SCAMMER ALERT!! Never thought I'd be writing this type of review in my life but here we are and I'm…read moregoing to make sure I review it everywhere I can to save people the time, hassle and frustration of being scammed into unnecessary treatment plans and upselling of your "health". Number one this is technically a PAID REVIEW, I was offered $100 off my total cost if I reviewed them on yelp (verbatim from front desk) which is against this sites policies and any legitimate review sites policies. The staff (front desk, assistant etc) were all nice enough but I assume they are young/new to the work so they don't question too many of the businesses practices, as just like many of the other reviews, feels less than genuine care and service. Now on to the "doctor" Mustapha Mansuri. He was extremely impersonal, this was my first visit with him and I felt like a ATM in a chair. No real care or beside manner as he jammed the depth checking poker into my gums forcing them all to bleed (I've never had my pockets checked so rough). I was left gurgling a mouth full of blood as he continued poking around never once checking on me. Keep in mind I came in for one of my two FREE annual cleanings and did not receive one instead got upsold on a different treatment. The 2 hour appointment was spent selling me an extensive treatment I "needed" as I was told I have gum disease and poor dental hygiene. I have Invisalign, brush my teeth 5 times a day, floss twice a day and have weekly scans with 3 month visits. Most my orthodontist has said was I had mild plaque build up hence the cleaning. Good news is Dr. Matthew T. Colaizy at Groveland dental who has done my work for years got me in super quick to verify everything. He confirmed none of this was true, my pockets are slightly deeper around my extraction sites (typical and should close up when done with treatment). He was very gentle when checking, his assistant got me a very good cleaning and scheduled for my crown once my orthodontic treatment was done. The other guy wanted to ruin my set of aligners by pushing a crown on me right away. Lesson is DO YOUR RESEARCH!! If I had spent 20 minutes looking, it would have been clear the convenience of a quick booking isn't worth it and gone to a legit trustworthy office. I sincerely hope this place closes soon.

I was in severe pain yesterday 10/10 pain level due to a tooth caused by my teeth clenching and I…read morelater find out will be needing root canal and called around and Richfield Dentistry put me down for a 3pm same day consultation but I needed more than that! After they saw my pain is 10/10 level they called me back to come in asap and I left my job 1pm to rush there. The pain I was in was insane and doctor Mansuri saw me and checked my tooth and the smallest touch caused me to tear up from the pain. Doctor Mansuri and his amazing team quickly numbed my tooth and worked me in to start a root canal and took massive pressure off my affected tooth a lot of puss came out of it! I can't thank them enough. What an amazing team may God bless them

I had a very disappointing experience with this clinic. Communication was poor and I was not…read moreclearly informed about my insurance approval or treatment plan. I felt ignored and had to follow up multiple times without getting clear answers. I decided to seek care elsewhere. I hope they improve how they communicate with patients.

This dental office would cancel your appointments twice in a roll, and make it very difficult to…read moreelderly to seek care. I would avoid at all cost.

I went in to be fitted for a new night guard after mine finally wore out. It fit comfortably on the…read morefirst try, and I appreciated not having to come back for multiple adjustments. The appointment ran smoothly, and I was back to work earlier than I'd planned.

Hate going to the dentist? That was me too. I didn't see a dentist from age 18-35. One day I…read morenoticed my back tooth was chipped. My boyfriend had been to this place and had nothing but wonderful things to say! So I made an appointment. This place is located next to a parking ramp and has some limited street parking as well. (Free). Walking in the receptionist was very warm and welcoming. I was very nervous since it has been so long. I never felt judged once. I was brought back for my cleaning and the woman who cleaned my teeth was wonderful! She talked me through everything and made me feel so comfortable! Despite not going to the dentist for almost two decades, I only had one cavity! They looked at all the options and worked to save the tooth. You can tell they care about their patients and not just wanting to make a quick buck! Because they have all been so amazing, I now have both of my children and my boyfriend there as well! If you are looking for a spectacular dentist, are nervous about dental work, or just want a high quality experience, THIS IS THE PLACE!

