I've had to bring my small dog in for 2 emergency visits related to seizure activity and had great experiences each time. All the staff were friendly, helpful and good with my dog. Both visits was because it was during off hours hence my primary vet was closed. We were seen quickly and all my questions were answered to my satisfaction. I never felt rushed or stupid for asking questions. My most recent visit, I had to rush my dog in and they saw him right away. I had initially called as I was unsure if his behavior warranted a visit so they had me send a video clip to make sure and they did recommend him to be seen. During his stay, they called to update me on any happenings which thankfully there were none. At discharge, they supplied me with medication and a script to get a little more in case I couldn't get a quick follow up visit with my primary vet. Though it is pricey (each visit I opted for several hours of observation), I expected it but you aren't pressured to do anything. They will print out an estimate and breakdown of what and how much everything would cost. Then as the pawrent, you decide. They have a free private parking lot and 24 hour visiting hours or you can stay with your pet. There's always someone there so I felt confident my furbaby was safe. read more

My cat had a urinary blockage- crystals. I had to bring him in the VEG at midnight (because my vet was closed). The vet there was spot on. He also told me right away how much this treatment cost and if we had insurance. They fixed my poor suffering cat. He stayed there for two days and I could take him home. I am very thankful that my cat survived. Thank you! The staff was very patient with me as well. I had thousands of questions but they were very patient with me. Again, my cat is alive and if I would have an emergency I would bring my pet there again. read more

I just wanna take a minute and thank Dr. Zachary and the entire staff for taking such good care of our little boy Mufasa... everyone there was so kind and compassionate ! read more

VEG ER for Pets - Mufasa wait ti see the Dr - Emergency Pet Hospital Near Me - Commack, New York

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I had to bring my dog in unexpectedly last night and the staff were amazing. The whole process from start to finish was so simple and fast. Everyone was kind, patient, and made a stressful situation so much easier. They took great care of my dog and explained everything clearly. I'm grateful for fast care we received last night and will definitely come back if she ever needs emergency care again. read more

I've had to come here twice, once with one of my client's dog and the second time with my own. Both times I had very positive experiences. The vets are fantastic and extremely attentive. I was put in my own private room for the second one which helped ease the anxiety my dogs were feeling. They were kind and explained everything they were doing and gave me a price breakdown for everything. I strongly recommend! read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Commack, New York

Another amazing experience with a weirdo cat! We brought in a cat that had just been trapped who was very scared and his mouth was hanging open. They easily sedated him, found the problem, and got us on our way. Dr Ross is amazing, as was the staff! Shout out to Ayanna, Ash and Taylor, and to everyone else whose names I didn't catch who were just the bees knees. Thank you again!! read more

VEG ER for Pets - Chip getting his checkup with the matted fur we removed from his teeth - Emergency Pet Hospital Near Me - Commack, New York

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Brought my cat Pearl here with a bad case of diarrhea and terrible weezing & loud muffled breathing from asthma I had Brought her to her usall vet a week or 2 before bringing her here she was put on unnecessary meds that were not needed and a wrong diagnosis.The Doctor and techs were so nice they were able to give me a proper diagnosis to the weezing which I was told was from an upper respiratory infection which wasn't the case they gave me a new medication for her tummy and her breathing my furbaby is progressing and finally starting to feel so much better a little pricey but definitely worth it Thank you for helping my Pearl. ....... VEG ER read more

VEG ER for Pets - My Pearl feeling awake and on the road to feeling better - Emergency Pet Hospital Near Me - Commack, New York

we tried to adopt two dogs separately. they discouraged and refused because: 1. one was food aggressive, even though we would feed him separately as we always did when we had more than one dog; and 2. the other was because we have a cat. they are both still living in their cages. we offered a warm and loving home to either one. i gave them references, which they never checked. i believe ollie's angels and north shore would be better choices. read more

This veterinary is a scam!! Stay away. I brought my cat in because she couldn't walk or stand and Didn't have appetite. Doctor said she seemed to have back pain without any imaging. Doctor prescribed medication and charged me about 1 thousand dollar. My cat got worse in a week when doctor told me she should be better in a week. When i called they wanted me to come back to reevaluate and charge me more money. It disgusts me to see doctors like this all about money instead of well being of my cat. If you care about your love one go to someone who cares about the pet not money! read more

