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Metro Chrysler Dodge Jeep Ram

2.4 (102 reviews)
Open 9:00 am - 7:00 pm

Services - Metro Chrysler Dodge Jeep Ram

Check engine light

Engine oil light diagnosis

Auto general diagnosis

18 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

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Recommended Reviews - Metro Chrysler Dodge Jeep Ram

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DO NOT, buy from Metro Dodge Jeep in Chicopee, near Big Y, and BJ's. I bought a truck back in December, and told them it needed tires, as they assured me, because I was in the tires for life program, it wouldn't be an issue when the time comes. I still have the texts that showed me explaining I needed tires before the sale was final. They sent me a service invoice telling me that I needed tires, and it was going to cost $1700. I also was told I needed a battery which they wanted $505 to put it in. I have not driven 7,000 miles yet, and they also wanted to do my front brakes. I have nothing bad to say about my salesman, or the service people, who ate just doing what they're told, but as far as service is concerned, they have to be the worst dealership I have ever been to!

Had a pretty decent experience here. My sales person steve gets a 5 he was awesome, stayed late to help me get a deal done and showed up first thing in the morning on his day off to help me get the deal done. If you go here go see steve hes excellent. A little disappointed in the negotiations, truck had these red stripes on it and the manager wasnt willing to eat 100 bucks and take off the stripes but whatever no big deal. They don't shop for the best rates, i was quotes out at a 4.6 somewhere else and was given 5.15. Everyone that i met in the showroom was very friendly and not just a car salesmen which was nice. Only other complaints i had was gas tank wasnt filled full when i left with my new vehicle and they added an extra 107 to my registration fee on the day of pick up. I think a 4/5 is a great review but finance was not the easiest to deal with. All in all i recommend this place will definitely do business with steve again after his customer service he provided

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7 months ago

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Bertera W.

Katrina, thank you for the great review!

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Bertera W.

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12 years ago

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7 years ago

Fantastic experience at Metro. Steve Wilk did an outstanding job. Process was easy. Highly recommend!

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Ask the Community - Metro Chrysler Dodge Jeep Ram

Review Highlights - Metro Chrysler Dodge Jeep Ram

Metro Chrysler Dodge Jeep Ram was a wonderful dealership; Steve Wilk helped me with everything I needed.

Mentioned in 16 reviews

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Even though I did not purchase a car from them, they were very upfront with me that it was a…read moresalvage car and the work they did on it. He stated that the State has to inspect his cars before he can sell them. I just like the honesty that he provided to me.

Never made it in the door…read more I called three times to identify the car I was looking at and make an appointment to test drive it. Spoke with Nick each time (not Greg, who is listed as the point of contact everywhere else). Called three different times to get information and try to set an appointment (it was a little troublesome to schedule an appointment, but we settled on a time and date. Weekend wasn't possible because it was "a little too busy"). When calling to confirm the appointment, Nick had forgotten there was an appointment, had forgotten the car/s I was interested in, Despite having spoken to him less than 24 hours before. He also asked if there was any way I could come in earlier because he had to leave early. Not possible because I scheduled time off of work for the appointment because the weekend was "a little too busy". This looked like an okay deal, because of prices. I was willing to go with a different bank than my own (that won't finance rebuild titles) in order to get more car for my money. And while I know personal skills aren't the same as autobody skills I have zero confidence moving forward based on basic customer service. Maybe Greg is a joy to work with, but I won't go near this place. I am spending money on a car this week. They just lost it.

Ludlow Auto Sales

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Bought my wife a newer Rav4 with low miles here at a good price. I hate buying cars, and I hate…read moregoing into car dealerships. Generally, I'd rather scrape my gums on the nearest curb than go through the exercise of buying a car. These guys break the stereotype- they're easy to deal with and have good cars at good prices. I was totally happy with my purchase and even happier that I didn't spend a night in jail from trying to punch out a car salesman. Win, win, win. If they have what I want when I go to buy my next vehicle, it's on.

From the owner: About Us Since 1987 Ludlow Auto Sales has been a name you…read morecan trust for a quality pre-owned car, minivan, or SUV. We are a family owned and operated independent dealership and are here to satisfy you the customer. We do not have the high overhead that the large franchise dealers have and we pass the savings on to you. All of our vehicles are 100% serviced and inspected prior to delivery. We sell clean quality late model pre-owned vehicles that are 2-4 years young and have low-average mileage on them that are former program/lease vehicles. We offer free registry & insurance service in MA and CT. We will provide a free Carfax report for any car in our inventory. We promise a no-hassle and pressure-free approach with all of our potential customers. We also have a rental fleet of vehicles that we rent locally and have low daily, weekly, and monthly rates. We also offer free loaners should your car need warranty service. Please stop down and I promise you will be treated like family. We are

Metro Chrysler Dodge Jeep Ram - car_dealers - Updated June 2026

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