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    Michael A Warner, MD - Sutter Health

    5.0 (1 review)
    Closed Closed
    Updated 3 months ago

    Services - Michael A Warner, MD - Sutter Health

    Eye surgery

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    3 months ago

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    Sacramento Eye Consultants

    Sacramento Eye Consultants

    3.6(84 reviews)
    2.3 mi

    They were a blessing to me. I am eternally grateful to my Doctor Who performed my cataract and…read moreglaucoma surgery. She was the best. I'm doing wonderful today because the surgery and my wonderful doctor.

    What should have been a simple appointment turned into a mess because of the front office…read more The appointment email made it look like my appointment was at 1:15 and said to arrive 15 minutes early, so I arrived at 1:00. I checked in and was told to sit down. After waiting with no updates for nearly an hour, I went up to the desk around 1:50 to ask what was going on. That's when I was told my appointment was "actually" at 1:30 and that the email somehow accounts for the 15 minute buffer. That explanation made zero sense. I was then told I'd be next, but multiple patients for the same doctor were called back ahead of me. At 2:10, a staff member came out and loudly accused me of not completing my paperwork. When I started filling it out, I noticed the back page already had my signature and date. I pointed this out and was told I didn't fill out the section on health issues or surgeries. I don't have any. Somehow this turned into my problem. It felt very much like they were trying to shift blame onto me to cover up how far behind they were, and the attitude was rude and unnecessary. The only reason this isn't a one-star review is the doctor, who was excellent. Unfortunately, the front desk chaos, poor communication, and lack of professionalism completely overshadowed the visit. The front office seriously needs to get it together.

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    Sacramento Eye Consultants - It has been a year in our beautiful new office and we hope to continue to grow and support our community.

    It has been a year in our beautiful new office and we hope to continue to grow and support our community.

    Sacramento Eye Consultants - B&R's

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    Sacramento Eye Consultants - Entrance

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    Retinal Consultants - Inside

    Retinal Consultants

    3.2(37 reviews)
    0.2 mi

    The doctors are great so I am giving a five star review for the doctors. The billing department is…read morehorrible! So if you get stressed out with money think twice. You will get stressed out. They have for the past year or more sent my paper bill to the wrong address. Then I call them and go back-and-forth and try to correct the issue. I pay over the phone or online after going back-and-forth with them. And then they still send me a bill and they say I am late! Even though I am paid up! I am seriously thinking about cutting back on my visits to the office. Not because of the doctors. But because the billing department is so bad. And it makes no sense to me. I always pay what they ask me to pay before I leave the office. Their accounting department is just a mess.

    I was referred to Retinal Consultants by my optometrist. I made the appt and when I was filling out…read morethe forms it asked for consent to dilate my eyes. I have a medical condition which the chemicals used to dilate can trigger. I didn't want to keep the appt if this would be an issue so I called the office and spoke to a tech - Corbin - who asked a doctor - Dr. Equi who said that it wouldn't be an issue with what I was coming in for. I arrived for my appt and was told that the doctor that day refused to see me - Dr Medina. I find that completely incompetent. They all should be on the same page. Based on the level of incompetence I'm actually glad that I didn't get to see that doctor at this practice. They don't seem to know what they are doing. I also lost $60 in Lyft charges to and from my appt. The only positive was the receptionist was professional and apologetic.

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    Retinal Consultants - Waiting room

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    Retinal Consultants - Front entrance

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    Michael A Warner, MD - Sutter Health - opthamalogists - Updated June 2026

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