Dr. Dodge is so kind and really informative!! He has such a great spirit and you can tell he loves…read morehis job. It was really cool to see the new gadgets they have in the office to test your vision. I have never used a VR headset in healthcare before! I parked in the neighborhood for free on Huston St and it was a short, scenic walk to the office. Otherwise they have a parking lot and do not validate.

Dr. Dodge himself is an excellent care provider and makes the exam process a breeze. However the…read morestaff that handles glasses and contacts unfortunately take away from the entire experience. First example, they were unable to acquire a certain brand of contacts however I was charged for them and it took me months of calling to get my refund. Each time I called they said "it's coming" and the last call I guess someone who knows how to process refunds did it right then and there. This took maybe 2.5 months. Second example, I had to keep going back to get my glasses fixed since I literally can't see out of them. They would either send it back to the technicians or try to fix them in the office and basically just said "keep wearing them". The back and forth, shipping of the glasses, the delay in the glasses arriving themselves took over a year. So I finally told them these aren't working out a year had passed and I was SOL. Dr. dodge even mentioned to them to let me have a new pair but I was denied. I asked to speak to the office manager and told her that Dr Dodge was okay with it and she never called me back. I've been seeing Dr. Dodge for 15 years and only since they moved to the new office it's been painful dealing with the office staff. I would highly recommend him for care however if you can get your glasses or contacts online just go that route.

Dr Gomes and his staff are amazing..!!! Especially Lucy has…read morebeen patient and amazing helping me with all the selection they have 10/10 TIL next year

Dr. Gomez is extremely knowledgeable, did the most extensive exam , i visit them every two years…read moreor so to upgrade my vision. Highly recommend!!!

Tammy and Christy are always so great! I finally picked up my new Prada glasses and contacts and…read moreeverything turned out perfectly. Dr. Sloan is always so informative and kind, and Tammy and Christy are incredibly helpful and patient. They make the whole process so easy. Always a great experience at Sloan Optometry!

I've been a patient of Dr. Sloan's for a few years now. My family and I have spent several pretty…read morepennies buying multiple pairs of glasses from the practice ($1,754 beyond insurance just for myself since 2024). I've always had good insurance and have made the most of it, but I find myself without insurance for the first time in ages, and let me tell you -- the main front office lady turned a warm conversation into a cold, belittling, and smug interaction so quickly that I am taking my cash business elsewhere and will refrain from recommending them, as I have for years to my extensive network. This is not a knock on the quality of Dr. Sloan's care but a critique of his front office. Here's the play-by-play: I called to inquire about an appointment for myself. I needed to see if they accepted Medi-Cal and, if not, how much the cash price would be. I am prioritizing continuation of care, as I have suffered from retinal detachments in the past and my eyes require added expertise. At first, I was speaking with someone who was very kind and understanding. She quoted a cash price in the ballpark of $125. That was doable for me, so I proceeded to schedule an appointment. Then she ran my Medi-Cal number to see if there were any benefits, because I cannot afford new frames and wanted to replace the lenses in my existing frames. Fine. All of a sudden, the call dropped. So I called back, and the lead front desk woman answered the phone. I asked to be reconnected with her colleague who was helping me, but she said they were all with other customers. I explained that I was the one one of them was on the line with, and she asked what it was regarding. I let her know that they were running my Medi-Cal number. She asked about different Medi-Cal plans, and I let her know that I am on straight Medi-Cal, to which she promptly and snidely replied, "We don't accept straight Medi-Cal." So I said that's fine, I can pay cash. Then she raised the price to $175, and added that it would be another $39 if I add retinal scans, and if I want contact lenses, that's another charge and another appointment all together. I hadn't even asked about contacts. . . Now, I can't prove that she hung her colleague's phone up on me while we were talking, but now I start to suspect it. Look - I expected to pay cash. What immediately turned me off was not even the convenient cash price increase -- it was her attitude: haughty, condescending, brusque, and entitled. (She is also usually very pushy about selling new frames. Not anything I was originally annoyed by, but something my husband hates about going there.) On top of treating me as an unwanted and unwelcome patient, she belittled her colleague as "new" and said that's why I was given incorrect information. Absolutely no decorum or emotional intelligence. She just threw the woman under the bus. The correct move would have been to say that there was a new price sheet, or something to that effect -- NOT to undermine her colleague. I know that we've ALL experienced front desks with subpar customer service, but her immediate dismissiveness toward a good-paying patient who has brought an entire family and other good clients to their practice is beyond the pale. For the record, I have Medi-Cal because I am recovering from cancer. I didn't mention that on the phone, because no citizen owes anyone an explanation for their coverage -- we all pay into Medi-Cal. There are widespread layoffs occurring throughout Los Angeles. They ARE going to experience an increase in cash customers. I will not be made to feel less-than for not having insurance in this moment, and I don't want anyone in need of good care to be treated with such prejudice. I think retraining is needed -- learning to have respect not only for her colleagues but for her fellow citizens. Not to mention compassion. Compassion in healthcare seems appropriate. We will be taking our business and recommendations elsewhere.

I've been a patient of Dr. Stacey Sumner's for years and she's honestly the best. She takes her…read moretime with you, actually listens, and never makes you feel rushed. My contact lens exams have always been dead on -- she just gets it right, every single time. There's a level of trust I have with her that I haven't found with other doctors, and I feel completely comfortable in her care. If you need an optometrist, do yourself a favor and go to Dr. Stacey Sumner at Professional Vision Care Associates.

