No one is ever excited to call a plumber especially feeling on edge about being taken advantage of, but MVP was highly recommended by my neighbors (I didn't even look at the Yelp reviews beforehand which I'm glad). I contacted them and someone was sent same day to fix a couple of issues (minor leak under my sink & broken ice maker waterline). Jamie and Michael's son (sorry forgot his name) came to my house and addressed both issues. Jamie was upfront about the costs and explaining what he would do. It turned out that my leak was a simple fix (p trap slipped off and he pushed back into place). He also replaced my broken cooper waterline with a stainless flexible one to avoid further issues. Jamie was very professional in doing the work and it was awesome to see the interaction between Jamie and Michael's son who was shadowing. Michael's son was asking great questions showing his eagerness to learn and Jamie was patient and a good teacher. I'll definitely be a returning customer, but hopefully not anytime soon. What I paid was more than what I would've wanted to pay but I'm not sure other plumbers would've been cheaper. I decided to give them a try since MVP was recommended. read more

They charged a very high fee to install a water heater but did a good job. However, they also incorrectly installed a water shutoff device and blamed my internet connection for the problem. They removed the device but resisted refunding the cost, although they eventually did. The reason for the low rating is twofold. They missed several appointments to remove the device causing me to miss appointments. They resisted refunding. Mike was extremely rude. I have never been treated by a service provider like I was by him. He raised his voice numerous times and made insulting comments. read more

Let me start this by saying we have used this company on a number of occasions and they do quality work, but my current ranking is based on the quality of their customer service, including some ethical concerns regarding their transparency in disclosing fees up front on their most recent visit. My wife recently called to make an appointment the other morning to have a plumber address a leaking valve beneath the bathroom sink; she made it for the evening so I could be home from work and they told her they would be there and nothing else. The guy showed up on time, spent 3 minutes assessing the situation and told me it was a cracked angle stop (valve). He said the other one likely needed to be replaced as well since it was difficult to turn. He then went to look for parts in his truck. When he didn't return after 10 minutes, I went to check on him and found him writing up a quote. It was for $553 to replace the 2 angle stops, which he did not have on him - he would need to go find them. I asked him why so much and he said it was because he was now on overtime since he worked a full day. We decided not to have the work performed this time and he said we were still responsible for the dispatch fee of $135.. We paid him despite the fact that they never told us of the fee nor the fact that we would be paying overtime rates for an evening appointment that was booked in the morning. I then went to Home Depot and bought 2 angle stops for $20 and replaced them myself. read more

RIPOFFF and Michael the owner doesn't care or return call reviewing the outrageous charges. $5 rubber garbage disposal splashguard that snaps in place? $100 $300 to pop in the $60 in line water filter. 1-1/2 hrs to write it up for 15 minutes work. Had to make two trips as he didn't bring the small regular parts that I informed were needed when I booked the call. The above two items and $6 "T" bathroom sink part - $400 charge for that. The guy mentioned the move to other warehouse and the disorganisationn and said we the customer have to pay for their time looking for parts. Calls to discuss were not returned, but I caught Michael the owner once. He claimed no time to discuss as he was on a "big job at Paramount Studios" - still waiting for the invoice review and callback over a year later. read more

Michael's Valley Plumbing, Service Pros is wonderful. Michael came out with his rig and crew on short notice in the rain to help clean out our drains at a nearby fire station. His professionalism, and generosity is absolutely TOP NOTCH. I will use his plumbing service from now on. He's honest and his work is GREAT. You won't go wrong going with Michael's Valley Plumbing, Service Pros. read more

Michael's Valley Plumbing Service Pros - Michael and one of his crew members at his truck. - Plumbing Near Me - Burbank, California

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This is another of the many times I've called Michael's Valley Plumbing for a variety of needs. I think that what matters most, especially right now given the COVID situation is the price consciousness. Michael himself along with his crew worked tirelessly for hours on a solution for my washing machine drain running slow that was minimally invasive and cost effective. And even better I got a new outside clean out bundled in with the deal. Trust people like Michael and his team who are licensed and actually know what they're doing. You truly do get great value out of this company. read more

Michael's Valley Plumbing is an excellent Plumbing company, Totto toilets are tough to install but these guys are so good and professional. I am having them come back to install my bathroom vanity, sink and all faucets. read more