I have a ferret who was very lethargic and almost comatose. He is 7 years 5months old so I thought that he might be on his way out. I called the usual vet that we see and was told all vets were in surgery and they wouldn't take emergencies. I called another veg vet in Commack they did not have a vet to see ferrets that day. They recommend the vet in Plainview. They had a Dr Wiggins on duty who dealt with ferrets. She was great we will be using this vet from now on. She was very knowledgeable and spent time with my daughter and I. This was the veg er vet on the lie service rd in plainview. It was only $125 for a visit and if I had brought him in for an emergency it would have been 200. Which is cheap considering that the er vet on sunrise highway wanted 330 for an emergency and didn't have a ferret vet that day. The VEG ER vet in plainview is very clean and did lab work while we waited. We were seen very fast . Phantom is doing extremely well with more energy. I will be using this vet from now on! read more

This animal hospital was absolutely amazing during a sad time for us . We brought our Dog in for a diagnosis as She couldn't even walk. We had Her in a blanket that took 3 of us to lift ( She was 100 pounds!) . They had 5 Techs come out to put Her on a gurney ! The care they displayed and gave Her was just amazing during this difficult time. We were devastated to hear that there wasn't much to do for Her but put Her down . They gave Her chocolates and all the food She wanted as Her final meal ( no loss of appetite at all ! ) . The Vet ( a sweet young Woman) spent a lot of time explaining our options and seemed VERY caring. Made a difficult decision about as good as possible. This was the only time we have used VEG , but I highly recommend them read more

Everyone was amazing, but kudos especially to Dr. Mcguigan! Not only kind and friendly, but fast, efficient, and super competent. We didn't get a room, so we sat by one of the tables in the main room. It was incredible to watch Dr. Mcguigan juggle each patient expertly and with individualized care. She fielded questions from multiple patients at the same time. I was amazed that she could remain so compassionate and patient despite the clear high stress environment. It's an emergency vet, so it will be expensive, but you get premium care and attention. Such an organized place! I hope I never have to return, but if I ever need to, I absolutely will! read more

Writing this review to warn others, please advocate for your pet. VEG ER in commack has prematurely discharged both of my pets who were admitted here for different reasons - management of HGE and CKD. This place will charge you left and right but will not treat the whole picture, (if an animal has a chronic condition you keep that in mind as you come up with a treatment plan), they didn't. I'm heartbroken to say the least and will never bring any animals to this facility again. Note, new grads aren't the best option when it comes to taking such critically ill animals. read more

We brought in our dog this past weekend and the staff did an amazing job with her. They were respectful and kind answering all of our questions. They gave us information on pricing for all different things and made us feel very comfortable throughout the process. Most importantly they treated our dog well and she's doing better! read more

if you love your pet do not go to veg in commack,they have no compassion for you or your pet i went there monday before christmas my dog stopped eating and had breathing issues i was there for 4 hours before someone looked at my dog they didnt even take his temperature they did a sonogram and said he has fluid on his lungs they gave him an antinausea shot and pain pills and sent us home $765 then 2 days later christmas eve i bring him back at 9pm they take his temperature and do blood work and x-rays blood work came back white blood cell count was high ,they said x-ray showed congestive heart failure cancer and water on lungs they suggested to leave him there for three days on oxygen at $4000 a day they said oxygen is expensive,i said im not spending $12,000 on a 14 year old dog ,they said euthanize him i said im not doing that give me meds ill take him to my vet,charge me $1475,i go to vca commack animal hospital they lusten to my dogs heart hear nothing do x-rays shows no congestive heart failure no cancer and showed fluid on lungs give my dog antibiotic shots and antibiotics to take home after 3 days he was back to jumping around after 1 day he was eating and drinking dr pettit at commack animal hospital is awesome she saved my dogs life please dont go to veg emergency while i was at veg they euthanized a few pets maybe they could have been saved very bad place all they care about is money they misdiagnosed my dog do not go to veg emergency in co read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Commack, New York

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Honestly no complaints other than the vet tech making fun of my dog's seizures, making jokes and laughing about it. Like they have great care but I didn't need to hear her jokes about how my dog has 1 seizure every year. An annual seizure, her seizure anniversary. Extremely insensitive and I would've spoke up if I wasn't scared for my dogs health and wellbeing the whole time. Wait until I leave next time read more

