I went to Moultrie dental and had 8 teeth pulled the dentist said she could not give me anything…read morefor pain I had to go to emergency room where they gave two morfine shots for the pain I paid 1000. for a lower plate to be made .When I received it it would not come close to fitting. I told the dentist that it was impossible to wear she told me to wear it that my gums would conture to it I went back on two more occasion to complain about the denture I was told that I had to wear it .I finally went to a different company and they made me a denture that fits I paid a 1000/ dollars for a denture that sit in my desk draw

Whatever you do, do not seek treatment at this office. My experience raised serious concerns…read moreregarding professionalism, communication, and patient care standards. I initially scheduled a consultation and was very clear about my longstanding dental anxiety, which has existed since I was 14 years old. During the consultation, staff reassured me that they could accommodate this concern and informed me they use a medication called Halcion (triazolam) to help reduce anxiety and make patients more comfortable during procedures. Based on those assurances, I agreed to move forward with treatment. I was then told I needed two teeth extracted by an oral surgeon before they could proceed with a deep periodontal cleaning. I completed that process, including paying approximately $400 for anesthesia at the oral surgeon's office in Jacksonville. After the extractions, I was instructed to return to their office to pick up the prescription needed for my upcoming deep cleaning appointment on the 29th. When I arrived, I waited in the office for approximately 40 minutes while staff appeared unsure of what was happening. I had been told it would be a quick visit, so my daughter remained waiting in the car. After an extended delay, I was finally told that the dentist did not feel comfortable prescribing Halcion because of medications I currently take--medications I have been on for approximately 15 years and had already disclosed during the initial consultation. Instead, I was told to contact my primary care physician and ask him to prescribe the medication for their dental procedure. In my opinion, this was inappropriate and should have been addressed before I underwent extractions, paid additional expenses, and rearranged my schedule multiple times. If there were prescribing concerns, those should have been discussed transparently from the beginning so I could have explored other treatment options. As a result, I am now delayed in receiving a medically necessary deep cleaning, while my dental condition continues to worsen. I have since contacted several other dental offices, and multiple providers advised they had never encountered this type of situation. I intend to file formal complaints with the appropriate dental licensing board and regulatory agencies. Patients deserve clear communication, ethical decision-making, and competent treatment planning. Based on my experience, I cannot recommend this office to anyone seeking professional dental care.

Anastasia Dental is truly exceptional! Every single team member is so kind, welcoming, and…read moregenuinely caring. You can tell they're not only intelligent and highly skilled, but also deeply invested in what's best for you as a patient. I just had a cleaning here, and it was hands down the best I've ever experienced - incredibly thorough, yet completely comfortable the entire time. Not once did I feel any discomfort, and my mouth felt fresh and smooth afterward (none of that gritty feeling I've had from other places). The facility is modern, spotless, and just an overall great environment. I left feeling cared for and confident in my dental health. I honestly can't wait to go back!

Crooks. I asked them if they took my Insurance and they said YES. I got my procedure done and then…read morewas informed they are not "in network". They conveniently left that part out of our conversation. THEY ARE NOT IN NETWORK FOR ANY INSURANCE BTW Fast forward 3 weeks. I get notice saying I could have saved $950 by using an "in network" provider. Since when did dentists start acting like real doctors? These people only care about your money. Find somewhere else to get your crown done

the Most up-to-date dental office I've ever been to. The doctor & his associates are all Caring,…read morecompassionate, & professional. I don't mind going to a dentist any more. The work is almost painless compared To the old days. Highly recommend Ponce de Leon Family denistry And their high quality care From cleanings, to cavities, to crowns their Work is exceptional! My husband and I have both been with them for the Past four years since retiring to St. Augustine & feel fortunate we found them! Jean M.

