I used to use Banfield because let's be real it's convenient and having a wellness plan to cover…read morethe basics is incredibly costly effective. But it was so not worth it. I needed a real vet clinic that can meet all my dogs needs and this is the place. I don't have to deal with rude staff as the staff here is awesome, helpful, and super kind and caring. My vet is reasonable upfront about everything and super accommodating. I have a young active girl who is still very much a pup, and a brooding old man who is heading towards his sunset and they are treated with such great care here that I regret not coming here sooner.

The staff and doctors at this vet were spectacular! They have a decent sized waiting room and were…read morealso able to accommodate a last minute appointment for my dog who was set to fly in a few days. Even though my dog was a first time patient, check in was fast and smooth. My dog tends to be super shaky and terrified of vets but somehow he wasn't as frightened here! They took my concerns seriously and noted down any future appointment items I'd want to get done in the next thorough exam. They also take care credit which is a plus for those expenses that you need financed!

Front desk staff were professional and polite. We did not have to wait long before going back to…read morethe exam room. The tech who did vitals for our kitten was excellent. Very personable and kind with our kitty. The doctor we saw was professional and kind. She gave us many opportunities to ask questions and provided us with good information. We left with a new customer goodie bag, which was also appreciated. The facility was cozy and waiting area was clean. My only gripe was that the chairs in the exam room were covered in pet hair, so much so we could not sit down. However that will not deter us from coming back. Our experience was wonderful.

Very happy with Family Vet. I had an appointment and when I showed up they told me they were…read moreunderstaffed and I had to wait. I explained that couldn't come back because my dog was medicated. The women at the front desk found a way for me to be seen and sent me home with a personalized note and a compensation for my time. Very professional and I am very grateful. This is how it should be done.

Dr Kinney was great. She understood my trepidation about some vaccines. She explained the core…read morevaccines vs additional vaccines. Her tech was great in handling my rambunctious 10 wk puppy, showing how to discourage nipping. Facility was clean. Glad I found a neighborhood black female vet. Very good first impression!

Not a great veterinary practice if your dog is aging and might have a more frequent need to see a…read moreveterinarian. Four out of the five times I've needed a same or next day appointment for my dog, nothing has been available for weeks--prompting me to take her to an animal hospital instead. After many years of intentionally making the hour drive to this practice, my days of going out of my way to support are absolutely over.

the Front recption staff and the techs are very helpful and friendly. My Brian saw Dr Anderson who…read moreis very thorough and professional. I felt like he checked everything in detail and offered up many possibilities to help my senior dog. When it was time for Brian to pass I am glad Dr Anderson assisted because he was very calming and compassionate. He really cares about your pet.

I had taken my cute dog to Veterinary Housecall in Crofton. This was a regualr check up, I wanted…read moremy dog to be in care of a veterinary near me, connected with my dog and very happy to take on the care of my dog. I wanted both my dog and I to know we have a veterinarywho cares. The front desk staff at Veterinary Housecall were so kind to squeeze me in for my dog's appointment, I had gotten the time mixed up but looking back I believe they should have told me to come back, bc they set aside a solid hour to look at all pets and get to know him, I was not aware of that, being a new dog mom. As it were, the visit was rushed and anxiety built up with my dog being apart from me, alone, with strangers. I felt uncomfortable to let him go into another room for his examination. Come to find out, my dog had matting on his tail, ears and around his groin area. The doctor came in after my dog's examination and said she was going to shave him because of matting, I have him groomed but not close for discomfort. The assistant and I comforted my dog as the vet did the shaving it took about 10 minutes but I felt rushed and my dog had severe shaving burns on his private area, lower tail area and top of his head. It looked as though my dog was a completely different dog and in pain. She didn't give advice for medication of antibiotic or advice on a compress...nothing. I had to Google what the vet should have suggested or advised. He spent most of the night crying and not able to be comfortable bc of the redness in the areas shaved. It was a terrible thing for him with no relief from Vetenary Housecall. Another issue was the billing person who was very rude after I was prepared to spend $80, as was told to me, the first regular visit is to be, when I made the appointment but it escalated when the doctor shaved him, in which I was not aware that she would at that time. The billing person walked in and was extremely unpleasant, this person lashed out, then mentioned to me, that person was not informed by the staff of the visit type and assumed it was for shaving my dogs tail matting and I was there for that purpose of shaving my dog and did not want to pay. That was so terrible in that assumption. I called this morning and the front desk duo were understanding of my dogs pain but not willing to help with medication unless I sent over pictures of the redness in the groin and tail areas. I am so fed up with that whole business. In this experience, I must say, I did not do my due diligence with regards to looking for a more caring owner/pet veterinary facility. I thought of closeness and familiarity within the community rather than the caring attention, communication and quality veterinary care for my dog and for me bc us pet parents deserve all of that. My advice, as a new dog owner, ask neighbors who have pets, ask people at dog parks and just know your pet and being an owner of all pets do deserve the very best care and gentle treatment as our children do.

