Thank you Hugo Diaz (sales) and Mike Travis (finance) for a wonderful, stress free and efficient experience purchasing a 2023 Toyota Sienna. I would definitely recommend purchasing a vehicle through them. read more

Brought my Toyota Prius in for a brake service, my breaks were hella squeaky and obviously rubbing. they cleaned them and said there's nothing wrong with them charged me $90 for the service and said "they might still squeak a little" after the drive home they squeaked just as much as before and nothing changed! Absolute rip off! read more

I bought 2 cars here. When I bought the second one I ask for my sells-man who help the first time. They said he didn't work that day. When we were leaving he was there, the guy in the ugly suit lied to us. Don't trust him. Terrible experience read more

They have messed up so many warrantied items on my car. Said they couldn't find anything so I was charged for their labor. Later qualified mechanics found the very problems mid city was supposed to fix. I ended up paying so much money between mid city's incompetence and mechanics who know how to fix vehicles. They couldn't find a problem several times so I was again charged their obscene labor. I had to again have different mechanics fix the issues . They ended up being factory recalls that should have been free fixes from mid city. They are trash read more

3 stars because the first salesmen i had booked an appointment with didnt know he had an appointment and was busy with other customers. The tall salesmen that did help me didnt give me his card before i left, and no deals in price. i went back the next weekend, (made an appointment with salesmen ROSS) who was an outstanding salesmen. He answered all my questions and was very attentive, understanding and knowledgeable, had the 2 cars ready that i wanted to test drive. I really wanted to purchase from Ross because he was such a outstanding professional, unfortunately i found a better deal out of the area. Ross did get the new Camry price to come down $1,521.00. I would highly recommend Ross and give him 5 stars as a salesmen. I was offered a $300 Costco discount on a new car a few months ago when i called Mid City and spoke to a female saleswoman. The place i did purchase from gave me a $1,000 Costco discount. My money dosnt come easy. So im always going for the best deal i find my cars are serviced at Mid City and JOSH in Service has also been outstanding in helping me with my questions, appointments ,and helping with rentals when my car stays longer than a day. read more

Brought my Tundra 4x4 in for service, was told I'm coming up on 60,000 mile service...I asked how much, I was quoted over $1,700...They told me if I take it to my dealer in Southern California, it would be more because their hourly rates are higher....Told them no, took it to my dealership in Cathedral City, CA...$610. The Mid City quote also included cleaning out brake lines and putting new brake fluid...My dealer said I already did that, and that Mid City should be able to look at my records and know that...the service writer at my dealership was floored at the $1,700 + quote Mid City gave me...I would not trust Mid City Motor World to do service on my vehicle again. read more

They did our Honda Airbag recall. Easy to schedule, pleasant and professional customer service and it was finished in 1 hour and 15 minutes. So, in my case, I had perfect experience. Thank you! read more

Mid-City Motor World - Auto Repair Near Me - Eureka, California

So the wife and I just perched a new car from here the sales man Mike was wonderful we were really in joying are time there in till we went to the Finance side of are perches. Kimberly was the worst finance person I ever dealt with the way she talked to us. Everything we were doing was just to impossible. I was not trying to do anything different then what I have done in the pass buying a car. It was bad enough that I would not recommend any of my fellow firefighters to purchase a vehicle there. She despise us using the firefighters first (bank) that always has stud behind the firefighter. Thank you Kimberly for marking are experience to bad. read more

Wow what a great buying experience I just had! I contacted Sadie by email about a CRV I was interested in and she promptly replied with all the information I asked for. It made me excited to meet her and check out the CRV on the lot. I was impressed by her professionalism as well as making me feel very comfortable through the whole buying process. Based on reading horrorstories about other dealerships, I was expecting alot of push back, pressure sales as well as hidden fees. None of that happened! She was so easy going and straight forward while helping me get the deal I felt good about. She also went above and beyond to drop off the car at my home when I wasn't able to get it there myself. Kudos to Kim in the finance dept for being so personable and for explaining each form in detail as well as not making me feel pressured to buy anything extra. If you're on the fence about buying a car at MidCity Honda, please give Sadie a chance to help you out. You won't regret it. read more

Had a great experience from beginning to end. Highly recommend Saddie she is great

(Only reviewing service department) I called a few shops around the area to get some suspension work done on my Tacoma. Despite what I've come to believe about dealerships, the mid city service center had the best price. Not to mention the extremely personable, helpful and easy going staff. All in all it was a very positive experience and I am looking forward to working with them in the future. read more

