Three years ago we bought a home in Heritage Hill Country, it had a RH Peterson gas log. about two…read moreweeks ago it started to act up (the lighting process was not what we had been experiencing in the past) we d found out that Hill Country Propane was the distributer for our gas log. we call them, Chris came out and addressed the issues, based upon what we said the made some adjustments said if the issue presists call them, it did, Eric came out, we provided additional information, he spent almost an hour and identified the issue, a the valve was stuck open, the made some adjustment, said if the issue come back, call and they will replace the valve. when we asked what we owed, both Chris and Eric said NOTHING, since they installed it, adjustments are free. What GREAT CUSTOMER SERVICE. THEY DESERVE OUR BUSINESS AND YOU NEED TO PATRONIZE THEM - Michael & Regina Wallace

Great service and open when you need them. Cost is reasonable and the drive though process is…read moreefficient.

I ended up in Texas because of a guy with a Buc-ee's T-shirt…read more About year ago while shopping for groceries at Freddy's (aka Fred Meyer) I saw some guy confidently wearing a red t-shirt with a cartoon looking beaver on it. I was like, "Um, ok, what's that about?" I got home and looked it up. I found out it was Texan company. Then I decided I wanted to visit the biggest Buc-ee's in the Lone Star State. We landed in San Antonio and rented a car. Thankfully it didn't have a California license plate. We drove to Luling on our way to Austin. We pulled into the Buc-ee's parking lot. We saw the gas prices. Gas in Texas is more affordable than Washington State. Took a photo with the metal critter in front of the entrance then made our way into the store. Spacious, busy. Bathroom was clean. We picked up some brisket sandwiches and some sodas. Food is more affordable in Texas. We also bought some souvenirs to take back home including a red shirt with the beaver.

Buc-ee's is known for spotless cleaning, smiling faces, fast paced and good energy. Went there…read moretoday at 7:40pm and it wasn't too good. Restrooms had two hand soap dispensers completely broken, paper towel in the corner on the floors, soda station a mess and not wiped, slushie station a mess, coffee sauces out, empty bottles sitting there, coffee machines dusty with beans all over. Come on Buc-ee's. Is the normal standard not there anymore. No more wow factor anymore? Or getting too big that procedure is being lost in the process? Didn't look like people were working and the ones who were seemed very unhappy and not guest focused. Coming from someone in management for the past 15 years. Maybe it's just this Buc-ee's that needs work?

Thank you for a job well done. They did a wonderful job installing a propane tank. they were…read moretimely, courteous and great to work with!! thank you for taking care of our propane gas needs so professionally!! we highly recommended Martindale Guadalupe Gas!

The people are great and you never even notice them. They leave me my receipt in a place I will…read morefind it and always a thankful hand written note. I am very busy so I just call them up and they get it done quickly efficiently with awesome customer service. Moved in 2014 and use them min twice a year. Fair prices and great company. Thanks.

Recently moved to Austin, found ourselves in a pickle. We didn't know we got to fill our gas tank…read more Cold front coming in. We hadn't signed up with a new propane company yet, decided that the company that's going to be able to get us out of this pickle fastest is the one we're going to continue working with. I called O'Brien, a guy called Brian answered. He was very nice, it was Wednesday, he said he was going to try to pull it off by Saturday even though it's an extremely busy time and they are backed up. He said he was even gonna try to pull it up earlier. He was going to confirm and get back to me. Which we really appreciated. I called back yesterday to tell them that even if they can't do earlier, we want to confirm Saturday. I called Carl answers. I asked Carl just to confirm they're coming Saturday. Carl said OK. I called the next day because I never got a confirmation. Carl says that he told me if he doesn't call back it's confirmed. Carl never said that. Carl was also pretty abrasive on the phone and he was in a hurry to get off the phone. It almost felt Carl was saying hey this is all I got for you you're gonna have to do what I say if you want gas. I didn't like it. I felt like he thought I had to deal with an abrasive demeanor because I had no other choice. Nope.... I ended up calling Bubba's propane.. they were professional and they're coming the same day. The owner of the company said that his policy is that no home goes without heat and water and all that. We're going to continue working with Bubba forever. you tell me if that decision was good or not. Brian gets 3 stars Carl gets zero

