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    Miami Auto Broker

    3.0 (30 reviews)

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    Beware of these guys. I bought a Ferrari from 3,000 miles away. Casey and Blake were very helpful prior to and during the sale. Casey the salesman did provide videos of the purchase and transport but never answered or provided solutions to my serious questions concerning the car's 7 owners and lack of service records. Blake, one of the owners with whom I had exchanged multiple phone calls completely ghosted me after the sale. Neither, Blake or Casey would answer or return my phone calls requesting the vehicle's owner's certificate. I've never understood why? I had shown both patience and understanding during the entire process. I was straight up with them making a $92,000.00 purchase and paying another $1,500.00 for transport. I had no choice but to by-pass both men, contacting Al Torres in their finance department. He promptly Fed-Exed the car's owner's certificate. My plan in the next one or two years is to purchase a second Ferrari. When that day comes I will not be buying my second Ferrari from Miami Auto Broker. They have destroyed their opportunity to receive my future business. What other customers say is true. After the sale, they basically don't want to talk to you anymore! I've never had that happen before with anyone who's ever sold me a car. I give them a 2 star rating

    This is the used tire Al sent me, the gooey stuff is a aftermarket repair that scares me.

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    8 years ago

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    11 years ago

    Blake and Bruce Lee are amazing working with them, they're honest and real, the best dealership, I highly recommend it

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    Toyota of Hollywood - Not the car we were talking about. Indicates he is not paying attention to who he is talking to

    Toyota of Hollywood

    (665 reviews)

    I was going to give this a five star review but I feel like some of the customer service ended…read moreafter I purchased the vehicle. I came to this location specifically as the had the model of vehicle I wanted. My sales person was Chris Berry. I found him to be helpful and overall easy to work with. I ended up walking away with the car I wanted, satisfied with the experience, and happy with the deal I got. We also bonded over both being from the Midwest area and he generously included all-weather floor mats since I was to be returning to that area. I ended up accidentally leaving my drivers license at the dealership. I was leaving town the next morning and at the airport I couldn't find my license. I knew it was either at home or I may have left it at the dealership since there were a lot of times I needed my license out. I did not hear anything from them immediately or the next few days and assumed it was at home. The moment I returned four days later I looked around and could not find my license. I ended up calling to check and the dealership said they had my license. When I asked why no one had called me the response was that it wasn't their responsibility to let me know. I understand that the onus is on me to keep track of my license but I felt like there was no interest or care to help out a customer who just spend several tens of thousands of dollars to purchase a vehicle from their location. The person who answered the phone seemed unsympathetic and had very poor customer service. I asked to speak to a manager and was transferred but went to voicemail. I left a voicemail asking for a call back but did not receive any call. I ended up going in person to get my license and to pick up the floor mats the following day. Chris was there and he was able to assist me and was apologetic. I also had discovered that one of the windows had tint peeling and he said he would arrange for it to be replaced at my convenience. I am happy with my experience with Chris and would give him 5 stars. However, I am dissatisfied with the remainder of my sales experience, hence the 3 stars. I've been driving Toyota since I've been able to drive and this is my third Toyota now. While their vehicle quality remains stellar, their customer service has overall deteriorated.

    I found a 2019 Honda CR-V, Stock #26287202, advertised on Toyota of Hollywood's website for $5,501,…read morewith fees bringing it over $7,029 before taxes and government fees. I called before driving almost an hour to confirm the vehicle was available. Andrea Santos confirmed that the car was there and available for $5,501 and told me I would meet with her when I arrived. When I got there, I asked for Andrea, but Jose eventually told me they couldn't find the car. Then suddenly, I was told the car had been sold a while ago. This makes no sense when Andrea had just confirmed it was there. This is actually my second bad experience with Toyota of Hollywood involving the same issue--being told a vehicle is available, driving a long distance, and then finding out it isn't. The dealership also smelled like smoke. Very disappointing experience. The way these vehicles and prices are advertised feels extremely misleading and wastes customers' time.

