Customer service us the worst. I had not been in this store…read morein a long time because of the bad service, but because I needed to go to the store next door I decided to give them an opportunity. I regret it. The service was as bad if not worse. I was there 1st on the line. They looked at me and said nothing, just continued doing whatever they were doing. I waited a while waiting to at least ve acknowledge, but nothing, as if I was invisible So. I left the store.

Putting one star cause there is no option for 0 stars . Staff don't even know how to do they're job…read more. I asked them for a 9 /16 spark plug socket and the person couldn't understand and did not know what a socket was . This is absolutely unacceptable that you hire staff who can't even do their job.

Spoke to Jose who claimed to be the manager, he was quite rude. Online showed a clearance price for…read morean item and he claimed that was not the price and would not honor it despite it showing clearly that was the price. He quickly got rude about it when I asked more and said he would not do it and to leave. I've never had such a bad experience don't go to this store these people have such terrible service. This is why this store has such low ratings

today i had encountered a very disrespectful "royal" young man. he clearly had a disability no…read moredisrespect, i don't think they should be hiring people who are incapable of having basic etiquette. i walked in walking around with my boyfriend and did not happen to see the line on the floor separating the employees from the customers, so i walk past it browsing the store having a conversation, and he stops me telling me that it was common sense to not go behind the line. mind you, no sign saying that only employees can go behind there. worst experience ever.

I suck at all things car. Thankfully I have a friend I can…read moretrust who guided me with these car things. I drive alot..like I just love taking ling drives and exploring. Car has some serious mileage and I need synthetic oil changes to keep up with the keep up. During this crappy epidemic I try not to go inside places so their online option is boss. Ordering is simple. Choose a close location, put in your car info and it automatically shows you which products work best for your car. I chose , purchased, and was in and out with my confirmed order. Also you get email confirmation so just in case something needs to be changed or what not you can do it. Shopping for car stuff has never been easier.

Both guys are on their phones. No customer service skills at all. They wouldn't even acknowledge us…read morewhen we ask a question.

Really? No one has rated this kick ass location on Yelp??…read more I have been coming here for many years buying parts for all of my cars. Today was no different- needing to get lug nuts for my 2010 RX 350. I thought I was going to be smart and buy them directly from Toyota (for my Lexus being as it's the same) and even Toyota wanted almost $7 each (and I needed 20) I called in the morning and Shaira answered, told me she would have all of them ready for me by the time I got in. As soon as I walked in, paid $2 and change a piece , thanked her for her great service and walked out saving $100!!! Thanks as always!

Kiki is a standup guy. He's done several jobs for me over the years. I can send my wife there with…read morethe confidence that she'll be treated with respect and won't be taken advantage of.

While I didn't meet with the actual owner (Kiki) I did meet his son Victor and an employee Chris…read moreand I have to say that these guys helped out me tremendously! My A/C was blowing out hot air so Victor took my car in for a quick diagnosis even though they were extremely busy. He was very kind and knowledgeable. Prices were great compared to other companies I called. I highly recommend them for all your car service needs!

the BEST Customer service from Angie! Anything you need for…read moreyour car Angie will help you get it. If the part is out of stock Angie will order it for you and later call you the minute it arrives. If you need help diagnosing a problem your car might be having she will help you find a n honest mechanic. Thank you Angie for everything you do for me and my family's car needs

Excellent service, great variety of materials, I was helped by yohan to replace my windshield…read morewipers, definitely would recommend and will come back again

This might be the scummiest most slimy mechanic I've ever been to. The lady at the front tries to…read moreup charge you on every single part of your car and then swears she doesn't make commissions which may be true but the mechanics definitely do and when I brought that up to her she stuttered and stayed silent with no response then just said Im sorry. We came in for a starter and then she said my car would be stranded if they didn't change the serpentine belt when my car has 30 thousand miles on it, so they changed it without talking to anyone and added 300 dollars to my bill. I genuinely have never had a good experience at a fire stone don't take your car here if you actually want it honestly fixed. I wish I could give no stars

Had my Lexus IS fixed with them. Great customer service! And fast service, would definitely…read morerecommend to my friends and family!

Great service! I went to the Auto zone across the street to get my battery and check engine light…read moretested, the employees were rude and not helpful. I then went to O'Reillys to try again and received actual help and wonderful service. Damian was attentive to my needs and provided excellent service, he helped me find an actual solution rather than brushing me off like the employees at the auto zone. I will definitely be coming here first next time!

Had what I needed and it was very quick service. Plenty of staff around so no wait at all to get…read moretaken care of. Efficiency is key for me.

The PCM in my 95 Bronco needed repair. I was having a difficult time finding anyone who repairs…read moreand/or replaces them without having to wait upwards of a month. Then I found Solo Electronics. I called their office this past Tuesday and spoke to Mabel who was very helpful. I pre-paid for the repair and sent out my PCM with next day air to ensure it got to them the next morning. That day at 4 PM I got a call from Matthew who told me the part had been repaired and they were shipping it back! Literally 5 pm on Thursday my part was at my door, repair done and all shiny new capacitors installed. I quickly re-installed in my truck and she's back! I cannot thank them enough and the turn around time was amazing. After what and who I had been speaking to previously, I wish I would've found them sooner. I'd recommend them to anyone in need of automotive electric repair.

I installed the PCM from Solo Auto and it worked!…read more But, I had to call about delays twice without a response. The email address was undeliverable. So, they could work on their communication. I'm happy that my car is now running at a good price.