They were recommended to me by my insurance agency, Travelers. Their initial impressions were great. The receptionist was very helpful, and we easily set up an appointment for Jim (the owner) to come out and take a look at my wind-damaged roof. There was some initial mishaps at the beginning. Basically Jim called me and told me that he needed to be at another job site because it was critical. I mean, I'm not a hard person to work with, so we just rescheduled. I did fly home from Denver early for that appointment.... but ok, let's try again. The next week, we meet up and Jim is pretty awesome. He walks me through the entire house, takes a few measurements, looks at the water spots on the ceilings, sketches some stuff, and tells me this would be easy. He's just gotta do something called an "EagleView" to get exact measurements of the roof. My insurance is kinda sketchy and only gave me money to cover 1/2 the roof, but I tell Jim that I'm gonna get the whole thing done anyway and pay outta pocket. He told me that he would lose money if he only did half a roof, and that all the interior work had very little margins. I totally agree with that, which is why I would do the full roof. I need to email my HOA to get approval before any work can be done, which is taking weeks. I keep Jim in the loop with periodic status update, and everything seems fine. My last update to Jim was that I would be out of the country for 2 weeks, and we would sync up after I get back. By now, it had been several months since I initially reported the issue. I email him back - no response, I call him - no response, I leave messages with the secretary to call me back - no response. I wait around for about 6 weeks for a response, but just never heard anything. I get that they're busy, but if they're not going to treat all customers with respect and courtesy, they will surely not get any of my business. I feel like they completely ignored me because my townhouse would not have been worth their time to re-roof. If that was the case, they could have easily just said so and not waste each other's time. I'm sorry to give a local business a poor review, but all businesses need to treat everyone fairly. read more

Jim and his team were phenomenal! Our insurance company, Travelers, recommended that we use Metropolitan to repair the damage caused by a flood from our hot water tank bursting. We had a multi-day project requiring cabinet installation, drywall repair, baseboard replacement, and painting. The workers always showed up on time and everything was completed efficiently. At the end of each day, the workers cleaned up very well so we didn't feel like we were in the middle of a construction zone in our small condo. I'm very pleased with the work and will definitely call Metropolitan for my next house project! read more

You truly could not ask for a better team to handle any repairs or remodeling. Jim and his team are to die for in the best way possible. My Condo was flooded by an upstairs neighbor. Jim and his team gutted me down to the studs and put everything in so much nicer than originally while meeting the insurance estimate. The craftsmanship is impeccable. He also set me up with a cabinetry store and a granite purveyor and both gave me great prices. AND QUICK! His team is so quick and thorough. When I mentioned a missing shelf, they already were on top of it and had already contacted the cabinet company to obtain the missing part. You truly could not go wrong with having Jim and his team repair or remodel for you. read more

We had a leak in our kitchen. It required several weeks of water remediation. In the interim, I worked with the insurance folks to find a contractor to rebuild. Metropolitan was one of two recommendations. There were a few hiccups along the way, as there always are, but I have no complaints about the quality of the end result. They replaced our kitchen floor, rebuilt a bathroom (including a new shower surround), and recarpeted the downstairs. They were careful to leave our home in pristine condition every day, and the guys who did the work were very personable and professional. All in all, I'd recommend Metropolitan. read more

We had a small amount of water damage to our ceiling. It was a relatively small problem, there was a crack in the plaster about a foot long and some bubbling of the paint. Nonetheless it was something that we wanted to get fixed as soon as possible. Overall we were very happy with the work that Metro did. They were easy to talk to on the phone, were able to answer all of my questions, and we were able to schedule them for the repair very quickly. Their estimate was fair and accurate (and less than a rival estimate we received), and we didn't pay any more than we expected. The two men who came to do the work were very nice, did a great job, and left very little mess to clean up. We had to vacuum up a small amount of dust but it was about what I expected. They did a very good job covering the furniture etc. Our ceiling looks like nothing happened, which is excellent. On the negative side, Metro has a serious punctuality problem. I know that the DC area has bad traffic, but it is not a surprise and they should start planning accordingly. I had an appointment for a free estimate at 10am, however they called around 9 to tell me that they would probably be late, asked if 10:30ish was ok, and then said if I wanted I could just email them photos and we could all just skip the appointment completely. On the day of the scheduled repair I was told that they would arrive between 8 and 8:30, however I got another phone call around 8 saying that it was looking more like 9:30. If we need other contractor services I would use them again, but will start expecting them to arrive an hour or so after their scheduled time. read more

