Once again Pablo has come to the rescue! We had a pipe break in the wall and spill water all over…read morethe dining room. We quickly turned the water off to the house and sopped up the water. This happened late at night. He was out promptly the next day and capped the pipe so we could get the water on until he can come back to do a proper repair. No charge. We so appreciate his prompt response and making our life livable!

I had a toilet flush replaced and about 10inches of tubing to the shut off valve. These parts cost…read moreabout 30dollars at Home depot. They were here about 45 minutes total. They had the gall to charge me about $437.00 with tax. I was appalled. When I called to complain I was blown off The receptionist said I received a pre - estimate which I didn't. The only estimate I got was for a replacement for a toilet verbally. I unfortunately am disabled but in the past I have changed these parts myself. It is not hard. This didn't fair well on my senior Income. I have already made my complaints to others. Charlene Simons

My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

UPDATE Mar 2026: They did it again. Called yesterday and got the plumber to replace flush valve on…read moretoilet the next day. Yea!!! Background: Legacy Plumbing and Ace Home Services (specifically Ace Hardware Home Services) is that Legacy Plumbing is now an Ace Hardware company. Legacy Plumbing continues to operate under its own name, maintaining its 20+ year history and high service ratings in the Frisco and North Dallas areas.

Just used them for the first time to fix a small gas leak in our kitchen. Excellent work! Jerremy…read moreshowed up within an hour of us calling. He was extremely nice, professional, and knowledgeable. I ended up having him flush our tankless water heater and do a general plumbing inspection of our entire house while he was here. Will absolutely be using again.

I had my AC fixed 4/28/2026. Texas and his partner did good job. They are polite, friendly,…read moreskillful and efficient! My AC is working, so far so good... The reason I gave only 4* is that I had never received my invoice until I requested twice and then got my questions unanswered by the company. Caroline

I've used this company many times before and have been happy . I had a toilet that the top black…read morepiece was spewing small amounts of water and you could hear it. The part was maybe 20 bucks. The plumber replace the line too ( not necessary) and was there 30 minutes and my bill was 400. The toilet now flushes very loudly. I understand we all need to make money but I feel as though I was taken advantage of. This should have been a less than 200 job. Another plumber same company came out to check his work because it flushes so loud now it's actually worse than the initial problem. For 400 I should be happy and I'm not. I will not use them again. Very disappointed. I do want to say that Eugene is my favorite plumber, but he is not the one that did the work. I was definitely overcharged for the work that was done.

Used them to replace tank water heater with tankless. Other plumbers wanted to overcharge for…read moreunnecessary services. They did a great job, helped me register for $400 of rebates. Would definitely use them again (already did) for other plumbing needs.

Quality work and value for money. Great Job, would recommend. Jerry , Andy and Tim went out of…read moretheir way to get things done with City.

The plumbers arrived on time and I appreciated that I was notified in advance to meet them while I…read morewas still at work. They did a great job servicing my water heater as it needed a flush after four years. Note that I was unaware of this maintenance was even needed! My bad! Thankfully it's behind me now. I also had them look at my sink disposal and two toilets. They provided good advice about the condition of a water valve on one toilet and after discussing price options, I decided to get the toilet pumps updated. Overall, they took just over an hour for all the repairs and then explained everything they completed by taking me on a "tour" of the repairs until I was satisfied. The service was exceptional even though I had questions about pricing in which the owner Jerry was able to discuss so that we were all happy in the end. Thanks Jerry for reaching out to me! The service is exceptional.

I wanted to update my review from 5 years ago. I have continued to use Dean's Plumbing, and no…read morequestion will always use Dean's Plumbing moving forward. I have had them replumb both of my 1960's bathrooms when we were remodeling, replaced the main sewer line in my backyard, installed new laundry vent and assisted with a couple clogs. This started with a water heater replacement, and I could not be happier with the amazing service I have received. I have owned a home for 38 years, dealt with multiple plumbers, electric repairs, etc. and no one comes close to the expertise and service I've had with Ronnie, Jason, Dillon, Chloe and the rest of the Dean's Plumbing team. I have no affiliation with Dean's Plumbing, just a satisfied customer.

