My husband was not satisfied with something, but they managed to solve it after we let them know,…read moreit was a second time since he is always working with metals and problems usually happen to his eyes, theirs attention was very personalized, they were very professional we are happy they found the problem so we recommend it to him.

From the owner: Medical and Surgical Eye Specialists has been providing premium eye care to the Tidewater area for…read moreover 30 years. We provide treatment for a wide variety of eye conditions We are able to provide our patients with complete eye care, from prescribing and fitting spectacles to managing the most complex eye diseases. Whatever your needs, our goal is to provide the best possible care! Our Services include: Routine eye exams Cataract surgery Medical & surgical treatment of glaucoma Diabetic eye care ​Eyelid surgery Pediatric exams Surgery for strabismus (crossed eyes) In-office laser surgery In-office eyelid and minor surgery BOTOX Complete contact lens service Optical shops at both locations Refractive surgery

They took great care of my dad today. Friendly and efficient. Easy to find in greenbrier pkwy.read more

I came here for a second opinion to double check on high pressure behind my eyes: I sat in the…read morelobby for close to two hours; a nurse escorted me into the exam room and reviewed the information I previously filled in the patient history documents. The doctor came in, numbed my eyes and checked the pressure. Suddenly he asked me about my glucose level, hinted that I should lose weight and that there are methods to help. Excuse me, I came for an eye exam not a lecture about my weight and glucose level. I'm size L not obese in any way and my A1C is normal at 5.4 so why he started with comments about my weight god only knows. He spent 15 minutes with me and my bill was $358.00. What a ripoff. I voiced my concern to the billing department and they basically said: "O well!" Do not use their services!!! Really shameful.

Would give a zero if I could. Waited an hour for appointment…read more Dr. Fox very bland and disinterested. Left the room before I could thank him or say goodbye. Wow....

Made my appointment at the only office I've ever been to the previous year...went to appointment to…read morefind out that the doctor moved to another location. Front desk stated don't you get the text. I did and it said I had a 330 appointment on the day I already knew about. Nothing in the text said it's at a different location! I guess I was to look it up on Google Maps? I know the Main Street and not the cross street of the location I have only ever been to, you'd think the text would start with your location has changed or something to that effect. Either way I called to complain and the nice woman said we sent out letters in June...I never received a letter. I also stated maybe a cal would have been in order and she stated we would have had to call over a 1000 people...well sending a text reminding of an appointment didn't get it done so obviously the all mighty profit is the only thing that runs this place and not the customer. No thanks! I'll find somewhere else to use my quality insurance and the can pack sand. Good luck.

Have been going to this site for years. Dr Miller is professional, knowledgeable, and treats you…read moremuch compassion. He is very attentive to your eye health. Highly recommend this practice and their team. Office staff is attentive and friendly too.

Pleasant friendly staff, always get treated very professional and usually pretty fast service…read more Glasses can be pricey or limited but it depends on insurance options as well. I recommend this place.

We usually go to the Kempsville location but my wife scheduled an appointment at this location…read morebecause Dr. Lee is here on Saturdays and she wouldn't have to use sick time at work. We live in Virginia Beach though and the commute was HORRIBLE. We ended up getting to her appointment after the 10 minute grace period. I was frustrated and wanted to go home until I walked through the door and interacted with the staff, starting with Angela. The staff at Beach Eye Care were wonderful throughout this whole situation. I explained our situation to Angela and she listened emphatically and went back to see if she could squeeze my wife in. I wasn't expecting them to be able to do anything and they were so backed up that they couldn't take her but I'm so appreciative that she got out of her seat and even asked. I discussed with Myra and we decided that since we drove an hour and 25 miles to get out here we might as well ask about doing a walk in eye glass purchasing appointment. I didn't think they did walk ins but was pleasantly surprised when Vicki said we could. All we had to do was go schedule it at the front desk. After waiting a minute for someone to return to the front desk Vicki just came and took us back. Even though Myra couldn't do her eye appointment Vicki made our trek worth it and was able to help us both get straight with our glasses. Vicki has such an optimistic demeanor. She really made my wife feel beautiful and confident. She heard my needs and priorities as well and I got some prescription sunglasses for less than $200 out of pocket and they don't look bad at all. The sunglasses will be primarily used for driving since my transitions don't work in the car. I'm very pleased with this location and Beach Eye Care's exceptional customer service.

This was the first time out here at the Chesapeake office. We ran into HEAVY traffic on the way to…read moremy appointment and unfortunately got there 17 minutes late and I couldn't be seen for my appointment. The grace period is 10 minutes. But Angela at the front desk was so nice and helpful. She still checked with my doctor to see if it was possible for me to be seen that day. While I couldn't be seen, I was on the schedule for another appointment later in the week and me and my husband inquired about glasses. Vicki helped us pick out and find the perfect glasses. She was so sweet and patient! It took me about an hour and a half to find the right frames...there were so many great options to choose from. She went above and beyond -- she showed me different transitions lens options, activated the transitions colors multiple times so that I could get a good sense of how dark the different color options get, pulled a bunch of styles from the back, and even popped the lenses off of a pair of display sunglasses that she thought would match the glasses frame style I liked. I went with the frames in my review picture and am super excited about them! Vicki also helped my husband find a great pair of sunglasses too! Angela got us checked out and gave us some bottled water for the road. Great experience and customer service!

