So I went in prepared for a three hour visit prior to having some cataract surgery. It was there that they did all the measurements of my eyes and did a complete exam in doing this exam. They also found out that my eye pressure was very high and so now I need to see a glaucoma specialist. Everyone there was very pleasant, very respectful, and the time went by very fast. I will definitely be going back there and I would highly recommend it to anyone there as long as you're prepared for a long initial visit. I happen to see Dr Scoper while I was there and he was very nice and explained everything thoroughly to me. read more

This location for VIrginia Eye Consultants is in Norfolk. It can be a bit of a trek when coming from Virginia Beach. When coming here, the GPS definitely gave a roundabout way to get here. For reference, they are maybe a half mile to a mile away from the Military Highway Light Rail Station. Since I generally ride the light rail once a month into downtown Norfolk, I had a different way of getting to this place, as well as the surgery center across the way from this place. The visit here was on April 6, 2026. Getting to the location can be a bit confusing at first just because of the way the road is set up. Once you see the building though, it wasn't too hard to get to it. There was plenty of parking available, including handicap parking on this visit. The reason for this visit was that my mom was referred here by her eye doctor for cataract surgery to see Dr. Scoper. When you first come in, there are two floors, and the one we needed to go to was on the first floor, so that made it easier. Once we came in, they asked us who the patient was and I let them know that and they said to sit down and wait until getting called back up for the check in process. After about 15 minutes, they said her name and that we didn't need to come up as they had everything needed already. We were then given some information and such about cataract surgery while waiting for her to be called back for the first part, which was the testing. This is where it really counted when it comes to the low rating for this review. They did have signs around the waiting area about being short staffed, but it took almost 3 hours to get to the testing portion. During that wait, someone came around with snacks for anyone that wanted them while waiting. That part took about 15 minutes or so, with just her going back there and then came back out to the waiting area. About 10-15 minutes later, we were called to go to the next part of the process. This part of the process included watching a video about the cataract surgery process and such, and then going through the pros, cons, and possible issues with a cataract surgery and the types of surgeries available (there were three types to choose from) with one of the staff members. Due to cost, we went with the least costly option as that was the only type the insurance would cover (Medicare). After all of that was done, there was another waiting period, which took about 30 minutes, until Dr. Scoper was ready to see us about her cataract surgery. He started with a check of the eyes and confirming that cataract surgery would be good for her. He explained the process and how it would go. He told us about the eye drops that would be needed before and after the surgeries, and they have a compounding pharmacy that they use. It would be one that insurance would not cover, but the overall cost was just over $100 for that. This was a great and very informative part of this visit, so this was the best part of it. After that part was completed, we went through the checkout process. This process consisted of scheduling both surgeries and contacting the PCP to schedule a medical clearance ahead of time. The reason for two different dates was one for each eye. The surgeries would be scheduled for May and June respectively at the CVP Surgery Center basically across the street from this location, so the surgery part will be reviewed separately from this one. Overall, the significant waiting process was what kept the review as low as it is. They had signs about being short staffed, but with that being the case, they really shouldn't be scheduling as many appointments with that being the case. You could tell that the front desk staff seemed overwhelmed at times too with so many coming in while we were waiting. Since there aren't many options available in the area, they are still worth looking into. I would call ahead to ask how the wait times would look like and that type of thing so you can be prepared for that on the day of your appointment. read more

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Surgery was not very successful and they don't seem to care or have a plan. I feel I am "just another patient". This is my third visit and they have done nothing except the same eye tests with eye chart and tell me how it takes time. My eyes hurt, are terribly irritated and my vision is slipping by the day. Follow up doc told me I need to meet with surgeon on next visit yet today's visit was not with surgeon. In addition, they were running "a minimum" of one hour behind but you can't leave once you check in to run a get a to-go bite. My appt was for 12:40 and I wasn't seen until after 3:10. And lastly, every visit I feel like I'm just a part on an assembly line. Rote verbiage over and over again. read more

I love Dr. Salib, retina specialist, and his team. The care that I receive here saved my eyesight. The facility is top-notch and I love all the amenities. I drink cafe style coffee drinks and relax in comfortable chairs while I wait. I think I get enough free coffee to make up for my co-pay. Haha! read more

