Took the storage unit in May through August for my college student. Guy was excellent to deal with…read moreand the climate controlled unit was ideal. Very close to campus, everything was secure and felt safe with my son's belongings there. Would definitely rent another storage unit from them and highly recommend if you are in the West Haven area.

Staff at Keep-Safe have been terrific to work with--pleasant, knowledgeable, and responsive. The…read moreprocess of renting the unit couldn't have been easier. I was able to sign u.p for renter's insurance and even buy a lock on site. Billing and account management is straightforward on the Keep-Safe website. Prices are quite reasonable. And, finally, the facility is secure, clean, and easily accessible from the highway. I highly recommend them

WORST EXPERIENCE EVER! Do NOT recommend. Not only were my items ruined with mold once I removed…read moreeverything out of storage, there were all mice droppings. One week later 78.60 was taken out of my account UNAUTHORIZED. I call a supervisor named Joanne who completely lies to me and tells me "it's auto pay, it's your new bill, blah blah" I just paid them 270.00 less than a month ago. I filed an insurance claim and would NEVER use them again, primarily because of the disgusting customer service Joann provided.

The young lady that works in the office has always been helpful. We are moving most of our stuff…read moreinto our new apartment and she helped me get a smaller unit. She also explained the next steps. I look forward to continuing to do business with you in the future.

Tanya helped me after hours even when customer service couldn't help me out. She came in just at…read morethe right time and took care of the issue I was having. She went above and beyond! Demonstrating work even after hours of operations.

Excellent quick and very helpful especially since I was very last minute. I appreciate all the help…read moreand last minute support with renting the unit.

6 months in rent is raised 100$. No call. Make sure you read all the fine print in the lease....read more

From the owner: Unlock the space you’ve always needed with our Storage Units in East Haven, CT! A blend of…read moreaffordable indoor storage spaces and practical drive-up options makes us a seamless extension of your home. Whether you’re stashing away collectibles or transitioning between spaces, our storage units offer both flexibility and reliability.

They've even made it difficult to leave reviews, which says a lot. I wanted to share my experience…read morebecause people deserve to know before trusting this place with their belongings. My storage unit was opened, and my TV was stolen. Instead of taking my concerns seriously or conducting what felt like a meaningful investigation, I was left feeling like they believed I had stolen my own TV. Being treated like the suspect after you're the one who lost property is beyond frustrating. You work hard, pay your bills, pay your taxes, and pay to store your belongings because you expect them to be safe. The last thing anyone should have to deal with is having their property stolen and then feeling like they're being accused instead of helped. If you value your belongings and expect management to take security concerns seriously, I would strongly recommend looking elsewhere. Based on my experience, I would not trust this location with my property again.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our…read morefacility at 237 Saw Mill Rd is no exception. Our West Haven storage facility offers a large selection of unit sizes with convenient options like climate control, drive-up access, and vehicle storage. Located near Saw Mill Rd and Meloy Rd, we're trusted by neighbors in Woodbridge, Orange, Milford, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.

Moved me out of state so they picked up one day and delivered the next day. Booking was very easy -…read morecould do it all online and via email though when I did call I was able to speak to a human. They were on time. The price was very reasonable ESPECIALLY compared to the non local Companies that my job recommended that would have taken days to deliver my stuff. The guys worked hard and none of my stuff was broken or lost. They strapped my pictures and fragile Boxes in the truck and shrink wrapped my furniture.

I was excited about using this company but it was a very incomplete move. It seemed like they had a…read moreschedule to keep because they loaded things up quickly but they sealed up their truck as I noticed things not taken. It ended up that quite a few things were left that I had to end up moving myself the rest of that weekend. Very disappointed in this experience.

Mouse infestation and they tried to charge me for something that this infestation destroyed, that I…read morewould've otherwise had someone come pick up to purchase. They claimed I left it in my storage unit (which wasn't true), and charged me for another month. The manager is nice, but this was unacceptable.

I fully rented a unit online. All I needed when going to the location with the access code for the…read morebuilding and to be able to put my lock on the storage unit. It took over 2 hours of waiting to get this completed, they have too little help working at the facility !!

Outstanding self storage facility. I have utilized other self storage facilities in the tri-state…read morearea over a number of years, and this one is top notch. From the conditions of the unit and the maintenance of the property. To the on-site management that is available 24 hours a day. The facility is well monitored and very secure. The hours that it is accessible up until 10 PM is fantastic for people who have work and need to utilize their storage facility later in the evening as well as early in the morning. From the moment we walked into the office to discuss prices and sizes all the way through the numerous times that we access this unit every month it has been a fantastic experience. Would highly suggest The services of extra space storage here in Orange Connecticut.

The manager, Dave is extraordinary! He cares about the property and his job. His corporate leaders…read morethough...legal thieves. Once my stuff was in, every few months I get massive increases with NO proper notification like texts I get when I pay them to confirm. They sneak them in. I have fought many times and they do partial decreases. I'm paying more for storage than a luxury car payment. No temperature control. They simply don't care. I'm hiring a U-Haul to move to a new storage company. What a business model!