This place is huge and seems to have all the latest and greatest in technology. They can do pretty…read moremuch everything from basic testing to surgery inhouse. My wife was referred here after a routine test for eyeglasses revealed some minor abnormalities. That was five or six years ago, my wife has had annual visits since that time. When we first walked in we were immediately greeted and given some paperwork to fill out since it was our first visit. Upon completion of the paperwork we took care of the copay then were directed back to the waiting area.  I appreciated that they made sure we knew where the vending area and coffee areas were located. The place was pretty full and the front staff seemed a little unorganized and chaotic but everything somehow worked.  We left our home without our morning coffee so we ventured to the coffee machine.  Wow!  The coffee machine is amazing, it dispenses everything from regular brewed coffee to espresso to lattes to cappuccino to Chai tea to hot chocolate and more.  My wife got a latte and I got a cappuccino, the coffee was actually very good.  We also enjoyed some tasty complementary cookies.   Having read some reviews which indicated lengthy wait times we settled in but the wait wasn't bad at all.  After maybe 15 minutes we were given some literature and a portable DVD player on which to watch a video explaining glaucoma.  We were only a few minutes into the video when we were escorted to testing area where they ran some tests on my wife's eyes.  After the preliminary tests we resumed watching the video in another waiting area.  Again, we only watched about five minutes until we were taken to the exam room where the doctor would be seeing us.  An assistant asked some questions and prepared us to see the doctor, she was very helpful.  We resumed watching the video during which time the doctor entered the room and introduced herself.  She said she would wait until we finished the video before proceeding because she felt it was important.  After we finished the video we asked a few questions which Dr. Dewundara was happy to answer.  She then proceeded with a thorough examination and more testing, she explained every step of the process and was very polite, friendly and professional throughout our time there.  She showed us test results on the monitor and explained them very well.  She said there was one area that needed further testing so we would need another appointment in a couple of months. We were very impressed with Dr. Dewundara and feel fortunate for my wife to be under her care. My wife has continued to get great care here over the years since this first visit.  The stand-alone building has its own spacious parking lot so there are no parking worries.  Overall we are very pleased with Virginia Eye Consultants. We are impressed with the state-of-the-art facility The wait times can get a little lengthy but the friendly, helpful staff and quality of care we always receive make it well worth the waits. Sometimes, when we are in the area, I think about that coffee machine in the main waiting room and consider stopping in for a cup. So far, I have resisted that urge.

Surgery was not very successful and they don't seem to care or have a plan. I feel I am "just…read moreanother patient". This is my third visit and they have done nothing except the same eye tests with eye chart and tell me how it takes time. My eyes hurt, are terribly irritated and my vision is slipping by the day. Follow up doc told me I need to meet with surgeon on next visit yet today's visit was not with surgeon. In addition, they were running "a minimum" of one hour behind but you can't leave once you check in to run a get a to-go bite. My appt was for 12:40 and I wasn't seen until after 3:10. And lastly, every visit I feel like I'm just a part on an assembly line. Rote verbiage over and over again.

Dr. Shenouda is without a doubt one of the finest ophthalmologists I have had the pleasure to meet…read more She was recommended by another respected ophthalmologist to repair damages to my tear duct caused by an infection. The surgery went off without a hitch and my eye looks great! She is genuinely concerned with the well being of her patients and it shows. The staff there is also outstanding. If you are looking for a great ophthalmologist, then look no further than Dr. Shenouda!

I found Dr. Shenouda by doing a simple google search and boy am I glad I did. I woke up last…read moreMonday with itchy and burning eyes and turns out I had a corneal ulcer. Called Dr. Shenouda's office and they were able to squeeze me in same day. The doctor was so caring and concerned about my eye health. She even came in on Christmas Eve and the day after Christmas to check my eye health. She is a passionate and caring doctor. Would definitely recommend her.....

The staff was really helpful with picking out frames that were best for me. And they repaired a…read morepair of glasses for free!! Dr Beach is really smart!

I've been to Coastal Vision twice this year. I've visited once for my annual exam and once for an…read moreallergy issue. I've had an easy time getting appointments. When I had an emergency they were able to fit me in for an appointment the same day. Both times I went I have been seen by Dr. Nilsson. During both of my visits, he made sure that I was educated on what was occurring and care steps that should be taken. During my emergency visit, he ensured that I was informed of all options available and the positives and negatives of each option. The issue was able to be resolved within a matter of days. Overall, I have felt that I have received quality care from Coastal Vision.