This was my first time really running a project through Yelp. I reached out to a few window…read morecompanies. Chris from Main Street was quick to respond and we set up an on-site consult for later in the week. I knew which windows (4 of them) I wanted replaced since an Anderson Renewal guy had come out separately to inspect & provide a quote. Chris from Main Street was extremely kind, helpful, and upfront. I chose them ultimately because of this pleasant meeting, urgency for the replacement, and fair price. He was my only point of contact the whole job which was nice and he was on top of communicating things throughout the whole process. We also have siding being replaced so he communicated with my other contractor to coordinate timing. Pricing was very reasonable compared to Renewal but more expensive than a DIY vinyl install because of the window quality. I wanted a window that would last and was willing to pay more. The Anderson 100 series installed was literally half the cost of what Renewal had quoted me (I believe they quoted the 300 series) but are very high quality windows regardless and we really like them. There are some minor aesthetic defects from the manufacturing of the windows (pictured here) but they can be trimmed off very easily and aren't a concern. The installer Dre came in with Dan as support and they did a beautiful job. I had plenty of notice beforehand and they finished the job exactly as estimated (about 6 hours) after cleaning up very nicely. All in all, I thought Main Street Windows had a competitive price, I appreciated their recommendation for the product, they did a great job communicating, and the windows look great.

Chris is the best person to work with! He's so knowledgeable and patient! He worked with us from…read morethe very beginning quoted to the final inspection. He's always reachable and kind! He's also very reasonable! We will be using him for phase 2 of our windows and I'll be recommending him to everyone!!

Pure energy doesn't stand by there warranty. The windows are very overpriced and I consider them…read morejunk. The windows don't line up correct and you are unable to lock them. Pure energy will not stand behind there product. Pure energy will not honor their warranty.

Please be careful with the friendly sales people, you will be hounded to make a purchase and…read morecomplete a deal. Home office claims they can't cancel orders, only the salesman. The salesman is a good hustler and will argue with you about YOUR decision. This salesman never returns calls, I was set up with finance so fast and when I called the manager of finance she said only that salesman can cancel an order!!! I have never heard from him again but I'm receiving multiple texts from a credit union claiming they have a loan for me. !!! Need I say more, I am of course a woman and we tend to run into characters like John J Often!!! Sad. Please don't be fooled by the friendly brochure!!

Great responsive service by a technician that was experienced and yet also very engaging and could…read moretell me what the issues were. I recommend door doctor very very highly. By the way, the customer service and ease to arrange and obtain service was ideal.

Installer arranged thru Home Depot. Jeff showed up on time after a pre arrival msg was sent. The…read morechangeout - installation went like clockwork. Jeff placed and knew where every part went. Removal of the old unit was included. Quite impressive. Total install time was approximately 2hrs. 'Would highly recommend his services.

I just want to share how happy I am with my new windows from Pro Bros of Brighton. The windows are…read moregreat; my home is quieter and the windows seal beautifully. They did such a great job. These folks know what they are doing, and they were thorough and quick. You can tell when you have knowledgeable people come into your home, they are organized, professional, and know how to do what they came to do. I dreaded the installation, but, really, it went well. I never was worried that they would damage my home. There were 3 installers and they each came in with a shop vac to clean up after themselves. I just cannot say enough good things about them. I highly recommend them and without reservation. Thank you guys!

Great company. From the estimate to the install - very professional. They truly take pride in…read moretheir work. Windows are beautiful - and sound proof - we never realized how loud the road noise was until we got the new windows. Now, no noise. A few of our screens were slightly damaged, the installer noticed it before we did. They are replacing those at no cost to us - very honest! We have referred them to all of our family and friends - you cannot go wrong with this local company that stands behind their work!

Had a screen door installed today by the Dover team. Cody was prompt and courteous and made sure…read moreit fit nicely. It was tricky install the opening way not square for sure. It's a beautiful door. A nice feature it has is hidden screen when top glass is let down which helps prevent screen tears. Can't say enough good things about these guys. Thank you Dover for another job well done!!!!

Our family had our Garage Door replaces approximately 5 years ago. Right at the 5 year mark our…read moregarage ceased to work. It began to bend and bow, becoming unusable. Once this happened we contacted Dover and Company and they did not respond to us at all. It was at this point that we started a complaint with the BBB. We then reached back out to the company and they were willing to talk to us at that point. The owner stated that he would be willing to replace the garage door at cost. We indicated that moving forward with that option was not the company taking any responsibility they stated that they would be willing to replace the springs exchanging them with their heavier springs at their expense. We agreed to that and moved forward with getting them replaced. When the technicians from Dover come to our home they did not have the heavier and springs they tried to replace the existing springs with the same weight of springs that we had originally. The technician mentioned it and when we brought up the issue he had to contact his company to get the go ahead to replace the springs. Once that took place, the door was still not able to close. The Technician left at that point. We still did get a bill for this replacement!!! That is a large issue. Not only was it almost impossible to obtain meaningful assistance and a willingness to accept some accountability from Dover and Company but the replacement work was not what we were promised and then we received a bill when it was not warranted nor was the job completed. Dover and Company has proven to be not only dishonest but also does not stand behind their work.

Run away as fast as you can. Look at the workmanship below. We wish we had never listened to…read moretheir slick salesman. Alex NEVER came out to the house even after we plead with him to fix this. Shameful. Just shameful.

I have to take a few deep breaths before writing this review…read more We had Alexandria Windows come out to replace a few windows two summers ago. The communication and scheduling was lacking, so we were a little frustrated, but it didn't prepare us for the ordeal we were going to be dealing with. We live in an old house, 1920's. My husband expressed this many times, that appropriate measures would have to be taken as we had lead in our old windows and trim. I heard him over the phone as well as in person and he was assured they would take the steps necessary. The day the windows were to be replaced, my kids and I left the house. Two windows were in our daughters room, the other in our guest bedroom. One window was oriented the wrong way and still installed. The worst part was, after removing the old windows, the workers took leaf blowers out to blow debris out into the yard below and all over the rooms. My husband ran upstairs and yelled at them to stop, that once again, there was lead paint involved. They stopped and cleaned up, but not well enough. My husband wiped everything down afterwards, not trusting it was cleaned properly. A few months later, my daughter received test results showing elevated levels of lead in her blood. It was quick and not a single other person in our family had any detectable levels. I was livid. I'm still livid. I don't care that one of our windows is wrong or that it took forever to arrange communication. I'm livid that lead safe practices weren't followed as promised and my child had to pay for it. You can't put a price on that. Thankfully, she's grown, and the situation is under control now, but if you have an old house, I would absolutely not recommend this company. To the owner, if your business gives homeowners your word that things will be done safely and following safe standards, you need to follow through. Safety should be top priority. This could have had a very poor outcome.