    Jumbo Luxury Cars - 911 Turbo!!!

    Jumbo Luxury Cars

    (61 reviews)

    So I visited to look at a Ferrari California. First problem is one of the lights wouldn't work and…read moreit clearly needed some deep cleaning. Looking beyond that the dealer said the would give me a good value for my trade, which they did. They said the would expertly clean they car inside and out. The agreed upon price was $98k. I contemplated the deal over lunch nearby. One problem is I found the exact same car listed online on carguru for $10k less than they had on the sticker. Why would they try to sell me a car for $10k than they are advertising it for online? I have attached the carguru link. Obviously I passed. The search continues....

    Caveat emptor: this will be fairly detailed…read more I bought a used 2015 Porsche GT3 from JLC earlier this summer. Aside from the actual *pricing*, it should be noted that the experience left much to be desired. Here's why... I've bought my last three (3) vehicles from out of state. Call it what you will, but everything, especially cars, tend to go for a bit of a premium here. Hence, JLC being located in FL wasn't really a deterrent as I'm used to doing everything over the phone or online and covering the bases with a well-executed PPI, or pre-purchase inspection. If I'm able to distill my experience with JLC down to one area of dissatisfaction, it's this: they aren't true to their word and they over-promised and under-delivered in virtually every aspect of the process. #1: I was told--no promised--that the GT3, a car whose value is inherently sensitive to "high" miles or additional mileage--was going to be flat-bedded en route to it's two (2) pre-purchase inspections, or PPIs, that *I* paid for upfront. I only found out, after being given the service notes from The Collection in Coral Gables along with the corresponding mileage, that it had been driven around am additional ~80 miles from the time I put down my good faith deposit/earnest money to the time the car was pre-purchase inspected. #2: JLC insisted upon me shipping out my trade-in vehicle, a sweet 2016 Alfa Romeo 4C, prior to finalizing the numbers. I wasn't entirely comfortable with this but they informed me that if I had any discomfort with the deal, they would ship me back my trade-in vehicle on their dime, no questions asked. Free and clear to back out of the deal at any point in the process, they said...okkkkk. They also insisted upon me shipping out my Alfa Romeo 4C on open transport. Here's what happened to the vehicle with the shipper/transport they contracted with (please see accompanying photo!). This damage, extensive as it was, essentially precluded me from getting my car back in one piece "no questions asked" should I want out of the deal or want to back out, right. I mean, their shipping company totally wrecked the hood of the car. ONE THING TO NOTE: If you look at Jumbo Luxury Car's listing (which has since been removed but whose archives remain) and the accompanying AutoCheck report for my Alfa Romeo 4C, the very same one that was damaged big-time during shipment, there is absolutely ZERO indication of that damage anywhere either in the write up or AutoCheck or Carfax. That, dear friends, is highly suspect if not downright deceptive. See, I'm not making things up! #3: Timeline for the run-around May 8th - Wire confirmed initiated and received (email sent and received) by Jumbo May 13th - USPS tracking number for title for Alfa Romeo provided as requested for shipment of vehicle May 15th - [REDACTED] emails me saying he now needs to *receive* the title in order for it to be shipped out, a different requirement than previously indicated, thereby further delaying everything. May 20th - Vehicle picked up at JLC in Florida for transport by Gorban Transport to California May 27th (MEMORIAL DAY) - Vehicle arrives at destination with undisclosed damage (four noticable scratches) not previously indicated and for which I did not initial upon receiving the vehicle. They subsequently paid to have two (2) out of the four buffed and paint-corrected but they cheaped out on it and it's still visible. Please see the attached photos of what their transport company did to my trade-in vehicle and for which they said they would "ship it back" on "their dime" no questions asked. Then, look at their online listing for this very same car and the lack of damage report. Although I was especially upset about them *driving* my car around an additional ~80 miles after being assured it would be flat-bedded transported and *never* driven, every other detail and concern was also handled in a haphazard way and they significantly over-promised and under-delivered on the timelines, impacting me receiving the vehicle in a reasonable timeframe.

