Metro at Main deserves zero or a negative star review. And i'll break down my rating by topic, -management would receive zero stars. hands down the worst customer service you'll receive anywhere. (After signing your lease of course) -maintenance would would receive Four stars. They are great but nothing about this community is Five star! -Amenities receives Two stars. Everything looks nice but, I doubt when you come take a look you'll check to make sure everything actually works, but you should because it doesn't. -Security, HAHA this is a funny one. Move here if you'd like your personal storage units broke into, or your car broken into or maybe they'll just steal the entire car or just take the wheels and leave you on blocks. You may then think it would be a good idea to get a personal garage. but wait those get broken into as well. And when this happens, and it will! Metro is still going to charge you the extra fee for these added "Amenities." Security likes to walk around feeling cool because they look like pretend cops but they do ABSOLUTELY nothing and therefore receive Zero stars. But if you enjoy playing wheres waldo with your belongings while management will remove your posts to the community to keep it hush hush, you may really enjoy it here. -Quality of life during your stay One star. This one star is very generous and frankly i think where you're unit is positioned and who your neighbors are will play a great roll. The walls and floors must be made of paper because you will get very close with your neighbors, you will know their every move and they will know yours. There is a loud train that passes by that never stops. There's also a waste treatment center nearby so if you like having your doors or windows open you may be in for a funky surprise at anytime. I've taken this time to write on yelp because like myself and all of the other negative reviews here. We just want you to have a fair warning before you make a big mistake and move into Metro at Main. Because i will forever check these reviews before moving anywhere from here on out! read more

Pros: *These are very elegant apartments and everything you need is close by less than 1 mile radius. *Security is visibly present and when you approach them or call the number they do respond. Other places I lived at advertised security but were nowhere to be found. *The property manager has made numerous adjustments over the course of 2 years such as improving communication by keeping us residents informed, enforcing community and parking rules, upgrading the resident events, and the cleanliness of the community. I always see the same 2 women working hard to clean up after inconsiderate people during the day. *The gym has really great equipment and you have a nice view facing Main Street. Although at night it looks way better! *Staff to my knowledge has changed over the years but after personally overhearing a woman verbally abuse a staff member, I can see why. Nonetheless, every time they answer the phone or I go in for my own matters, they provide great customer service and they offer you something to drink. Maintenance is great and I have not had an issue with my work order requests. Cons: *Depending on where you are situated, you may hear the metro link. *Inconsiderate neighbors who let their pets urinate right in front of you. I feel bad for the 2 women who always have to clean this up. *Some neighbors act friendly to your face but will report you for noise that isn't coming from your home making it extremely uncomfortable to walk by daily. *There is some activity, every now and then you'll see transients in the shopping center. However if you lived in San Bernardino and Los Angeles you'll know so this is no where near as bad. read more

Let me start off and tell you the only thing this place has going for them is Zuri. Lived there for a year and it was enough. Complained multiple times to the manager Larissa that the neighbors above were playing football in their living room at 2 or 3am in the morning and that my apartment would be literally shaking and she told me that there is nothing she could do about it and that they just have a "heavy foot." It is normal for your upstairs neighbors neighbors to do just that. Next, towards the end of my lease the hallways would reek of marijuana (nothing done about it). They offer a trash valet pickup, which is a horrible idea because people just leave their trash outside and all times and I would be embarrassing to have family over because it looked like I lived in a 3rd word county (they do not enforce their own rules and the hallways smell disgusting). I could continue but let me fast forward to the move out process. Charged me $175 early termination fee when my contract was up already. Larisa informed me that I didn't give her a 30 day notice, which is BS because I did. She said that I was one day of lol. Like seriously, I didn't even live in the apt the last 2 weeks just so I can satisfy her 30 day notice rule. I also got a late payment fee because I was locked out of my own account because I was no longer a resident and couldn't pay my rent (Never once was I late on a payment). I have a more to get off my chest but I'll save it for another day (to be continued). Save your money and look elsewhere and don't make the same mistake as me. Hope this helps! read more