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Hubby had his retina repair surgery yesterday. Appointment was at 11:15. At 1:30 we were still waiting to see dr. Finally went in over 2 hours past appointment and the same dr did the procedure. Hubby said dr has ZERO bedside manner...borderline rude. Eye hurt so bad during the procedure that he shed tears and the dr had the nerve to catch an attitude. How about you give some proper meds when you already know that you are going to be digging around in someone's eye and it will more than likely hurt!! Waiting room looked like one of those low budget, under the table type places. People camped out waiting to be seen. Will be glad when we see the backend of them and find someone else. Unfortunately this was a referral from his normal yearly appointment. read more

The office and staff here are very polite and professional. The wait can be quite long even with an appointment. Refreshment area is available and there is ample seating in the waiting area. My experiences with the Ophthalmologist and Retina specialist here have been wonderful read more

Virginia Eye Consultants - Lovely staff. Super clean - Optometrists Near Me - Norfolk, Virginia

On checking in for my appointment, 15 minutes early, I was told there would be at least a 1 hour wait. This has become the norm for this facility. I canceled my appointment, but they told me it would be 3 months before I could get another appointment. My opinion is that they are probably understaffed and overbooked. Unsatisfactory! read more

room for improvement. LOTS of room... wait time is ridiculous... for starters... At least @ 241 Corp. Blvd. read more

I have been coming to this place on and off since moving to Hampton Roads area. If you are like me, this time I needed surgery in both eyes. So my husband took me. Being this is definitely his busy time of year, I scheduled my appointment for 8:30 instead of their 8 am open time. My arrival time to home was very close to noon. This place is hurry up to arrive on time, but you wait on them. My last meeting was with the appointment setter for surgery on my right eye. Making it really late for hubby to drop me off home and head into work. This place could definitely use more office employees. The surgeon was fine, he even apologized to my husband and me. The last person I saw, the more my husband called, the slower she went. read more

After waiting months for an eye appointment, I paid $75 for a sitter and drove an hour round trip, only to arrive and find the office closed, door locked. Standing outside for 10 minutes where a sign says "ring doorbell" but there is no doorbell on the entire building I could see employees inside but no one would come open the door or answer the phone. Finally, someone leaving reluctantly let me inside after scoffing "we close at 5". My appointment had been scheduled outside of their business hours -- something the office should never have allowed in the first place. To make matters worse, when I finally spoke with two employees at the front desk, neither offered an apology or acknowledgment of the mistake. To have signs everywhere stating $50 charge for a missed appointment fee and on every email, they certainly did not care about wasting my time and money. The complete lack of professionalism and basic courtesy is unacceptable. read more

Virginia Eye Consultants - Optometrists Near Me - Norfolk, Virginia

I normally don't leave reviews, but my experience with EyeCare Partners has been deeply disappointing and emotionally painful. Back in 2022, I had just started working for the company when I received the most devastating news a parent could hear -- my child had passed away. I got the call while at work. Naturally, I took time off to grieve and begin the impossible process of healing. Despite keeping in communication, I received a text message telling me I was being let go due to not having a confirmed return date. No compassion, no phone call -- just a cold text. I was told I could reapply in the future if I ever wanted to return. Fast forward to 2024: I had moved back to the area and decided to reapply, hoping for a fresh start. It had been over a month since submitting my application -- no phone call, no email, no update, despite my efforts to follow up multiple times via both methods. Out of genuine interest in the position and with respect for the process, I decided to do what used to be considered standard: I went to the location in person to ask for the hiring manager. I was told I couldn't speak to anyone, so I left quietly. Soon after, I received a phone call not to discuss my application, but to tell me I didn't get the job -- and to not return to the job site. The tone of the call made me feel like I had done something wrong or inappropriate just for showing initiative. I was spoken to in a cold, matter-of-fact way with zero empathy or professionalism. It was as if I was being reprimanded or treated like a problem simply for following up. This experience left me feeling dehumanized and disrespected. I wasn't just another applicant -- I had previously worked there, suffered a life-altering tragedy, and approached the process with patience and professionalism. Instead, I was met with silence, dismissal, and ultimately hostility. If you value basic empathy, communication, or humanity from a workplace, I would think twice before pursuing employment with EyeCare Partners. read more

