Great people Great service…read more if you are in the market for new or pre-owned vehicle, give them a call

I made an appointment for car service today even though I was shocked that my best advisor Javier…read moreno longer works at the Aventura location anymore I was still well taking care of by his formal colleague Sergio Salas service advisor he told me exactly what I need on my car today and the prices so I won't be surprised and the break down of my mileage And what needed to be done to have my car running smoothly . sergio provide fast pace customer service and spoke clearly as to what need to be done with maintenance I really appreciate this location really nice people and they make you feel welcome from the time you arrive to finish great job this aventura location is phenomenal

We just bought our 2025 Lincoln there and are so happy! Sebastian helped us sort through our…read morechoices, finance and last but not least helped me to link my phone. He was very courteous, friendly and professional : my husband and me liked his support very much. We will be back

On 3/12/2026 I reached out to Ford of Kendall regarding a 2019 Honda Civic LX. We were told this…read morevehicle wouldn't be ready to be seen until Monday or Tuesday of the following week as the car had not been through inspection yet, over the next 4 days we were in constant communication with Ford via phone and txt. On Monday 3/15, we txt to for an update to see if the inspection on the car had been completed, and they replied they would check and get back to us. After several hours we received a call that the car had been sold. Sold?!? I was confused as we had been told (Friday 3/13): "I can assure you it won't be, the vehicle is actually getting some finishing touches and will be ready sometime next week I will make sure Jose follows up Monday & Tuesday, you'll be the 1st person to know. If it happens earlier we will surely contact you Helen, thats my word" (have screenshots of all communications). Apparently, the word of Kendall of Ford means nothing, buyer beware.

I don't know how to rate this. I would rather not write a review when I can not give all positive…read morefeedback. Service I rate higher, sales is my issues. So please take my rating as an average. I have always leased Infiniti's, so having that kind of service is something you get used to. My last Q60 was stollen, I decided to get a wrangler. My decision was because it was a car I always wanted. Not due in to sales pressure. If I have to say how my sales experience was November of 2020. I would give it 1 . The sales person was not helpful. They tried to get me into every model below what I wanted, kept me there forever playing their games, when I tried to leave, and even chased my car acting like they had a better deal to offer me. It was like a bad car salesman skit. At the end what we had a agreed for the down payment, was not what I paid before I walked out the door. I was too exhausted to fight, and just wanted to go home. The sad thing is I would have never had to deal with this at Infiniti. There I would test drive the car, on side streets, the highway, and where I wanted (wait that is any car). I am used to being in and out in less than 30 min with a new car. At Jeep, the sales man was too lazy to put gas in the car and only took me down side streets. To this day.... I hate my Jeep on the highway. I regret that I never test drove it to know that you can't use your blue tooth on 95. Should I continue.... No, I'll just leave it at that. I'm happy with this car for what it is, I got the Jeep I wanted. But, I will never give this dealership business. When you think of car salesman and the reputation they have.... This is the true meaning of them. Service: I can't complain. I have gone in for oil changes. Waited, or taken an Uber to work. Prior cars I was given a loaner. But, it's not a luxury car. This last oil change they did not reset my mileage to 0 for the next oil change. But, I know how to do that myself. My Jeep also is set to have an oil change every 10,000 miles. So, I am not sure why they put a sticker on the window for the next one due in 5,000 miles. I thought the days of stickers in the windows left us in the 90s. They washed it, so it looks great. They have a great area to sit and wait. You can get work done, have coffee, or relax... so no complaints. Service staff is friendly and helpful. I will give them all the s. (Sales hurts the overall rating of this location)

WARNING STAY AWAY! Aventura had two new Jeeps which we were…read moreinterested in with a advertised sales price on them. We called and were insured that they had them and several others in stock to choose from and that they always honour the sale prices. We drove down to Aventura, and after waiting an hour they could not find these two Jeeps, but offered one that had several scraches and a dent in it with 900 miles on it. When we asked to look at the other ones in stock they advised us that they could not sell them as they would not start and the computers were out of them. They lied and said even if they found the Jeeps we were interested in, they would not be able to sell them at that sales price, but could get one from another dealer for 10k more. Sales rep and sales manager were not helpfull and very upset that we would not put an offer in on the scrached and dented one with 900 miles on it. STAY AWAY AND DON'T WAIST YOUR TIME WITH THIS DEALERSHIP.

