My car needed towing to the mechanic and they truly took care of me on a difficult Saturday…read moremorning. So grateful Carlos was able to help me out. They were professional and fair price. Thank you so much! Highly recommend them!

The gentleman went way above and beyond the call of duty. he literally had to push my car down two…read morefloors in a parking garage. thank you so much for the hard work

Made a phone call and he arrived on time, fixed my flat. Very easy and I highly recommend.read more

Called Ty at 4am. We got a flat off I 95 while passing through. This man was here in less than 30s…read moreminutes! Fixed us up and had us back on the road in again, less than 30 minutes. Absolutely knows his stuff and was a pleasure to work with. The value was incredible. He's the real MVP! Thank you thank you! ​oh, and did I mention it was pouring down rain. Best mobile 24 hour tire repair in the area. We know bc we called a few other 24 hour tire shops with no answer or frustration. Would recommend to anyone in his area. The price of his service was on point. Impressive all around.

Thank you DMV Express Towing for coming and helping us. Tony the hero of the day was very polite…read moreand helpful to us . Thank you again for towing our broken car at home .

I called Dc Express Towing and they showed up in 20 minutes. DeNeil was friendly and had a lot of…read morefun stories to tell. I would definitely use this tow company again.

Always Towing & Recovery came to change a flat tire for me and it was a real pleasure working with…read morethem. Lloyd arrived 15 or 20 minutes after I called--well in advance of the predicted one-hour wait time. And he was SOOO friendly and helpful--a lovely person. He also got my tyre changed in no time. I'm so thrilled! This was my second excellent experience with Always. Less than a year ago, my car wouldn't start and it turned out to need a new battery. That time, too, Always came promptly and sent a friendly, competent mechanic. Always is simply the best--ALWAYS call them if your car breaks down!

I received a phone call from Always Towing & Recovery this morning, and the person on the phone was…read moreextremely rude. I'm not sure why someone would have such an attitude at 9 AM when they're supposed to be providing customer service. When Jose arrived to pick up my vehicle, he called to say he was outside and then immediately hung up. From the moment he got there, he was rude and unprofessional. He started asking pointless questions about my flat tire and even said the tire didn't look flat to him. I'm not sure why a tow truck driver thinks he's a mechanic, but that wasn't helpful at all. To make matters worse, he asked where the keys were while they were literally in his hand. The entire interaction was frustrating. GEICO set me up with this alleged "company", but the whole experience was mind blowing from start to finish. Based on the rude behavior and poor customer service, I definitely would not recommend using Always Towing and Recovery.

I'm sad to say my experience with Recovery 1 is much worse than most reviewers. I will not use…read morethem again. As the crow flies, Recovery's yard is about a half mile from my home where my car was scheduled to be picked up to take to the shop. My experience with dispatch was pleasant enough. As I was at work at the time and not with the car was to be picked up, I explained to the dispatcher the car was in a parking lot behind the building of the given street address. He said his driver, Curtis, would call to get the details. Curtis called me to let me know he was en route to the vehicle's location. I explained to him the location of the car and offered to text a screenshot from google maps, showing the street names and labeling the location of the parking lot entrance and vehicle's exact location. I sent that screenshot and reiterated exactly where the car was and how to get there. What followed much later, well after I thought the car would have been picked up, were several calls from Curtis saying he couldn't find the car/the car wasn't there/he can't read maps/he doesn't do tow jobs in D.C./he can't find the key/he can't open the armrest where the key is/the car won't start. Ultimately, the car and key were exactly where I said they were and the car started without trouble. I don't understand why Recovery 1, a firm that boasts all over its website about how it serves D.C. specifically, would send a driver who tells customers he doesn't do tow jobs in D.C. Moreover, I don't know why they'd send a driver who can't read a map and also can't relay a cross street location to me over the phone to try to direct them to where the car is located. Again, Recovery's yard is less than a 10 minute walk from where the car was being picked up. It was extra concerning that he needed directions how to push a button to open an armrest compartment and that he had to put the key fob into the ignition to start the vehicle. Finally, with all the problems D.C. has with car thefts and carjackings, the last thing your driver should be telling your customer is they're at the location of the car and it's not there. Aside from not dropping the car off the back of the truck, Recovery 1 failed to meet the most basic expectations for professional service I had.

