Their communication is great, and the work was done on budget and on time. I would recommend using…read morethem and I certainly will again.

Paid out of pocket for body repairs to my vehicle in July of 2024. They gave me an estimate as…read moremultiple repairs and then regenerated it at $400 less as a single repair. They told me it would be 10 to 14 days but they had the vehicle for 1 month and still didn't finish all of the work. Not only that, the cost reverted to the original estimate amount. When I picked my vehicle up, they turned it over with it running. I didn't think much of it until I got to where I was going, turned off the ignition, then found that the battery was dead. Additionally, they didn't assemble all the trim which ended up falling off, broke the switch on the inside of a door, and I found sever divots and unpainted portions of the damaged area. They refunded me the cost of the unrepaired part and offered to fix the door switch but I didn't want to deal with them anymore so I got out of this situation before I got even more frustrated. My mechanic recommended CSI and my experience was so bad, I'm going to a different mechanic now. In my experience, CSI was very expensive, very slow, had bad communication, and performed mediocre quality work.

Classic Collision did a great job repairing our 2013 Toyota Sienna! I could not have been happier,…read moreand the price was fair. Brenda Hatch, the Estimator, was great to work with -- very professional, and friendly as well. A bonus is that, when I picked the vehicle up, it had been nicely detailed inside and out. P.S., Classic Collision was recommended by a friend at my gym who has been an auto-body worker for decades. When he told me he was moving to another part of North Carolina, I asked him which repair shops are the best in the area. Classic Collision was one of the two that he recommended.

Nobody wants to need a body shop, right?! BUT! When you do,…read moreyou want Classic Collision. My first experience with them was when my sister had damaged her almost new car and the quote she got from the dealer was exorbitant. She was so super pleased with the work that Ivey, Brenda, and all the folks in the shop did for her that I recommended them to my neighbor. Then, the same week that my neighbor got a great quote, my husband and I needed work done on our Hyundai Santa Fe. Not only do they do great work at a very competitive price. They are all a pleasure to work with. Honest, upfront, Professional and friendly. Thank you ALL, Classic Collision! We hope we don't need you again anytime soon, but we will definitely tell other folks all about you!!

I went in for an oil change and ended up needing a lot of additional work. They were very thorough…read moreand detailed in letting me know what repairs were necessary. I felt like prices and options were fair and services were professional.

UPDATE: Lonnie's took a look at the car again, and even drove with me to help identify the sound…read more They meticulously went through different components of the front suspension to try to determine what the issue was. It ended up being a stripped bolt on the front left sway bar link that attached to the subframe. I am impressed with their attention to detail on this, and I appreciate that they really wanted to get it resolved. They also didn't charge me for any of the work, which included a brake flush to fix the brake issue I noticed after the first repair. I highly recommend them, and I think it says a lot about a business when they own a mistake and fix it. Thanks guys!

After 82 years on the Earth, driving clunkers, having kids driving clunkers, I have a wealth or…read moreexperience with autobody repair, and Brown Brothers Body Works is, hands down, the very best service I've ever experienced. They located an exotic body part, and took less than a half day installing it. They have too many work-bays to count and they obviously hire top talent. I've never before walked away from a body shop totally confident that my experience could not have been better.

WTF? What kind of body shop puts in a new back window WITHOUT SEALING the edges? Big puddle of…read morewater inside my trunk. These people were so incredibly nasty to deal with that I won't dream of even coming back to address this issue. Not only did they do a horrific repair, they were exceptionally rude...

Relentless Collision in Cary on Piney Plains Road is the only body shop I'll go to from now on. I…read morehad two prior experiences at other shops--one had to repaint my car because they couldn't match the color correctly, and the other actually put a huge scratch in my door while it was in their possession. At Relentless in Cary, Rob kept me informed every step of the way. When I picked up my car, it looked perfect. They did an absolutely amazing job! Highly recommend!

Had a great experience with these guys. From Lychelle at the front office to Teddy my service rep…read moreeveryone was super friendly and approachable. They kept me informed about my vehicle's status every step of the way. Absolutely would recommend Relentless for your vehicle repair needs.

Love how they treat their customers and staff! Great job and quick turnaround on my Subaruread more

I brought my truck (2020 Ram with 38K miles and looked new prior to the fender bender) to Westgate…read moresince I purchased the vehicle from the automotive group. This was an insurance repair. While staff was nice it took a month to get my truck and picked up today. I found a door part that wasn't installed which they fixed onsite and once I got home I realized the door panel wasn't fully installed. Once the protective coating was removed from the chrome bumper, no one cleaned so there was glue & other stuff on the chrome and I spent 20 mins at home with chrome polish to clean., There was overspray on my driver's door window, runs in the clear coat on the hood & door, and specks/lumps of clear coat on the fender and hood, and when someone pulled off the tape to protect rest of truck from overspray it pulled off some pin striping. I have an appointment to return on Monday. I hope the CEO reads this blog and is embarrassed so not only does my truck get fixed properly but someone else doesn't have to endure this type of situation. Yes, I'm pretty ticked!!! ( I tried adding pictures multiple times but not uploading for some reason.)

Dropped in for a broken door handle. Fixed it quickly for an amazing price. Excellent service.read more

I've had to use Elite several times for fender benders and have found their workmanship and…read morecustomer service exceptional. I would highly recommend them to anyone.

Such kind and flexible professionals running this business. While waiting for Enterprise to get…read morethemselves together (sigh), Matthews Body Shop allowed me to adjust dates/times/pick-up/drop-off which eased so much stress! I was informed along the way of the progress and timeline of my repairs. Would absolutely go back to them! Their repairs were flawless, quick, and I couldn't even tell any damage occurred in the first place. Well done and will be recommending to friends and family!

Great family owned business. They fixed my relatively new but damaged vehicle to perfect condition…read morein a matter of days. They were professional to deal with and delivered what was promised. Would certainly recommend and go back to them.