I was going to write a glowing review. They did the job as expected. They actually said they found a loose bolt and it was dangerous. They tightened it. Now I'm thinking are they honest, really? I had mentioned to the serviceman behind the desk (won't mention name because it's probably policy) that I needed a smog test and how much was it going to be. He says $91 or $99, no big difference. I thought it was too much. I called Leon's auto and the woman asked me first if the car is registered in Humboldt. Humboldt doesn't require smog. read more

Wow! Just picked up my clients truck from mid city motors after oil change and brakes and some other work for a bit of money. I was expecting windows washed and inside wiped down! Guess what NOPE No clean windows nor dash wiped down not even the paper for your feet! Yes this is a truck but when you spend over $750 for service I was thinking it would be like when you service a car! I would give no stars for this dealership but it would not let me post. I have yet to drive off and see how the workmanship is. Brakes were done here 15months ago and no discount on price and no windows washed read more

We bought our new Honda Civic in 2012, they were very nice and we bought their appearance program for 7 year protection. This year would have been the last year of contract and they refused to honor it and giving us the run around. Will NEVER buy another car or have them service our car. As the saying goes never trust a car salesman Do not do business with these dishonest people. read more

Our terrible sales experience (this time) started with a salesperson named Cedric. Arrived on a Saturday morning and was greeted by Cedric. I let him know what vehicle I was looking for (2021 RAV4 hybrid) and he said the one they had sold. I asked him when they might get another one in and he shrugged his shoulders as a response. I could tell he wasn't really interested in helping me so I thanked him (for what, I don't know) and turned to be on my way. As I walked away he offered a Hybrid Sienna, which is a van. As if the earlier part of our interaction wasn't disappointing enough, this was icing on the cake. Oh it doesn't stop there. Got set up with a different salesperson on that following Monday, Sadie. She was attentive and helpful. We got all the paperwork in and got out CR-V appraised for trade in value. We were promised our name was on the Rav4 coming in off the truck later this month, all we needed was final numbers from the Sales Manager. After hearing nothing back for a few days, reached out to Sadie. She was out of town. So my husband, who IS AN EMPLOYEE, went in to ask the sales manager about numbers and was told very unapologetically that our name was never on it and it already sold. So if you are expecting to be treated with respect, decency and like your business means anything-you should shop elsewhere for your vehicle. Wish we could say we feel proud to be part of the Mid City Family, unfortunately that isn't the case. read more

Rob Lucas, you are Superman!!! We have always bought our cars here, and now we will always be life long customers!! I didn't have an appointment, but noticed that a latch was flipped on passenger door. Taped it and limped to Kia/Ford service at Mid City from work at 6:00am Tuesday. I was sick with worry over no appointment and it possibly being electrical. Rob came out of the service office, all smiles and warmth, looked at it with me and fixed the latch. He was sure to show me how and never made me feel silly. I will ALWAYS come back! I reccomend to anyone!! read more

I am extremely frustrated and disappointed with the way these people run business. Yes, the people are nice people and seem to be trying their best, but time after time they keep failing to keep updated notes in their system, calling me telling me the wrong time for my appointment tomorrow. Have or have not ordered the correct parts. Get it together. Better off driving to sf to get a proper appointment. They will also try to charge you for a diagnostic fee even if you brought in the codes for them. I did half your job for you, you say your machines will read different.. Well it didn't. I can appreciate a double check, incase something else does occur, but don't question your customer's judgment or proof of codes. Waste of my morning. read more

Wow, I see nearly everyone has the same opinion of Mid City's Service Department as me. That being, it's abysmal! My husband and I purchased our 05 Honda Accord from them in October 2012, and being that it didn't have a warranty anymore, we thought, hey, let's play on the safe side and go ahead and get an extended warranty. We've used the warranty once, to fix a door that refused to open from the inside about 5 months after we purchased the car. But it wasn't easy to get the warranty to cover it, and after some run around, they said, and a very droll sarcastic way, "you should be happy, they agreed to cover it". Oh? So I paid a few thousand for this insurance, oh, I am so ecstatic!! No, you silly-pants, I paid for that service, fix the damn thing without complaining! Since then they have continued to disappoint and infuriate. What was that, Service Department, my brakes are perfect and everything check out? Are you sure Service Department, because I asked you to check them, specifically? Ok, so I can drive an hour and a half to where I work and live during the summer and expect no problems on twisty mountain roads? Sure thing, Ma'm! Screeeeeee errrrr screeeeeeeeeeee, says my car ONE day after I get to my location and find myself in the middle of a busy work week. Oh goodie! I look into my paperwork, next to Brakes, it says, great, fine, checked off! My Lube Zone mechanic? Ummm your rear brakes are bad, awful, in fact. We'll get those fixed for you today. Oh, did I mention they charged me $200 to tell me everything was fine with my brakes. Because they did. And just recently I paid them $300 to tell me everything was just spiffy with my vehicle. I know, shame on me for taking in back to their lying arses. But I went with enticement of a covered by warranty fix. Never again, mark my words, Never Again. So, to sum up, save yourself a lot of money and go ahead and buy your car elsewhere!!! read more

