Can't say enough positive about Eric. He planned our trip to Juneau Alaska from a car pickup at…read morethe house, to airline reservations. excursions, and pickup from the airport in Sacramento right down to the smallest detail. we went whale watching, zip lining, dog sledding, float rafting to the Mendenhall glacier, rode the tram up Mt Robert's.......a truly fabulous & memorable trip without a hitch. Thank you Eric. I Highly recommend Sapphire Journeys to anyone in the market for a travel agent.

Mark did an incredible job working with us to understand what we are looking for given our budget…read more He went above and beyond to make sure he met every need for both of us, and was even willing to walk away from the business when I found a different deal that might've made more sense. He took care of all booking, negotiating, etc, and even checked in during the trip that it met expectations. 10/10 working with Sapphire and Mark to book your ideal travel.

Let me start by saying that I will be a forever customer with John after this trip. We called him…read morewith hopes of getting in a very last minute NYE/birthday trip for a family of 6. He planned my trip from beginning to end and I have to say it was not only last minute for NYE but we had very specific request that he was able to make sure they accommodated. He took care of booking our hotel, flights and ride too and from airport which all turned out great and the one issue we did have he sent and email and was corrected right away which wasn't his fault but the hotels mixup and was fixed first thing in the morning. I couldn't be more Thankful he was able to assist. NYE in Mexico was so amazing that we weren't even off the plane when I text him to start planning next year's trip to the same place in Puerto Vallarta again. THANK YOU AGAIN John we look forward to working with you again and referring you to everyone and anyone we know planning a trip.

Steve & Lisa Fermi, our advisors, not only exceeded our expectations in planning prior to our…read moreholiday, they also greatly exceeded our needs during our month-long Italian adventure! They were professional and very responsive to our needs as we navigated through our trip. Each segment of our trip involved lodging, site seeing activities and transportation which was skillfully arranged and booked in advance. From our cultural and historical time spent in Florence, to time in our Tuscany villa, beautiful and relaxing cruise and romantic stay in Venice; truly an Experience of a Lifetime! Thank you Steve & Lisa !! We will definitely be using them again and referring friends & family your way.

Always a great experience. Mary is top notch. She goes above and beyond your expectations.read more

I took my daughter on a relaxing trip for her 21st birthday and decided to use a travel agent. Mary…read morecame highly recommended and she did not disappoint. She took the time to get to know us and the experience we wanted. She gave excellent suggestions for excursions and restaurants. The sunset dinners on the beach were breathtaking. Even when we had an emergency she calmly and conveniently switched our plans around for us so we would still have the opportunity to enjoy everything. She was a joy to work with. Simply amazing! I will definitely be using her services again.

Pam is incredible! Fast, thorough, goes through everything with you and answers all questions you…read morecould possibly have. She is so thoughtful and detailed and helps clear up any confusion that comes with traveling!

Pam planned the most amazing trip to London and Paris in August 2024…read more She does everything so perfect. She is planning my trip in November 2024 to Europe, again. I don't know what I would do without her, SHE IS THE VERY BEST, Maureen R. Agius

My wife and I decided about a year ago to go on a cruise (1st cruise) for the both of us. Not…read morereally sure how to navigate the Princess website ourselves, we decided to reach out to a travel agent, we came across Julian @ Jules Getaways and we are happy we did. Julian took over from where we left off on the website and made all the arrangements for us. Valentine's Day we set sail from San Francisco on our way to San Diego and Ensenada and then back. The trip went off without a hitch, excursions were booked through Julian as well as upgrading to Princess plus on board the ship. Julian made sure we were well taking care of through the entire booking and was able to answer questions clearly and concisely when we asked. We will use Jules Getaways again!!

We decided to use a travel agent for our Japan trip in late 2025. He is super responsive and…read morehelpful both before and during the trip. There were a few hiccups, however, nothing major. Highly recommended

Wendy Wasserman has worked with me to put together a Mediterranean cruise, tours of Paris and…read moreLondon, and get-away stays in Hawaii and Cancun. Each trip was absolutely enjoyable and stress-free. She works hard to find the best prices for travel and lodging and puts together an itinerary that matches just what I have in mind. Wendy stays current with all that is the latest in travel. Her attention to detail and consistent follow-through (and great sense of humor) make the entire experience a delight. I would also like to say that everyone I've had contact with at Wasserman Travel has been very friendly, helpful and knowledgable. Merle H.

Washerman Travel doesn't appear to be in business anymore…read more We used them in the past and were very pleased with their service.