I've had such a great experience with Dr. Casey Nelson at Nicollet Dental. From the moment I walked…read morein, the entire team made me feel welcome and comfortable. I've been seeing Dr. Nelson for about six months now, and he has been wonderful. I've never had a cavity, and he does a great job helping me keep my teeth healthy and looking beautiful. He always takes the time to explain things clearly, answers my questions, and makes sure I feel comfortable during every visit. What really stands out is how kind, patient, and thorough he is. It's clear he genuinely cares about his patients and takes pride in providing excellent care. The office is professional, efficient, and very well run. If you're looking for a dentist who is knowledgeable, gentle, and truly cares about your comfort and dental health, I highly recommend Dr. Casey Nelson and the team at Nicollet Dental!

Front desk is so rude! I work at another dental clinic and I've called twice about requesting…read moreX-rays and she has been rude both times!! When I called back a few weeks late just to get the doctor's name she said " Who are you? We just don't give it out to anybody!!! What is her problem... We also had a new patient that left your office because of her!! How do you know if there are others that left because of her??

My husband had an appt for today and has lost his wallet so had no Drivers License ID. The person…read morewho should have checked us in would not accept my insurance cards(the insurance is in my name and also covers my husband's dental care). I showed my driver's license but she said she had to see his. Then told me I was being aggressive and told me to leave. I felt it could have been handled much more professionally and her rudeness should not be tolerated by the manager of the office staff. It seems to me there would be other methods of verifying his name and records. Very upset with how she handled this situation.

I have ucare and I can't find a provider to save my life. Was recommended here and will continue…read moregoing!!! Confusing arrival. The check-in is through the metro dental lobby, park in the ramp on either side and you're good. Great care!!!!! Highly recommend

horrible. Dr O'Neil gave me a crown. I complained that it was too tight and he didn't have me come…read moreback in. 3 months later my bottom teeth, which were perfectly straight from braces, were very very crooked. mistakes happen, but he didn't offer to fix or take responsibly.

-1 star!! These people are RACIST at this dental office!!!! I would not recommend any people of…read morecolor to go here at all. They will make you feel uncomfortable at best. I had a very unpleasant time there with the way I was treated there and did not feel welcome. I would never go there again. They really need a more diverse staff that welcome everyone instead of just their own kind

I have been a patient there for 10 years, hands down the best dental practice there is and I hate…read moregoing to Dentist. Ann and Dr Mehta both are amazing. Extremely happy with my care!

Unfortunately can't continue to call this my dental office simply because of their silly choice to…read morenot pay the MNCare Tax. No advanced notice about this and although it is a small amount, it makes more sense for the dental office business to pay than the individual customer. When calling in to discuss, the front desk was acting as if it was not new and had been this way all along. Clearly their management did not educate them on this. It's a shame because the few years I had gone here it was a pleasant experience for my teeth.

I have been to a few dentists in my day, and I can honestly say that of them all it is no contest…read morethat Crosstown Family Dental stands above all the rest. I have been there a number of times over the last couple years, and every experience has been consistently outstanding! The staff are skillful and thoughtful, the pricing reasonable, the office clean and professional. I can't recommend them highly enough! :D

I needed a new dentist and my co-worker referred me to Dr. Mork at Crosstown Dental. I really like…read moreit there! The staff is very nice. Dr. Mork seems very nice also, however I haven't needed any dental work just yet (knock on wood), but my co-worker says he does a great job. I've been there twice so far and both times they were on time with my appt. (or at least within 5 minutes) which is appreciated. Seems that they have very reasonable prices on their products as well. I ordered a set of custom fit whitening trays and they were only $145, and I even got a $50 discount since I was referred by someone, thanks! The only improvement I would note is that they could move to digital x-rays and panogram, as they still use films. Not a big issue though.