Wow! Metropolitan contractors made my life so easy! I was referred by a friend who said "She used them all the time." Now I see why. Jimmy came over at my desired time, and walked around my house to see exactly how much trim needed to be painted. He also asked many questions that I didn't even account for, which I thought was really great, because it saved more work in the long run. He called within a few days with a very fair quote, I had two others, and his was right in line with the others. I just had a good feeling that they were the right contractor to choose. His guys came out, did the work, replaced some trim that needed it. House looks new!! That was easy. You can't go wrong using these guys, cause they are fair, attentive and do quality work. Hope this helps you choose the right people for your home repair needs. read more

Metro Contractors are the absolute best. This past winter I had an issue with a frozen pipe, which required a lot of remediation. They worked with my insurance company to handle discrepancies with estimates, a very pleasant process. From the estimator, Trish, over to the project manager, Ben, and then all the way down to the teams who did the work--I was extremely pleased with the level of service. I'm the kind of person who likes quality and add-ons, and Trish was able to answer all of my requests in a timely manner. I couldn't be happier with the service as well as the quality of the workmanship. What started with a simple wall repair evolved into a bathroom renovation and wonderful flooring upgrades. I highly recommend looking to Metro Contractors if you're in need of repair, both inside and outside of your warranty-repair situations! read more

I never like to give bad reviews but I felt that I had to... So on the night I drove back from SC we had a fire break out at my house. It melted the siding and thank god it didn't mess up the interior of my house! The next day I contacted Metropolitan Contractors and spoke with a wonderful receptionist who was very nice and accommodating who set us up for an estimate the next week as I told her we needed this fixed ASAP. Carlos came out and looked at the damage. We told him that my Grandmother is in the hospital and will be for 3-6 weeks and we wanted to see if we could get the work done by then. He said their schedule was booked for the next 3 weeks but he would squeeze us in and would call us within 1-2 days so I contacted my insurance agent who cut me a check for the estimate price. A week later with no response I called the office back and left a message for Carlos and he returned 2 days after. He said they had someone who likes doing these kinds of projects so he would inform him and then set up a time to do the work. Another week passed. I called the office twice to be told Carlos was out in the field and to leave a message which I did each time. After that I never heard from him again. My Grandmother was released from the hospital without the work done. From the time I had called to set up the estimate to the time we finally gave up and went with a different company was 4 weeks. We could never reach our contractor and he never called to update us and really blatantly pretty much said they didn't want our money or service. Communication was horrible from the start but since we wanted this done as soon as possible and they said they could do it we got the money and set up for them to do the job but they never called back. I went with "Roofing and More" and they actually paid for my house work to be done. The estimate was 1600 and they said that was a lot of stress to go through and they actually did the work for free! I'm not kidding! I would look around for a different contracting company if I were you. read more

My family and I experienced a catastrophic water damage this winter. multiple pipe breaks effecting 60% of my home. We were displaced for weeks due to the extent of the loss. I called a number of contractors and from the second that I spoke with Jim Corridon I knew we were going to be OK. Jim put me at ease immediately with the fact that he specializes in these situations. I had never had anything like this happen in my life and I was a wreck. Jim walked my home with me, took a very personal touch, and managed this thing through. I could tell that he really cared for my family and he was committed to getting us back in the house as fast as possible. Jim, Trish, Kim and all the gang at Metropolitan are top notch. The work was immaculate and absolutely top quality. I think what blew me away most was how involved Jim and his team were in my insurance claim process. Jim knows the ropes and he knows this process. He was involved from the very first communication with my insurance provider and he and his crew worked directly with my adjuster and got all the I's dotted and Ts crossed. It was about as fantastic of an experience as i could have ever imagined. I have and will continue to recommend Metropolitan for any and all renovations! They are the best! read more

