Stan came out to our house to inspect the ailing hot water heater. He was punctual, courteous and…read morehonest about the scope and cost of the job. We will definitely circle back for future needs for the furnace later this year! Thanks!

We were very happy with the service Stan provided us. During the install of anew washing machine…read morelast week a drip from the shutoff valve showed itself when the feeder hose was removed. In Line was called, and after noting it wasn't an immediate concern we made an appointment for today. The van arrived a bit early (!!), and this valve was quickly replaced, and another small plumbing job at the kitchen sink was taken care of. Did I mention he slipped on booties on entering the house to keep the floor clean? Nicely done!

We reached out for service in the morning because our thermostat dropped working. They were able…read moreto provide service the same day. It was during a heat wave so to have a same day call was fantastic. Add to that, they were courteous and the communication was ongoing throughout the day. Highly recommended!!!

Came quickly and took care of our issue with a lower quote and final price than other businesses…read morehad offered. Very kind and helpful too!

DO NOT USE THIS COMPANY. Mary 16, 2026 they charged me…read more$436.04 for a diagnostic test. March 26, 2026 they charged me $415.74 to fix my split unit. My split unit still does not work. I asked them to come back and speak with the manufacture (my unit is new and still under warranty). The manufacture insist on speaking to a technician to ensure they are testing correctly. Platinum wanted to charge me another $100.00. I would have given them a minus 5 stars if i could. I will be contacting BBB with this issue.

No showed for my appointment even though they sent a confirmation the day before. Didn't even…read morebother to tell me until I called them.

Union County Plumbing saved us! Our boiler went out in the middle of the night when it was…read moreabsolutely freezing outside. The random 24/7 emergency service I called said we needed a whole new boiler. Thankfully I called Union County Plumbing in the morning and they came quickly. They were knowledgeable and reasonably priced. The boiler only needed a few replacement parts. Highly recommend!

Michael at Union County Plumbing and Heating did exceptional work on installing a new water heater…read moreand boiler. He communicated by text and came on time when scheduled. His prices were the best among the estimates I got and he explained what he was recommended. It is such an improvement over my old boiler. The new boiler is more compact, which gives me more room in a small laundry room. He also installed three new toilets within a day of my request. It is a pleasure to find a plumber who is excellent at as his craft, is reliable and has competitive pricing. I highly recommend Michael at Union County Plumbing and Heating.

A very nice technician came to our house to fix a broken hose faucet, but left a rather unsightly…read moreburn on our siding and melted metal dripping down the siding as well from where the faucet was soldered on (I assume.) My husband forgot to mention we needed the electrical outlet checked that was directly next the faucet on the outside of the house. The tech didn't even attempt to help us with it, even check it with a voltage meter, because it was not on the original job order. This is understandable since he has other jobs to get to, but frustrating after seeing the damage. He was very friendly and quick, which was appreciated, but for over $200, I would have liked him to not leave it looking worse than it did before. We have had really good experiences with them in the past, but this job wasn't their best

Very good service prices reasonable Workers know their…read moreprofession and are reliable. Wish they could do electrical. Hope they continue with their services.

They totally ripped me off for a kitchen faucet ($440!) and I'm not happy with it at all. Tony the…read moreowner said Delta faucets are the best! and I vehemently disagree. These faucets are the worst!! The faucet still drips/runs after I shut it off! WTH. This should never be happening and is something I shouldn't even give a second thought to.

From the owner: Super Plumber is a Full service plumbing company. We service residential and commercial. Drain…read morecleaning more than 90% of drain stoppages and blocks could be cleaned with a standard drain-cleaning machine. The fact that we use standard equipment and experienced teams means we are able to provide you with top-notch services for reasonable prices. Whether it's a simple blockage or a complete replacement, our staff members are trained to solve your issues quickly. If you have a bigger job, we also have a team of master technicians with the knowledge and skills to handle the more serious plumbing problems. Hydro Jetting, in addition to our drain cleaning, we also have the tools to offer commercial, high-pressure hydro-jet drain cleaning. Using high-pressured water, we effectively cut through tree roots and emulsify grease and soaps. Pipe cleaning, or sewer jetting, is the application of streams of high-pressure water within pipes for cleaning or debris removal...

AWESOME COMPANY! he installed my whole house water filter…read morefrom Aquasana.

As the author of the first Yelp! review for Ryan, and a very satisfied recipient of their services…read morefor both a boiler replacement and a new water heater, writing this update is legitimately painful. For their work on both major systems, we couldn't be happier with their service, merchandise or prices. For their servicing of this equipment, including the fulfillment of their contracted obligations under their ComfortPlus agreement, we are mightily disappointed. A lot may have changed since our last major systems work, and it could very well be that Ryan has simply grown too fat from their commercial accounts to care about servicing residential customers. They remain courteous and professional when called, but their interest in service seems to end once the phone is hung up. In late January we were experiencing sporadic stops-and-starts of our boiler. Ryan dispatched a service technician to perform a diagnostic analysis of the problem ($69). He seemed to be far more interested in selling a new circuit board ($647) and ComfortPlus contract than in actually repairing our boiler. Strictly from a layman's perspective, a plastic electrical connector was vibrating to the point of losing its electrical connection, causing the gas ignition to abruptly cut-off. The tech's "diagnostic" appeared to be little more than roughly toggling the connector left and right. In the process, he further loosened the connector, but did confirm my suspicion. We finished the 2017 heating season by manually toggling the connector when needed, and waking up to a cold house on many mornings. Within two days of the tech running my Visa card through his tablet device, a series of unauthorized charges began appearing on our Visa statement; all very local. While I won't accuse Ryan of credit card theft or collusion, the coincidences are just too many to completely ignore. In preparation for the current heating season I called Ryan in late October to have this connector replaced. We had received neither the annual maintenance inspection nor the preferential service response for which we had been paying ComfortPlus monthly premiums for ten months. In fact, Ryan wouldn't commit to anything less than a ridiculous four-hour arrival time window-- a week later. After waiting for their arrival an entire afternoon we received a call in the late afternoon that they were cancelling. Rescheduled for three days later, and with the same four hour window, this time they neither showed up or called. If this is a preferential service response I cringe to think what their everyday response performance might be. Later that afternoon I called a reputable local competitor who arrived the next day. That professional confirmed that the Ryan tech had undoubtedly done more harm than good. We cancelled our ComfortPlus contract this morning, replacing it with their competitor's. It wasn't worth the paper it was printed on.

Quality of work and techs are very polite and work is very good. As far as price expensive but it…read morewashes out in the work and experience. I would highly recommend them

So I called them for a sewer problem, I am not the owner but my brother owns the house and trusts…read moreme. I was told that because I am not the owner I needed to place a credit card on file, I said no, I will pay wjhen the service is provided, they refused to take the call!! Look around there are much better companies out there.