Get my propane here. Easy process. Can pay at the pump…read more The young man today gets an A+ for speed of service and kindness

great for filling Propane tanks, open 7 days a week, fast friendly service, good priceread more

I been with this company for twenty years now and haven't had any problems or issues whatsoever!read more

We are very pleased with our experience with Hacienda Storage In Milford, Connecticut…read more When we moved from Milford to Vermont in 2020 it was necessary for us to leave behind some furniture and household goods, so we decided to use Hacienda for storage. The building and units are bright and clean and very well-lighted. The cost of units was reasonable. The staff was helpful and friendly. Especially helpful was Joanne Zarnoch, who gave us great info and guided us in the process of moving goods from storage. Three and a half years from moving in, it was time for moving out. All our goods were in excellent condition, as though time had stood still! We would highly recommend this facility. Vincent and Elizabeth

Cubesmart in Hamden CT ,recently auction off my things. ..I haven't been communicating with anyone…read morethese last few weeks because my grandma died. I didn't get anything in the mail lefting me know about a auction. I have been with this company 5 years and I hate fact I stayed with Cubesmart. They raised rent every year and it became unaffordable. I don't usually complain but consumers need to know

CUBE SMART IN HAMDEN IS THE WORST POSSIBLE OPTION FOR STORAGE. I am (soon to be WAS) a long-term…read morecustomer. 7 years. I had emergency knee surgery in June, and was incapacitated for 6 weeks. During that time, the credit card I had on file lapsed. I wasn't diligent in reading business emails during my recovery as my clients all knew I was incapacitated and not working. As soon as my account was more than 30 days overdue, did they call me - a 7-year customer - to let me know my account was overdue? No. Instead they put my storage account on AUCTION STATUS and then charged me $190 in fees to remove it. The local manager would not entertain my requests for fee waivers. She then accused me of yelling at her (which I did not). Is this how you treat 7-year customers? I guess when you don't give a crap about your customers. Yes. Well - they've now lost one. I strongly advise anyone considering storage needs in Hamden to avoid this company like the plague.

Mouse infestation and they tried to charge me for something that this infestation destroyed, that I…read morewould've otherwise had someone come pick up to purchase. They claimed I left it in my storage unit (which wasn't true), and charged me for another month. The manager is nice, but this was unacceptable.

I fully rented a unit online. All I needed when going to the location with the access code for the…read morebuilding and to be able to put my lock on the storage unit. It took over 2 hours of waiting to get this completed, they have too little help working at the facility !!

I am in the process of relocating outside of New Haven for work and needed a secure place to store…read moresome sensitive work equipment and furniture while I am apartment shopping. The Lock Up Self Storage facility was climate controlled which was a must with what I was storing and also very clean. The staff explained everything in detail and I was able to start load my equipment in an empty unit with ease. They asked that I make sure everything is clean up after moving and offered to help as well. So far so good and i was very pleased with the service and building

Lisa was extremely helpful, knowledgeable, professional, and personable. I highly recommend The…read moreLock Up Self Storage for your storage needs.

Worst move and worst customer service ever. Salesperson didn't ask enough questions about items…read morebeing moved. They said they would.pack items and when they arrived to pack up items I was informed that it would cost more. So I agreed to pay. The person in charge was rude and ignorant and just blaming me for all the items. The company put the items into storage and I was charged for that, that was fine. Then it came time to have items moved to new location. The man in the office wasn't professional at all telling me the dates and times he could move the items. Not really accommodating me. Then he was rude about the fact I had to arrange funds before the move. Then the items arrived to be moved into storage unit and home. Well pictures were broken, a folk art piece broken, china cabinet damaged on bottom, then come to find out pieces left behind because they decided to put some pieces into another part of there warehouse. No idea why, he gave excuse that the warehouse manager wasn't there to help sort. So I asked to have those pieces delivered, yet again he told me when he was going to do it. I was to be thankful he wasn't charging me for storage. So in the time that passed lost a tv, a new bbq still in box, hardware for putting a bed together, a very large painting, smaller painting done on driftwood, then I was given a tv not even mine. So again I asked him for my things. He said that now I have to file a insurance claim. He was to send out the forms, that was on march 17, 2021. Still no forms, then he said he mails forms every two weeks. Weird business practice. So I started unpacking items. Pieces missing on crystal decanters, crystal bowl broken, a pair of victorian cases damaged. That was only.in three boxes much more to unpack. These people don't care about your items and are just rude and ignorant. I think the man in charge should be fired and if he is the family man running this business should be shut down permanently. Never never never do business with these people I paid over $3000.00 for a move from ct to rhode island.

I cannot recommend these movers. The salesperson did not ask enough questions to find out how much…read morethere was to move; was in a hurry on the phone. After the move, no one mentioned the following: a hi-riser bed was dis-assembled to move and not re-assembled after, just left with parts scattered on the floor; significant scratch on piano bench; plug for floor lamp missing making it unusable; a carton was left in the basement and not moved; other minor scratches and smudges.

Tanya helped me after hours even when customer service couldn't help me out. She came in just at…read morethe right time and took care of the issue I was having. She went above and beyond! Demonstrating work even after hours of operations.

Excellent quick and very helpful especially since I was very last minute. I appreciate all the help…read moreand last minute support with renting the unit.

I must say after reading these reviews I was a little taken aback. I wasn't today expecting poor…read moreservice and rude customer service, but to my surprise I was extremely happy with the staff More than helpful and attentive. I would totally recommend this store I was told it is under new management and I hope more positive reviews come in for those store. Very satisfied customer. Thank you

The only reason that I rated this store with 2 stars instead of 1, is that the employee who I…read moreinitially interacted with was courteous and professional. However, the employee that I had to deal with to get a refund on a package that was delivered late was rude and dismissive. So rude that when I returned to the store to get proof that a claim was filed, he threw the paper on the counter, walked past me, and never spoke a word to me. Local management couldn't be bothered to respond when I filed a complaint. And the corporate response simply said that a claim was filed appropriately. No response to my detailed account of how I was treated.