Our little family is about to mark our first anniversary of living at Metro at Main, and it really is an occasion to celebrate! From literally the first moment we arrived, we have been welcomed with such sincere warmth. Tony spotted us struggling to move in and ran over with a huge cart to offer his help. Every time I've needed the slightest thing, Christian, Mike, and Tony (the maintenance crew) are on it that same day. All three gentlemen make it seem effortless and of no inconvenience to help. They call me by name and we chat as friends. The office staff is of the same caliber. Every woman, from the boss to the one behind-the-scenes, is genuinely joyful, kind and helpful in that extra-mile way. Shelley and Larissa handled a very difficult hiccup with grace and make us feel sure that they care, Anna takes time to check in like a good friend, Bri looks out for my kids like an Auntie, and Marlene is a truly kind soul whose smile lights up the first floor. And I haven't even talked about the spectacular apartment and amenities! The pictures don't even do the place justice, and the pictures are breathtaking. It is the most clean and beautifully-styled place in Corona, no doubt. And the community is great. The office puts on fabulous special events that give you the chance to know and mingle with your neighbors--people who have all been pleasant and polite and some have even become friends. I just signed my second lease today and felt there was no better way to commemorate it than to thank the people who have made Metro at Main home. read more

This is my very first yelp review ever in my life because i feel it is my responsibility to warn future tenants. I've lived here for two years and all and all it has not been terrible. But in the event you need something from management or upon leaving at the end of your lease.. GOOD LUCK!!! Even during moving in i had a signed lease agreement for a specific unit, two days before moving day i was told the unit was no longer available and my only option was a downgrade. Still i didn't complain or try to fight back, but when it comes them doing things the wrong way or unlawfully they will try to blame you and sweep it under the rug. Just take a look at Avenue 5's ratings online. Do not believe the rating on metro's website where they can choose what to add and remove. They will be nice and friendly when you're interested in a lease and after that its all down hill. I've left several messages to avenue 5 that are never returned. I get passive aggressive responses from the office, Larissa in-particularly. If you decide you want to consider living here just meet a tenant first and talk to them, any one of them! On the flip side of this review Kelly and Ricky in leasing are AMAZING they deserve to either run the show or work for a much more professional environment. FUTURE TENANTS YOU HAVE BEEN WARNED!!! read more

DO NOT let the beauty of this place fool you like it did us! We have been living here for about a month, three days after we moved in here our car was broken into. I hesitated to post a mean review until I saw that there has been nearly 6 break ins since mine. I was parked on the second level right by the gate and a man wearing a mask started scoping out my car around 1 am. The camera they have is only to show who enters the gate and is only motion detected. The man noticed that there was too much activity going on so he left and came back at 2:45 am, broke the driver side window, dented my car and ransacked the inside of it. He caused nearly 2,500 in damages. When we approached the front office about moving out because we had just moved in, they said we would have to pay two months rent. I had to demand another parking spot BEHIND the gate for free. Over the Memorial Weekend, there were 3 break-ins that happened BEHIND the so called "Safe" gate. Once you're behind the gate, you can enter into the property without FOB access. WHERE IS SECURITY?! Moral of the story is, for the amount of money; DO NOT MOVE HERE. read more

I've held off on this review just to make SURE I wanted to give Metro at Main a 5 Star! I just renewed my 7th lease!!!! The first few years were GREAT! Then things did go downhill. We had a couple Managers (after Shelley) that did not care. Sadly the place went downhill. THEN, THANK GOD! We got Amber (Property Manager) and Makyla!!! about a year ago. What a difference! These ladies and their staff have changed this property around! They deserve 5+ Stars! The property is SO CLEAN! The trash rooms and trash in the hallways are so clean and the rules are enforced!!! All broken doors have been fixed and while nothing is guaranteed, the property feels so much safer! The upgrades they are doing throughout the property are very noticeable! Metro at Main now feels like home again! I huge shout out to ANGIE! She keeps this property sparking clean and is always so kind! Maintenance has also improved! They are ALL great, especially Andrew and Erwin (and they nice guy that works on Sundays!!). All the new improvements great customer service are greatly appreciated! Review from Sharon C - long term resident read more

