Came to Michael & Co because I was being quoted $2k to fix my lower splash shield, replace my washer bottle, and right front fender liner at Honda service center. Lynn and the staff I met with in general were friendly, honest, and professional. Lynn was able to get me in really quickly to assess the damage and was able to repair my car in a matter of a couple days. When I told Lynn the estimated cost from Honda, she reassured me that it won't cost that much, honestly instant relief. They quoted me $952.26 and broke down the cost of things and labor. I will definitely be coming here from now on for any repairs. They were also super accommodating with my work schedule and made sure I had my car back before my work shift. Super appreciative to Lynn and team! read more

My family and I have been coming to Michael & Co for over 15 years, and they've truly been our go-to for everything from regular maintenance to major body work. They know my dad well and always ask how he's doing whenever I stop by--there's a real sense of community here that you just don't find everywhere. Over the years, they've handled just about everything for us: full body work, bumper replacements and repainting, new tires, annual maintenance, dry belts, thermostat and coolant systems, alignments, brake jobs, oil changes--you name it. Most recently, they replaced and repainted a rear bumper we originally thought could be buffed out, and the results were flawless. What I appreciate most is their balance of quality, reliability, and fairness. Even when bills add up (as they inevitably do with car repairs), they're very affordable compared to others in the area, and the work is always worth it. The only downside is that they're not open on weekends, which can make scheduling tricky. But Phil, Lyn, and the rest of the team always go above and beyond to accommodate and ensure your car gets the care it needs. If you're looking for a shop that's trustworthy, thorough, and has long-term customer relationships in mind, Michael & Co is the one. read more

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I needed my rear doors repainted and the color matched on my 1963 Dodge Town Wagon Power Wagon that was painted somewhere else three years ago. The new paint turned out so good that I wished I would have come here for the complete paint job back then. My rear doors are now flawless. I'm going back to them now for the mechanical side of the business since they literally do it all there. Thank you to all who work there! PS. I found out about this place because a local car wash put a car too close to me and that car pushed me through the wash while I was in it. They told me they would pay for the damages if I went to Michael & Co. for the repair. That job was also flawless so I kept them in mind for future needs. read more

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No follow through. They are very expensive, and didn't even share a diagnostic report with me even though they charged much more than anyone I know . All they had were some handwritten notes with vague information about the problem and expensive repairs without any breakdown of the work needed. read more

Two cars taken there now for body repair from accident. Always on time or within reasonable range. Will be going there for repairs.

Professional Friendly Fabulous communication 1st time per insurance recommendation Gave me a ride home read more

My jeep was messed up pretty good by another repair shop. Michael's had equipment and staff that know electrical, helped me with a rental car while fixing. The initial problem was partially solved and going back again for more work. They really have the knowledge and understanding of the jeep and working through the progression of the issues that are affecting the electrical problems. I'm going back , need to address the issue with electrical , but am very confident this will be repaired perfectly, the problem is still intermittent. Kay is an amazing manager and it is a good value to take your vehicle here. The cost is reasonable and the workmanship is excellent. It's amazing how they go through eliminating the issues, and are working through the continued intermittent problems. I highly recommend this shop!!! read more

My Toyota tundra got t-boned by a motorcycle I took it to Michael and company cuz I was told they were reputable being a small female that went in and asked for my estimate I've been told that it was going be$150 when I came back to get my estimate I was told that it was $300 and that my vehicle was totaled was going to be $7,000 for the transmission and more because they had to check out the motor they gave me no reasons why and I left I paid them the $300 and I left driving my truck now I need to give some paperwork to the insurance company called at Michael and company and for some reason they cannot find any reference no paperwork nothing I looked on carvana to sell the vehicle so there that Michael and company I called back to Michael and company and was told they could not find any paperwork and the next time I look on carvana they said my truck was worth $3,900 very interesting but it also said that they had serviced my vehicle not read more

