i will be pursing a law suit with this tow truck, i requested a tow through aaa due to my cars shut off, this towing service which is contracted with aaa, they tow my car, the very next day my muffler was broke and in there report they stated my muffler was already broke, the tow truck guy tried to started my carand it wouldnt. he was to busy talking about this his last trip angoing to the mgm really!!!!! they dismissed my claim an i have witness, i already contacted my lawer.count your day!!!!! read more

The workers are not wearing masks which is very dangerous. There's a sign on the door saying you're required to wear a mask but the guy at the cashier doesn't have on a mask and the guy in the mechanic shop came into the store with no mask on! I told the cashier that not wearing a mask is very unsafe and he said that he knows. He knows that's not wearing a mask is unsafe but he doesn't have one on. He's putting others at risk! Tomorrow I will call To speak with someone about this as well. read more

Metro Motor - This guy is working here and he is NOT wearing a mask. This is against the law and it is very unsafe. - Auto Repair Near Me - Washington, DC, District of Columbia

Wow, well Benny who is obviously in charge of the Sales Prevention Department is a major A-hole and despite our family taking our cars there for 30 years, decides to give me major attitude today... This guy has no business dealing with the public and should be fired. I've found the other staff there extremely friendly, but Benny is terrible and I'll never ever go there again. Would prefer to drive across town for both gas and repairs, then give this guy $1 more of our family business. read more

Benny is a wonderful mechanic. He is through, honest, and incredibly kind. I took my car to him at least a half-dozen times for routine and more substantial work. He does a nice job of adhering to timeframes, being communicative, and explaining things in a clear manner. If I still owned a car, I'd gladly go back to him. read more

We've used these folks for years. Knowing little about cars when we get a repair estimate we confirm it with my boyhood friends one of whom owns a multi-brand dealership and the other of whom has been his service manager. Without fail they have reported that Metro Motors' diagnoses make sense and that estimates are reasonable. (This has not been true with regard to estimates from other dealerships). Recently Bennie, the service manager, counseled us that some needed repairs weren't worth making and that we should sell the car. he then suggested what repairs would be wise to make, to enhance value, and he advised us on potential selling strategies. We got more than $1k more than expected for the car. read more

This is my preferred place to use whenever I have car trouble. I rely on them and know that my car is in the best care possible.

I had a dead battery late on a Friday afternoon with big travel plans for the weekend. Parker's got me in and out with a new battery in just over an hour and saved my weekend. Professional service and great follow up to make sure everything was ok. I recommend them! read more

Location, location, location. This Exxon essentially has as its captive clientele base all the poor souls traveling into and out of the city on MacArthur who are low enough on gas that they think they won't make it back without refueling. I say this because this is literally one of the most expensive gas stations anywhere in the tri-state area, bar none. read more

These guys are so sweet about helping me out with stuff like tire pressure or tire repairs for no charge that I've become a devotee. They are good communicators and technically proficient. I never feel patronized or misinformed. Straight talk snd honest dealers - 5 stars read more

I've used Parker's for years and they never disappoint. Whether it's my old Jeep or the newer Range Rover. They always give you a solid estimate on the cost of a repair, tell you what you need to do and what you can wait on repairing. Can't ask for anything more. read more

We live in the neighborhood, so aside from getting gas, we've been taking our cars here for years for regular maintenance and weird lights on the dash that come on. Or free scraping off of replacement of registration/ zoning stickers... Benny and Jessica are friendly, knowledgeable and always helpful. I'm posting now b/c I recently needed a tail light replaced after an accident. I should have called Parkers first. Got a ridiculous price from some other "bodyshop" ... I felt uneasy, so called Benny. He got us Dealer authorized parts and guaranty installed for less cost in 24 hours. The icing on the cake... Benny called me to tell me his estimate was for 1.5 hrs of labor, but it actually only took his guys 45 min, so he was deducting 1/2 of the labor estimate. This will always be my go to place read more

I have never seen gas so expensive in my life. It is almost an entire dollar more expensive per gallon than any other station in DC and Nova. read more

A neighbor has been telling me about Parker's since she's been going there for years to have her car serviced. She said they are always honest and upfront about what her car does/doesn't need. So this morning on my way to work when my tire light came on, I stopped by Parker's. John was kind enough to stop what he was doing and check my tires for me! I know this is a small interaction, but it's nice to know there is a friendly neighborhood shop available should I need to have my car serviced. Cheers! read more

Bennie and his staff are the best. Always responsive and fair-minded. We trust him and always come here for help.

