I use Alpha Computer Group for all my Technology and Computer needs. I recently used ACG when I had…read morelaptop issues. I stopped in and they were able to diagnose the problems and provided an accurate estimate for the repair. In addition, they cleaned up my laptop and offered suggestions for protecting it. They treated the computer as if it was their own. We are now discussing the benefits of computer controlled alarms and cameras for my home. I love working with companies that are educated in the latest technologies!

I have used Alpha Computer Group for over 4 years now and I can't believe it has taken me this long…read moreto write a review. Alpha Computer Group started with me when I was first setting up my own home office for my start up company. They helped me set up my computer with its own data network connecting me with the other founder of my company located in New York. Alpha Computer Group also designed my company's website when I did not have the bandwidth or manpower to do it myself. Now, our company has grown to 150 employees and Alpha Computer Group has been there every step of the way. The helped my partner and me move from our homes into a commercial office space. They set up our telephone network systems, the computer network infrastructure, and the business email for all of my employees. Alpha Computer Group is our IT hotline for when myself or any of my employees have issues. We simply go on their website, fill out a ticket request and someone responds within a day. They also come to my company once a week to work on any issues that cannot be resolved over the phone. This summer, they will be installing security cameras and an alarm system with remote access for all employees. I wouldn't entrust the job to anyone but Alpha Computer Group. I would recommend Alpha Computer Group to any small or medium sized business. They really cater to the needs of the individual client and are very responsive to any issues and problems your company may encounter.

When our agency moved, we used Dave and Rob to install our phone system. They are the best!…read moreWhenever we have a question or a problem, they always respond very fast and come by to diagnose the problem. We are very happy with their service! Go with them, you won't regret it!

From the owner: Sales, Installation, Service of NEC DSX, SL1100 and SV9100 Systems…read moreSurveillance Systems Access Control Systems Avaya Partner Systems Hosted systems VoIP services SIP service COMDIAL / Vertical systems

I had a terrific experience yesterday at this location. I popped in to get my mother a new phone…read more The store was packed and we did have a slight weight, but it was worth the weight. We met Yeris and she was a terrific customer service person. She was patient kind thorough and knowledgeable. She was a true joy and a pleasure to work with and I highly recommend that you pop in to see her if you are a T-Mobile customer and you need any assistance. We spent a significant amount of time in the store getting the phone and having the information transferred and she was provided complete customer service from start to finish.

please do not come they wannna be apple store look like,when inside to buy a wall charger adapter…read moresomeone at the door told me that I got to take your information on a tablet to register for what to buy a wall charger please. Well I did waited 15 minutes for someone to be free but no luck 15 minutes same person that took my info came I told him why he make me wait 15 minutes when I only want a charger but his responce was not the greatest in a really nasty way well told him have a good day and keep your charger. is so stupid you go to WALLMART,TARGET,BESTBUY is grab paid and go . poor service not friendly at all.

I want to recognize an employee who goes by GD for providing exceptional customer service. He took…read morethe time to patiently explain the basics of my new iPhone 17 and helped me understand things I had no clue how to do. He showed me how to transfer my information, navigate the phone, and use important features without ever making me feel rushed. What impressed me most was not only his knowledge, but also his professionalism and kindness. He is far beyond what most people would expect from a retail store employee. His expertise, patience, and willingness to help were truly outstanding. While I was in the store, I noticed he treated every customer with the same level of respect and attention. He is a real asset to T-Mobile and deserves recognition from corporate for the excellent work he does. The last time I received service this good was years ago when the Sprint store in Garden City was still operating. GD is a diamond in this store, and other employees could learn a great deal from his example. Thank you, GD, for making what could have been a frustrating experience easy and enjoyable. -- Alison B

Yesterday for mother s day I visited the T-Mobile store in Roosevelt field mall at 630 old country…read moreroad in garden city, NY and had a terrible experience. I wanted to upgrade my iPhone 13 to a 17e. The store associate who assisted me was very evasive and had the attitude as if I was a bother to him. I was so eager to get a new phone, I shrugged the negative sale experience and bought the phone. I spent over one hour in the store for the activation and transfer process. He seemed annoyed at my questions and barely offered any assistance. He was chit chatting with his coworkers as I was not there and provided the bare minimum to assist me. I was with my kids and he never provided the information that I could completed the process at home. After a whole hour and no progress on the transfer as my baby was getting fussy ,I asked him if I could complete it at home. He shrugged yes and told me I had one month to return the old phone to any store. I used my ID with my married name to pay and do the whole transaction. Last night I completed the process and went back to the store today to drop off the old phone on my lunch break as I am busy mom of two who works full time . The store associates today told me they were unable to process the old phone because the name on my ID did not match my current name on the account. I said I was just here and purchased a whole phone with the same ID yesterday in the same Store . The employee answered :" well the employee who helped you yesterday did not follow protocol. We cant do anything about it .You need to have the account holder change your name on the account before we can accept the old phone." They did not offer an apology for what happened and were just like eh. I am so disappointed as I Have been a customer of T-Mobile for over 10 years and was truly appalled at the terrible customer experience received both times and the level of unprofessionalism. Now after two trips in store and wasted lunch break, I have to call the T-Mobile line to update my name and return back in store third time to return the old phone. I am truly appalled and disappointed. they need to better customer service and to do better .

We turned our old phones in and purchased new phones on a promotion six months ago and paid $800…read more to upgrade our phones. Apparently this store did not file the paperwork, according to Verizon Business, for us get an equipment charge credit and so every month we have to spend time on the phone. It has been exhausting!!

The service was AMAZING by Kenneth at my home in Garden City Park…read more Not only did he come early he was very informative every step of the way. Being that I'm getting the latest devices coming within 3-5 business days he explained to me all the pros on the newer device. Politeness and all smiles. Service like this needs to be recognized by the management department and should be rewarded for he made me feel at ease and was very patient. All work finished in less than an hour. Absolutely an amazing job. Thank you very much Kenneth. Your services are greatly appreciated. Stay safe.

Horrible experience at this Verizon. I did not get the employee's name, but he was very unhelpful…read moreand gave incorrect information that Verizon does not have physical SIM cards to transfer to another phone when Verizon has to ship the phone for repair. He recommended me going to a side location which made no sense. I should've known from his lackluster attitude that he truly did not want to be there, and the customer service provided reflected it. I went to another Verizon location and was serviced appropriately, physical SIM card and all. He sat closest to the door on Saturday, January 3rd. Don't waste your time here. Definitely not a good reflection of this company

I went to pick up a phone i purchased online with Verizon. The staff there was having a hard time…read morefiguring out how to input the information in the system so he had to call a couple of ppl. The phone ended up not working fully. It can not receive calls even the customer service rep over the phone told him it may be a defective phone. He refused to provide his name because he started acting like a chick once he got on the phone with his boss saying I have an active phone so just come back at 8am and they can fix the problem. Meanwhile, I look on line now and they do not open until 10. Karma is real and he will realize it one day. I will post his name on the next review after we go back to that store with their broken phone.​

We are a small company of about 10 ppl and we moved and had Master Telecommunications set-up our…read morephone systems and paging system for 2 of our warehouses. Mr. Vadim was very pleasant to work with. His customer service is amazing. Even the after service. I definitely recommend Master Telecommunications.

From the owner: Telephone systems installation. Telephone system repairs…read more Phone system service. Office telephone systems. Business phone system. AVAYA telephone systems repairs. NEC telephone systems repair. Panasonic telephone system repairs. Samsung telephone systems repairs. Telephone systems sales. Best telephone systems. Phone system for small office.