Original Post: This was by far the best experience I have ever had purchasing a vehicle. Ben and Dan were outstanding and made this so smooth. They gave me top dollar for my trade in and made us feel comfortable the entire time we were there. Never pressured, never felt like we were being harassed by anyone and came away with smiles on our faces. They went out of their way to make this a great experience and I would highly recommend this dealer. This is my second vehicle from Michael Hohl and I am sold. We will be back !!!! ** Updated 8/21/2017 ***: I wish I could have kept the above posting, but after 9 days the finance department called and found a company to do the loan, but the payment would be about 120.00 higher a month. I told them no, and said I would bring the vehicle back. I took time off work to do this. During the drive to the dealer, I had my insurance switched back and moved my Sirius radio back to the original vehicle I used as the trade in. We were met by the finance person who for the next half hour got the deal back to what we had originally and actually made it better. This would have been an awesome deal, but the way he talked to us, language, and the feeling like we were lied to the entire time made the deal a bust. This could have been done before I took time off work and the way he treated his fellow employees as well as us made it so I will never go back to this dealer. This is a shame because the salesmen were outstanding. Had it not been for this one person, they would have had a sale. read more

Hello I was looking for an economical suv and decided to buy a used CRV,I have been repairing vehicles for over 40 years and pretty much know what to expect from a dealer. I found the one I was looking for and talked to the salesman who put a deal together and we negotiated on a price and the trade in value of my vehicle. I live in Sparks and the vehicle I bought was as-is-with no warranty. After picking up the vehicle and when I was almost home,the transmission began harsh shifting in the lower 2 gears. I called my salesman and explained the situation,I expected to be told that since it was as-is there is no warranty but instead he told me to make an appointment with the service department which I did. They gave me another vehicle to use and replaced the transmission at no cost to me. When I picked it up they told me they would honor the work they did for up to 1 year. As far as I am concerned they went above and beyond to make sure that I was satisfied with the vehicle I bought and furthermore this is the first time I bought a vehicle from Michael Hohl Honda. I just wanted to say that if you are looking for a new or used vehicle visit them before you make a final decision. read more

Tonight I bought my 2nd car from Michael Hohl Honda. You wanna know why? Collin Shelton is a straight shooter, not your typical car salesman. Collin is such an amazing soul! He gets to know you, and understand what it is you're looking for, and works his butt off to make it happen. Did I shop elsewhere for a better deal? Absolutely, because being informed is a consumer's responsibility. But what brought me back to Michael Hohl is Collin's heart! He is passionate about his customers and does everything to earn your loyalty. Collin and team don't waste your time with the back and forth haggling, they're not all about the profit, but most importantly they care about you coming back in the future because of the experience they provide. Would I recommend them? Not if you want to haggle, feel like your being taken advantage of, or overpaying. YES, if you want an experience that makes you feel like family, you got a great deal, and it makes you wanna go back for more. Collin and team have "earned" the respect they deserve. Thank you for putting me in my perfect ride Collin! read more

I purchased my first Honda 3 years ago and had a wonderful experience, so I decided to go back this year and upgrade. I have to share that I now have a new 2019 Beautiful Honda Civic Sport and I love it. I have a couple people I would like to mention, Emily was my sales person who took time and patience while showing me around and listening to my somewhat crazy requests throughout the day. She also sat in the car with me at the end of the sale and walked me through all the great features and settings in the car. Andrea Reyes I cannot say enough about. What a wonderful person. I must tell you, if it was not for her.. I would NOT be driving this new car!!! She bent over backwards to help me in every way possible. Even when things were not looking so good in my favor, she took the reigns and let me know it was all going to work out. Not only did I get a new car, but a new friend! If you are looking to purchase or lease a new beauty..head down to Carson Cities Honda and ask for one of these ladies. You will be happy you did. read more