Had cataract surgery by Dr Kurz and have had nothing but problems. Was told by him that he did nothing to make my eyes worse. Now going to a cornea specialist at the same company and i am being told i have all kinds of issues that i never had but can be from having the surgery. I am going to cancel the follow up appointment after putting eye drops in as prescribed with no change. I am deathly afraid i will end up worse or blind. It's scary when you come out of surgery that was supposed to help but made everything worse with no real help. I will probably have to find another place to get checked. read more

If I could give this place a 0, I would. If you have a life, stay away from this place. They will suck 2 to 3 hours out of you for a simple eye exam. The process is rediculous. Appointment was at 9:50. We check in at 9:35. Mom finally gets called back at 10:45. Exam and then we are taken to another waiting area. We wait and then get put in a room to see the doctor. We wait. Doctor comes in. He finishes his exam. We are taken back up front and asked to sit down to be called for checkout. We wait, AGAIN. The girl behind the desk grabs moms paper and starts to pull her up on the computer. Now, we have an employee that just walked in that needs to chat with the girl that we are getting ready to check out with. I stand up, go over, its a personal conversation. After 10 minutes, she walks away and my mother is called up. There is no sense of urgency or professionalism in this office whatsoever. They do not care about your time. I have never in my 56 years of life seen such a circus in a doctor's office. The only good thing I can say is that mom likes her doctor. Im going to try to get her to start going somewhere else. Missing 3 hours of pay for a simple eye exam makes no sense and they do not care. Stay away from this place. For the love of God, go somewhere else. read more

The type of care and the quality of care by Dr. Salib have been excellent. The office experience has been a nightmare - where you can count on appts lasting up to 3 hrs or more. They even post a sign letting everyone know that a typical appt is from 1 1/5 - 3 hrs. from check in to check out. I find this totally unacceptable. Who wants to wait that long in an office environment that normally doesn't have enough chairs for patients to sit waiting. Overflow is in the hallway and lobby of the 2nd floor and even that space is normally filled. They obviously overbook patients since they only have 1 or 2 doctors to see Retina patients. I have macular degeneration in one eye and get regular eye injections. I have to say that I dread when I have to go - only because of the extremely long wait time. Usually, they bring you back for eye testing and then have you go back out to the waiting area to wait for time with the doctor. I also wanted them to fill out a form about my eye condition to take with me to DMV when I renew my license, but was told that process is handled by "Triage" and costs $95 and takes about a week to get the paperwork completed and returned to you AFTER they give you an eye exam! I have an eye exam every time I go there, which is every 6-8 weeks. This seem A bit Pricey and gives the impression this corporation is only out to make lots of money with no regard to the patient. My frustration is making me think I need to find another local group to continue my treatment. I don't feel much like a person when I go there - just a number. Such a sad inconvenience all around. read more

This place is a dumpster fire. I wish I could give them a zero. Stay away far from these clowns. Unprofessional, unaccountable and irresponsible, Had both eyes done cataracts and stigmatisms by Dr. Scoper. $3500 per eye. First one came out well. Good vision, quick recovery and very little discomfort. Second one was, and still, is a nightmare. They actually did the completely wrong procedure. Even used the wrong, cheaper lens. They left me in pre-op for a 2 hours before going in to the OR. By that time the anesthesia had worn off significantly. I could feel everything they were doing. I was scared, sweating my toes were curled up and tried lie still. It was like my worst nightmare. Next morning I got the follow up call from Dr. Black. I explained everything expecting someone to reach out to me. But no. I reached out to them at least 9 times, on the phone, email, patient portal and contact us page. Three full months of no response . Unbelievable. I actually had to send a letter via certified mail before I got my first reply. Once I got them to communicate they were all blatantly defensive and dismissive of my concerns. Every issue I had was dismissed and they had some vague lame excuse. They never admitted any mistakes except "someone should have told me about the delay". How are they still in business? I still have to have my second eye fixed, if it's even fixable, but it wont be there, I will probably have to eat the cost of the second eye as well. Unreasonable, unfair, and pigheaded. Professional gas lighters." You didn't see what you saw, didn't hear what you heard and didn't feel what you felt." What the hell is wrong with people? read more

I had cataract surgery and my vision is great. However, I was trapped in the bed for 4 hours before the 15 minute surgery. But the worst part is the billing. I'm not sure they billed my insurance until AFTER I called them-both times. I had to pre-pay for the surgery. But the worst part is the questionable billing. They just ask for payment with no statement with itemized charges. They expect you to pay whatever they say to pay. They have ignored my emails after I sent them a copy of my signed contract showing overcharges on my bill. read more