I couldn't be more happy with my service! I had a bad experience with another fix-it shop where they stripped my oil pan. I called Michael and Company to see what they could do to help (if anything) as I did not want to purchase a new oil pan (would have been a few thousand dollars). I called and explained the situation, they asked a few questions ( Car make, year etc) and they gave me a ball park quote for $250 to $400 to fix the oil pan without having to replace it. They told me to bring my car in whenever! I brought it in a few days later and they had it fixed within 4 hours and charged me in the middle of the quoted range. What more could you ask for?! I then took my car in again a week later for a light bulb change and had the same amazing customer service experience again. My light bulb change was under $30 including the light bulb at Micheals and the dealership had quoted me $85+ for service alone. I will never be taking my car anywhere BUT Micheals again. read more

Michael & Company - Inside - Auto Repair Near Me - San Jose, California

Great repair service. Body shop is world class. Their workers are second to none. Front office is trust worthy, professional and super friendly. I highly recommend this business,even to single women. They have several wonderful friendly women in the front office. To of the class organization for all car repairs mechanical and body works. Thanks guys. read more

I wanted to update my review I left on 5/30/25. I received an apology from both Felicia and the service advisor, Phil. They refunded the cost of my oil change and offered a sincere apology for my less-than-desirable service. I am very happy with the apology and plan on returning when it's needed. read more

5 stars across the board! I was referred here by someone's whose opinion I trust. My dad's 2011 Ford ranger had a clutch that was going out Ford wanted over 3 grand. I called and spoke with James, who was amazing by the way. Made an appointment to drop it off. They did an inspection on the overall vehicle and let me know that yes the clutch needed to be replaced. He said go ahead and do the work. It gave me a call when it was completed. They also sent me a text message with a link to the inspection and everything they found in regards to the vehicle. All in all vehicles in really good shape. They did not try to upsell me or get me to do work that didn't need to be done. Very rare in the automotive repair business. If you need work on your truck and need someone you can trust this is the place. When I came in to pick up the truck I was pleasantly surprised at the out the door cost. Let's just say it was much cheaper than Ford. Everybody in the office was welcoming and nice. The work done on the vehicle was completed in a timely fashion and the truck drives great. Can't say enough good things about this shop. Thank you so much Michael and co. And thank you James for all of your help. We will be back. read more

Had two vehicles in for body repair. One EV and one hybrid. Got both back in a timely manner. There were a number of camera lenses that needed replacement. Everything is working fine on the EV and the hybrid. No new rattles and cars drive great! Much appreciated! read more

I've been using this shop for awhile now. Both for our company trucks and personal vehicles. They have always delivered a great service for a fair price. Special mention and shout out to Kay, who is a gem to work with - appreciate you sir! read more

The quality of Michael's is unmatched. I didn't know what to expect, I've never had my car fixed after and accident. I tried to find an adjuster last minute after a different place messed up my appointment. I was so fortunate to have found this place. First off the staff is incredible. The ladies in the office are amazing souls who understood my frustration and kept me up to date on the progress of my car. It took 2 months but when I got her back it was worth the wait. My car looks brand new it looks better than when I picked her up from the dealership. I just expected them to fix my car but they returned her fully detailed inside and out. I get to go back to get three new hubcaps and a pinstripe paint line along my car sides. I'm so thankful to the team for putting my car together so beautifully and working with my insurance to get more things covered to make sure she looked presentable. If something like this happens again I know where to go. Also!!! They have shuttle from their spot to the enterprise rental place. prime service. They really empathized with me about my car too. read more