To start things off, i think Scott can do a fine job planning your trip. biggest issue was…read morecustomer service and his communication and behavior when facing minor adversity. first phone call he says he will make an attempt to hit all the marks we want for our trip. he says this can go back and forth a couple times as we narrow things down to get perfect for the client (me). during this call i had mentioned i have a connection with someone in the hotel industry and Scott's words "if you can find a good deal for a room then id say use them" next day or so later Scott sends an itinerary. overall it was great but we wanted to change 2 of the hotels to stay in. I preemptively booked 2 places because there was limited availability. this costed nothing and can be canceled for free. it was just a safety net. i get back to Scott saying we want to change 2 of the lodging locations and i booked something (thinking im being helpful). its like he immediately took this personal and decided to drop us as a client. we are too "high risk", and no further explanation i repeatedly asked what the issue is and how can i resolve this. offered to cancel the 2 rooms i had booked, WHICH WOULD SOLVE THE ENTIRE ISSUE. and he still refused to work with me. honestly so bizarre, i was kinda looking forward to him planning this trip.... maybe monday mornings are just not a good time to communicate for him i really don't understand why we couldn't just move forward with me cancelling the rooms. Scott acted like a child. 1 star for no communitcation skills and inability to resolve MINOR conflict. on his website and in the notes of the itinerary he sent.... NOWHERE DOES IT SAY I BROKE SOME TYTPE OF CONTRACT WE HAD OR TRAVEL AGENT ETIQUITTE.

I found Scott on Craiglist. To be honest, I was a bit skeptical of the good deals that he was…read moreadvertising. Nevertheless, I proceeded. From the begining to the end, Scott was nothing but helfpul, professional and patient! He helped me booked a Hawaii trip for my family of 11 people. Got us a great deal from Delta (including 3-day free car rental). Two days later, Hawaii airfares went up by almost $100 per ticket! I was sooooo grapeful to have booked our tickets then. Scott was honest and really did try to find us a good deal. I would totally use him again for future Hawaii trips!

Diana is wonderful, we booked a few trips with her and every single one was amazing. Her caring…read moreways will never be forgotten and we look forward to booking the next trip soon. Thank you Diana for making our trip wonderful

Dianna has provided me and my family exceptional service throughout the years, we have been on nine…read moretrips that have been full of memories, relaxation, and happiness. Dianna "Mom Loves Travel Agency" is my go to she is always available to answer my question and provide me with the best deal! She is reliable and always exceed my expectations at fairly cost! All the trips I've been on I was able to experience excursions in the caves of Cancun, snorkeling in Cabo, and beautiful dinners and bikes rides in Hawaii. Booking with Dianna is a lifetime investment that isn't going to disappoint!

I have used Napa Valley Uncorked multiple times. As a local,…read moreI often have people visiting and looking for new, different, and unique experiences, and no matter what their taste or price range Armen and team always deliver an amazing experience . I also use them when I don't want to be driving and I want to have a day of wine tasting. I'm always amazed at the unique and beautiful places they find for us. .

Me and my husband met Armen 5 years ago. NVU team organised…read morevery professionally and extraordinary my Birthday Party in Napa Valley and 3 days unique experiences, starting from exclusive transportation , high end accommodation to private tastings with the winery owners and winemakers, private chefs dinners , food and wine pairings, culinary classes, wine blending. It was so great, so we did celebrate my next Birthday, next year, with my 25 friends joining us from all over, in Sonoma. It became a good tradition for us to be in Wine Country at least ones a year. We are highly recommending NVU to all our friends and partners. For corporate events, family reunions, private VIP experiences! Thank you Armen and NVU! Cheers!

Well, we booked a wine tour while in Napa at the suggestion of our hotel. After checking their…read moreratings here (4.8 stars with 1.1k reviews), we felt comfortable with that. Actually, impressed. If Platypus keeps up the experience we had, that 4.8 will go even higher. Our driver, Gary, was personable and accommodating. He gave us some info along the drive to three boutique wineries, but did not drone on and on as some tour drivers can do. This allowed the 12 of us to chat, get to know each other a bit more and build some rapport. We stopped at three wineries: Rutherford Ranch, Ghost Block and Backstage. Each gave us 4 to 5 tastings. At Ghost Block, we also had a very nice box lunch. By the end of the tour (it was all day), we had all had some wonderful conversations and experienced some great boutique wineries. If you are in Napa, I highly recommend Platypus!

The best small groups wine tasting tour at an attractive pricing. I honestly never really thought…read moreabout the fact that I am drinking and driving. Met great people who made the journey even more fun. By the end of day you are best friends If you have specific wineries you want you can book a private tour with the guide. So many fun facts I learned about the industry.