Made an appointment to get both our doodles washed and full groomed. The morning of the appointment they called to say they couldn't do it but could do a partial grooming. Got our dogs back and they'd been washed but didnt look like they had been groomed or even brushed in the slightest. Ending up costing about $190 for pretty much just a bath. Will not be going back. read more

My fur baby is treated like she's someone's baby, though she's a little skittish and somewhat glued to my hip, Metro is the place we keep coming back for grooming and bath's in-between, staff is very friendly and helpful, they make you and your pet feel welcomed. This is are "go to place" for all of Olive's grooming needs and more. Thanks Metro Pet Wash! read more

We LOVED Metro Pets! our doggy went at least 3 days a week. One day I picked him up, brought him home and found two HUGE puncture wounds on him. I had to bring him to the doctor, get an antibiotic and luckily he didn't need stitches. I called to tell them and they said they didn't know what happened and told me that they would get back to me after investigating and never did. Like I said, he went at least 3 days a week, knew him by name and he was so excited every time we pulled up. The way they handled the situation, didn't know what happened and never got back to me, was wrong and not how you conduct business. Was no one outside with them? They were HUGE bite marks. Now my doggy doesn't like bigger dogs and has a problem with dogs in general. It completely tramatized him and he is different which upsets me to no end because he was great with everybody. I worked to have him comfortable with all sizes of dogs and now he doesn't even like to be around them. I would not recommend this place. read more

Never take your dog here for services!!! I took my 16 year old dog To get her nails trimmed and they had her back there for almost 30 minutes before I said, where is my dog??!! I knocked on the door and no one answered, even though they had three people waiting to check in. Olivia finally came to the door and I asked what was wrong and she said nothing and went back in, leaving the other customers to wait. I finally went through the door and demanded my dog and the girl cutting her nails said Olivia was training on my dog! I was never asked if an inexperienced person could do that! My dog was trembling and upset in the choke hold device they put them in. I will never be back! read more

Had an AMAZING experience today! We always take our mini Australian Shepard in for the "self-wash" but we have been looking for a groomer and we had an experience that exceeded our expectations! They took their time with my sweet boy and did exactly what I had asked for Grooming. So happy!! Would highly recommend both the self washing and the grooming!!! read more

Metro Animals Pet Wash - Pet Groomers Near Me - Fort Worth, Texas

Clean business, very friendly and helpful staff! First time I've been and will definitely be going back since the park right next to it and I've got a four legged fish who loves the pond. read more

Assured me that they groom many golden retrievers. Proceeded to shave mine. Hair never grew back. Thanks!

The young woman promised I'd be opted out of whatever text messaging they do, and that my number was required for bathing my dog. I gave it, and within the past 3 hours, I've received multiple texts, from multiple sources (so replying STOP does no good), regarding this business. Absolutely sick of this. STOP TURNING CUSTOMERS INTO MARKETING. Will NEVER come back. read more

I go here frequently to bathe my dogs. They are always prepared with a clean tub, fresh towels and plenty of shampoo, conditioner, ear cleaning cotton discs, face/small dog towels and more. I feel safe, and I feel my dogs are safe there. We Metro! read more

I don't recommend this grooming place. I took my 7 months old puppy and they burned his testicals while shaving him. Also the groomer cut his skin on the paw deeply. My dog was behaving absolutely differently after I picked him up. He was stressed and kind of tense. I thought it was because of the whole grooming service and me leaving him in this place. However, when we went for a walk later I noticed that he was walking differently and slower than usual. So I picked him up to check his paws but instead I noticed very pinky testicals that became reddish. When I contacted this place and sent the pictures of his burnt testicals they even didn't apologize, only offered 50% from the service they charged plus the tips I left. My dog is in pain for the last three days. And I am absolutely sad to see his pain. I took him to the vet and after exam and blood test he made conclusion that this happen because of razor burn. I sent all this information to the management of this place and they replied "they are sorry Winston's testicals got irritated" but they didn't take responsibility for this and refused to compensate the vet's appointment and refund the rest of my payment for the "grooming service" ( in reality it was butcher's service!!!) Please avoid this place. To the manager's reply: My dog was not happy with the service. He was stressed and tense. Check your videos again and you will see how he scratched my arms and he didn't behave as he does as usually. He never scratched my arms or hands before. As usually Winston is very soft and gentle when he is held on arms. Also when he sees me he always jumps and wiggles his tail, but he didn't do that this time. I just thought he was stressed from the environment. My mistake was I didn't understand what was going with my puppy and it was my huge mistake not to check him right there and see if he was injured (which he was injured at your place by your butchers.) and yes I was your loyal customer but after your emails you sent me telling my puppy had severe matting before I brought him (I have pictures and videos of him before I took to your place and I have many witnesses who saw him before and everyone is shocked by your lies ) and that he was happy with your service. No he wasn't he was in horrible pain from burnt testicals. (btw how did you make this decision that he was happy with the service: did you ask him and he said yes????"). I didn't say "bye" yet. I want your place to take responsibility and I will find the ways to make it happen. Thanks God we are in the USA where consumers can protect their rights. read more