The car alarm on my 2006 Honda was having an annoying habit of going off after turning off the engine...and intermittently in the middle of the night...and sometime while driving. You get the idea...so made an appointment for 9:15 this morning. Arrived a bit early (THANK YOU for signs directing you right to the service department-I never seem to know where to go!) and an associate meets you as you pull in-cool. Went in, checked in with Angela C.-then spoke to Jeremy R. about my dilemma. He said, we'll check it out so I took my iPad and waited for the verdict. Turns out I had an 'aftermarket alarm' that must have been installed by the previous owner! They disabled and removed it-still have it in the front seat. Maybe I'll sell it on eBay... Anyway, VERY pleased with the service, the prompt attention by Angela & Jeremy, the free Wi-Fi and ultimately the solution to my problem. Thank you so much!! (The neighbors thank you too :-) read more

The service department said I needed to replace a number of parts on my Toyota truck which I had purchased here. I went in for a routine tuneup and got a call saying there were several parts were about to go out with my 4 wheel drive, which I haven't even used for 100 miles in the last 8 years. They claimed it was all necessary and that the bill would be $5,500. I declined this maintenance and have since had two independent mechanics look at the my truck and the invoice from our local Toyota dealership. Both mechanics are adamant that these repairs were absolutely unnecessary and Mid City was simply trying to take advantage of me. read more

I scheduled an appointment to get my cars recall part fixed. As soon as I got there they took my car right back. They said it would be about an hour and a half. They got my car all done within 45 minutes! Great experience here. read more

This was the most painless car buying experience I've ever had. Very low stress. I knew what I wanted and Mike Shapiro was the right guy to guide me through the vehicles I bought. Yes, plural. The Tacoma was so nice, but I couldn't pass up the 4Runner either. Got them both. I was shocked how well the whole process went. Very professional all around. I also enjoyed getting two very good deals on models that don't often get discounts or incentives. Easy to work with and I highly recommend Mike Shapiro and the finance team at Mid City Toyota. read more

Harpers mid city Motorworld Toyota dealer charged me $5000.00 more for my 2013 Camry SE than the same equipped SE 1 year newer (2014) in Sunnyvale Toyota and Another Toyota dealer listed in San Francisco Chronicle. read more

Mid-City Motor World - 2013 Camry SE 4 cylinder - Auto Repair Near Me - Eureka, California

I have been doing business there for years. Most of the time they get it right the first time, but always make it right if a return trip is necessary. All in all they do a good job, always schedule me in as soon as they can. Much better than other dealers in the area. Fortunately toyos dont need a lot of repair. You have to know about cars and how to conduct proper business which is what I suspect some previous comments did not do. No one buys a extended warranty, just looking for trouble. Bottom line though, I will be back. read more

Really stoked on this dealership treated us great. Kim got us exactly what we wanted put my wife into the truck she wanted. I would recommend this dealership to anyone thanks Mid-City read more

I won't go back. Went in for an oil change/tire rotation. Asked them to look at my windshield sticking when it went down. Asked them to LOOK and see if falls under my warranty. It did not (they said only parts are under the warranty) and they simply cleaned off the sticker glue that was on the windshield (goof off works). Then they charged me $80. for the work, without a previous estimate, which by the way is against the law. I'm disputing the charge and putting in a complaint to the Better Business Bureau. read more

I bought a New Tundra TRD Pro off the lot, knew what I wanted when I stepped on the lot. Midcity The sales department made the purchase a titillating event even though they seemed near skeptic to my purchasing power. The truck needed service after a couple months due to a faulty superfluous component. Toyota Polymer Plastic broke from normal use. The Service department cleared external damage, by a rep, before the upcoming weekend. I was content about leaving my New vehicle over the weekend to get the formalities sorted. Monday came around and the service manager declared rocks or debris caused my issue. I also infer the service manager to put my Insurance agent on a three way call, so when I said ok to Jeremy the Service Manager, my insurance claim was decided. I will never accepted this erroneous service. I bought their Gold Plate services and Tim from the sale department refuses to give a courteous call back for my refund. I still haven't fixed the piece of plastic. The part was faulty before twenty five hundred miles into the brand new vehicle. read more

These people sold me a car about 2 months ago and now I am having to spend $600 to fix it. Don't buy from this dealership!!!