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Felicia In response to your reply on my review first of all you texted me on 11/21/2022. I responded to your text on 11/21/2022 with all of the issues I have with your company and the work you did. On 12/28/2022 I finally posted my review. I had zero contact from anyone from your company and heard nothing back for over a month until I posted this review and your only form of communication was to try and denounce what happened. You are doing nothing but proving my point that you have no integrity period. You had over a month to reach out to me Felicia and you failed to do so. Now let's address your response because you failed to tell the truth. You absolutely did not secure the wires with heat resistant tape the wires were loose and if you did you didn't secure it well because when I had your work fixed there wasn't any there. You allegedly did this at no charge....really...Now you said at that time you let me know there were wires hanging? NO you did NOT!!!! I didn't receive any phone calls or text from you stating this. I dropped it off and the next communication I received from you was a text stating that is was done. Care to share any phone records or texts? No because you can't. Now your 30plus year tech told me the flex plate was warped and I provided a video to you through AAA showing it wasn't so that was one of the several lies by you. Now when the AAA rep asked why you mentioned nothing when the truck was apart he told me your rep Kay just shrugged his shoulders with no answer......but now you seem to have one...how convenient. I took the time to take videos of your work and how it was properly done by another after and according to the AAA rep you were taking light of it "how do we know this is the vehicle etc?" It's my truck Felicia video matches it perfectly so please save your nonsense for others. in regards to the I signed they quote document......that's what you are standing behind? Okay did Kay tell you also don't worry it won't be that much it's just an estimate. You are not getting the timeline straight either and bending it to your advantage. I guess either based on bad information you were given by your employees or just covering up. You mentioned about me having telling you I'd have the engine builder replace the flex plate and that is correct but it was when I was picking up the truck you didn't advise me at any time before that so please stop altering things you are making yourself look worse and again just proving my point. The place I took it to was very adamant you did not shim it. He is a stand up person with tons of integrity so yes I'm going to believe him over you especially with all of the other issues in regards to your company. I took the videos showing your poor work and after when it was done correctly. I know I'm in the right and I hope to save others from making a mistake in going to your company. I am disappointed AAA recommended you and these things work themselves out. You lied and cheated me is the bottom line and to add you took no time to reach out to talk to me about it until I posted this review and again this says a lot about your company and if you don't see that then well..... read more

Ugh I'm so disappointed. I went in last week for an oil change, when asked if I wanted anything else checked I asked to please check my tire pressure since the alert kept coming up on and off and they agreed to check that out. I get there to pick up my car, I leave, and then I get a call from them that they left my hood open. Truly disappointed by the lack of attention to detail, not a huge issue but it is careless. Then the next day, my low tire pressure alert goes off, they didn't check my tire pressure like I had asked and like they said they would. These issues just seem a careless on their end and they shouldn't agree to check something out in regards to my car if they won't do it. Update: I appreciate Chris reaching out after my review, acknowledging the mistakes and willing to make things right. read more

My car "Grace" was a victim of a Wham-Bam Thank-you Ma'am; nobody bothered to leave a note or a number after this parking lot hit and run. Being involved in a hit-and-run has got to be number 1 on my annoyance list. It is hard to believe they didn't even leave a mint on the hood. :) Michaels and Company were listed, at the top of the list for collision repair providers in my Network. Everyone that I spoke with at Michaels was empathic, caring, and helpful. They provided me with the best customer service I have experienced in quite some time; and the absolute best in our Covid world. Lynn is a dream she, worked with both me and my insurance company to ensure things were clear and confirmed! If your car is violated with or without you Michael and Co will heal all your pains and repair the damage! read more

Was recommended by a friend. I took my RV there and they did a terrific job of fixing a problem that the dealer couldn't fix. They even slightly re-engineered the system so I wouldn't have this problem again. I highly recommend them. Their quote was right on and they delivered the vehicle back on time. read more

I found Michael & Company through TireRack.com where I purchased some new wheels and tires. Part of the purchase process was to choose an installer in my area from a list of shops they provided and to whom they would ship my wheels and tires to and who would also install them. I chose Michael & Company and I'm glad I did. They were reliable and did a great job. They also put my old wheels and tires in my trunk for me made sure they covered the upholstery in my car so as not to dirty them. I had to wait a bit because they were pretty backed up, but they kept me updated frequently. The following day I went back to get a new custom exhaust system installed and although they were quite busy and it was a Friday afternoon they squeezed me in and let me know that they would only charge me for 1 hour of labor. I agreed to it. As it turned out they installed my new exhaust in less than an hour and they only charged me the prorated amount. That was really kind of them and they were very fair about it. I truly appreciated that. I highly recommend Michael & Company to anyone who needs work done on their car because of the many services they provide and also because of the quality of their work, their professionalism and honesty. read more