Metro Animals Pet Wash - Burnt testicals... sorry but I have to share this to warn you all what can happen with your dog. - Pet Groomers Near Me - Fort Worth, Texas

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I've Been taking my small dog to this location for full groom for about a year now. They do a good job with grooming. If you can get past the bungling front desk -whether phone call or in person, constantly being told "well I'm not good at computers I'm just a groomer" and "have u been here before ?" after your tenth visit, then you might do ok. Public service announcement: you will not be notified ahead of charging your card if any rate increases. Small dogs now cost $54 with tax when before it was under $50. If you have any recommendations for a new place on camp Bowie please message me. read more

This is such an awesome place, though it is quite far from home. I have been here twice & I love it. Supplies are provided & friendly staff. There is also a dog park within walking distance!! read more

I love this place. It's conveniently down the street from where I live and next door to an awesome dog park. A Sunday well spent w my boys, going to the park and getting baths after. The place is super clean and stocked with great shampoo/conditioner choices for your pup. They also have fun collars, treats, and toys! The staff has been really helpful and nice every time I have visited & they do a great job trimming my dogs nails before their baths. Thank you! read more

Metro Animals Pet Wash - Pet Groomers Near Me - Fort Worth, Texas

This place sucks. If there was a zero star option then I would give it a zero. They won't groom dogs in accordance with the paying owner's requests. They only groom in a manner that is easiest for the groomers. I get it; it is a low-end, volume incented discount dog groomer. Spend a little extra and take your dog elsewhere. This place truly sucks and you do not want your pet butchered into looking like shit. Also, this discount dump is very filthy and there may be a risk of your dog catching distemper or something much worse. read more

Worst run place. Says they close at 8 but you have to be in by 7:30. I wouldn't recommend to anyone. Take your dog somewhere else.

I don't like when you're put on the spot to leave a tip?? If I'm going to I definitely will!!

just had our first grooming experience at Metro Animals Pet Wash and the experience was great. Her groomer, Amy, was very familiar with her breed (Wheaten terrier), and did a very nice job on her. read more

Metro Animals Pet Wash - Cara with her groomer, Amy, after her first grooming appointment here. We'll be back! - Pet Groomers Near Me - Fort Worth, Texas

I was very happy with the grooming that both my dogs received at Metro!! The reception they received from the moment they came in the door to the farewell. They even offered to load my girls into the car for me! Thank you for being so kind! read more

We always have a positive experience here. The staff have been friendly, helpful and caring towards our fur babies. We've left our 3 for baths, nail & fur trims and have been very happy w the results. read more

Just had my dog groomed here! Let me start off by saying I have now found my regular go to pet groomer! I have an Aussie mix and she did an amazing job and was very loving to my anxious dog as this was her second hair cut! Everyone is very nice and willing to answer any questions or concerns. They even included a little bandana with my dogs cut! And very affordable with everything that was included! read more

Metro Animals Pet Wash - Pet Groomers Near Me - Fort Worth, Texas

Brandy is a wonderful groomer. My Brandy always looks beautiful after her visit. The price this time was shocking and unexpected. $90...wow! $30 more than my own spa day. I might need to shop around. read more

Great service! Friendly staff... Very Pet-focused. Every time I've been in, they know exactly what to do, which shampoo selections to use for each particular smell my dog has gotten herself into. I appreciate the full-service amenities offered such as; nail trimming, deep brush, etc... Our pet tends to get anxious in bathing or veterinary situations/environments... but here she is comfortable. So, this is really a rating based on her assessment... read more

Youngsters with no people skills at the phone. I called to book my three dogs for a staff wash following surgery. Person hung up. I called back and she said she couldn't hear (very loud background noises.) so she hung up. My turn to hang up after a lot of years doing self wash there. Bye. read more

Way beyond providing excellent grooming services, Metro Pet Wash is playing a big role in socializing my "COVID-era" puppies who spent their first year isolating at home with just me. Brandi and the other staff give them lots of attention and affection while teaching them the routines of being bathed and groomed and how they are expected to behave during the process. And my puppies come home looking great! read more

SUPER CONVENIENT as it's next to the dog park -Location location location ! It is affordable, but not cheap, I think it is worth it for my mutt. Great staff, the whole place makes a hard job so much easier! My furbaby was super clean, super soft, and smelled fantastic! Wish they had specials or 'deal day', but thats just the cheapskate in me. read more