How do you charge someone $70 to tell them there is a hole in the oil pan...after they already told you that was the problem? So you tack on 30 minutes @ $140 an hour. You gave me a quote to get my car in there then added extra once it was there. Then you give me the option to take it somewhere else...after I pay the $70 for finding a hole that I told you was there. I told you to replace the pan...what is the inspection for? Extra money...that is what it is for. read more

Had to get some stuff serviced for a recall on my Rav 4. Usually, sitting in a car dealer is not my idea of fun, but I was helped by Josh. He was super friendly and really funny. Had me laughing the whole time. Really great experience and it went a lot faster than I was expecting. read more

So my daytime running light stopped working. So with a road trip coming up I wanted to make sure everything was tip top. I called a place In eureka after failed attempts at "do it yourself YouTube" and was quoted at 150$ to just replace the bulb. I quickly pulled into mid city on my way home from work that day just to check and see if they could help. Two technicians got on the cement and fixed the bulb. It turns out the Place that had recently repaired my car from an accident didn't properly put the bulb back into place to it just wiggled loose. I was so grateful for those two guys. And the lights still on! Thanks guys! You rock! read more

Went here for 30000 mile maintenance. They said I needed back brakes and the drums turned. They showed me the damage to the drums and how worn the shoes were. I thought they were charging a lot. So I took my truck to les schwab. Les schwab examined the brakes and said they were in perfect condition. They even showed me the same brake as the dealer showed me and it was not damaged or worn. I asked if he checked the other brakes and he had. They were all in great condition. Toyota are liars. Trying to take advantage of ppl showing them damaged parts that did not come off their car. Do not go here for service. Also, there windshield wiper fluid is water. read more

Alright so this is the first review I have literally ever written on anything but I felt it necessary due to the lack of knowledge, professionalism, and communication that this place has given me. This review is primarily regarding mid city's service department. I bought a used 2006 subaru impreza wrx from Mid city, I was super excited for my new car as I had wanted one for a few years, I drove it for 2 weeks without incident and then I noticed that when the car was idling it was squeaking. I did some research and discovered I needed a new throwout bearing which involves pulling the entire transmission. Since I had only had the car for two weeks I took it back and spoke to the service manager who saw my issue and directed me to the service department to get it fixed. When I bought the car I had also gotten them to throw in the 90k timing belt, water pump, etc service since the car is at 87k. They were supposed to call me when the parts came in, apparently the parts had been there and I had not been informed so they let me know that they would like to do that as well but agreed to fix the throwout first as I did not want to leave my car for more than a day. They told me that my car would be done by the end of the day which I was okay with. I took the shuttle home and did not hear back I finally called at 4 and my service advisor told me "It will not be done until tomorrow he is working on the 90k service and has not yet gotten to the bearing"... THIS IS THE EXACT OPPOSITE OF WHAT WAS SUPPOSED TO HAPPEN! I brushed it off and figured whatever it will save me a trip and they told me that the car would be ready at 2pm the next day. I again did not hear from them and called at 3ish. They told me that the car would be ready around 5.... I called again at 5 and they told me the car was still not ready and it would be ready tomorrow around 2 because "they are not a subaru dealer so it's taking their techs longer than expected... WHY ARE YOU SELLING A CAR YOU CANNOT WORK ON?!?! Again I brushed this off this time with a bit of an uneasy feeling that these people might do more harm than good since apparently they don't even know how to work on my car. The next day I call and they tell me yes my car is ready, I go to pick it up get in and before I even make it off the lot I realize my check engine light is on (mind you according to the sevice slip they took it for a test drive?). I immediately turned around and brought it back, they seemingly cleared the codes told me to schedule another appointment to get the engine light fixed and that it was safe to drive. Annoyed I agreed cause I needed my car... I drove my car 10 min back to my house and when I got back MY ENGINE WAS SMOKING!!!!!!!!! I immediately turned around and brought it back again spoke with the sales manager and got a loaner car to drive till it was fixed. The next day I called to get and update, I spoke with my advisor who told me that he had cleaned the engine which was smoking due to them spilling coolant on it and that he was working on the check engine light when I asked what exactly the engine light was throwing he sounded annoyed and told me that they were working on it and that it should be ready by noon tomorrow and to just drive the car they gave me and he would call me when it was done... It's now almost 1 I still have not heard from them and I do not want to call and check up on MY car because I feel that it's an inconvenience to them for me to know what's going on. One thing I know for sure is that I will NEVER be bringing my car back to mid city for any sort of service their techs do not have a clue what theyre doing, their service advisors are rude, unhelpful, and horrible at communication the only thing that I would say it's safe to do there is buy a car... as long as you know FOR SURE that its in perfect working condition. read more