I gave this place 4 stars, 7 years ago…read more My lower rating is due to waiting nearly an hour past the appointment time, with no updates to give us hope. DD says this is normal everywhere these days but my doctor is seldom late. When she is, she always apologizes. If they had emergencies, it would be understandable ... Glad I'm not the one paying!

Did good by me. The care and compassion was excellent. Good communication with me as well as with…read moreanother vet and an insurance company.

Dr. Seddon and his team have taken such great care of pup. Personalized service with a smile is so…read morevery important when navigating the sometimes scary world of doggy sickness. Thank you for all you do.

Our little 12.5 year old chihuahua, Craigie/Pico (Foster family had named him Pico, but we called…read morehim Craigie after a very close family friend that passed right before we adopted him), took a turn for the worst and Bowie Towne Vet was able to get him in at 11AM the Monday morning I called. They did what they could and took bloodwork that would be in the next day, but later that same day he passed on his own, which obviously was very hard on us. When Dr Seddon called the next day with the bloodwork, he explained it was very indicative that he more than likely had a tumor on his pancreas because of how low his blood sugar was and there was no way to cure that. He also said he was quite positive that he wasn't suffering during this time at all, which meant a lot! The cremation was handled so amazingly and even included a paw print. I am not typically a fan of conventional vets, but Dr Seddon is a top-notch, compassionate, exceptional conventional vet that has always been a go between for my 3 chihuahuas when something urgent comes up and I can't make it out to the holistic vet (Healing Paws). He has worked on Nico and Roxie, my other two dogs several times for issues and been super helpful! His whole staff is top-notch and compassionate! I truly love Bowie Towne Vet and am so appreciative I have such an outstanding vet practice so close to home. I wrote all of this with tears over the loss of our sweet little boy, but also mixed with tears of joy of appreciation for having such an amazing vet location that was so supportive and helpful during this hard time.

I was relieved to find a vet in the area that would see my 2 week old duckling who was unable to…read moremove her one leg. Yes, it was on the expensive side but they were able to take multiple x-rays which they showed to me. No fractures were found and it was discovered her leg was growing turned outward. The doctor prescribed some pain meds and recommended water therapy throughout the day and soft bedding to ensure her leg was able to straighten out. Thankfully all of these suggestions worked, and just a couple weeks later she is up and running around! I'm very grateful to have found a vet in the area that treats ducks/chickens.

I've exclusively boarded my dog here intermittently for several years. However, they charged me…read moretwice as much for the same service of boarding my dog for the weekend, only to have him return smelling like urine. My dog is also on a restricted diet but they disregarded my feeding instructions. I asked for a manager only to be told there isn't one on duty yet. They never contacted me as requested. They lost a loyal customer.