The air conditioner in my Honda was not working properly. It hadn't been for over a year. I took it to my local Honda dealership twice and each time they were dismissive. Someone recommended Michael & Co. I drove 30 miles to have them troubleshoot the problem. Michael & Co went above and beyond. They injected dye into the system to check if there were any leaks. They noticed the filter was clogged and the dealership had overfilled the freon. Once they unclogged the system, my air conditioning was working at optimal levels. I finally have cool air! My dogs are very happy!! read more

I got into a minor car accident that required the replacement of my back bumper. I do have a lease vehicle with Ford and this was one of the companies State Farm recommended to me. They are Ford certified and did an amazing job. I was able to get a quick estimate and then scheduled the repair in the near future (the part had to be ordered). I dropped it off and picked it up the same day. Very professional and even cleaned my car for me. read more

I was very pleased with the service from Michael and Company. Very professional. It is great to their business in our neighborhood! I will definitely call on them again. read more

This place is amazing! I had gotten in a car accident almost a year ago and came here to get my trunk door and rear bumper replaced. I was having an issue with my reverse sensors and my trunk door handle after a few months, so I came back to the collision department to have them look at what I noticed to see what they could do. Yolanda was amazing and ended up fixing both of my issues for free right then and there, which I was not expecting at all and was such a kind gesture. She genuinely made my day and I cannot recommend this place enough. Amazing customer service! Thank you Yolanda :) read more

I have known Michael & Associates for 40+ years. I trust them and would refer them to my family and friends. They are professional, knowledgable and honest. They take great care of their customers and would go out of their way to provide excellent service. I was so impressed with their recent performance that I had to send this shout out. read more

I cannot begin to tell you how impressed I am with Michael & Company; they definitely earned this 5-star review and have gained a lifelong customer in me for their outstanding service. I could write a novel of praises for these guys but I'll just highlight 5 reasons I'm such a satisfied customer: 1. Fast response to my appointment inquiry (~5 hours, on a Sunday!) 2. Respectful communication about all my concerns with my vehicle problem 3. Kind, patient, and diligent cooperation with me (for more context, my check engine light had been on and then day of service it turned off--despite that they kept the car for a whole day and a half to try to get it to "code" again with no luck) 4. Honest, they didn't charge me for diagnosis because they didn't find anything wrong with my car, which I thought was amazing 5. Trustworthy, and BONUS I was offered a ride to work, which saved me a lot of time and money. I really appreciate the time they took to put me at ease! My gratitude to Kay, James, and Mr. Bob for the ride to work. read more

Excellent service getting the dinks, scratches and stone chips painted out on my Ford. Highly recommended.

This place is the worst to just put it out there. Very unfriendly people and seem like they don't want to work there. I called them and they answer with a fat attitude just because you called and now have to make them do their job. Please avoid this place at all cost I've been told by some of my coworkers that they take months just to repair your vehicle and yet they ask the insurance for an insane amount of money so they can pocket after parts and labor. I was only calling for a couple questions until they started acting like kids for one simple question. read more

Great Customer service! Super easy process to get an estimate through State Farm Claims. They partner with State Farm so the process was seamless. Yolanda at the reception desk is great: friendly and efficient. Unfortunately my car had to be totaled but that is not their fault (blame my newly licensed 16 yo). I was easily able to access my car to clear my belongings out and say goodbye once we got the news from State Farm that it was a total loss. Everyone at the front office is very accommodating and friendly. And they have a rad Keurig machine for an early morning drop off or pick up! read more

Best services and support...at a competitive prices...! I am utilizing their services for more than 4 years; and extremely satisfied. The team is very professional and have in-house capabilities for most of the work. read more

I took my car twice here and I love how they returned my car back to me , they gave my car a pretty nice detail before returning it back to ,makes me feel like it's a whole new car , I just want to say Lynn is awesome she's very responsive ,I honestly felt stress free not dealing too much with insurance she pretty much gets the job done . read more

After the worst service they put their company plate on my daughter's vehicle for advertising , never asked clowns if you ask me .