I have a 2008 Lexus and since there are no dealerships in the area I assumed Mid City Toyota would be the place to go but I was WRONG! It all started with my key fob being washed and $2500 later my car still doesn't work. Mid City accepted the job and after hours of diagnostic work found a problem to repair. After the repair was made and expensive parts were ordered the car still didn't work so then they recommend I have the car towed 4 hrs to Santa Rosa Lexus. I wonder how much time and money I would have saved if Mid City wouldn't have bluffed that they knew how to fix a Lexus. They don't have competent staff and I waited weeks for the diagnostic work that they had to call tech support to help with because they didn't know what they were doing! Makes me sick. I'm a single mom of 3 with no car and a huge deficit in my budget thanks to Mid City. :( read more

My truck overheated and this was the nearest Toyota Certified service station. They replaced the head gasket which cost a small fortune. I was heading back east and in Utah my truck began overheating again. Had to take to Toyota in Colorado, where they found a crushed gasket. Mid City wouldn't refund the poor maintenance they had done. Less then a year later my engine gave out on the highway. The Toyota place in Medford, Or found that a mechanic at Mid City didn't tighten a bolt in the timing. Needless to say I had to go round after round with Jeremy the Service Manager there. He is rude and has terrible customer service. After lots of stress they fixed it only to have it come back and soon after get the engine light come on. Needless to say I traded it in. Be warned the maintenance done here is very poor. read more

This is one of the worst car dealerships in Humboldt. Not only do they pull very questionable and shady business moves when it comes to buying a vehicle, but the service department which handles oil changes etc is also TERRIBLE. Waiting 2.5 hours to get my oil changed must be normal here? Lithia is my new dealership and they are much better, I suggest NOT going to this sorry excuse for a car dealership... read more

I purchased a used car from Mid-City Motor World on a Saturday. The salesman assured me that if I found any problems with the vehicle to please let him know, and Mid-City would fix it. There were no mechanics on duty on Saturday. He told me heart felt stories about how Mid-City stands behind their customers. He told me how Mid-Cities reputation was based on keeping their customers happy. On Tuesday, I returned with several minor problems that needed repair and a wheel alignment that they agreed to do in writing. I dropped my car off around 8:45am. At 1pm, the service manager called, and said that the car was test driven and it drove perfectly and did not need an alignment. The trunk that always slams shut was normal. The CD player that ate my CD was now working fine. And the cup holder that was broken the sales manager declined to fix. Declining to fix a cup holder pushed me over the edge. After spending $13,500 on a used car, my present and future value as a customer was below repairing a plastic cup holder. I then called the sales manager who blamed the salesman for promising me to fix anything not under warranty. Then my salesman called and was apologetic but refused to honor his word. Word of warning, Mid-City does not have the honor or integrity to stand behind their sales pitch. I will never return to Mid-City Motor World nor recommend this dealership to anyone. read more

Zero stars! This place is horrible. I regret ever buying my truck at this s*** hole. They'll convince you to get they're service plan but can never get your truck in to be worked on. Non understanding customer service. I've had to take my truck to other shops to be serviced because they never have time read more

Came for a simple service worst place in the world if you ever come you'll know what I mean. Horrible attitude don't want to help you at the service department. Your better off traveling hundreds of miles to another place. read more

If it were possible, this place would get zero stars. I bought a previously owned Toyota Camry, and it was a disappointment from beginning to end. First, they did not update the tags like they said they would. (I even had paperwork saying they would get it done.) I ended up getting a hefty ticket because of that. My car ran fine until about a week after the warranty ran out. Issue after issue came up with that car until I spent nearly $1000 in repair. My mechanic even said that they ripped me off and some of these issues were pre-existing things that the dealership had not fixed or had "fixed" temporarily. (A dirty, old filter, an old battery, and bad pistons, just to name a few.) He said that this place had done this before...they temporarily fixed things, hoping you'll come back to them to get repairs and spend your money with them. They did pay me half of it back, but not until a very uncomfortable confrontation with management, and contact with the Better Business Bureau. Stay away from this place. read more