It's really hard to tell when your four-legged, furry friend is in need of some medical attention…read more My cat had been acting a bit off for a few days and it took me a while to catch onto the signs. I wish I would have caught it sooner for me to bypass some unneeded emotional damage. Once I finally did pick up on the signs I immediately looked for a nearby vet. But on a Sunday, there aren't many open. My choices were two emergency vets that were equal distances away. As you can see, I chose this one. On my way here, I was all in my emotions and almost bypassed the building. Luckily for me, I caught it at the last minute and whipped around. When I went in there was no hesitation about being seen. They are a digital establishment. Scan the QR code, fill in your information, and wait to be seen. I sat in the waiting room for what felt like an eternity, but we all feel that way in a time of need. Finally a vet tech came to see me and ask what was going on. I started to talk and only broke down instead. I was escorted in a room and they took my cat for a set of vitals. I was at that point where I thought she was attempting to cross that rainbow bridge. Instead, after the vitals and some talking to the vet, it was decided as to what was going on. I also want to thank them for being upfront with information. I was informed that they already know what it is and a course of treatment or I could spend a lot more money to do tests and come to the same conclusion. After a good cry I came to my senses and went with their suggested treatment. This was an emotionally exhausting day. Made a bit better by a good team at this place. My cat, upon returning home, was very lethargic because of the antibiotic and pain medication given. She was out of sorts for a bit, but back to normal within the timeframe quoted by this team.

We took our sweet boy Duke for an emergency follow-up after visiting a different vet earlier in the…read moreweek. The staff at Dogs and Cats Emergency & Specialty were amazing from the moment we walked in. They were extremely thorough while showing such care and concern for Duke. They explained what was happening, were transparent about the cost, and gave an honest assessment of the prognosis for our baby. Dr. S explained our options and gave us time to process everything. She answered all our questions and reassured us that there was no right or wrong way to go. Ultimately, we made the heartbreaking decision to let Duke go and she supported it, agreeing it was the kindest choice given his age, prognosis, and his current state. When I asked her what she would do for her own fur baby given the circumstances, Dr. S was transparent and told us she would do the same. That gave us a small bit of comfort that we weren't rushing into it prematurely. Dr. S gave us referrals to a few vets who could come to our home to help us with Duke's final care. We chose Lap of Love Veterinary Hospice, who were equally wonderful during such a horrible time. We appreciate all of the staff at Dogs and Cats Emergency & Specialty, from the folks at the front desk to the nurses and doctors. There were small things that I appreciated... when they brought our baby to us, they put down a plush blanket so he could be comfortable and not laying directly on the floor. Also, right before we left, one of the nurses even came in to say goodbye to Duke and tell him he was a sweet boy. She loved on him and that small gesture will always stick with me. I thank everyone for showing such love and support during one of the most difficult times in my family's life. I would absolutely recommend Dogs and Cats Emergency & Specialty to anyone needing care for their fur baby.

After shopping around for a trusted grooming salon for my pup I will say The Sudsy Puppy (Crofton)…read moreis theee place! Very inviting , caring and attentive to my dog Mango Butta. The pricing is crazy high and I was impressed with the service and groom. Their communication is what keeps me coming back also because they are on top of it, with any changes or when my phone is ready for pick up from her grooming appts.

Went in to wash my two dogs. Their self-wash stations are great. They provided towels, shampoo and…read moredryers. The door slides behind you but doesn't latch so be careful if you have a reactive dog. It's a small room but good enough. I liked how you can park, and bee-line it for the washing rooms. I added nail clipping. It was pretty expensive for two oversized dogs. Clean, nice staff. Patient. The shop has lots of doggie novelties to spend your cash on.

Everyone is very personable to both me and my dogs. Very gentle and caring. They follow up re…read moremedication prescriptions in a very timely manner.

excellent service. very gentle with my dog. Did not have to wai. Reasonable prices…read more Very easy to make appointments. Appt was confirmed and reminder sent