I had been experiencing jaw and tooth pain on a stay to our family retreat in St. Augustine (…read morebummer right?) I waited to see if the pain would subside, but it continued, so I googled dentists and found Dr. Daniel Haeussner on Yelp. Called and talked to Kara, who was so kind a welcoming and they fit me in the same day to see what was going on. Everything from their lovely office, to their friendly staff, to their service was top notch. Kim, my dental assistant, quickly put me at ease and assured we'd address what the issue is as she took X-rays and made me comfortable. Dr. Haeussner came in and let me know everything looked good in the X-ray. He asked if I had been stressed lately (who hasn't!? But my job has been very stressful lately) and thought I may be grinding my teeth. He asked if I had also been experiencing headaches, which last week I had terrible headaches, so much so I got a Covid test just to be sure! He did a bite test, and even when I thought there is no way this pain is coming from grinding, he was sweet and did another one just to ease my concerns. He recommended a warm compress and anti-inflammatory. I could not believe this was causing this sort of pain, so I was so relieved to hear the news! I thought for sure I needed emergency filling or root canal. My dad is a dentist in Michigan and so this was my first experience outside of family. Dr. Haeussner assured me there were no major concerns and I appreciated his honest, sincere compassion with the situation. Funny enough, we laughed how my dad is also named Daniel, and I saw the Dr. Dan of St. Augustine. Anyone who is looking for a dentist, look no further! And this is coming from the daughter of a dentist. Thank you Kara, Kim and Dr. Haeussner for taking care of me while I was away!

I have been going there for quite some time. Both the dentist and the support persons are…read moreexcellent. They provide a very good service and the is reasonable.

Actually, we never kept our appts. They could be excellent dentists for all we know. They're busy,…read moreso we had to wait a relatively long time for an appt. No biggie, really. But probably the deal breaker was that for a routine check up after the dental part of the appt. we would've had to wait SIX MONTHS for a cleaning. We've NEVER run into this kind of arrangement in our collective 140 year experience. One explanation, we thought, was that they couldn't hire or retain enough dental hygienists. And why is that? Are there not enough dental hygienists in St. Augustine, or does the practice not pay them enough or otherwise provide a miserable working experience? Who knows, and really we don't care. We are tired with tolerating drama anywhere for whatever reason, so we're going back to our "old" dentist in Orlando. We got two appts. about 10 days out from contacting them. The appt. includes a cleaning.

Reading the reviews, I struggle to understand what people are talking about when it comes to lack…read moreof care...but after being in the office to witness some people's over-inflated sense of entitlement and their interactions with front staff, I can say that approach often dictates outcomes. I was transferred to St Augustine, and transferred care from my former dentist to St Augustine Family last year. Dr. Caggiano read my entire folder (I'm no stranger to dental work or dental procedures), even making mention of the note in my chart of my rapid metabolism and the only anesthetic that will work to numb me, and had plenty of it on hand for my first procedure. I knew that I had a prior cavity repair fail twice on my back lower left molar, but I didn't have the time to get it fixed properly. A prior dentist had attempted to repair this and couldn't manage the water from the drill, and it choked me multiple times.(Water in the lungs is not fun) First procedure: Failed cavity repair on a deep tooth way in the back that I had less than favorable experiences with. After discussing options w/ Dr. Caggiano- and my never wanting to get a root canal - we opted to crown the tooth. I'll try it one more time- on my second visit. Dr. Caggiano was very communicative during the procedure and 2 assistants worked diligently to keep the water out of my throat during the drilling with 2 large bore suction hoses running together. Their crown impressions were on point, and the temp crown held for the 2 weeks that we had to wait for the new one to be made. Over a year later, no issues with the crown and just had my semi-annual cleaning. No cavities, no gaps in the crown.

The plan is to make a dental bridge. I keep getting messages to make an appointment to come in, and…read moreI do, but when I arrive they print me up a "treatment case" with wildly different patient responsibility charges. My insurer, United Health Care, says most of the things in the treatment case should be covered. United Dental agent called them but could only leave a message. She said if I don't hear from them I should call and tell them to call United Health Care Dental. I hadn't heard from them so I called. No answer. My current plan will expire at the end of June and I'm afraid the work will not be completed. What is going on over there?