This resort style apartment complex is amazing. They have everything you want in a apartment, refrigerators, stove, microwave, washer and dryer. All the essential things you will need in your new place. During this coronavirus pandemic, The staff here has kept grounds sanitize and clean on a regular basis. Now let me tell you a little bit about the staff. The staff here is outstanding. Great customer service! I had the pleasure in meeting Zuri Jabari she was the person that showed me this beautiful complex, She was very helpful, patient, informative, she answered all of my questions, she also made me feel very comfortable and was always available to answer any of my questions. Zuri also make sure when she was out of the office that someone else was there to answer my call or questions . I love the fact that the staff has each other's back. What an outstanding team! I would highly recommend if you're looking for a place to stay, a place where you can feel safe and at home, look no further this is the place. Thanks so much Zuri .. From Stephanie a very please tenant. read more

Let me start off with saying that I don't tend to post reviews but I feel like I need to for this place. PROSPECTIVE TENENANENTS NEED TO KNOW WHAT THEY ARE IN FOR. My wife's car was broken into and they broke through the window. I have seen multiple other cars broken into within the last month. Some cars have been broken into multiple times. I am parked behind the gate and people are still getting their cars getting broken into. The homeless population goes through the residents trash daily and the management fails to lock up the room where the trash cans are. CRIME IS REALLY BAD HERE and I can only imagine it will get even worse when the shops open up below. Management fails to do anything to fix the problems going on at this complex. They avoid it all costs. We pay way too much money on rent here to have these kinds of problems. I have lived in multiple apartments/condos that were much cheaper and safer. This is BY FAR THE WORST place I have lived in. PLEASE DO YOURSELF A FAVOR AND FIND ANOTHER PLACE TO LIVE. read more

Let me start off with saying that I don't tend to post reviews but I feel like I need to for this place. PROSPECTIVE TENENANENTS NEED TO KNOW WHAT THEY ARE IN FOR. My wife's car was broken into and they broke through the window. I have seen multiple other cars broken into within the last month. Some cars have been broken into multiple times. I am parked behind the gate and people are still getting their cars getting broken into. The homeless population goes through the residents trash daily and the management fails to lock up the room where the trash cans are. CRIME IS REALLY BAD HERE and I can only imagine it will get even worse when the shops open up below. Management fails to do anything to fix the problems going on at this complex. They avoid it all costs. We pay way too much money on rent here to have these kinds of problems. I have lived in multiple apartments/condos that were much cheaper and safer. This is BY FAR THE WORST place I have lived in. PLEASE DO YOURSELF A FAVOR AND FIND ANOTHER PLACE TO LIVE. read more

I have been living here for more than two years! All I can say is that I would rate this place very highly. Reasons: each individual at the front office and management is highly receptive to my needs.(Specially Janelle )and From the management to the maintenance people, everyone is professional and courteous and my needs are met immediately. The place is extremely secure with beautiful amenities- beautiful pool, beautiful roof top settings for small parties, unbelievable gymnasium for working out, nice pool tables and table tennis settings. Me and my kids always get to use the professional office setup with computers, printers and a conference/meeting room for private usage. Again, I love the indoor setting of my apartment with modern style lighting and modernized apartment look with hardwood flooring. With all the beautiful amenities and courteous management, why would I leave this place. I highly recommend this place who wants shops nearby, train station within 0.5 miles. Thank you! read more