Wife started the surgery. There was a problem with the anesthesia. Surgery was never finished. She's got floaters. I still cannot see. However they continue to send the bill as it was completed. I have talked to them many times but they continue to send a bill for a job that was never done. Do not recommend this company. read more

I have been a patient here. My Mom is a patient here. The staff is 5 stars + , the doctors are well trained professionals BUT whoever is doing the scheduling/following some high volume business protocol should be fired. An appointment at 10:39 am turns into 4 hours of being schlepped around from room to room for tests, etc. before finally seeing the doctor. At this moment we are on 2.5 hours plus for a "check up". We have finished the pre checks and have waited a solid hour for the doctor. We live an hour and 45 minutes away, so this is going into 5 hours of time so far today. This is inexcusable. Then there's the parking situation. Drive around and around before finding a space. Too few handicap spaces and too often the front entry drop (Mom uses a walker) is blocked by transit vehicles, delivery vehicles, drivers who do not unload or load and move. We really hate coming here. read more

They do not reply or respond to inquiries. I was referred to them by My Eye Dr. for some vision issues. I had a single episode of what I'd call "visual hallucinations" followed by a long lasting headache on one side of my head. It happened one day only and hasn't since 12/26/24. Of course I was scared and my own insurance (Tricare) couldn't see me until 2/6/24 and My Eye Dr. (where I get my exams and glasses) stated that they couldn't provide an "in-office" visit, as they only do exams and I'd already had one in March. Does no one in the healthCARE industry actually CARE? Doesn't seem like it. read more

Overview Reviews Photos Services By owner About Google review summary 4.6 (763) Reviews All questions54 desk14 technicians11 room11 +6 Sort by Most relevant Newest Highest Lowest Danny Morton 2 reviews Very disappointing! Dr. Joly is great. The supporting staff responsible for authorizations for surgery or individuals responsible for other surgery needs are not. I had surgery ... More Christina Ferrari 38 reviews 3 weeks ago New My mother went here and said everyone was wonderful but every time she has gone here, she has had to wait over three hours each appointment. It is unacceptable to value monetary gain over client, comfort and well-being. My mother is an ... More 2 S D Local Guide·48 reviews·1 photo a month ago I saw Dr. Zhan on 12/18/24 and 12/23/24 for a consultation and a biopsy taken in my eye area to check for skin cancer. She and her staff who took the biopsy are awesome. They are very professional, friendly and personable. I felt that I was ... More Andre The Successful Local Guide·25 reviews·18 photos a week ago New The office staff and doctors are good and polite. However the 2 stars is because the wait time is ridiculous long. Like you can literally wait around for 3-4 hours to be done with appointments. Average time is nothing short of 2 hours. I hate my every 6 months appointments. 1 People also search for Virginia Eye Consultants Virginia Beach Virginia Eye Consultants Insurance Accepted Virginia Eye Consultants norfolk va Tidewater Eye Consultants Who owns Virginia Eye Consultants Virginia eye care People also search for Beach Eye Care reviews Eastern Virginia Medical S... Fishing Point Healthcar... Ageless Skin Rejuvenat... Home Instead reviews Children's Hospital of The King's... The Smile Center reviews Progressive Neurology & Sleep C... Virginia Eye Consultants Locations Virginia Eye Consultants Patient Portal Virginia Eye Consultants phone Number Feedback Virginia Eye Consultants https://www.virginiaeyeconsultants.com LASIK Testimonials Norfolk Virginia Beach Hampton Suffolk VA I had a great experience at Virginia Eye Consultants. Lisa helped schedule the surgery for my LASIK and answered any questions I had. Facebook · Virginia Eye Consultants 5.9K+ followers Virginia Eye Consultants Virginia Eye Consultants, Norfolk, Virginia. 5781 likes · 26 talking about ... 94% recommend (567 Reviews). Virginia Eye Consultants profile picture. 4.7(386) Indeed https://www.indeed.com Working at Virginia Eye Consultants: 42 Reviews Jan 10, 2025 -- Great place to learn and grow as a tech. Family oriented, lots of training opportunities. Great place for gaining experience in the area! 3.2(44) Glassdoor https://www.glassdoor.com Virginia Eye Consultants Reviews: What Is It Like to Work ... Virginia Eye Consultants has an overall rating of 3.2 out of 5, based on over 32 reviews left anonymously by employees. 60% of employees would recommend working ... 3.2(32) Healthgrades https://www.healthgrades.com Virginia Eye Consultants, Norfolk, VA Their answering service is terrible, sitting 10 minutes or more on hold and no one ever picks up to check in. When they do, they are of little help. Abysmal. 2.0(3) Glassdoor https://www.glassdoor.com Virginia Eye Consultants Reviews in Norfolk Employees in Norfolk have given Virginia Eye Consultants a rating of 3.3 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most ... 3.3(31) Better Business Bureau https://www.bbb.org Virginia Eye Consultants | BBB Business Profile Not BBB Accredited. Ophthalmology in Norfolk, VA. See BBB rating, reviews, complaints, and more. Indeed https://www.indeed.com Virginia Eye Consultants Management reviews Aug 22, 2024 -- Anyone who has worked at VEC can attest that it is high paced, exhausting, but very rewarding. No one is perfect, but we do darn sure try. It's ... 3.3(43) People also search for Beach Eye Care reviews Eastern Virginia Medical S... Fishing Point Healthcar... Ageless Skin Rejuvenat... Home Instead reviews Children's Hospital of The King's... The Smile Center reviews read more

