We came in today after buying the wrong parts. The moment I walked in the store manager, Omar, was…read moreextremely helpful in processing the return and helping me find the right piece. He even went above and beyond to show me YouTube videos on how to install the parts. He went above and beyond. We will definitely be back to see our guy Omar!

I came here to purchase mobile 1 oil to top off my car. The young cashier was very nice and helped…read moreme fine the specific oil I needed. He took the time to explain the difference between each type of oil for me which made me feel a lot more comfortable about coming here. I normally go to the Porsche dealership when I need a top off, but there wasn't one in Newport Beach so a European car shop recommended O'Reilly. I asked the cashier if he could put the oil in my car for me and he said sure, found someone to cover the register for him, and put the oil in my car. We talked about him getting a Porsche one day and he was a really nice kid. I'm so thankful for his incredible customer service.

If I could give a 1/2 star I would just because they were open for business. I just had a crappy…read moreexperience with these guy's HUB Auto/NAPA. Been going to HUB SINCE THE 70'S, NO LONGER!!! BUYERS BEWARE!!!!! I bought a sensor today, took it too my mechanic and it didn't work, took it back and they said no refund on electronic stuff, you buy it you own it! That's not the store I grew up with, of course HUB Auto took back items that didn't work, not now, corporate GIANT'S and peon employee's don't care anymore. Guess what, stupid me for buying a Chinese crap product from a retail GIANT who doesn't give a crap!!!!! See photos!

They have hours when everyone is working…read more I usually have to go to a farther auto store to get stuff.

After a weekend of bad service from many places, I felt compelled to write about the one place I…read morewent to that actually provided great service. Jose, who I think is the manager, was so nice. He explained what battery I needed in terms that a non-car person could understand. He installed the battery for me right away even though the store was somewhat busy. He was friendly and funny as well. I will definitely return here.

Thank you David and everyone over there for always being so knowledgeable and professional. Every…read moresingle time I have come into this store I have been treated with so much respect and care. I truly appreciate the service and helpfulness of the entire staff. Proud to be a customer! Thanks again!

Outstanding customer support and service, knowable on parts 〽 such as Tailgate lights and…read morefuses,etc. They read and acknowledge what parts your Automobile is required to replace parts and Brake pads and fluids. This Business location on Harbor Blvd in Costa Mesa CA is top's when you need Help. Huge thank you to Mr.UV and his Exceptional parts Employees, I genuinely thank these Team Players. Thee Counselor

Great service, good prices. Andrew got me in-and-out in 10 minutes with 5-quarts of oil, a filter,…read morea new key fob battery (which he changed it for me), and even came out to my car to look at a Prius part to see if they had it. Didn't have it but told me alternative ways to find it other than going to the dealer for an arm and a leg. His fingers flew as he searched and found the best current deals. All in for $32 dollars. I am a happy camper!

I just want to give a shout out to all the men who worked with me twice in April. They work so hard…read moreand they deserve recognition both times I visited. I I could only afford two pairs of tires so they advised me to get a cheaper one that way I was able to get another two new tires. Just for comparison and your tire is 400 each I was able to get away with 140 each plus the cost of installation. They actually transferred the tires from somewhere else just for me thank you Pep Boys! five stars. I wish I had a photo of car tires after they replaced them, but I forgot and already returned that Lease car.

I went to this location specifically because I had a coupon for an oil change. When I arrived, the…read morestaff refused to honor the coupon and told me they had already applied discounts, so they could not give any additional savings. The problem is that even after those so-called discounts, I was still charged $147.20 for an oil change service. If the coupon was not going to be accepted, that should have been made clear upfront. I feel the pricing was misleading, and the experience did not provide the value I expected. I left disappointed with both the customer service and the final bill. I would not recommend this location based on my experience.

I received an extra part that I did not order. I called to inquire about it and I spoke with the…read morerudest man ever. He was nasty and did not want to be bothered. I will NEVER purchase from RPM Auto Parts again.

Best place to get your auto parts! Affordable and great service. My go to auto parts store.read more

Amazing young man by the name of Ty!! He helped me get a new…read morebattery for my car and was helpful from start to finish! Also VERY kind and knowledgeable about cars! Thank you Ty!

Was worried cause my headlights suddenly burnt out and I went in the store and Alfredo was so…read morehelpful and nice, he tried to help me as much as possible, and even gave me a great referral for further assistance. I really appreciated his help and put my worries to rest. I appreciated his effort. He went above and beyond.

Great SERVICE Recently, I brought my car in for service. I…read morehave a FIAT, and there's really only one certified FIAT mechanic in the area, so I needed the dealership to take a look at a check engine light issue. My service advisor, Mr. Jose, was amazing. He walked me through the entire process, explained everything that was happening, and communicated with me in a timely and professional manner throughout the service. I haven't been back to this location for service in years. It is now a very welcoming space. It's exactly how you want to feel when you bring your car in for service -- informed, valued, and taken care of. Because of the excellent experience I had with Mr. Jose and the rest of the staff when I arrived, I will not hesitate to return in the future.

[This is a summary of all my previous and current reviews.]…read more I brought my Fiat 500e in on June 9 for a PRND error and was charged almost $3,000 for a transmission replacement. Within weeks, the exact same issue came back, leaving me stranded multiple times. After nearly 3 months without my car, they even tried to charge me almost $2,000 for a transmission harness. They only fixed it under warranty after I documented the timeline and pointed out their misdiagnosis in the first repair. Communication was poor, accountability was lacking, and they twice tried to overcharge me--making this an incredibly stressful experience. The only positive was Joe in service, who personally came to my home twice to perform park releases (so we could tow it back to the dealer) and kept me informed. Unfortunately, one employee's effort cannot make up for months of negligence by the dealership as a whole.

Great little shop, wish I knew about it earlier, only thing is their inventory is pretty limited…read more Good if you're in a time crunch but like I said I wish they had a few more things on hand

anybody that works in a paint shop, body shop or boat shop should get over to sav on supplies. they…read morecan match paint from your car or sample, they have a large supply of primers and sand paper at a way cheeper price then the other paint stores.also clear coats too. I've been using them for a few years now and the girls there are awesome, and they deliver to your shop !

Every time I've gone into this store they have been so friendly and helpful! This auto parts store…read moregoes out of their way to assist you!

Best service, best quality auto parts now featuring AMSOIL high-performance synthetic lubricants…read more Highly recommend Bruce and his team for all of your auto supply / parts needs. https://www.amsoil.com/performance-tests/?zo=1229578