Let me tell you about Cleveland. No, not the coveted vacation destination in northern Ohio -…read moreCleveland the man. More specifically, a man of the cloth. ... and the cloth I'm talking about is none other than the guild of liquid propane (and of course liquid propane accessories). Cleveland runs O'Brien Propane. I've known Cleveland for about 3 years now. And he's saved my ass about 3 times. Most recently was last week. We had a plumber running a new line from the tank to the house and broke the POL valve and asked me to let the propane man know. Cleveland's schedule was slammed for the next week and couldn't make it out. I put him on speaker with the plumber to figure out what was going on and he smelled (figuratively) something funny. He told the plumber to stop what he was doing. Cleveland dropped everything and got here in 5 minutes. Come to find out, the plumber set up the system to send high-pressure propane (175 psi) into the house when it required about 0.5 psi. From what I understand that could've dumped the 250 gal tank into our house in minutes. The conversation got spicy. Cleveland's tech came in the next morning (on his day off) and spent 4 hours overhauling the system. The plumber owned his mistake. And showed up the next day to shadow the tech to learn how to do it right. Another disaster avoided. And all thanks to Cleveland and his crew. The last time he bailed me out was during Icepocolypse when they were working around the clock and late late into the night to get people in need propane to stay warm. No one from any other company has taken better care of me as a client. He's funny as all hell. Always has a giant smile on his face and you can tell his family (and his employees families) mean the world to him. There's a lot I admire about this man. If you live in Southwest Austin or Dripping Springs and are on propane, I promise no one will take care of you better.

No road trip to Austin feels complete without a stop at Buc-ee's off I-35 North near New Braunfels…read more Whether you need a bathroom break, a quick breakfast, or snacks for the drive, this place always delivers. The snack selection is endless--perfect for keeping you energized or, if you go heavy on the carbs, ready for a nap. Despite the constant crowds, the restrooms are consistently spotless and spacious, which is a reason enough to stop. Prices have definitely gone up, but Buc-ee's is still worth the visit. Stretch your legs, stock up on snacks, and enjoy one of the biggest Buc-ee's in Texas. It's a road trip tradition that never gets old.

I-35 seems to average a Buc-ee's every 50 miles. That's fine if they're anything like the one in…read moreNew Braunfels. This 65k+ Sq Ft mecca of goodness has the cleanest bathrooms in the stretch between San Antonio to Austin with delectable eats, an endless wall of fountain drinks including Arizona products (you don't see that anywhere else), and most importantly, the roasted pecans. There's over 1000 reviews here so my review just adds to the noise and means nothing. There's the typical Buc-ee's merch if you need to brag to everyone. There's your fudge, your jerky, your BBQ sammies, and your beaver nuggets. The world is your oyster, but to my knowledge they don't sell those. RIYL: BRISKET. ON THE BOARDDDD

Smith Gas has been my supplier for 22 years now. I have seen many drivers during this time and they…read morehave all been very cordial. Our latest driver, Randy is one super nice person. Dogs love him (or atleast mine do!). Service has always been superb and usually within a couple of hours from when I call. I would recommend Smith Gas.

Ran out of propane called them, and they were out in three hours refill the propane lit my pilot…read moreand was good to go.

Nice to know there is always a source for propane to keep the grills going. Nice team and very…read morehelpful with those larger tanks b

We are a new customer but I like this company after they reacted quickly to help me with a problem…read morethat was my fault.

Friendly service. Very pleasant atmosphere. New development. Cutest shops and a playground for the…read morekids. Propane, coffee shop, food trucks, water and ice vending machines, boutiques, restrooms... Who could ask for anything more?

From the owner: We're a fully-licensed, family-owned propane refill station partnering with AmeriGas located in…read moreSpring Branch, Texas at The District On 46.