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    Michelangelo

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

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    Services - Michelangelo

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

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    2 years ago

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    Reliant Plumbing

    Reliant Plumbing

    3.2
    (11 reviews)

    Reliant replaced our pipes in Feb 2025, and by April 28th at 3am feces, raw sewage was overflowing…read morefrom our shower drain with two small children in the house. Despite paying for their "preferred member" plan and 24/7 emergency service, we were left waiting all night with toxic fumes in our home and never received a single call or text back. Another company arrived in 15 minutes, documented multiple code violations in Reliant's work, and confirmed the installation was done incorrectly from the start. They advised us to go back to Reliant since the work should have been covered under warranty. Over the next few months, Reliant scheduled multiple appointments - and every single time we were left sitting at home for hours with no calls, no updates, and no one ever showing up. My husband and I took off work multiple times, moved nap schedules around for our kids, rearranged our entire day - only to find out about cancellations after we called them ourselves. Most recently, we were told Dallas "isn't a priority market," which explains the constant no-shows and excuses. Reliant's lack of communication, accountability, and professionalism has been staggering. We've spent thousands, lost countless hours, and months later still don't have a fully functioning bathroom. Their "24/7 emergency service" and "preferred member" plan are nothing but empty advertising. Learn from our mistakes: read the recent reviews and take them seriously. DO NOT trust Reliant with your home. And to Reliant - please save the copy-paste Google reply. What you need to do is have your manager pick up the phone and finally call us back.

    The whole organization is totally unprofessional The quote process for same day service was very…read morehigh but needed the sink replaced before going out of town. They didn't try to repair the same day as was implied. The service was not to include garbage disposal but was started until told to stop by me. It took most of Saturday and Sunday morning to get it installed!! I contacted customer reps repeatedly to discuss poor service, workmanship. I was told I would receive $200+ refund on $1800+ service. 4 months later, NOTHING!! They never intended to refund, they just kept putting me off hoping I would give up. I would never, ever use them again!!!

    ClearWater Plumbers

    ClearWater Plumbers

    4.3
    (95 reviews)

    Came out and more than fixed the clog. Used a camera to ensure all clean. Great job.read more

    We are Clearwater Plumbers customers for life; they're an absolutely incredible company that exudes…read moretop notch customer service. We've been using them for several years now, but our latest experience sealed the deal. Recently we had them come out for a sewer pipe inspection from another plumbing company which provided us with a yearly scope of our line. They discovered a slab leak underneath our home due to a shifted sewer line. The estimate to fix the line was very high. We decided to get a second opinion, so we called Clearwater. Jason and Andrew were able to come out immediately to check the line. They ran a camera through the line and did see the disconnection but further under our slab, quite a bit further than the other company noted in their estimate. Jason gave us a quote that was much more affordable. Jason told me the excavation crew could be there the next day. The excavation company Clearwater uses was wonderful. I've never seen 3 more hardworking individuals. It was amazing they were able to dig a 10' tunnel under our slab in less than 3 hours. A day later, Jason and Andrew from Clearwater arrived to take care of the repairs, schedule the final inspection and testing and get the excavation company to backfill the tunnel. Clearwater seamlessly took care of a major repair with finesse and professionalism. If you need a plumber, Clearwater is the one to call. Update, a few days later, we discovered a link in the plumbing under our kitchen sink. Due to me being an amputee and my wife with a broken right wrist, we were not able to make the repairs ourselves. I called early in the morning and Jason and Andrew were out to take care of the leak a few hours later, awesome service.

    Michelangelo - plumbing - Updated August 2026

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