I would give zero stars if I could. I brought my cat in ~12 days ago. They gave her antibiotics, subcutaneous fluids, and also drew her blood. 1. They prescribed her antibiotics for a 10 day supply. They only gave me enough for 5 days, which I didn't realize at the time. Today I asked them to get the remaining 5 day supply since I paid for it and they were the ones to initially give me the incorrect quantity. They essentially refused because my cat has been "off of this antibiotic" now. 2. The vet told me that they would hold her blood sample for two weeks and can send it to get tested if within that two week period. I call them, about 12 days later, and they tell me the blood sample is no longer viable. Apparently when the vet said "two weeks" she actually meant "5 business days per week, aka 10 days". They tell me that I can bring my cat in again to get another blood sample drawn, but they would have to charge me another ED visit. Mind you, the last visit cost me over $500. As a healthcare professional myself, the way this group handled this situation was extremely inappropriate.. and in my opinion, they value money over pet health. It's such a shame. read more

Great service , amazing doctors and the best receptionist ever ...thank you for all you do for wildlife

Since my last review was taken down (prob paid to ) I feel the need to let a REAL review of this place be seen . I give this place 0 stars if I could . Please DO NOT bring your beloved pet here ! My 6 yr old cat died after an emergency visit . They misdiagnosed & treated her . Of course after paying in full for visit and tests I was sent home with her , within 24 hrs she was rushed to another 24 hrs clinic and passed away. The devastation of being told she is fine to her passing away is heartbreaking in its self . To then find out this place hires new graduates without proper training & mentorship just made it even worse . I sent her files to 3 other vets who have years of experience all agreed she was not taken care of properly and any well educated vet would / could see the real issue. read more

My dog fell down the stairs and was in really terrible shape, i called to tell them we were coming and as soon as i walked in they grabbed him and attended him with care quickly. He had traumatic brain injury from his fall and i had to bring him a week later for a check up and they were so great i felt more comfortable bringing him back here vs his primary vet. The service here and every single one of the staff from the front to the back is 100/10 amazing, i wish i could give them more than 5 stars. They really made me feel more than comfortable with everything that was happening. I couldn't thank you guys enough for the care you've given my baby. Thank you all 100x over. read more

100 stars for VEG Commack! They are an incredible addition to Long Island pet care. They literally saved my Shitzu's life 2 years ago and just today got us thru a breathing issue with my 12 year old Jack Russell. The entire team is so dedicated to the care of every pet's emergency. No carting your pet off to the back room while you wait in the waiting room; you get to stay with your pet the entire time. Billing is upfront - open, itemized & honest. Complete transparency start to finish. an entire brilliant team filled with kindness & compassion. Highly recommend. YELP on the other hand gets 0 stars! I don't want your app - stop redirecting me to it - I prefer browser read more

The end of a pet's life can be so emotional and sad. They are a part of your life for so long (but not long enough). My ragdoll Asia had been declining for some time and when I realized she was dying, her usual vet was closed so I called VEG. I told them Asia was going into convulsions and they told me to come right in. When I arrived they sprang into action, got her on a table with a team already assembled to stop the spasms and comfort her. I knew it was her time and gave the go ahead to administer the shot. They were so considerate and compassionate (I was a mess), letting me spend some time with her to say goodbye. I really appreciated the staff for what they did for me and Asia. read more

Beware of these crooks. They lie and pad the bill into the thousands. The majority of your bill most likely will be tests and proceedures that they never did. They do not care about your animals. They only care about making the big bucks with their con game. These so called doctors are first year vets that take risks with your animals. Why would they care about your babies, they get paid whether your fur baby lives or dies. They took me for over 6300.00 (with 3000 of the bill checking blood pressure) and sent me home with a litteral corpes. My pet died that night and was suffering. They just don't care and will rob you blind. read more

This is in addition to my original review on 3/24/23 April 6th 2023 To add further insult to injury Dr Donovan did follow up with an apology call. Then at her own suggestion she told me that she was going to compensate me $$ back to use on my dogs future medical costs because she felt so badly about not following up at all........well no surprise here SHE DID NOT FOLLOW UP ON HER WORD OF GIVING ME BACK ANY $$ AND THAT WAS OVER 3 WEEKS AGO. What kind of a Doctor does that ....What kind of a person does that??? I am going to try and follow up the chain of command but she is the medical director so I am sure I will get no where. Just very very disappointed in the whole thing. Very sad. read more

