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    Merc Werks

    4.9 (40 reviews)
    Closed Closed
    Updated 1 week ago

    Services - Merc Werks

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    8 More Services

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto HVAC repair

    Auto light repair

    Auto transmission repair

    Routine automotive maintenance

    Transmission leak inspection

    Merc Werks Photos

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    Recommended Reviews - Merc Werks

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    Alvin C.

    These guys are the best. Do nothing but Mercedes vehicles. Top notch technical skills and knowledge and prices are very reasonable (which is important today given inflation). Been bringing my two Mercedes to them for the past three years. They treat you right and they care for your car. John is my go to technician there. Rolston the owner is just delightful to work with.

    My sl550

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    10 months ago

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    1 year ago

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    5 years ago

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    4 years ago

    Did a great job. Very nice staff. Was a much better price that other quotes I received elsewhere.

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    5 years ago

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    12 years ago

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    7 years ago

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    Ask the Community - Merc Werks

    Review Highlights - Merc Werks

    I met Ralston and Mackenzie almost (2) years ago by chance and I consider their shop to be a treasured find.

    Mentioned in 4 reviews

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    Exotic Repair & Transmission

    Exotic Repair & Transmission

    (27 reviews)

    Came by last Saturday morning and needed to replace my brake pads. Byron took me in about a couple…read morehours before closing and got the job done right and I was there for less than an hour. Pricing was also reasonable. I will definitely come back to this shop.

    Trust me, you could find another better mechanic. Do more research, get a quote first and compare…read moreand you'll see how these guys are severely overpriced. Treat you like a drive thru business, took my keys and said we'll let you know once your car is done. Then they contacted me 5'mins before they closed and said how quick can I make it back to the shop, only to find the guy that I handed the keys to went home a long time ago and there was another guy who was in there working on a whole different car while my car was parked on the side. No idea how long my car was actually ready for, I waited all day, turned my car in at 10am and didn't get my car until 7pm, no exaggeration, I got my starter replaced. Should not have taken that long. Oh, and when I showed up, he said "you have the starter replacement right?" We never talked about that, I never said I had the part, he then said okay no problem I could find it, it'll take me an extra 3hours to get it. I just didn't want to deal with this issue anymore so I said sure. I should have taken that as my first sign and left somewhere else. I've had other work done on my car since at a new shop and I'm 1000% happier, better priced, feel valued, plus I can sit inside a shop and wait while my car gets worked on, unlike here. You have to leave and come back once they call you, at the end of the day, 5mins before they close telling you your car is ready, to be picked up by someone you never seen before. OH and these guys don't even report their work into Carfax like every other professional shop does. Everytime a mechanic works on your car, they upload it into carfax to show your recent updates, but this shop doesn't do that. Avoid this shop, let that be an indicator of whether or not you should do business with a mechanic. Very shady to avoid uploading professional required documentation. Now that sucks because when I want to resell my car, my carfax history won't show that I got a new started replaced 2026. There's no history of it whatsoever. Find another more professional mechanic, compare prices, ask if they upload their work into carfax. Ask many questions before agreeing to trust your car with them. How they answer your questions will tell you if you want to do business with them, but do that with others and let me spare you this struggle. Only giving them 2 stars because as far as I know, the starter was actually replaced and haven't had issues since. So I guess they did what they needed to do. But I had a lower quote from another mechanic and I regret not going with him because he's the one I go to now and he charges WAY less for better quality work, he's thorough, takes his time to explain and show you.

    Poirier's Service Center

    Poirier's Service Center

    (41 reviews)

    I've been going to Poirier's for 3 years now and sadly it's not what it used to be. Overall service…read moreis fine but the mechanics aren't up to the grade. The service desk has a new person who's more interested in their phones than actual services for people. They will give you estimates but not really explain the why and how. Im not a business owner but If I want people's business I would push more info on the cars issues. Maybe they will improve. Or maybe they just don't need business that bad. Let's hope the best either way.

    Brought my vehicle for a new tire and after getting it back I noticed rim damage. They were closed…read moreso went in when they opened the very next morning. Guy at front stated multiple times "they usually tell me when they do something like this" and "I'm going to call my rim guy and make this right" then next Monday I received an email stating after reviewing the photos (that he took when I brought it back with damage) you hit a curb and were not fixing it. The damage is on the very edge of the rim and long, damage that long IF hitting a curb would also leave damage on the face of the rim. I definitely feel like the "you hit a curb" excuse was an easy way out for him because I'm a female especially after seeing it in person and stating multiple times "I'm going to make this right"...why wasn't a curb brought up then! It's very clear this was done by the machine so instead of making this right for probably less than $300 they would rather loose a customer that paid $317 for ONE tire they could have made it back on my next tire purchase. Definitely feel like this was only done because I am a woman I've been driving large duallys since I was 14 I know how to take a wide enough turn to not touch a curb.

    Merc Werks - autorepair - Updated May 2026

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