The most accommodating, genuine and reliable company…read more Michael was extremely helpful with the purchasing process that literally took 20 minutes! I had a very good idea what car i wanted and him and his team made it easy to find the best deal in the city full of random offers and overpriced scenarios. Michael helped me out every step of the way and was very professional, patient and always had a positive attitude. I highly recommend their services and suggest you trust them without hesitation. They know very well what they are doing.

The best car buying experience. These guys work hard, they do all the work, so you don't have to…read morestay and waste all day long negotiation at the dealership. There is no stress, no rush on decision making. Their work, terms and number are transparent, no hidden fees, you pay what they promise, and you got the best deal. From now on I only will be using them to buy my cars. Thank you

David made this the easiest, most stress-free car buying experience I've ever had. I've already…read morerecommended him to my friends and family--that's the highest compliment I can give!

I highly recommend this company. I live in Texas and called and talked to David about purchasing a…read morevehicle in Ft Lauderdale. He talked to me for quite a while and shared a lot of expertise with me. He said he wouldn't charge an exorbitant rate to do an inspection. It was way less than the quote from the other broker I called. The car I desired ended up being wholesaled by the dealer so I didn't end up using his services but wanted to leave a good review because I really appreciate his time and vast knowledge on buying a vehicle.

This review is on the sales team as I have not yet had an experience with their service dept…read more After a very bad experience at another dealer, i drove to Warren Henry without much hope of finding what I was looking for. Islam helped me and was so friendly and kind! He priced out so many options for me, including other brands and a buyout of my lease. He made sure I got the car I wanted and then some! Ismet was also very friendly and helpful. Even after I left with the car, the follow up phone calls from the team (including Liron) were amazing. They all worked very hard to get me what I wanted at a price point I was happy with. THANK YOU for restoring my faith in car salesmen & in Infiniti!!

Buying my first car was a complicated experience but Alon was so helpful because he took me through…read morethe process step by step, answered my questions knowledgeably, was patient with me, and helped me find the perfect car. He helped me get the best price and I would recommend working with him for your next car! Thanks Alon for all your help!

Went to different dealers to find my son a jeep. Finally met Paul at Auto Cafe. What a difference…read morebetween the other dealers. Didn't think an honest car sales man existed. We walked out with a nice jeep and a great price. Would recommend them to anybody. Don't waste your time with anybody else go straight to them.

Couldn't find a good SUV that would satisfy my parents taste until we met the team at Auto Cafe…read more They were patient and understood their exact needs...found a perfect mid sized German SUV that they just love!! Thanks Paul

Professional staff and friendly service. Offered us a complimentary beverage upon our arrival…read more Spotless showroom and clean bathrooms. Sales staff are very knowledgeable and answered questions thoroughly. I would hesitate to do business here again. Thanks for an enjoyable experience.

If you are considering buying from Prestige Imports, especially as an out-of-state buyer, read this…read morecarefully. I was sold a vehicle with the written and signed promise that my registration and plate would be processed and delivered within 30 days. That was part of the dealer fees I paid for. They did not honor that. My paperwork and license plate were delivered on Day 46 -- almost seven weeks later. During this time, my temporary tag expired, and I was unable to legally drive the vehicle I had just purchased. That is not a "minor inconvenience." That is real financial damage and an unnecessary disruption to my life. I notified my salesperson (Emilio) before the expiration and was literally told to "just wait." No urgency. No responsibility. No action. The replacement temporary tag only arrived almost a week after the first one expired -- meaning I went days unable to drive a car I'm making payments on. When I requested reimbursement for the dealer fees associated with processing paperwork that was not completed on time, I was dismissed and spoken to in a condescending, unprofessional tone. Their response was essentially: "We did nothing wrong. Move on." Let me be clear: They signed a written agreement stating registration would be handled within 30 days. They failed to meet that agreement I was left without legal plates for days They accepted zero responsibility They refused reimbursement and acted like I was the problem This dealership looks polished from the outside. But if something goes wrong -- even when the issue is caused by them -- they will not take accountability. They will leave you dealing with the consequences alone, then speak to you as if you should be grateful they sold you the car at all. If you choose to buy here, understand: Once they have your money, you are no longer their priority. I wish someone had posted a review like this before I purchased. I'm posting it so the next person knows what they're stepping into.