Michael's Valley Plumbing Service Pros - Totto toilet - Plumbing Near Me - Burbank, California

This is a lie. The inspector made you come back to redo work. Sorry it took so long to call you out on your lies. You represent a despicable business and you all should be ashamed. Shall I post paperwork to really make you look stupid. I still got it all. read more

We have been using Michael's Valley Plumbing for many years now. In all our interactions with them, they have been great in scheduling, in returning calls, and especially in handling emergencies. This is an example--the day before Thanksgiving, we had work done to our house that caused some wall vibration near our gas meter. When the workmen left we didn't realize that the vibrations had activated the safety shutoff to our meter. That evening when we turned on our cook top--no gas, no hot water, no heater. We reset the meter and the cook top worked, but still no hot water or heat for the house. We called Michael and he suggested some possible fixes, which we tried yet still were not able to get the water heater or house heater working. We called Michael back and he gave us the option of sending someone out that night or early Thanksgiving morning . We chose the following morning (yesterday). Chris, his workman called letting us know when when he would arrive and showed up when he said he would. He work a mask and kept his distance. He quickly bled the gas line of the hot water heater, which got rid of the air gap and reignited the hot water heater. When I mentioned the A/C heater went out, he went into the attic and did the same, which saved us an emergency call to the A/C company. Considering that the repair was done on a holiday, and that we saved money by not having another emergency call from the A/C company I felt that the bill was fair. Honestly with the economy in the condition that it's in, my wife and I are glad to put money into the hands of companies like Michael's that provide these important local services. read more

This plumbing company is A1. The staff is definitely not rooks. Their youtube videos were helpful in deciding if this was a trustworthy company. The toilet at my mom's pad was overflowing so I hit yelp up and found them. Within a couple hours the toilet problem was solved and I am glad I contacted MVP. I recommend MVP to anyone in greater LA area with a plumbing related issue. read more

Michaels valley plumbing gets a one star in my book. First, they change the price on you after their first visit. We had a backup in one of the toilets and they came out and cleared the line for 265. The next time they came out for the same thing, they quoted 385. I told them the price was 265 last time and it took the owner to get on the phone and him and I disagreed about it. From here, it got worse. They said we needed a clean out, and they put it in the wrong place. We still had an issue and another plumber said it was in the wrong place. We asked them to come out and put one in and they refused. They also were very unresponsive. I tried to pay half and they would not accept. Prior to this, we had to pay 600 to snake and hydrojet a drain. The only problem they couldn't clear and wanted more money. I strongly urge anyone to not use them and if you do, hide your wallet. Yikes!! read more

My kitchen sink had been clogged for some several weeks and I tried everything possible to unclog it (plunger, used plumbing snake, Drano....nothing worked). I contacted a few companies to fix my plumbing problem but they were either too busy to do it soon or I just couldn't reach them. I called Michael's Valley Plumbing and Eduardo answered the phone very quickly. I told him my situation and he sent a plumber to my home immediately! Jamie was the plumber who came to work on it. He was very professional and did an outstanding job. My sink is not clogged anymore! I'm really grateful for their service, this sink was really giving me a headache. I will certainly call them again if I have plumbing issues. Give them a try! They will solve your plumbing problems! read more