My experience with purchasing a car with Rebecca Hone was wonderful. She is respectful, mature young lady. (not saying the same for the other sales people there whom I would NEVER purchase a vehicle from) I purchased a vehicle on a Saturday, Saturday night I had buyers remorse the car was to big. Big mistake. I went back to see Rebecca Sunday morning. She had me speak with the financial manager who treated me as if I was stupid and dumb. If I knew him before I purchased the car I would not have bought a car from this dealer. I told Rebecca I didn't even want to speak to him; she took me to look at many vehicles and I found one I am thrilled with. Rebecca Hone will treat you with respect dignity, and understands what you are looking for. I highly recommend purchasing your next vehicle with her. The other sales men were throwing glitter at each other acting like fools. They should all be embarrassed. I wish Michael Hohl could see how they act when he is not there. But a big thank you to Rebecca Hone. read more

Amazing People who really work hard for you...without pressure of purchasing a vehicle from MHH.... (they do not work off of commission) From our saleswoman Rebecca Hone, to her Manager Autumn, to the Finance Dept!!! Everyone was super helpful and determined to make us Happy! Definitely recommend purchasing from them and especially Rebecca! She is very knowledgeable regarding the vehicles. Very Polite, listens to you & is courteous. Rebecca made us feel very comfortable once we arrived (5 hour drive). Showed us restrooms, offered water or coffee & set our 2 kids up w coloring books. After all paperwork signed, she even took the time to go through all the features of our purchase. She kept in contact with us constantly as things progressed through the process (we live 300 miles away). Thank you all for exceptional service! We LOVE our New Pilot!!! read more

I visited Michael Hohl Honda because I saw a car on their lot that I really liked. I talked to a salesman, Eddie, and he was very nice, no pressure. I returned 2 days later and saw Eddie again, he was very knowledgable about the vehicle I was interested in and answered all our questions. We ended up buying that vehicle. Eddie was so helpful and no pressure throughout our whole visit. With the help of Eddie and Darrell, my husband and I left there with our new vehicle and no questions! They took the time to go over everything on the vehicle to make sure we were comfortable with it. This is the 2nd vehicle we have purchased from Michael Hohl, and we will purchase our next one from them also. Thank you Eddie and Darrell for a pleasureable vehicle buying experience. Tom & Cori T. read more

I'm not usually one to use a dealership for service, but driving into Reno late on a Friday afternoon my battery light came on in my Honda Odyssey. I was traveling to Tahoe from out of town, at the start of a five-day vacation with family flying in to meet me. In a panic, I called local mechanics. No help. Finally, I tried Michael Hohl Honda. They told me if I could get in before they closed, they would take a look at it. We made it, and they got it in, diagnosed the problem and agreed to have it ready by noon the next day. Oh, and they helped us find a rental car, got us a great deal on it and offered to let us return it to the dealership the next day. Darrin, in particular, was very helpful, dealing with our stress and being a helpful problem solver. Big thanks to these folks! read more

Monique was very helpful and attentive to our families needs. She helped us pick out exactly what would work for us as far as a vehicle goes and what we would be able to afford. We never felt pressured in to making a purchase and actually ended up purchasing one civic and leasing a second- in less time than it normally takes to buy one car. She even helped us pick out our civic that was not even on site- Picked out exactly what we wanted and had it delivered to the dealership! We couldn't have been happier. Monique even called to check up on us to make sure we were still in LOVE with our new Hondas- which of course we are!!! We recommend all our friends and family go see Monique at Michael Hohl Honda for their vehicle needs. We won't go anywhere else! read more

I did buy a second car with Danny at Michael Hohl in Carson City, Nevada. Despite how well my first purchase went, I created a couple of very uncomfortable days and encounters for this dealership and some of the staff. Danny however, showed a great deal of patience despite issues I brought into the purchase based on some bad experiences I have had with other car purchases. The problems that I was worried about had nothing to do with the purchase in progress but was displayed in my behavior. I would like to give the staff at Michael Hohl Honda in Carson City a THANK YOU! I hope your future customers will read this and have faith that they too will be treated fairly and get a great new car. Thank you, TW read more

Jen is a definite asset to a Michael Hohl Honda. If you're looking for a stress free experience go to Michael Holt Honda and ask to work with Jen Olney. She asked us for exactly what we wanted and worked with the exact information we gave her to provide us with a better outcome then what we had expected. There were no surprises throughout the process. We couldn't be happier. She's transparent and extremely knowledgeable regarding automobile consumer services. She had an educated answer for every question we asked. She was pleasant and polite and we were pleased with not only our purchase but with the whole car buying process. In all honesty, it was the best experience we had ever had at a dealership. read more