I would give a zero if possible. I had a thorough eye exam on Friday, April 4th, and forgot to get my prescription. Wrong! since then I have learned that Va Eye consultants only do exams and will NOT release your prescription to you. This is ridiculous! I was given a referral from Dr Litwak (Va Eye Consultants) to another optometrist to whom I can NOT even get an appointment until October 2025. My eyes are damaged and I'm literally seeing double and will now hopefully find another optometrist and start the process of time and expenses all over again. Question...and what did Va Eye Consultants, Dr Litwak, accomplish by seeing me? a paycheck? Shame on them taking advantage of their patients!!! read more

Staff is fantastic and very helpful. The doctors are tremendous. Great bedside manner and really know their stuff. My wife had seen 3 other opthalmologists that could not diagnose her problem. Dr. Joly and his staff immediately knew what the issue as soon as they met her. Her treatments have done wonders. read more

I received excellent care today from my provider. The front desk Ms. Megan I want to commend for checking with my provider so I would not have a 4 hr wait. Thanks Ms Megan. read more

What a meat market. They run so many people through the process that they can't maintain their schedule. Have you arrive 20 minutes early and the have you wait 30 minutes or more past your appointment as if your time is of no value. read more

The way they are giving you your appointment time for surgery isn't right. They will tell you " nothing to eat after midnight" though you didn't even know what time is your surgery after not eating anything after midnight.You will miss the breakfast, lunch..without anything in your stomach, because they will just call you the day before your surgery and there's no way you can back out, if they will give you the very late schedule time because if you do that, you will be obliged to pay $500.00. My husband had his cataract surgery, first right eye. He received a call the day before his surgery for the appointment time which is the arrival time--12:20 pm. They will advise him to eat nothing after midnight. We get there at 12pm..and he was so frustrated when he was called and seen almost 4pm. He waited longer until he was hungry than the surgery on his eyes which only took fifteen minutes. He would never recommend this business at all! read more

Dr Okeke has been taking outstanding care of my husband's eye sight for many years. She keeps up to date on any new research on Glaucoma. Dr Okeke recently wrote a book called "The Glaucoma Guidebook." It is available through Barnes and Noble. If you or a family member have Glaucoma please get a copy of her book. We highly recommend Dr Okeke and her staff. read more

Everytime we go to an appointment, we wait at least an hour - today - 1 1/2 so far. They overbook people and never seem to try to improve their inefficiency. We also had an issue where I wondered if we needed a procedure. When we opted not to do it , they found another easier procedure that was not clearly discussed at first . Suffolk office read more

Poor office staff responding to my calls . I need to talk about my eye surgery and office still not calling me back for 3days, make me so nervous, what is going on? I already deleted my surgery and still waiting read more

Bad place- front office is very disrespectful. everyone else was polite and nice. I cancelled 6 major eye surgeries (cataracts, salzman nodules, lens all X2) after my horrid experience with the surgery department front staff , this cost them a load of money. $30,000? maybe its time to replace some employees? or promote her to a closet in the back away from humans? these people are the lowest paid and the least trained and can reflect on everything the company represents. in other words they can ruin all the hard work others do here. read more