    Sell My Car EZ - We Pay the Most Cash for Cars (305)907-6700

    Sell My Car EZ

    (25 reviews)

    I sold my 2013 Sonata to SellMyCarEz.com and highly recommend them. Robert was helpful and…read morecourteous. He came to my residence, inspected the car, drove it and made a cash offer. I accepted. Robert paid me, and drove off with the car. It was a pleasure and stress free to do business him.

    I am delighted to write a review for Robert and his company…read more I have to say the transaction happened so fast, I was very nervous - overly cautious - even going so far as to call a local police station to ask them how to handle this etc. I mean I am a single woman - I had to be. He drove all the way from Fort Lauderdale to Port St Lucie to meet me. In all honestly - after meeting with Robert and closing the transaction - I had zero to worry about from the get-go. If I knew at the beginning of the transaction, what I do now - I wouldn't have even blinked an eye. What a nice gentleman - and he gave me a really fair deal. Extremely happy that he reached out to me when I reached out though a form on SellmycarEZ Things to know : -Do not concern yourself with sending a copy of your current title in photo format to him - DMV confirmed, this is perfectly fine. -He will bring a scanner, to scan your car - perfectly normal -Do not worry about drawing up a bill of sale, he will bring all documents preprepared - all you do is sign. -Do not be worried about him coming to your home or meeting him - he is a perfect gentleman. Extremely polite and respectful. -Robert is beyond fair and knows what he is doing - he has been doing this for 18 years -He will bring a driver - so he will take the vehicle that day - remove all your belongings. Lastly, this is the very first time I have met Robert, I do not know him personally. I would 100% vouch for and recommend using Robert to sell your car. Thank you so much Robert and again, I am terribly sorry about being so overly cautious. Thank you for buying my car! If I ever know of someone else or have another to sell - you will be my first call!

    Hollywood Chrysler Jeep - Within 48 hours of being asked to explain the advertised dealer discount, the dealership reduced that same discount by over $3,000

    Hollywood Chrysler Jeep

    (366 reviews)

    Talked my hubby into getting a Jeep a couple of years ago and it's been a mechanical & recall…read morestruggle. The Jeep is so fun to drive but that comes with a whole brigade of issues. Finally got everything repaired and hope it stays good. The "Car Lady" Allison was such a delight to deal with. Bruno was a people person and kept in contact with my hubby with status info about our sick Jeep, "Kong". Great customer service.