Absolutely fantastic emergency vet hospital. Set up for your pets comfort in mind. Lots of vets on staff. They were very attentive and thorough. The pets are not taken into some back rooms where they perform procedures without the comfort of the owners being there. Instead it is encouraged to be with our animals the whole time. The staff is incredibly kind and gentle. I have never experienced such a great environment in any vet clinic. What a great step forward to animal care. read more

Veterinary Emergency Group (VEG) in Commack, NY provided unsatisfactory emergency care during my last visit. Dr. Sara Ischinger treated my dog Rami's toe injury, but her negligent and unprofessional treatment led to severe complications. As a result, one toe had to be amputated, and a second toe is currently under treatment by orthopedic surgeons. After reviewing the case, VEG's management refunded their charges. Due to Dr. Ischinger's irresponsible treatment, my dog is now suffering and limited to using three legs, and I have incurred thousands of dollars in additional medical expenses. read more

Wrote something already about their business and they deleted my earlier post they didn't want other people to see their negligence, took my cat here because he got in a cat fight and they gave me an estimate for 2000$, saying they had to check is insides, with 400$ of it being miscellaneous, they were then telling me if he doesn't get checked out soon he could potentially have to lose his leg... UPDATE: 2 weeks later he walking on all fours I will stand with my cat and make sure everyone knows what underground works are happening read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Commack, New York

Absolutely love this animal hospital and the location in Carle place. If I ever have to take one of my pets to an animal hospital there will be no hesitation in going here. All the doctors and staff members are amazing and I could not thank them enough for saving my 8 year old cat Lacey's life. Lacey was hospitalized on 3/14 in critical condition and released on 3/17 like a new cat. She had a rough 4 days after a severe UTI infection and bladder stones obstructing her urethra. The staff was always attentive with our phone calls and sending us photos/videos of Lacey daily. Lacey still has a long recovery with her infection and another stone but I am so happy to have her home with us. She's happy; playing, eating, purring and cuddling, just how she use to be. She's our miracle cat Attached are pictures from her stay and when she came home. read more

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This place is amazing. Our 14 year old cat stopped eating and we brought her to this location based on the positive reviews. We were not unrealistic about what was going to happen. The staff brought us right back to an exam room. While we did have to wait about an hour to see the doctor, without an appointment at a walk in emergency location, I didn't find that unreasonable. The doctor examined our cat and gave us our options. The doctor and all staff were compassionate every step of the way. The prognosis was not great and we chose to not have her suffer any longer. As hard as this decision was, they understood and only proceeded when we were ready. We never felt rushed throughout the entire process. We also chose private cremation. I thought it was a little pricey but honestly, it included everything and when we we received her ashes, I was blown away by how nicely it was done. Highly recommend! read more

The team was fantastic during a challenging time. They provided numerous options, and when it came to euthanasia, they showed compassion and didn't rush me into making a decision. I truly appreciate their care and support. read more

I have taken my dog Elliot there on three separate occasions. He received excellent care every time. . A big shout out to Dr Holy Griswald, and Dr Brianna Mcguigan. They have extraordinary bedside manner and are excellent in Veterinary Medicine and Surgery. Its very reassuring to know that this clinic is there when you really need them. Regards, Jeanette Royce and our wonderful Shih Tzu Elliot read more

I am SO glad we decided to take my baby Waffles to VEG. We took her to our vet where on Saturday, she had a 106.1 fever. The vet put her on ice packs and said to go to VEG. Dr.Dan and his team are the best. From the vet techs , the nice receptionist, the overall quality of care, and some snacks for pet parents I was impressed. I was most impressed that they didn't force hospitalization on us, gave us options, and gave a fair estimate cost some of which was refunded. Waffles my cat stayed overnight. They had her on IV meds and her fever eventually came down to 102 around 4 pm Sunday. They explained everything to me so I was informed. The best part is they let you stay with your pet. We went home around 11 pm , I came back at 7 am, then she was discharged at 4 pm. If you have a pet emergency go to VEG. We are so happy we did. read more

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Dr Megan was great! My dog was attacked by a much larger dog and Dr Megan took such good care of her! Just did exactly what was needed. Not sure Dr Meghan is a regular in Commack , but I'm glad she took care of my dog. She was excellent read more