Today's experience was an isolated incident. I've been to this location before and have had an excellent experiences. Today however was quite the contrary. The front desk attendant Kiandra was very dismissive and curt, it's not what you say but it's definitely how you say it and disappointingly she said all the wrong things and her tone was very off putting. They were unable to verify the benefits and she basically said either pay the $250.00 or come back another day. I was stating to her I do not have a HMO and had a letter to prove it, in addition to that the services have been received and paid for before with similar insurance, She said to me it didn't matter what the letter stated I wouldn't be able to be seen today without paying the $250. I asked to speak her supervisor and was introduced towith Cheryl Dorsey: Concierge/Patient Services Supervisor and she said she would address the issue. I'm disappointed because this is supposed to be a care service provider and Kiandra handled this with everything but care. Individuals that are unable to be empathetic, kind and caring should not be in this industry and definitely not working the front desk where they are in essence the face of the company. There was no apology or understanding on her behalf, she talked over me and cut me off several times during our interaction, I'm appalled someone like this is working the front desk, I'm certain she did not exhibit these behaviors during the hiring process. I will be following up with the office again in regards to this very unpleasant experience and interaction albeit it was and isolated incident it should not happen under any circumstance at any time. Truly disturbed at how Kiandra found it okay to speak with a patient the way she did. read more

Kimberly I think her name was (I could be mistaken) but whoever she was, she was AWESOME!! She made sure everyone was taken care of. I came here with my Dad a few times for his appointment and every visit we had was a great one! Her smile just lit up the room. She was sweet and very professional. Thankyou Virginia Eye Consultants!!!! read more

This place is huge and seems to have all the latest and greatest in technology. They can do pretty much everything from basic testing to surgery inhouse. My wife was referred here after a routine test for eyeglasses revealed some minor abnormalities. That was five or six years ago, my wife has had annual visits since that time. When we first walked in we were immediately greeted and given some paperwork to fill out since it was our first visit. Upon completion of the paperwork we took care of the copay then were directed back to the waiting area.  I appreciated that they made sure we knew where the vending area and coffee areas were located. The place was pretty full and the front staff seemed a little unorganized and chaotic but everything somehow worked.  We left our home without our morning coffee so we ventured to the coffee machine.  Wow!  The coffee machine is amazing, it dispenses everything from regular brewed coffee to espresso to lattes to cappuccino to Chai tea to hot chocolate and more.  My wife got a latte and I got a cappuccino, the coffee was actually very good.  We also enjoyed some tasty complementary cookies.   Having read some reviews which indicated lengthy wait times we settled in but the wait wasn't bad at all.  After maybe 15 minutes we were given some literature and a portable DVD player on which to watch a video explaining glaucoma.  We were only a few minutes into the video when we were escorted to testing area where they ran some tests on my wife's eyes.  After the preliminary tests we resumed watching the video in another waiting area.  Again, we only watched about five minutes until we were taken to the exam room where the doctor would be seeing us.  An assistant asked some questions and prepared us to see the doctor, she was very helpful.  We resumed watching the video during which time the doctor entered the room and introduced herself.  She said she would wait until we finished the video before proceeding because she felt it was important.  After we finished the video we asked a few questions which Dr. Dewundara was happy to answer.  She then proceeded with a thorough examination and more testing, she explained every step of the process and was very polite, friendly and professional throughout our time there.  She showed us test results on the monitor and explained them very well.  She said there was one area that needed further testing so we would need another appointment in a couple of months. We were very impressed with Dr. Dewundara and feel fortunate for my wife to be under her care. My wife has continued to get great care here over the years since this first visit.  The stand-alone building has its own spacious parking lot so there are no parking worries.  Overall we are very pleased with Virginia Eye Consultants. We are impressed with the state-of-the-art facility The wait times can get a little lengthy but the friendly, helpful staff and quality of care we always receive make it well worth the waits. Sometimes, when we are in the area, I think about that coffee machine in the main waiting room and consider stopping in for a cup. So far, I have resisted that urge. read more

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I would get a below-zero rating. The wait is 3-4 hours over the appointment time. They overbook, and we all have to wait and wait and wait. The doctor came in and stopped every few minutes to answer personal phone calls: "It's my son." How insulting! I'm looking for another smaller practice to give me the attention I need for my vision. It's so ridiculous all the way around. I do not recommend it. read more