If you want plumbers that are super expensive and have lots of attitude, than Mike's Plumbing is the company for you! We hired them because they seemed reliable and because they had done an OK job on some smaller plumbing repairs in our 40's Spanish house. Their bid for the master bathroom plumbing was high, but we justified paying the extra money because they had done work for us in the past and we believed they would show up. On day one of the bathroom reno,  Mike sent out a main guy and one assistant to do the rough plumbing.  When they got to my house, they complained about the studs in the floor being too thick. It was after all 1940's house. We figured out a creative way to move the pipes to the new location based on the architecht's drawings, which maybe they hadn't looked at before? Two days later, the same guys water tested the new pipes, and flooded the downstairs bathroom ceiling causing major damage, because the bucket they used for the test was too small and because the helper who was outside at the water main could not hear the guy up in the bathroom yelling at him to turn off the water. The ceiling required replastering, sanding and repainting.  And since it was a 40's house, it also required demo of the lath & plaster, making a huge mess. When the tile work was completed, Michael sent out another guy to set the bathroom fixtures. I took the morning off from work to meet him. Steve, the "finish plumber" was 45 minutes late, twice, due to "too much traffic."  He left without leveling the bathtub, so it wabbled.  He then complained about the location of the tub faucet and the pipes (which his company's rough plumber had installed), plus there was some minor trouble with other fixtures, and the installation of the drain. We ended up hiring another plumbing company to make the adjustments. In the end we we just wanted them out of our lives. After paying more that $6,800. for the rough plumbing. A week later we received a new bill for  $575.00 for the installation of a $100. Moen sink faucet in the powder room.  A faucet which got changed out in less that 20 minutes. When we called Mike about it, he informed us that we were that he charged us only $575 because "it says in the handbook (?) that a journeyman plumber can charge up to $750.00 to change out a faucet."  WTF?? What handbook? The Michael's Valley Plumbing Customer Gouging Guide?  We did receive a small credit of $100. for the powder room ceiling his guys damaged. Even though he had promised to repair the it but never did. And which cost us more than $500. to repair. We will never use Michael's Valley Plumbing again. We were constantly overcharged and in the end it became such a hassle to deal with the belligerent and irresponsible owner, that we just wanted him gone. There's just something fundamentally wrong when an hour of a bad plumbers time cost more than an hours with Cedars Sinai Cardiologist. read more

Steer clear of this RIP OFF company - they wanted close to $1000.00 to snake a bathroom line - another reputable plumbing company charged $300 and also needed to remove the toilet This company is basically trying to take advantage of customers read more

My apartment had no hot water and Michael's crew came out to solve the issue with a quick fix and didn't charge me an arm and a leg which was really nice. Everyone was wearing masks and they were very respectful and honest. I liked watching them work and they showed me what they were doing so I knew next time what to do if the issues persists. read more

We called the guy for a leak in our utility sink. It turned out that the leak was in the faucet. They gave us an estimate over the phone of $475 (with faucet included). In order to save some money, we went to Home Depot and purchase the faucet, ourselves. After installation, the invoice was for a whooping $417...!!! Just to replace the faucet...!! It took the guy less than 90 minutes to do the job, and we ended up paying for his weekly salary...!!! What a rip off...!!! You know, I live in the neighborhood and I like to do business with the locals, but they turn out to be bandits. Next time I am going main stream. Michael's if you complain that business is slow, take a look in the mirror...!!! read more

Michael was referred to me by a family friend. I had a leak in my master bath tub faucet. The plumber who installed it during my recent remodel was unavailable. Mike and his associate responded quickly from Burbank!!. They determined that a faulty cartridge in my water fall faucet was the cause of the leak. Unfortunately, the cartridge was a non standard part from China. Also, there was no shut off valve! Mike installed a shut off in my master closet and stopped the leak. He also searched for a replacement cartridge , found it, and got my tub back working. All this was done in a professional , courteous way at a reasonable cost. I wouldn't hesitate to refer Mike and his company or to use them again myself. Thanks again, Randy K, Cardiff CA. read more

Amazing customer service! The water heater that they installed two years ago malfunctioned five days ago. They responded promptly to my call to assess the situation. After replacing parts, and then finding new problems with those replaced parts Mike, the owner of Michael's, made an executive decision to just simply replace my water heater. He worked with me closely on keeping the cost down of the initial repair. So he graciously honored our original price of $300. This company is a rare find. They have exceptional customer service and stellar ethics. I highly recommend them! read more

If you want a GREAT plumber who is on time, reliable, respectful and friendly, call Michael's Plumbing and ask for Joe. From the moment you call (Joseph will answer) you will be treated like their only customer. The service I received was incredible and I couldn't be happier. They installed two toilets, faucets and in a very timely manner. Highly recommended!!!! read more

Just moved into a new house. Needed literally all the plumbing redone. Price definitely matched competitors, but the quality? Professionalism? Speed? All amazing. 5 stars. Thanks to the manager Eddie, he helped with all my questions. read more

Michaels Valley Plumbing does indeed stand for MVP. Best service and customer care I've had from a plumbing company in a long time. Took my estimates from another company, torn it up and gave me a much better pricing AND great service on top. Michael and his crew always put my business first - accomodating our schedule so their work doesnt interfere with our business. Will recommend to many people. Thanks! read more