This shop is fantastic. They have excellent customer service and they have excellent mechanics. What else could you ask for? Oh, that's right; and their prices are fair and transparent. Chris helped me out a ton: he scheduled my repair, gave me an incredibly accurate estimate (no bait and switch), and he kept me updated with all the milestones of progress throughout the repair. He genuinely seems happy to work here. Also, their mechanic shop is huge, they perform all sorts of work for any vehicle. Truly, they can do any type of modification or repair. They whole shop is clean and organized which always gives me more comfort. I have been to this shop four times for repairs in the past 5 years. Each time has been excellent. Michael & Co. have my trust. I'd get my mom's car serviced here if i could. read more

OK-about three weeks ago I brought in my TOYO for front brake pads, according to a diagnostic another mechanic did. M $ C put the pads on-($300+) but there was still a problem. After a bringing the car back, the boss said, 'Gee, i wondered if I should check the BACK brakes too", which is what I had told the shuttle driver when we were headed back to the shop the second time. So I left it again, and got hit for another $500+. NO AAA DISCOUNT that I could see-maybe Im wrong about that. I'm still hearing weird noises-almost grinding noises-when I brake. I guess mechanics are like doctors-you really got to look to find the right one. read more

Friendly service. Had four new tires installed here sent via Tire Rack. Unfortunately Michael & Company gouged two of the four rims during the installation process and were pretty ambivalent about it. Wouldn't come here again. read more

Car troubles never fun. But if it happens, I'll definitely come. I went to another repair shop near my office in Mtn View for 10 yrs and the lockdown forcing me to find an alternate shop closer to home. I found Michael & Co thru my Costco membership haha. I took my car here several times now for my regular service, tire rotation and a rooftop drainage issue. AND I AINT moving to another repair shop!!!! This is it- the holy grail of all repair shops! First thing I noticed.... what a great customer service! Ky is my guy. They don't over sell, or trying to nickel and dime you. Honest, good or bad news. This is one of the good things that happened to me in 2020!! read more

I was in a car accident and found out that I didn't have full coverage on my truck. They were so helpful and patient with me to try and get me the best deal they could. The work was perfect as well. Really recommend them, the staff is very nice. read more

I recently wrote the attached review and am very happy to say that we got a call from someone at Michael & Co. This call meant so much as it shows their there are measures in place to monitor their service. Thank you Felisha for the outreach............................We have been customers for over 20 years and recently brought in our car to fix a broken part that raises and lowers the window. We had to bring the car back 3 times to repair stuff they didn't do right the first time. The car was returned with other broken parts (near where they did their work) and they will not claim responsibility for all their mistakes. They did replace a panel (that they punctured when working on the car) but that was after the 3rd trip to their shop. They then agreed to reimburse us if we found the part to fix another issue. After sending the receipt, they have now said they won't cover it. read more

I can't offer anything but praise for Michael & Company. A coworker who had been going to them for car service for 30 years recommended them to me when I moved to California. She praised their work and told me they'd kept her car running for more than 20 years! She was right about the service. The staff is friendly, attentive, and always willing to answer questions. Their online system provides efficient scheduling and service estimates, and they're very affordable. I can't find anything to critique. Put your vehicle in Michael & Company's hands. read more

I was referred here by my insurance to have my car fixed after i was rear ended. Yolanda was extremely helpful. She even spoke to insurance on my behalf since i was having trouble handling my case. They are very quick, responsive, and reliable. I appreciate their help so much and i recommend this place to anyone who needs their car taken care of. They are are also very kind. thank you so much!!! read more