Told to arrive @ 9:15 then sat in waiting room for 3+ hours for procedure that takes 15 minutes. Many patients sitting with us were highly anxious and their wait times only made things worse. Surgeons are good but indifference to patients' needs and over-scheduling are unethical. read more

dr Scoper is a remarkable surgeon. His non medical staff are horrible, uncaring and a bit hostile. if you are having routine eye surgery, go somewhere else. read more

I started seeing PA Cecil Gandia and her assistant Leanne last year. I'm 46 and started doing fillers to achieve a more youthful look. I was very unhappy with the results over time so when a friend referred me to Cecil I made an appointment. I've had various facial treatments over the last 15 years in DC, MD, NYC, and here at the beach... no one even comes close in comparison to Cecil. Cecil educated me on the treatments she was giving me and laid out a timeline and plan in order to "fix" what was done in the past. I knew immediately Cecil had extensive knowledge and uses the newest techniques to reverse my over filled face, leaving me with gorgeous results. I wasn't aware how dangerous fillers could be if injected in the wrong places, and I had them injected in some of those areas in the past. Thankfully I was only left with undesirable results where the filler migrated, left lumps and in some places the filler hardened. Those days are in the past thanks to Cecil. I recommend her to everyone I know, now all my family and friends see her as well. I recently went home and saw friends and family I haven't seen in 6+ years, EVERYONE commented on how youthful my skin looks and of course wanted to know everything I have done - all I could say is "you need Cecil". I highly recommend Cecil and her fabulous assistant Leanne for the most natural results, literally rewinding the clock on your face, neck, and even hands! You will leave looking 10 years younger while maintaining your natural beauty! read more

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Terrible service. Every time I'm waiting 2 hrs in the exam room. I cannot get a prescription renewal. My pharmacy keeps saying they are waiting on a prior authorization from the doctor. The doctor's office says they sent it to the pharmacy a week ago. When I submitted my issues on the Customer Care Survey I never heard back. read more

Why is it not possible to rate this business zero or below? My mother is 82 years old, has severe edema and has to wait 1-2 hours after scheduled time to even be seen by a doctor. This is utterly ridiculous, her eyesight has not improved in all the time she's been coming here. Not to mention she is unable to drive because of her eyesight and has to rely on others to bring her and they then also have to wait several hours. Perhaps Virginia Eye Consultants should provide a free taxi service due to their inability to schedule properly and adhere to their schedule. Poor service, worst I've ever encountered, a total mistreatment of the elderly. Also noticed that they don't bother responding to the poor reviews (once 9 years ago), either lack of a business manager or lack of a "good" business manager. read more

My optometrist referred me to VEC due to my eyeballs being extremely jacked up. I'm surprised they haven't fallen out of my face tbh. Anyways, to say my appointment was a breeze would be an understatement. I went in very nervously considering my optometrist had to recommend me to specialists, but Dr. Cheung is legit. Great bedside (chair side) manner and he was really good at explaining everything from my medical options to recommended prescriptions. The young lady that ran all of the prelim tests before seeing Dr. Cheung (whose name I've since forgotten) was super chill. I felt very comfortable with her. She also had very good chair side manner. In fact, the young lady with the half shaved head at check-in was super friendly too! She completely disarmed me before I even had a chance to sit down and think about my eyeballs potentially falling out. My favorite person was the young lady taking notes for Dr. Cheung during my exam. As she was handing me my check-out materials at the end of my appointment, she explained to me my new eye drop procedure and also included the brilliant disclaimer of NOT looking directly in the sun while sitting outside, because apparently people aren't all Rhodes Scholars, and they must be told not to look at the sun. Hilarious! Anyway, I have another consultation in 4 months to see if my eyes are still attached in all of the places they need to be attached. Can't wait. read more

This place fucking sucks. The initial appointment was 5 hours long - for what??? Waited over an hour just to make an appointment. Come here if you have nothing but time to waste. Every appointment you're going to wait 45 minutes just to be seen. After eye surgery, they didn't send the prescribed eye drops before hand nor did they send all of them needed - I went to the pharmacy 4 fucking times. If you're bored and need something to do all damn day, waste your time here. read more