I was in the market for a new vehicle and after doing some research I was between getting an RDX or a Passport. I ended up getting the RDX and that was not that right car for my family or my lifestyle. To make a long story short, I went back to Michael Hohl almost 4 months later and they were able to work with me and making sure I was able to get the car I wanted. The staff was great and very accommodating going above and beyond to guarantee my satisfaction. My husband and I have only great things to say about them and gratitude for the help we received there. We are a Honda family for life. We absolutely love our new Passport thanks to that dealership flexibility. read more

Very knowledgeable parts department. My Honda accord was leaking oil from where the oil filter screws on to the engine, I thought it was going to be the oil cooler. When I went down to order the part, the gentleman there Fred told me the oil cooler was $300 dollars. He then told me he didn't think that was what was leaking. He said there was an o ring behind the oil cooler that was notorious for leaking. I took his advice and bought the $3.00 o ring. After I installed it my car did not leak anymore. I will always go back to Michael Hohl Honda because they are very honest. They could have just sold me the $300 part and I would have never known. Thank you! read more

I was pleased with the way my wife and I were treated when we bought her new car, a 2007 Honda CRV. She had made it clear that we would be test driving it then visiting another dealership and the salesman Gordon McEachin did not put up a fuss. That impressed me! Once we knew the Honda was the car for us, he did everything he could to move the process along and, while lengthy, we were treated with respect all along the way. Even when not ever question could be answered, we were told how we might go about getting the information we still needed. I would not hesitate to recommend Michel Hohl Honda to those I know who are looking to buy a car. read more

My finance and I recently visited this dealership to get some pricing information about newer model CR-Vs and we were very impressed with them. They were very friendly, very professional and really knew their stuff. They offered me a great deal, one that I cannot imagine could be bettered anywhere else. I knew exactly what I wanted and there was no pressure to consider other options. A few hours later I walked out with a beautiful new 2015 Honda CR-V at a great price. The experience was a very pleasant surprise, so much so that my fiance plans to purchase her next car from them. read more

Full disclosure, I did not purchase the car at the dealership. I would like to call out the exceptional sales service I received from Donna on the sales team. I asked her a ton of questions and had her and her team run a bunch of financing scenarios for me. She handled it all with a smile and even when things seemed like we just couldn't come to terms, she still pushed her manager to try again. She was honest with me and motivated to make it happen. The best I can give her for her time is a review. If you need a car and can get to Carson City then stop by and chat with Donna! read more

I recommend this dealership to anyone looking to get a car. I contacted Zack Gates a day prior to ask about certain questions I had about getting another car. He answered all my questions & assured me about all my concerns. The next day June 13th 2017 I came in & he showed me around & various options of the vehicles for me. Boom next thing I know I'm in a 2017 Accord. I recommend this dealership for anyone looking to get a vehicle. Ask for Zack if you want assurance on your next purchase. They are very friendly & have good customer service. read more

This review is specifically for Rebecca Hone, the young lady who helped me with my purchase at MH Honda. I was quite fortunate to have Rebecca approach me when I first walked on 12/7/8. I'm 63 years old and have purchased a dozen cars and have always dreaded it. Rebecca was warm, pleasant and quite knowledgeable. She hooked me up with a test drive, answered all my questions and then got me the price I wanted. I bought the car. No hoops, no multiple sales agents, no b.s. Best car buying experience I've ever had...... Thank You, Rebecca TK read more

I recently purchased my 3rd car from Michael Hohl Honda, and the service and support with each has been fantastic. I very much appreciate their friendly and timely feedback. From the time we agreed on a final price, it did not change a dollar. I paid for the car exactly what I was expecting and their trade-in value was more than fair. Special thanks to Brian and Darrell for helping me out as always ( and a shout out to Raul for some last minute updating on the car). Thanks Hohl Team for always being there for me and my family ! read more