They were fast, the truck was clean, the driver was very nice and they got me where I needed to…read morebe!!! Perfect, what more can I say!!?

I cannot tell you how happy I am about going to this place. I stopped in at 7pm on a Wednesday and…read morewas out by 7:30. They had my tire in stock. They changed it for a very reasonable price. I didn't get talked down to. I was sure I'd have to take several hours off of work and I didn't. Incredible. Compare this to the last time I got tires when I was in New Jersey where I had to go two days in a row and waste 2+ hours each time on a weekday because they didn't have my size tires in stock. And I paid a lot more for them and didn't have the option to get used tires, either. Compared to that, this has been a breeze.

If you get a nail, screw, or slow leak in your tire, head straight to Mac's. I'm a repeat customer…read moreand they are expert specialists who do tire repair and replacement and do it well. This longtime independent black-owned business is a real asset to DC, and they make everyone feel welcome. Mac's even promptly provide personal online responses to quote requests. No upsell, no gimmicks, just friendly professional service with unheard-of 24/7 hours. Cash or debit card recommended to avoid a reasonable credit card surcharge. Great value, with tires plugged in 15 minutes or so (once your vehicle is "up") for under $30. Keep up the great work!

My car recently broke down in middle of DC and thank god for insurance I was able to get a tow out…read moreof DC into Maryland. I called Nationwide Insurance which then connected me to WTF Towing. After 2 hours I received a call from their dispatch informing me that they have a time for my pick up. This would be a really long wait if I wasn't already in my office when the car decided to break down. Waiting 2 hours in the office is really different than waiting 2 hours outside in the cold. Closer to my pick up time , the driver called and mentioned he's running late due to rush hour. When he finally arrived an hour after the call , the driver hooked up my car pretty fast and we were out of street and on our way to MD within 15 minutes. Here's where I think they can improve their service. The driver had asked to follow us (a friend gave me a ride) to MD since he doesn't know the way. Which is really weird , who doesn't have a GPS nowadays ? Especially someone who makes a living driving from one place to another. The driver was rather reckless on the road , I saw him cutting cars off while we were on the way and also ran over a red lights. I guess if you are driving a giant flatbed tow truck you can do whatever you want ? We finally lost the tow truck driver since he was speeding and passing cars way faster than us ( apparently he decided to stop following us ) . Two days after the towing , the tow truck driver called me at 9PM ( yes , they apparently call people at night ) asking for a reference number to my case which I informed him it was my phone number. He ended calling me back a few times stating that it wasn't right . I got annoyed and stop answering the phone calls since I was trying to have dinner. It's just not professional to call a customer at 9 PM especially for something that can wait till tomorrow.

DO NOT USE unless you like rude tow truck drivers and waiting around hours while they lie to you…read moreand tell you '10 more minutes maybe 20'. The dispatcher even told me there is another meaning for WTF other than We're There First. They lived up to WTF and I ended up calling another company.

Excellent and honest pricing with FAST service. I drive a Porsche Cayenne & I am always dreading…read moreservice/repairs, but I had no issues at all & will be a regular customer.

The best auto repair shop in DC! The service managers are knowledgeable and they are honest. They…read morerun the business with a caring approach by offering alternatives, cost saving advice and warranty on all work.

Dewayne got to my husband and I quickly late at night when we called to get one of our vehicles…read more(that we leased to someone) repossessed. My husband and I thought it was something wrong with it but Dewayne found out that the emergency brake was on that's why it wouldn't go into gear. So he fixed that and we paid him for coming out and we will be using your services again in the future if the need arises. Thank you for great customer service and your time Sir. V/r Mr. Watson & Mrs. Watson

I had to get a tow today and ANT Towing, Inc. / John John Inc. Towing, hooked me UP. Speaking…read morew/Mr. Joel had his driver come to assist me. The time stated was even sooner than expected. Fast service and although for the driver had a little difficulty connecting my vehicle. He got the Job Done. He was very courteous, used his signals and he took Gr8 care of my vehicle and me. I failed to asked about the payment UP front though. However, we were able to work that out as well. Thanks so much. Please, contact this company and I hope you get Tyson. (My driver) U won't be disappointed. "Ya mon" PEACE