Two days ago, I rescued an abandoned dog who badly needed some love and a thorough bathing. It was a last minute thing and Metro was the only pet wash open. So thank you for having longer hours than everyone else! Even though I arrived too late for a staff bath, they made an exception for me after hearing what this poor dog had been through. The kindness and HUGE generosity they showed me that day will never go unforgotten. These people aren't just in it for a paycheck, they actually LOVE and care for canines. And it shows in their detailed work. The pup had rolled in sewage, while looking for water and I wasn't able to get her fully clean myself. But the pros here at Metro did the job 110%. She smelled good and her coat was completely clean and shiny. And, it was the best nail trim job I've ever seen. Another place used clippers on one of my past rescue dogs and made her bleed. Metro uses a high quality dremel and did a perfect job. Thank you so much, for everything! read more

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First let me say they did a good job on the hair cut, but the first time I took my dog there he came back with an ear infection, I took him to the vet and they said it's common. So cool, I booked another appointment and he comes back sneezing a lot and his balls are super red. I tried giving them the benefit of the doubt but clearly they are doing something wrong. No more going there. To the reply, my dogs name isn't even Winston. read more

Amazing service as usual! Very pet friendly and trimmed my pit bulls nails perfectly!!

I've been here a few times, very convenient if your at Z-Bonz dog park. Always have had great service, prices are decent, but just went today just to get one of the dogs nails trimmed. Nobody here to do it, on vacation until the 13th....?? So I know I'll be back but just don't understand why they don't have another person trained to at least do nails. read more

This place is such a great addition to the area. Right next door is our fave dog park where our pup gets absolutely disgusting to be honest. When the mess is more than I'm willing to deal with in my own bathroom we head right on over to Metro! The staff is nice and helpful. We have a smaller dog so the prices aren't bad. I find it strange that that charge by weight though (most self serve washes like this usually have a flat rate) read more

Metro Animals Pet Wash - Pet Groomers Near Me - Fort Worth, Texas

Friendly staff, good pricing and haven't experienced any issues with services at this point. We love the location; it's close to where we live AND it's right next to the dog park we frequent, which makes it very convenient! read more

I found this place to wash our dog after realizing the bathtub wasn't going to cut it, and we don't have a backyard to wash him. Now as a disclaimer, our dog is a 100lb dog, 2.5 feet tall from his feet to the top of his back, and almost 5 feet long. He is a long, big, and awkward dog, especially when it comes to bath time. He tries to run away, until he finally surrenders once you get him in the tub. This makes it impossible to bathe him at home. On top of that, full grooming from other places is just too expensive to do every 6 weeks. Metro Animals Pet Wash is such a convenient, money saving option between full grooming sessions, or even in place of them! I still prefer to take my dog every few months for a full grooming session (minus a haircut) but having a place to easily bathe him in between is amazing. At Metro, too bathe our dog it costs $25, and it includes shampoo, conditioner, drying, nail clippers, ear cleaner, hairbrushes, breath spray, and a nice scented spray. I could not ask for anything better, in a giant tub, and a way to wrangle him and keep him in one place. Plus, they have treats for sale at the front to reward your dog for being great during bath time! On top of this, the staff is always so kind and helpful, as well as receptive to any and all questions. My husband and I were nervous to cut his nails as we had never done it, but she walked us through how to cut them and from there we were golden. Huge thank you to Metro Animals Pet Wash for being such a convenient and affordable place to wash my dog! read more

Awesome dog wash spot! Friendly staff great location right next to zbonz dog park Highly recommend!! read more

I didn't know how good I had it here until I moved to a different part of town and had to visit another pet wash. I had to come and leave a review. This place is clean, and everyone is always friendly and willing to assist. The soaps are great in combination with the system here that dispenses it. The tools are great and a large help. I really will begin driving the 45 mins back here to visit as it is really worth it! read more

Friendly and caring staff! Quick grooming and they did an amazing job. I would recommend them over the other grooming salons in the area as to I've been to a few off camp Bowie. They genuinely care about your pet and give the best recommendations for your specific dog's cut. read more

This is my absolute favorite place to take my dogs! The staff is extremely friendly and make me and my girls feel like family. The prices are excellent and their professional grooming services are top notch! I love that their wash system is like an old school car wash no stopping to lather up the dogs which makes it a super fast experience. I highly recommend giving metro animals a try I promise you won't be disappointed! read more

Unbelievably clean! The staff was super friendly. I was amazed at how well my small Shih Tzu was groomed. I will definitely come back! read more

Customer service is great. My sons dog gets the service I ask for. Time mgmt is the best thing for me. Will continue my loyalty.

They do good work. Like many businesses, they may be a little understaffed, but definitely got the job done well.

We took our dog there after a visit to the dog park. They provided everything and the wash areas are very easy to use. Our dog came out smelling fresh and with soft fur. We will keep going back, it was a great experience and much easier than trying to use the tub at home. read more