    ***THE SERVICE DEPARTMENT HORRIBLE*** If I could give this zero stars I would!! Me and my husband…read morehad our car towed in for the key being stuck in the ignition. I had driven the car that morning took my husband to work and picked him up and we went to autozone. From there they checked our battery and said it was fine and to unplug the fuse to turn the car off, we did and had it towed to the dealership since the key was stuck it and wouldn't turn on or off. The car was due for a recall for the transmitter and airbags. Neyma Cuello was our service provider and she wasn't the nicest, when we dropped off the car all she asked for was our name, I had to ask if she needed our number, on top of that she didn't give us a time frame on when the car would be done and we weren't offered a rental car until two weeks later May 21 when WE had to ask. We called every week and every week nothing, we wouldn't get a call back no matter how many times we called her personal phone and work phone and no one would respond to us nor give us a time frame! My husband called also and one of the times a gentleman answered asking why he's calling and hung up on him! Very unprofessional and rude someone needs to pull the phone records on those phones the way they speak us customers is not ok! On Aug 31 Neyma finally sends my husband a text that the car is ready and that they replaced the battery with a NEW one since the car had been sitting for so many months. We came up to pick up the car (she wasn't there) and the car battery is completely DEAD we could hear the technician jump start the car and some how our GEAR SHIFT is now broken and when we asked every technician and service person acted as if they had no clue like come on, also our TRUNK WONT CLOSE and we noticed a name listed on our Bluetooth "IPHONEDEYOHAN" which means they could of been draining our battery while it was being worked on!!! The gentleman helping us was not nice blaming us to have left a key in the car and that's why the battery drained but when we had the car towed in the one key was stuck in the ignition and we had the spare key at home! My husband went to turn the car off to be sure the key would come out the ignition and the gentleman shouted for him not to turn it off because it would need a jump and didn't want it dead behind the gates, he turned the car off and of course the car wouldn't turn on due to the battery! How unsafe that he was going to let us drive out of there with a dead battery and when my husband asked what happens if it stops while we drive and he couldn't give us an answer. We gave him the key to program to the car once we left, before We tried calling Nayma and of course she had our number blocked so we couldn't reach her on the issue so he called Nayma to see if a new battery was given, She answered and said yes but the gentleman told her the car is dead still. We came back that Friday Sep 4 and she still wasn't there luckily Steve Ruth was there to help us find our keys to the car even though he had an anniversary to get home to he was very nice and polite enough to help us out and reach out to Nayma for us. She didn't respond to him to he told us to come back when she returns to work. We come back Sep 9 to finally pick it up and the battery is still DEAD and the TRUNK STILL WONT CLOSE which is draining the battery! They had to jump start the car! Nayma was there this time and her supervisor Allison and they explained to us that Diego their service director only approved a used battery and not a brand new one and told us we would have to buy a new battery! When my husband asked what happens if the car stops while we are driving if anyone cared and no one said anything they looked and said they couldn't do anything for our SAFETY!! We drove it off the lot and of course while on the FREEWAY the car battery DIES for 15 seconds and cuts back on and when we exited for the house the car STOPS in the MIDDLE OF THE STREET, my husband had to get out of the car and PUSH it off the Main Street while cars are passing by fast since it's off a highway and jump it!! NEVER HAVE I EVER experienced that in my life and to FEAR for my SAFETY after trusting the dealership and them having our car since May 9th they DRAINED our BATTERY and broke our TRUNK door and Gear Shift! DO NOT BRING YOUR CAR TO BE SERVICED HERE! APPARENTLY THEY DO THIS A LOT, MESS UP YOUR CAR AND NO ONE ANSWERS!! Seeking LEGAL ACTION

    Haims Motors - Showroom

    Haims Motors

    (116 reviews)

    I was in the market for an SUV but kept coming back to Haims website to look at a 2012 Mustang…read more I've driven a Mustang for 9 years now and grew up in an auto shop so I knew enough to make an informed used car purchase. We called Haims to check that the Mustang was there and a Jeep. The Jeep was gone but we decided to go see the Mustang because it was a great price. As with ALL dealerships, you have to read the fine print. Always. The price on the website is a cash price - my fault for being so naive to think I was getting a 2012 Mustang for under 11k ;) Paul was our salesperson and he was great at walking me through the entire process. If I had questions, he answered. I was still a little weary when signing the final paperwork, as this was my first purchase, so when Paul said if there was anything wrong with the car to let him know and he would make it right, I felt more comfortable. I waited a few weeks to review, just to make sure I still felt great about purchasing the vehicle but one night, I hopped into my passenger seat and was surprised by a soaking wet seatbelt. I did some quick investigating and discovered the car was leaking around one of the seals, so I called Paul the next day and he told me to bring it back and they would fix it. I brought it in on a Saturday morning and within about 45 minutes, my car was fixed and ready, no extra fees, no bs, they really fixed it! Haims gets 5 stars for keeping their word! Thanks Paul!

    Had a problem with the coolant one month after purchasing the car. They didnt fix it, i go there…read moreand they just add coolant to it instead of fixing it....finally i had to do the repairs myself...stay away

    Miami Auto Broker - car_dealers - Updated September 2026

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