I had a leaking faucet in my kitchen. I was recommended by a friend to try out Michael's Valley Plumbing and decided to give them a shot. I spoke with Eddie (who was very helpful and precise) to schedule an appointment. The technician was Steve who was very knowledgeable. He was upfront with me what the problem was and how much the cost would be to repair it. The price was fair and the service was great no complaints! Definitely worth doing business with again! read more

On the day my parents were coming in from out of town to see my new home for the first time, we turned on our shower and there was no water, due to a broken diverter. My husband stayed home from the airport pickup, while Jamie from Michael's Valley Plumbing came, temporarily restored our water, and told us we had a stripped diverted. I came home and took over from here, with the work being finished, and Jamie just needing to run my credit card. He spent almost a hour "not being able to get someone from the office to answer the phone" while he commented on the extravagance of my house, bathroom, & closet, and told me "you don't see showers like this except up in the Hollywood Hills. To replace all the fixtures on a regular shower costs $1500 but yours is going to be much more because it's so fancy." Jamie, I'm not a 20-something who was able to purchase a home because I am stupid. When you left, without a permanent solution (he called the next day and wanted to take our shower apart and take pieces away while he tried to find the part) I went on the manufacturers website, found they only make one model of a 6 jetted shower. I found the part, which was sold individually, and bought it for $100 at Home Depot and my handyman will be installing it. I feel like we let a thief into our home and paid him $225 an hour so he could avoid going to his next job and attempt to con us out of more money. We will be doing a lot of work in our new home over the next few years but we won't be doing it with the lazy thieves employed by Michael's Plumbing. (And yes, he did try to offer us an under the table deal where he could fix our shower for wholesale prices "after hours") read more

If I could give zero stars I would. The customer service is horrible! HORRIBLE. They were so rude and treated us as if we were friends. There is supposed to be a thick line between the customer and the business and they did not understand. A young man ( disgustingly skinny ) yelled and raised his voice. So unprofessional. There are many other plumbing services, avoid this one if you can. read more

If I could give this place zero stars I would. Horrible customer service, HORRIBLE. They are so rude to their customers and raise there voice as if we have known each other. Avoid this business if you can, there is many more services in the valley that are good and care for their customers. read more

They did a good job with unclogging a sink and didn't leave until they got the job done. Thought they did a good job prep-wise and cleaning up a job that could have been messier. read more

I have used Michael's Valley Plumbing over the years and needed them to relocate existing water lines and install additional hose bibs at my home in Newport Beach. Within 24 hours of calling they were at my home and provided me an estimate. Even better, they were able to start that day and solve my problem. I was very happy with the end result and will continue to call them first for any plumbing need. read more

Based on high recommendations from Angie's List, we summoned Steve from Michael's Valley Plumbing to fix the drain clog in our shower. It was a 10 minute fix that cost us $150 since unbeknownst to us, the cost is based per hour not by the complication of the procedure. While we believe that the cost is too high for a simple fix, we were more displeased by the so-called $25 equipment charge added to the bill. I couldn't really comment much about their technical skills. But if you're looking for a reasonably priced plumber, I would look elsewhere. read more

Unfortunately, we're another long term customer that will never be using Michael's Valley Plumbing again. When they were on Angie's List (note: they are NO LONGER on Angie's List, apparently issues with low reviews/fraudulent reviews) and maybe a smaller company, service was amazing, prices were a bit high but worth it. Now, it seems they don't guarantee work, charge exorbitant fees, recommend highly expensive work that's 2-3x more expensive than comparable competitors and couldn't care less. During our last call, they sent out a sub-contractor, which in and of itself is not a big deal, but still, that was a first - maybe they should hire more people. He was nice enough, but charged almost $500 to snake our sewer line. He was here for a little over an hour. When less than a week later we had the exact same clog come back, we called them back and was told "sorry, no guarantees" as that's what they wrote on the receipt. It's obviously up to the company whether or not they guarantee work, however, when you've charged basically $500/hr and your work was completed less than a week ago, you may want to think about how your lack of any care affects your repeat customer base. My parents also have used them for many years and now will no longer as well because of our experience. Not to mention anyone they have recommended may also now never use them again. So there's possibly exponential customer loss because they don't stand behind their work - or even care to find a solution. Needless to say, there are plenty of plumbing companies who are eager for new business, will do the same work for a more reasonable price and actually care. Waste of money, time and effort. Spend your hard earned money with companies who WANT to have satisfied repeat customers! read more