This isn't the same staff and doctor I was sent to as a kid. I mean he is, but his whole demeanor…read moreis better, as is his staff, in particular his newest addition Cassady! He fired the rest of his old staff with the exception of I believe one, because she wasn't reportedly rude like previous patient experiences dictated. I like him as a person now AND dentist, plus he's got general dentistry and periodontist work in the same office so it's like getting two for one.

I would highly recommend finding another periodontist. I had extensive crown work performed here…read more The crown work was excellent, but they failed to clean the glue used to affix the crowns off my roots, which caused severe infection. They were preoccupied with the business side and not the care side of their practice. I've switched periodontist and am now very satisffied with my new doctor.

The best dentist and hygienist ever. I have had truly compassionate and terrific service from this…read moredentist and my hygienist. The dentist is always available if I have an emergency and the hygienist is super gentle with my extremely sensitive teeth! Truly a great dental practice.

Best dentist I've ever had! "Bedside manner" doesn't get any better. I recently had a molar pulled…read morewhich lead to some bone spurs, through no fault of his. I've been back a couple times to address the issue. I expected to get charged but he has done subsequent apps without any charge. I know there are dentists out there that would have figured out a way to charge me. But not Dr Nemecek. He's the best!!!

Went to remake dentures that were quite old.they did excellent job and I am satisfied.read more

Okay, disclaimer up front .. I am a not a fan of dentists and avoid them at all costs, however Dr…read more Karishma Sheth and the staff are AH-mazing and not only took care of my needs, they turned me into a dental warrior! Every time I go in, I'm greeted by genuine people who truly care... no joke. Dr. Sheth is excellent - patient, non aggressive, meticulous, and dare I add "fun" as well? How can a dentist appointment be FUN? From the fabulous teeth cleaning, exam, and actual work performed, - it's brilliant. I overheard Dr. Elliot talk to his patient too and he seems just as brilliant. This is the best place to go for any dental issue & I'm one appointment away from completing my treatment plan. I never thought I'd look forward to my dental appointments but this office is truly that awesome. Thank you!!!

My daughter recently got 4 of her wisdom teeth pulled, and the whole experience was great! Everyone…read morewas so kind and they took time with us and made sure my daughter would have good pain management afterwards. We would highly recommend them for any oral surgery needs.

BEWARE, I almost died due to sepsis as a result of the surgeon's incompetence. My older sister had…read moreher wisdom teeth done somewhere else and had antibiotics included in her initial prescription as a precaution. She had normal crowding: my wisdom teeth were impacted and coming in at 90 degrees, as well as suffering from bacteria pockets he showed me on the Xray caused by the impacting, which also caused a cavity in one of my four wisdom teeth. Knowing this, you would think I would have been prescribed antibiotics. On the second day of being in excruciating pain, he prescribed me more Hydros. On the third day, after informing the surgeon I was throwing up, I was told that the risk of infection is rare and I probably have the flu. Although he said I can send pictures, and did try to schedule an appointment, I ended up going to the ER and informed I had a severe infection and put on antibiotics. To make It even worse, when I went to him for my follow up appointment, the surgeon tried to tell me that the infection was from food getting stuck in the holes even when I explained that I had kept up with my oral care and did not eat any solid food before I went to the ER. Do not come here.

I don't normally post reviews but just wanted to give a shout out to Dr. Thousand and his staff for…read moremaking my root canal experience pleasant & pain free. The front office staff was great in scheduling my appointment and letting me know what my out of pocket costs would be so there were no surprises. The assistants were amazing. They anticipated the doctor's every move and the team worked in perfect unison. My root canal took about an hour and I had little to no pain afterwards. Would highly recommend Dr. Thousand's office should you need a root canal.

Dr Thousand and his staff were amazing. I had a lot of anxiety having to have a root canal. They…read morewere professional and the experience was very pleasent. The front desk staff were very friendly and informative on my out of pocket fees. I would highly recommend Dr Thousand if you need a root canal.