Metro Contractors is awesome! We had water damage from a leak above our kitchen. Our cabinets had to be removed and rebuilt. Metro managed the project between the insurance company and other vendors involved in the repair. Jim, the owner, kept us informed along the way through email. He answered our questions, gave us options, and walked us through the process. Ben, the project manager, was on top of the schedule and kept us in the loop along the way. The men who did the work were amazing! Their attention to detail and skill level was outstanding. They showed up on time and worked fast with careful attention to putting our kitchen back together. The end result looks better than our kitchen has ever looked. I can't recommend Metro Contractors enough! I would definitely use them for any other projects I do! read more

I requested an estimate because an unlicensed contractor damaged my home. When I mentioned that Fairfax County code enforcement was involved and required the estimate for direct billing of payment. They cancelled on me! read more

We have a home in the Town of Vienna that was built in 1953, and that we bought in 2009. It needed a new roof, and we wanted to replace the vinyl siding with James Hardie fiber cement boards. I had already obtained two quotes from "certified" installers of James Hardie fiber boards, but came across a Metropolitan Contractor van driving down Chain Bridge Road, and the signage noted that they install both Certainteed roofs and James Hardie fiber cement boards. I called, and the next day, the co-owner, Jim Sparks, came by my home to measure. I could not have asked for a more pleasant, considerate and knowledgeable person to work with than Jim. Not only did he prevent me from choosing a trim color that I realize now would not have been optimum, but I have many emails from Jim, and phone calls, whereby he thoroughly and clearly explained the process behind the install, and any pros and cons associated with any decision I made or product I chose. This professional, yet "neighborly-like" experience, was matched by competitive pricing that the two other quotes I secured could not match. After installing the roof, Jim had the James Hardie planks and trim installed. Metropolitan Contractors did a quality job, which included painting the cement trim, as well as the trim around our garage door. Every neighbor around our home has commented on how beautiful our home is now. I even had someone say to me that the new over $1 million dollar homes in our neighborhood look nice, but our home is cute. I could not be more pleased with the workmanship behind our new roof and the James Hardie siding installation. With Jim's leadership, Metropolitan Contractors turned my home into a striking and updated home that we love, and for an affordable price. read more

Bought and moved into our house in 2001. Still had the original 1967 roof with an additional layer of shingles over that. Based on a referral, I called Metropolitan and spoke to Jim Sparks. Of the 5 estimates I got, Jim was one of only two contractors who actually got on the roof to inspect and measure. He poked, prodded, peaked, looked in/at/and under every aspect of the roof. His estimate was straight forward and his manner and approach easy to understand. While he was slightly above( $200) his only other real competitor, but he earned my trust as he reviewed with me all of the "second and third order considerations" of a new roof. He did not try to sell me anything - in fact he dissuaded me from purchasing unnecessary items/options. I gave him the job. Work was done the day it was scheduled and complete on time. Was so pleased I had him replace gutters and downspouts as well. He personally inspected all the work before declaring they were finished and even did a 30 day follow up inspection to be sure both he and I were satisfied. 9 months later my neighbors are still asking for his contact information. He and his crew could not have been more professional or personable. I have asked him to come back to replace my front door and side lights, my shutters, work on my deck and even do interior painting. He and his company have one focus - customer satisfaction. And they make it happen. No fluff or empty promises. Straight forward, extremely easy to talk to and willing to take the time to listen to the customer. He doesn't try to make one size fit all. He has my business and my strongest recommendations. read more