Do not use this company. I hired this company to do some work for us and they totally did it wrong. I have a permit and the work they did was not up to code. At first they seemed so nice but things turned ugly real fast. They would not return my call and I have 6 people in my house with out water. They also used incorrect tubes to run gas. We had a gas leak and had to call the gas co. We had to have another plumbing co and fix it They wrote on the invoice all the things that were done wrong and not up to code. When i reached them on Monday I spoke to the owner Mike Jr and he was so rude and short with me and told me he would not refund me my money and hung up. Stay AWAY. you will just have to call someone else to fix their incompetent job. The gas co. had to be called and gas shut off. Save your self the headache and Use someone else this is the worst plumbing company ever!!! read more

Very bad experience. They charged me for a new hot water tank....$4500. What a fool I was. Then I had no hot water. Michael JR. is so rude. They had to keep coming back. I kept telling them to please just turn the temp up, this was about 10 days of cold water. Last time they were here, there was a note that if I called again there would be a charge. Even with a warranty from them! Bye bye.............never again. My mom stopped using them too. So Michael if you feel the need to bully, go ahead. read more

Wow this place is awesome! They gave me a rate came the next day fixed the issue in my kitchen. They found a couple other things that were messed up but the Plumbers fixed everything and stayed at the rate he told me! I have had many plumbers in my life time and Michael's company helped me so much! I Recommend this company to anyone needing PLUMBING SERVICES! read more

They're truly the MVP's! When it comes to services! Had an unexpected broken pipe in the man cave! And had guests coming over and I had a broken sink in my bathroom! No where to wash your hands after eating some BBQ! Called them up quick!!! And they responded really efficiently and Edwardo was really helpful and answered all my questions and got a guy out to my place pretty quick even though I didn't make an appointments. Defiantly got the party back on and I couldn't rely on anyone better! Go ahead and give em a try! They'll treat you like family read more

Michael's Valley Plumbing does not stand by their work. I had been a loyal customer since 2008. Michael's charged me $500 to repair a water filter that they had installed 6 months earlier for $800. Which is now leaking again after their repair. Time for a reliable, consistent plumber. read more

I have used the folks at Michaels Valley Plumbing multiple times both for issues at our house and an apartment building we manage. From small sewage line clogs, refrigerator water lines, sink replacements, built-in shower/tub installation... MVP is extremely professional and backs every element of their work. For off-site work they take/share before and after pictures for my reference and records. I'm a believer in the phrase "you get what you pay for" and MVP delivers every time. read more

I had to have emergency plumbing done this weekend! Not only were they prompt but the service was very good! Yamil, the service pro was informative, knowledgable, and quite frankly went above and beyond to help make sure the service he did was correct and lasted a long time! I would highly recommend them to anybody read more

Used them numerous times. They are always professional, nice, punctual and we never have issues with the work they perform. They even tell us when it would be cheaper to do things ourselves like ordering our own parts. All good! read more

I will never use this company again. Their fees are outrageous and predatory. Their service and quality of work is poor.

Wow, I had the completely opposite experience as JY. Needed emergency plumbing on a Sunday evening, so I called these guys because I was really happy the last time they had come. The guy who answered the phone was very friendly and promised me someone would be out within an hour. Forty-five minutes later Efrem showed up and he quickly got the job done, with absolutely no mess. They quoted me a flat rate, which would have been high for a Monday morning, but seemed very fair for a Sunday night. Efrem even changed my toilet seat for me... and all I had asked him to do was loosen the really tight screws for me. I've called these guys twice and they are definitely two-for-two! read more

STAY AWAY! This is sub-par - lower level plumbers - dressed up and charging premium prices. We used them based on Angie's list and paid a premium price for them (thinking that you get what you pay for) Not here. You get less. We have had other plumbers since identify shoddy work and 30%-300% markups. DO NOT PATRONIZE. read more