Quickly removed all traces of a breach on a personal laptop. Excellent communication through the…read moreprocess. I traveled from Tacoma due to excellent reviews and was not disappointed.

They did a great job putting together a literal basket case laptop I brought in. Service was…read morefriendly, communication was adequate. I would recommend them for all your laptop issues.

Reasonable turn around time. Good evaluation and recommendations. Will use again for future…read morerepairs.

I went to Computer Concepts last week to replace a failing drive in my NAS, and the service was…read moreexcellent. The tech who helped me was knowledgeable and, when he wasn't 100% sure about something, he was upfront about it and took the time to research the issue himself to make sure I got accurate information. That kind of integrity is rare, and I'll definitely be back. The space itself isn't flashy, but it's clear why they stay busy. You can tell the whole team cares about customer service, not just from my experience but from overhearing other techs helping other customers while I was there. Highly recommend.

Bruce is everthing you would ever want, hope, or expect in a computer consultant. His knowledge is…read moreastonishing, and his ability to utilize that knowledge to help you find the optimum solution to your computer problems is priceless. His attitude toward his customers his best illustrated by how he answers his phone. "Hello, this his Bruce. How can I help." An amazing person!

I have been using Bruce to fix my computers for at least 15 years! He is by far the most…read moreknowledgeable computer expert there is! I would not trust anyone else to work on my computers! He is truly a Wizard! I would highly recommend Bruce for any of your computer needs, big or small!

The back of my iPhone 14 Pro cracked really bad the second time and I came here to fix it. They're…read morereally professional and kind. They explained the procedures and also called beforehand for confirmation of other work when they discovered other areas were broken too. In addition, they followed up the next day to make sure my phone didn't have any issues. All in all, this place is a gem for getting your phone fix! I also highly recommend them over IGSM in Bellevue. IGSM was the place I went to the first time it cracked and it took longer to fix and they're also less professional + more expensive.

This is THE GO TO place to fix any of your electronics that you may have dropped in water or…read moreotherwise damaged. My family and I stumbled upon this place like five years ago . Before finding Jet City, we would've had to fix our computers or our phones at our workplace with IT professionals or going to places like geek squad. I'm so grateful that we now have some kind of assistance that is so smart and so fair in pricing . Everything they say you can assume is correct. These guys are so fair , straight- forward and so smart . They're always concerned with your bottom line , efficacy and saving you as much money as they can! I guarantee you that they will never overcharge you or upsell you . They always speak the truth and they fix your stuff in record time! my whole family and I will keep coming here for every "oh sxxx" moment with our computer or phone issues !'The guys working are so kind, extremely professional and overly polite . It's amazing . My senior mom come here every couple of months frazzled and they solve her computer problems -sometimes not even charging her for their services! I can't say enough good things about this team of miracle workers. if you've lost data because you can't find a file that you need, system corruption or any other reason , you've should really go here first and save yourself a lot of of time and headache cause these guys know what they're doing . I'm so grateful that they've been helping our family for at least five years with all of our various electronic problems -from the smallest to the largest, and at record time for really unbelievably fair prices! I don't know anything like this in Seattle. I'm totally amazed that they're still here and they're still charging low prices. It's amazing. If you have a problem with your electronics of any kind, don't second-guess it ! Instead, Calm down ...drive over to Jet city device repair as soon as possible. They will calm your nerves and solve your problems for very little money and you will save yourself a lot of time ,energy and annoyance

Shout out to Japhed. He fixed my iPhone. The store is in a very convenient location in downtown…read moreIssaquah next to Mack''s dim sum. Love this store. Thanks!

Customer service was friendly and personable. Japheth was a joy to work with and got my iPhone…read morescreen fixed quickly and for the estimated price. I fully recommend. My family also has brought multiple items here for repair and recommend this shop as well.

Wow! I couldn't get to Yelp to give a glowing review. With due respect to the one other posted…read morereview I am pleased to share an wonderful experience. My first phone call was promptly answered and the owner Eduard who took the time to discuss my issue. When he identified that my laptop was not likely worth the cost if the repair he, he took a great deal of his time to advise me as to what my next steps would be. I really felt he was concerned with my issue and not after taking money for diagnostics which he easily could have. I hope to not be in need of his specific services again but won't hesitate to go back. Like getting service on your car, gaining the trust of the mechanic is key. No different here as I know nothing about either and rely on the experts.

A giant frustrating waste of time. They don't answer their phone. lThey don't respond to voice…read moremail. They don't respond to multiple E-mails. Will never go near this place again.

I recently had contact with Antonio of ComputersNThings. Due to a misunderstanding and serious…read moremedical issue in his household during the time I called, he was abrupt with me and disconnected while trying to put my call on hold while another call was coming in. We have since solved our misunderstandings. While I have not had any service yet from his company I have no reason to think (based on his reviews) that the work he does is not top-notch. James W

I found Antonio through an on-line search. He had a few good reviews, so I called him to help me…read morerecover data from a corrupted hard drive. -- - He said it would take 3 days. -After a few days, he said he needed more time. -Then he said he was sick. -On August 7th, he said it would be ready "for sure before Monday". -It has been 3 weeks now. He won't answer his phone and won't respond to texts. I went to the address listed on his business card, but it isn't his actual address. (I was told he gets mail delivered there, but he never actually lived there). His website was active when I found him, but now it is showing "expired". -He sent screenshots of the files I wanted to recover, but he hasn't completed the work. -All I want is to receive my hard drive back... (I get it, life happens - I've had urgent life/death matters to deal with too - you can't just disappear and expect people to be happy. Ask a friend to pick up the hard drive and return it to your customer.)