Called this place home for 2 years :) Not sure what all the bad reviews are about definitely not my experience, but to each there own lol The office ladies are angels always so sweet and responsive if you ever need to reach out to them or have a question. Maintenance is AMAZING have always gotten things fixed within at least 2 days, everything usually Minor like a light bulb or me not knowing how to turn on the water when I first moved in HAHA. The cleaning ladies are awesome they constantly clean the hallways,elevators etc and they ALWAYS said hi and made me feel at home :) Package service was a HUGE plus! And just overall great building and staff. Neighbors I ran into were always lovely. For the area I don't think you can beat the upkeep and security they provide here, I've visited almost every nice complex in corona and they don't compare at all. read more

Title: Outstanding Maintenance Support for Business Tenants at Metro@Main I have a retail business at Metro@Main, and I've had an excellent experience with the maintenance team here. They are consistently responsive, professional, and easy to work with, which is incredibly important when running a business. Irvin, the maintenance manager, and Angie have been especially helpful. They always follow up promptly, communicate clearly about what's being done, and make sure every issue is fully resolved rather than just temporarily fixed. You can tell they take real pride in their work and care about keeping both residents and business tenants comfortable and supported. Having a reliable maintenance team makes a huge difference, and Irvin and Angie truly set the standard at Metro@Main. Highly appreciated read more

The place is nice, great floors, modern fixtures and glamorous amenities. But is that really ALL you're looking for in a HOME? NO. You want to feel safe and secure and I DO NOT feel that here at Metro At Main. Save yourself the worry & find some where else to live, once my lease is up that's exactly what I'll be doing. Car break ins are only going to get worse since whoever is doing it is getting away with it. It will continue. Ask yourself if the glitz and glam is worth getting things stolen out of your car. It's a horrible feeling seeing everything thrown about like it means nothing. It really is scary. What's next apartment brake ins? I won't stay here to find out. read more

Marleen and Shelley made the process of moving in SO Easy. I felt welcomed the second I took my initial tour. Marleen made me feel AT HOME. The property is SO CLEAN and quiet. I walk my dogs at LEAST 5 times a day - morning until LATE night and I ALWAYS feel safe. I see the Corona PD on patrol ALL the time AND the nightly security/maintenance team throughout the parking structures/back alley and in front of the complex. The maintenance team and housekeepers are SUPER friendly and do a GREAT job............ The apartments are Beautiful. I'm very HAPPY I moved here and feel at home! Sharon C read more

UPDATE: I have been following the Metro at Main app and since my last post there have been break ins almost EVERY NIGHT. It's passed the point of asking management for help, they clearly don't care. I fear for my girlfriend's safety. Time to get authorities involved and alert the press about these occurrences. Something needs to be done and it's ridiculous that such an avoidable problem has been allowed to go on for so long due to Metro at Main's incompetence. Who would pay thousands per month to get their car broken into? That's literally what you're getting when you sign a lease at this place. read more

Angelica is absolutely phenomenal! She works tirelessly to keep our apartment building spotless, and her attention to detail is unmatched. Every time I walk through the halls or common areas, everything is impeccably clean, and it's all thanks to her dedication and hard work. She's also incredibly kind, professional, and always has a warm smile for residents. It's clear she takes pride in her work, and it truly makes a difference in our living experience. We're lucky to have someone like Angelica in our building--she deserves every bit of recognition! read more

I really been enjoying my stay here at complex.. The staff are super friendly, specially Kelly she knows what she's doing, professional, and great customer service. Even during this crazy COVID they let you go see the actual apartment, they just give the keys and so you could do a self tour. Amenities are great, security always touring the property, place is so clean, and they respond fast to the maintenance requests as well. And, most importantly this place is so quite which is something I enjoy the most. Thank you guys for the great experience. read more

Moved into Metro at Main in January, and my experience has been more than i had hoped. I was initially help by Ana, but also received attention from the entire staff. I have a one bedroom overlooking the beautiful pool and things are well. I've recently been approached by a group of residents, wanting me to write a negative review and thats why I have hastily made a account. Metro at Main is pretty awesome in my book, and when the shops open it will only get better. XOXO read more