We had a great experience. Luckily, they were able to come out the same day of our issue. Jonathan…read morewas fantastic. He was very informative and helpful. We will definitely do business with them in the future.

Stay far away from this company!!!…read more Leak Whisperers charged my family $3,200 to repair a single slab leak, and the job was completely mishandled. They cut numerous holes in our walls and still failed to restore proper plumbing. Instead, they bypassed and canceled two manifolds, which resulted in no hot water to our kitchen and laundry room (documented). When they returned to "fix" the problem, they made things worse by creating dead‑end lines, causing hot‑water circulation issues throughout the house and leaving multiple areas with only lukewarm water. They then attempted to charge us an additional $800 for this. After multiple follow‑ups and excuses (all documented), the company ultimately stopped responding altogether. We were forced to hire a licensed plumber to correct their work by running new lines to our kitchen and laundry room. We know we were ripped off, and I'm sharing this so others don't make the same mistake. Do not consider using this company.

Folks, it's true, Jason truly is a Leak Whisperer…read more He came out the other day because I noticed my meter was running and there were no signs of water leaks at any plumbing fixtures inside. I feared a slab leak, which I've had before. Jason showed up and within 10 minutes had pinpointed where the leak was. It was on the line between my sink and tub in the master bathroom. We talked about a reroute or digging, but since I planned on renovating this bathroom in a few months anyway, he helped me out and capped off the lines which ran underground and eliminated the leak! Truly amazing how good this guy is, and quick too! Also worth noting that he is great at communicating with you and even came on a Sunday evening to cap off those lines! Pricing was excellent as well. Thank you, so much!

Have used O'Bryan for a few years. Easy to work with and their technicians are very competent.read more

Excellent service ! We really appreciate their thoroughness and them keeping everything in tip top…read moreshape

Same Day Water Heater was Home Depot's authorized service provider in McKinney for the natural gas…read morewater heater we needed. Same Day was the 2nd bid. In fact, the other bid was about $600 cheaper, but wasn't planning to pull a permit until I asked about it being included in his bid. Same Day sent Seth, who was fantastic, answering all my questions in a knowledgeable and professional manner. All the pricing was above board. Without my asking, Seth stated part of the price included pulling a permit. Seth also indicated optional verse required parts, like a second shut off valve. He knew his product and installed it in less than 2 hours. I highly recommend Seth if you're looking to replace your water heater.

Yet another home repair this year. I tell ya, when it rains it pours! I am grateful that my water…read moreheater lasted me these past 12 years though. I reached out to Home Depot for a quote and was connected with Same Day Water Heaters. I was surprised that I was given a quote over the phone but was then told the tech that comes out will give me the final price. Makes sense. I read all the reviews while I waited and was prepared. Thanks fellow Yelpers! To be fair, everything that I was read was also explained to me by the customer service rep. I was assured that I can decline the service after the visit without being charged a fee for them to come out. Forest came out the same day to take a look at my current water heater and made his assessment. Unlike the other estimate I received prior from another service through Lowe's, he explained to me what all needed to be replaced. I was taken aback when he told me the fee to replace the expansion tank. Major upcharge from what I saw on the Home Depot website! As expected, the final price was higher than the phone quote. Despite that, I moved forward with the service because overall it still came out to about $600 lower than my first estimate. At my request, I scheduled for the actual service the next day. Forest gave me a courtesy call before arrival, and he got straight to work. He was friendly and professional throughout the whole process. Start to finish was just under 2 hours. The parts upcharge still doesn't sit right with me, but overall the service was good. They even called me the day after to follow up which is nice. I can take warm showers and wash dishes with hot water again!

Jim's service was fantastic. They were able to get the leak in from my shower wall fixed quickly…read more The informed me of every step of what they were doing and why. Definitely will be my go to plumber from now on!

We needed to replace the downstairs toilet and chose Jim's Plumbing Now. We're so glad we did!…read more The plumber, Cesar, arrived exactly on time and was very friendly. He replaced the toilet efficiently and cleaned up every last bit of the old toilet and any mess. I highly recommend Jim's Plumbing Now for their professionalism and quality work!