My car broke down and needed a tow. They came to tow me and fixed my car at their shop. They told me what the problem was, fixed it, and didn't over charge. Great customer service! read more

Really excellent service. Marcus is the man. Super competent across a wide range of makes and models. Before schlepping to your car dealer in VA or MD, give them a shot. You won't regret it. This place is a gem, read more

Parker's Exxon is great for car maintenance -- Benny is trusted by the entire neighborhood, they have excellent service and reasonable prices (except for gas). I've gone there for routine maintenance, flat tires, new tires, and reattaching parts of my car that got knocked loose. They give great advice and I highly recommend them. They also have wonderful staff behind the register and dog treats for your dog! read more

Benny and Jessica are the best in town! I took my old Land Cruiser in with a broken headlight and hose. Repaired in a day and the car runs beautifully. I highly recommend Parker's Exxon for repairs and Benny and Jessica will definitely take care of you! read more

Consistently the most expensive gas in DC. Once I pumped $15 worth of gas and got back in my car and the gauge (which is by mile and registers when I pump even $3 worth of gas) didn't move. I told the attendant that the gas didn't pump and showed her my receipt and my gauge which was at 6 miles, she said maybe I needed to drive around for it to "settle". I did, nothing happened, I came back and the woman said "well too bad, must be your car". I drove to a different gas station and pumped $5 worth and what do you know...the gauge shot right up. Guess it wasn't my car. These people are money gougers and scam artists. Stay away read more

Been going here for a while for routine oil and maintenance. They are great, very responsive, and very thorough. They communicate very well and walked me through any issues with the car. Highly recommend. read more

Beware! Take two written list of items to be done. Give one copy to Benny. Mark up your copy when he calls to suggest alternate work he suggess he do. DO NOT let him use any additives or fluids you don't normally use. Write down your MPG before you bring the car in. Tell Benny the MPG needs improving. Tell him you care about your MPG even if he does not! Ask for old parts back. There won't be many because Benny sells BP Products that supposedly save gas. I wish I had never let Benny worked on my car. I'm so concered about his disregartd for his customers that I won't let him touch my car. He's a slick talker and tells you every thing he is recomending is a lot cheaper his way than an unscrupulus repair shop. would have charged. Funny he charges the same thing the dealer priced and he didn't install new spark plugs. Write this one off to experience. Please take your cars to Benny. The traffic is getting worse every day on Mac Authur. OK, see ya in the funny papers. read more

If you think that the trustworthy neighborhood service station has disappeared, you need to visit what I still call Parker's Exxon. I hate the oil company but have taken my car to this station for service several times. Most recently they replaced my headlights in a jiffy so that I could get my car re-inspected. And I could not believe how little they charged! I also know that they regularly offer internship opportunities to neighborhood students. A great business and corporate citizen! read more

This review is for Parker's Exxon Service station. Every time I've visited them they have been extremely friendly and helpfult. If you have car problems and live in the Foxhall area, I highly recommend going to Parker's Exxon! PS- Their gas prices are higher than Avg though...so fill up somewhere else. :) read more

The BEST mechanic. Reliable, convenient, trustworthy. And they follow up to make sure everything is still working well. I've gone here to get air filled in my tires so many times and they always do it complimentary and with a smile. Will continue to get my car serviced here. read more

I've used Parker's Exxon for more years than I can remember. I've always been happy with their service. Benny is very knowledgeable, professional, and honest. As an older woman, I can be confident that I won't be upsold or misinformed. I've recommended Parker's to many female friends and I've never had anyone tell me otherwise. read more

I trust ParkerExxon and find them reliable. I've on occasion deAlt with Honda dealerships to address a recall. The dealer came up with over $1000 wotth of repairs / replacements e.g. 4 new tires. ParkerEx response? Tires simply needed rotation at a fraction of the cost. read more

I have never been moved to write about a service station, but every time I deal with Parker's (which is a lot because I own a Saab) they are professional, courteous, and do not try to oversell me. They give me the full rundown of what needs to happen and when it needs to happen and give me options. Their prices are reasonable and they are just good people. read more

