Came here with my fiance getting wipers for my car and they make sure we had the right parts before…read morewe left. Prices were good, and the store was fully stocked. They got all the stuff you need for your car and any accessories you need as well. Great customer service at this location, They were very welcoming,nice, kind, and very friendly.

First impressions:…read more Pretty big store inside for the size it is. This place is inside a shopping center on River/La Cholla. Staff: Friendly and no issues there. They were very accommodating and attentive. Cleanliness: For a parts store I was thoroughly surprised of how well kept the store was. Granted I wouldn't hold them on this to much, but pleasantly surprised nonetheless. Value: I think the overall money I spent for the two air filters were about $50 and some change. For what its worth I think that isn't to shabby of a deal, considering what a dealer would charge you for air filters let alone the labor that is involved as well. Recommendations: If you're looking for value and don't want to overspend on air filters, this place will help you find an affordable and decent deal. Thank you!

Went to this pep boys to get a tire patched and the technician "JD" got into my truck after cussing…read moreand just being very unprofessional, he didn't know how to start the truck (push the start) and was trying to put it into gear without it on, and couldn't figure out how to take the parking break off I had to do it for him. Once he got it started he threw it into drive and spun out, and hit a curb. I WOULD NOT recommend this place.

I had the pleasure of meeting, and interacting with, William when I brought my vehicle in for some…read morework. William greeted me as soon as I entered and gave me quality advice for the issues once his inspection was complete. I had to return a couple of days later for the actual work to be completed and he remembered everything which made the second visit very quick and hassle free! THANK YOU WILLIAM for the great customer service and a great experience! I'll be sending everyone I know to your Pep Boys!!

I am writing to mostly advise you that this store doesn't adhere to Autozone's return policy. With…read morea receipt and the method of payment in hand, I received a gift card for my return. Not your policy. The cashier said "I don't know how to do it." Not acceptable, lack of personnel training. I looked up the AutoZone policy.

I was in there this morning after the monsoon came in. The heat had destroyed my windshield wipers…read moreat least the rubber part. I went in told the young guy my make and model he sold me some anti fog stuff bc my car was fogging up in the interior windows with all of the humidity. I paid and while I was doing Apple Pay he went out and installed the windshield wipers for me. I didn't get the guys name bit it's nice to have someone go above and beyond these days. I'm a 46 year old guy could've totally done it and this guy is out there in the rain. Thank you young man appreciate you.

Robert, along with seemingly every other team member at that store, was very helpful with my…read more complicated order. They went above and beyond as far as good customer service skills go, in my humble opinion. I see they get about 5 stars here. I saw why they do at their counter.

Greeted with a "hello" and a great smile from ALL the employees- Robert defines customer service…read moreand has such a lovely demeanor- he quickly and efficiently tested my battery - such a great store!

Martin deserves to be recognized for his fantastic customer service. I was in a car accident, and…read moreneeded to tape my car, but was having a hard time. After buying the tape from inside he noticed me outside and came to help me. It's people like him who make a difference - not only at businesses but in the community. Thank you, Martin!

I m back to get Carb spray and fuel injector treatment for both vehicles. Added once a month, I…read morehave never had to clean dirty fuel injectors. Cheap insurance. Add to a full tank once a month. Had one vehicle over 33 years.

There are three bays at this location and there were two cars ahead of me. I went in for an oil…read morechange and pulled into the bay right around 4:18, they offered me a cold bottle of water and I waited. The mechanics here finished both cars ahead of me, and my car by 4:45. I got a Complete Advanced Full Synthetic Oil Change (cost a little extra because my car is European and requires a bit more oil) so it came out to about 116$. There are coupons online for 15$ off so I paid about 100$. The guys are super professional, even the way they communicated to each other came across as if they were taking everything very seriously and ensuring every detail was correct.

When my tire light came on, I knew the perfect place to go to help me get it taking care of…read more I asked for my fluids to be topped off and they also filled my tires absolutely free. The customer service is most excellent and I will not go to any other location in town . They always take very good care of me at this location.

Not to be trusted: To save gas and time, I called first, to…read moresee if they had an item I needed. I gave an exact description. He said they did have what I was looking for. I come over, and nothing even close to what I needed. "Oh, sorry" he said. Wasted my time and money!! I'd give 0 stars if I could.

Today the employees we're great there names are Clark and Ceasar! They helped me out and they are…read morevery respectful!

Adrian in Orrelly Auto 7871 N Oracle, young strong ,very polite young man help me change battery,…read moreit was difficult to remove old one but with his patience he complete , tested and I was very happy with his conduct. very pleasant, don;t hesitate to call on him.

I worked with Johnathan to troubleshoot an alarm issue with my car. He went above and beyond my…read moreexpectations and was very helpful, professional, and kind.

update: While having my oil change they discovered my front…read morewipers have failed. So, i ll come here for the new wipers today, more choices in quality type at half the shop price. i just called , in stock. No problem. The other pic was my 1987 Nissan Hardbody. 325 k. last year. i keep my stuff a long time.

On a weekend road trip with my sisters my vehicle started running rough. I looked for the nearest…read moreauto zone to get my car diagnosed. They were short handed it appeared but that did not stop Jody from helping me with great customer service. After she sold me the part I would need i proceeded to another establishment that I thought would help me put it in and be on my way. Well that didn't happen, they could not take my car in and was told I needed to use their parts at 3 times the price. Long story short, I went back to Autozone to return the part, when explaining to Jody what was said and the price she on her own started calling auto shops for me that could get me on the road again. She sent me to Jack Furrier and told me who to deal with. This experience could have been very different if not for a very kind and helpful guidance from Jody. I recommend this Autozone in Oro Valley, Az if you are in need of any auto parts.

I don't post reviews very often and do not consider myself to be a gear-head, but Thank God I went…read moreto Bobby. He and his team delivered for me when others would not. He listened to me, made great recommendations and was fair and reasonable. I had him install a 3" MC Game Changer Lift, Steering Stabilizer, ADS Racing Shocks, etc. and more recently a set of Rock Slide Step Sliders. He literally had to undo much of the work others did to ensure that the new upgrades would perform as they should. He is now the only one I will go to when it is time for any future upgrades. He has earned my business and is a real pro. I will not waste my time going to someone else.

Conscientious: won't let our Jeep leave the shop with any chance of a part failing…read more Accommodative: gets right on our Jeep especially if we need to get it back by a certain date. Thorough: Did everything they could including talking to manufacturers to try and resolve a noise we thought started as a result of a mishap on the trail. Checks and double checks all work done. Accessible by phone, text. Usually calls back within a short period of time.