Last night we brought our girl Ella to VEG after she ate a lamb bone and vomited several times. She was immediately taken in for xrays which confirmed the bone was lodged in her esophagus. Dr. Brianna Mcguigan and her wonderful staff began to work on Ella to dislodge the bone. After 4 hours of diligent work on our girl with no result in the bone moving, they called in a specialist to help, all to prevent what could have been an extremely invasive surgery and long, difficult recovery for our pet. After another hour of working on her they were able to move the bone into her stomach, avoiding the surgery. We are beyond grateful for their skills and compassion towards Ella as well as our family and cannot express our thanks enough. read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Commack, New York

This Pet Emergency Hospital is by far the BEST! I didn't want to delay in writing this review. Our dog wound up in the emergency room at 3 this morning. We phoned ahead and spoke to Jackie who took the number for the ASPCA Poison Control and by the time we got there they had already called Poison Control regarding our case and they were ready to treat Winkie. My husband just said it best, we were treated like family. We were able to go inside with Winkie, which put all of us at ease. EVERYONE there treated us with such kindness and compassion and the care Winkie received was exceptional! He is home now and expected to make a full recovery! We want to express our sincere gratitude to the wonderful doctors - Dr. Brianna Mcguigan and Dr. Zach Schmauch who treated Winkie with the BEST care, the wonderful Nurses - Jackie, Jess, Nikki Veronica and Nick, and the wonderful staff Michelle, Jennifer & Ashley (if I forgot any names please know everyone there is WONDERFULLY kind and caring!). When we left Winkie last night we knew we were leaving him with people who cared. THANK YOU so much to everyone at Veterinary Emergency Group. I hope we never need you again but it is so nice to know you are there if we ever need you and that you care! God bless you all! read more

Place could definitely improve, my dog got a small deep cut on his neck, we sat there for almost 2 hours while 15 workers sat at a table and talked to each other. All they did was shave the hair around the cut then give us several different meds for $600 read more

Our dog Adonis was rough playing running with his ball and hurt his leg. We have been to several other emergency hospitals in the past with our other animals on long island and would not return to any of them due to the horrible treatment and care. We knew we definitely had to try a new place and went on the internet and discovered this facility in Commack. Very close to our house, in Northport. From the initial phone call we thought MAYBE we finally found a great place. The girl that answered the phone was very friendly and put us on the phone with Dr. Donavan to discuss our pets issue. They are also very transparent with upfront pricing and do not skate around the issue when you ask about fees. We registered on line to bring in Adonis on Sunday. When we arrived the girls were so friendly and warm it was a pleasure. They treated Adonis who is not always the friendliest with such care. We decided to wait in our car instead of waiting in the facility until it was our turn. The receptionist called us to let us know the Dr. was setting a broken leg on a dog and might be a while. She asked us if we wanted any water or needed anything. WE KNEW RIGHT THEN WE FOUND OUR PLACE. They respected our time by keeping us posted. We didn't care that we had to wait. The communication was great and we actually didn't even wait that long. 20 minutes later she called on our cell phone and we went in. They put us in a room with no table just a bench. Dr. Donovan came in with her assistant. Both beautiful people. The Dr. asked us to put Adonis down and her and her assistant got on the floor to make him feel comfortable and then examining him. Yes, on the floor. The service here is spectacular. Every girl at the front desk was professional and caring. Dr. Donavan is a sweet heart. We were not hit over the head with any exorbitant bill and paid exactly what we were quoted over the phone. This is the best animal hospital on the Island. We are grateful we have a place that we will always go to and feel good about in case of an emergency with our dog. Thank you for the great attitude, service and care that was provided to us. read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Commack, New York

I took my 9 month old pitbull here today because he broke my sisters necklace off of her and swallowed the cross. I called on my way in and, because he had to be treated before he started digesting it in order to avoid anything extremely harmful, they took him in right away. Within 20 minutes of pulling up to VEG, they had Turbo throw up the cross without harm and had me all ready and checked out to leave! They're reasonably prices, everyone was so sweet and caring and truly showed compassion for Turbo and myself and they work in a very timely and professional manner. Animal hospitals are a huge fear of mine due to past experiences but I could go on forever talking about how great of an experience i had here. Hopefully won't have to come back but god forbid if i do, this is the only animal hospital i will bring my puppies to. Thank you VEG! read more

Caring, efficient and proper emergency veterinary care. Being able to stay with your pet is a huge plus.

I can't say enough about how amazing the care and treatment for my dog Oscar. From the second I stepped in to have Oscar taken care of, the level of service surpassed any other vet and or emergency hospital I have ever been to. I highly recommend the staff here. if you're on the fence, don't be... the best ! read more