I changed a flat tire and was given someone else wheel with a different size and brand. They looked similar because of car brand. The car was pulling to one side but luckily i only drove short distances. I only found out about it a week later when the tire was flat again and i went back to the shop. Then I saw my wheel sitting just outside for a week without anyone asking who it belonged to. They went ahead and replaced the tire and i was told that they did not even know who other wheel belonged to. This happened two months ago, I sent them an email to get an explanation with no answer read more

WOW! What service!!! I was on my way to an 11:30 am meeting nearby when I was almost run off of the road by a pickup truck. I ended up with a blown out tire and was able to get to this Exxon at about 11:10 am. Several people came out to help me right away and Lynn took over. I was driven by one of their employees to my 11:30 meeting, which I made it to on time! When I had a minute I called Lynn who said I'd be all fixed up by 5 pm. When I told him I had to get home to get my kids by 4, he went to get the tire from Silver Spring, rather than waiting for the delivery. My car was ready by 2 pm with a brand new tire! Lynn was fabulous!!! I hope I never have this situation again, but I lucked out to be near Parker's Exxon and have Lynn working there that day! read more

Quality repairs at a fair price. It's nice to find in this city. Keep up the great work

I recently had some issues with my kind-of-old car, and the everyone at this shop was extremely helpful. I am not very car savvy, but they were honest, helpful, and quick at getting my car's problems diagnosed and fixed. I can't attest to costs because I haven't had a ton of work done in the area, but in regards to convenience and service, they were great! read more

Ive been coming here for over 5 years. Benny and Jessica and all the mechanics are wonderful. Everyone is fair and honest and they always do a great job. I recommend them to everyone. read more

I just came back from Parker's thrilled with the service, as usual. Everyone there is so kind and helpful, and offers wonderful customer service. I went a few months ago because of a tire issue, which they fixed for free. Then I brought it back for a fast and inexpensive oil change, where they let me know what other services I should consider doing--but didn't pressure me about it, which is a nice change. Just now, I had a new tire ordered yesterday and installed for me today in 15 minutes. This is a wonderful garage, and everyone is unfailingly lovely. I'll be back! read more

Amazing mechanics who actually know what they're doing and not trying to rip you off from your money. You can trust them, if you got car issues, this is the place to go ! read more

Brought my 2009 Subaru in the summer for a new AC and refrigerant. Benny and team provided excellent service.

This is not necessarily the cheapest place, but the best usually isn't the cheapest! They are great and have always taken care of my car quickly and efficiently. They are honest about what they can and can't achieve and on what timeline. The guys in the shop are super nice and friendly. I think the owner guy can be a bit gruff but it's never really bothered me....I think they just want people in and out, get the job done, and move on! I've always been really happy with the service and recommend to all my friends. read more

These people are fantastic! I had an odd issue/sound in my car. I called, and Jessica was incredibly helpful and nice. The mechanics looked at it right away. John and Benny were able to figure out the issue. Everyone at the shop is incredibly friendly and competent. There was absolutely no attempt by them to push an unnecessary service or expense on you, and they took time to explain what was wrong with the car without being condescending or trying to sell you anything. They accommodated my schedule and worked efficiently. It was fast, pleasant, and painless. Not the average mechanic shop experience. I highly recommend them! read more

Could not believe the lack of professionalism at this Gas station . The woman is ignoring customers and talking crap about the place with some mechanic who apparently is yelling he doesn't work there anymore and has a pregnant wife. Customers are waiting to pay for gas and she is Outside smoking a cigarette making them wait and talking to this mechanic guy. I will never be back here again read more

Metro Motor - Auto Repair Near Me - Washington, DC, District of Columbia

Thank you so much for your great customer service helping resolve a price misunderstanding.

This place rocks for car service. If you just moved to NW DC and are looking for a good, honest mechanic then congrats...you just found what you're looking for. Parker's was recommended to me by a co-worker who really knows about cars...what he can't do alone, he has done here. My Beetle was having some light issues, so I called Benny. He had me in the next morning, and by 1:30 I had a full report on the problem. Not only was he completely honest (it was an issue he could have easily made a little worse for more money), but he told me exactly what needed to be done to correct the problem (body issue...not something he could fully correct). His time and labor (which also included an oil change and a full inspection of the car) came to $100. Everyone I dealt with at the shop was extremely friendly and professional. This location is highly recommended. I would give them 6 stars if I could. read more