My husband and I have been getting our glasses here for the past 4 years or so. They have a great…read moreselection. Excellent customer service. Especially Caroline !! She is the best. She has great taste and is very patient ! My husband of course can pick his glasses within 15 minutes.... I on the other hand .. take much much longer. Caroline does not give up until you are completely satisfied. 10/10!

Amazing customer service and fast process staff are well knowledgeable of ever made surgery very…read moresmooth Dr Berg is Amazing he was explaining every step by step surgery procedure I recommend this facility

Only the Best when it comes to your eye sight !!…read moreNo need to look anywhere else Top notch !! Flew in from Florida bc He is the Best !!

Just finished my eye exam at Woodley Optometry in Encino, and it was easily one of the best…read moreexperiences I've had in years. The staff was welcoming and professional from the moment I walked in. The doctors were extremely knowledgeable and took the time to explain everything clearly, which made me feel confident about my eye health and vision care. After the exam, picking out new glasses was quick and easy, with a great selection of frames to choose from. If you're looking for a thorough eye exam, quality eyewear, and a friendly optometry team in the Encino area, I highly recommend Woodley Optometry.

There is much to commend about the woodly optometrist, from its cleanliness to the staff. Dr…read more Amadian's attention to detail and ability to answer all my questions are exceptional. The showcase of eyewear is also remarkable. I am delighted with my decision to choose this office and Dr. Amadian as my and my family's optometrist. One of the few offices I eagerly anticipate visiting.

While the doctor is great at explaining things to patients and the front staff are generally nice,…read moreplease be prepared to wait at least two hours to see the doctor. The appointments are booked through a Call Center and they are ALWAYS overbooking the appointments. My mom had an appointment to see the Ophthalmologist at 10:45am, but we didn't see her until 1pm. There was only one doctor there with so many patients waiting to be seen. It definitely feels like a broken system for both the healthcare provider and the patients. So if you have to come here, just make sure you clear your schedule and bring something to entertain yourself... and just be mentally prepared to wait.

Nightmare office! Your call gets directed to a call center always. One has to wait several days to…read morehear from the receptionist, Jackie who is pretty much in a box (if she does return your call at all.) She is fixated on what the insurance screen shows and will not attempt to call your insurance to expedite any services. After two months of canceled cataract appointments, I've finally decided to start over and go elsewhere. Yes, most appointments are scheduled at specific times and yet one has to wait at least 2 hours to be seen. The stress and frustration of this office is not worth it. Save yourself the trouble. I would give zero stars if possible.

Dr Rad is the most excellent Optometrist l've ever visited! I specifically drive to go see her from…read moreBeverly Hills because her level of care is far superior than other optometrists l've seen. She's friendly, nice, experienced, and explains everything so easily and effortlessly. This is the level of care I wish all doctors provided. The office staff is also very friendly and eager to help. I told my wife about this doctor and even as picky as my wife is, she also is a patient of Dr. Rad as well!

Dr Rad is the most excellent Optometrist I've ever visited! I specifically drive to go see her from…read moreBeverly Hills because her level of care is far superior than other optometrists I've seen. She's friendly, nice, experienced, and explains everything so easily and effortlessly. This is the level of care I wish all doctors provided. The office staff is also very friendly and eager to help. I told my wife about this doctor and even as picky as my wife is, she also is a patient of Dr. Rad as well!

Fantastic service and a wonderful selection. Especially great if you need same day service!!!…read more Pilar is amazing! Not only did she patiently answer all my questions over the phone, she was even kinder in person. Gave me just the right amount of help and honestly turned a stressful situation into something joyful! Kudos to Pilar and her associate. I highly recommend. More helpful info: there is plenty of parking, great lighting set up to see what your frames and lenses would look like indoor and outdoors. Helpful and knowledgeable caring staff. Same day rush if you order before 2!!! They also let you use your old frames if you just need to update. Tons of designer choices with multi frame, color and designer brand name options. Very reasonably priced for the service they provide. Will be going back in the future and sending friends their way. Thank you!!!

I'm 60 years old. I've been to multiple places and I can say by far this is the best place, the…read morestaff is very friendly very knowledgeable and very thorough, the doctor was very professional, and made sure that all my concerns were addressed. This will be my go to place exams and glasses from now on. Thank you very much for your expertise.

I would like to highly recommend Dr. Lee and his co‑worker Dr. Mania. They went above and beyond in…read moretheir patient care and customer relations. Their professionalism, expertise, and confidence made this experience truly exceptional. This was one of the best decisions I have ever made. As someone who is deaf and was becoming almost blind, this surgery was a necessity -- and Dr. Lee handled everything with absolute precision. In the operating room, he knew exactly what to do, and the procedure was completely painless. The operating room and office are extremely clean, organized, and professional. I am deeply grateful to Dr. Lee and his entire team for their outstanding care. Thank you, Dr. Lee.

My wife, myself and my sister in-law all recently had RLE surgery with Dr. Lee and we are all…read morecompletely satisfied with our outcomes. Dr. Lee and his entire staff are all top notch professionals. We visited both his Van Nuys and Pasadena locations and they are both beautiful, clean places. I especially loved the Pasadena location because of its outdoor putting green. It's a great way to take away any stress that you may have before your procedure. I would highly recommend Dr. Lee and his entire staff. 5-Stars!!!! *****