I had a flat tire that I could not remove off my vehicle because of the wheel locks ! Not only did…read morethey come out immediately, they took me to get the tire fixed to the shop and back home . Forget the rest I found the best !!

Gustavo is a driven individual who is personable, knowledgeable, and was flexible with both the…read morescheduling and where the work was done. I got my front brakes and rotors replaced and he charged me the rate we agreed upon which was reasonable. He's easy to get along with and clearly knows his way around a vehicle. The work was done in a timely manner and he used quality tools and materials. Not only did he replace my brakes, he stayed around to make sure they worked and gave me a transparent pricing on the work done. I highly recommend taking your business to Mechadox, it feels harder to find honest mechanics nowadays so this experience was a breath of fresh air.

We needed our front brakes, Rotors and Pads replaced on our 12 Passenger Ford Transit 350 van…read more Gustavo answered our call, gave us a quick quote which was way under all the competition in the area not to mention he's running point on a Mobile repair shop i.e. He makes house calls!! Punctual, honest/transparent, quick, reliable, expert service, very competitive rates. This is next level convenience Highly recommend and we'll hit up Gustavo for our next projects.

Thomas has now taken care of my car repairs twice. Both times absolutely amazing. Would and do…read morerecommend.

Thomas did an amazing repair on my A/C and gave me a better quote than any other mechanic I asked…read more One mechanic wanted to charge me $1300 for the repair and Thomas explained how much the parts cost (which was less than 1/3 of the quote the other shops gave me) . He was quick with it and honest about it. He even said I could use his quote to get a better deal elsewhere if I didn't want to drive it to him. He got my business right away instead of the other shops. He will forever be the mechanic I go to.

We got right in with no wait. Servicemen were friendly, informative, and helpful. They even cleaned…read moreour outside windows as we waited in the car. We had more work done than expected, but since we are going to be traveling, we wanted to get things completed so we could feel safe. Since Hyundai service were booked and couldn't get us in there in a timely manner. Highly recommended.

I sent my daughter in to get an oil change for her vehicle while I was at work. Although she told…read morethem that was all she needed, she was told if she didn't replace her filters and top off her antifreeze, her car would quit. That was absolute nonsense. $50 for an air filter?? They took advantage of a young woman. Would not recommend.

Check it out! The Valvoline Instant Oil Change was impressive. Despite the location being quite…read morebusy - which is understandable given the awesomeness of their work - the experience was very professional, quick, and remarkably thorough. Mylan immediately greeted me and thanked me for my patience regarding the short wait time. Great customer service! The oil change was smooth and what truly made the difference was the crew. Marquise, the floor manager, was leading the team - he has such an uplifting spirit and clearly keeps everyone motivated. Mylan, Payne, and Eric - skilled mechanics - worked hard on the vehicles. They were focused, efficient, and clearly demonstrated a commitment to safety by being meticulous with every step. Valvoline offers great discount coupons so check out their site while they work on your car. A huge thanks to Marquise, Mylan, Payne, and Eric for the five-star service. I will definitely be back for future oil changes!

I came here because I needed an oil change quickly, so I wasn't worried about the price. I know…read moreyou can usually get better prices at other places. my car was at a little over 100k miles, and so they asked me if I wanted my transmission flushed as well. I agreed. Then when they went to do the service, they told me they didn't have the right tool to do the transmission flush, and told me to go to a different loation to get it done which is strange to me. i drive a 2015 honda civic. one of the most common cars on the road. Overall, I got done what i had originally intended to get done, but was just a little disappointed I had to figure out my transmission elsewhere. I probably saved some money I guess.

I would give them a zero but that's not an option Four hours looking for the reason, my car was…read moreoverheating. I was told it was the radiator. I explained to them why it was not was recommended an oil change was going to solve the problem never found the issue took it back and they look like they're dumbfounded, I would rank it as a waste of time. Go anywhere else save your money

I called in to see if they would change my tpms senors and they wanted to try to upcharge me for…read morenew ones and wanted me to pay $130 per tire thats a crazy rip off stay away

Corey takes good care of my car when I go to this shop. He is kind and can support his decisions…read morewith paperwork that he prints out for my understanding. I wanted information about the company's used tire policy and he provided it with ease and no frustrations attached. The service was quick and efficient. I was in there for maybe 20 minutes and then DONE! I feel that their customer service matched the value of my service. I wasn't just dealing with a regular car shop, but one that understood that investing in people and quality service is the next best thing. I met a really nice young lady named Kayla, who can really draw, too! She was kind and direct about what was offered, which made me that much more comfortable receiving service. Thank you, Firestone for investing in your customers! Edit: my tire light came on today 2/24 and I went back to Firestone for help. Jesse helped me and got me out of there in less than five minutes! He was patient, kind and willing to do what it took to get the job done! Again, stellar service!

We like the guys and the service we get at Firestone on Morse Road. They are pretty nice. They tell…read moreus what's needed and what's not needed. I believe they're pretty honest and reasonably priced.. When asked questions they explain the situation very well. I took one of my cars to other place and I heard a lot of BS. I ended up bringing it here too and they took care of me. Now, I take all my cars here now and haven't had a problem.

Excellent customer service, friendly staff, transparent service and communication, and great value…read moreon work. 100% recommend and will bring my car back here.

Weber Road Auto is my go to for my van! I love that they are a family owned small business. I feel…read morelike I'm in good hands, no over selling and real opinions of what should get fixed and what can wait. It's nice to see what to prepare for instead of a huge bill dumped on you at the end of service.

These guys were incredibly prompt - called for a quote and got it in 5 minutes with an appointment…read morescheduled next day. The technician, Shaun, realized the service asked would be better executed after a tire replacement & showed me exactly what he was seeing + a few other problems. For a lower price than competitors & technicians & representatives who actually care, these guys are probably the best central ohio has to offer in auto service

The guys at Buckeye Auto were nothing but kindness to this pregnant mom with three kids coming in…read morefor an oil change. They gave my kids matchbox cars, snacks, and took them out to show them the oil change process. I have taken our car in to be checked and they will honestly tell me when my car does not need work done... however they will recommend services when they are needed. It is so nice to have a local auto shop I can trust.

I went to Luke's about a month ago, because I needed to get my transmission flushed. I was…read moreincredibly happy with the service. First of all, when you set up an appointment, you can request a loaner car, so that you don't need to wait there for the car, and I didn't have to miss work. I also saw a different rep ordering someone an Uber for a different customer because who didn't have appointment so there wasn't a loaner available. Secondly, I originally went in for a transmission flush. While I was at work, I got a text and email of the inspection they had done. The inspection was really easy to read, and gave me different levels of recommendations for other things that needed to be done. Some things were urgent, and some things were needed soon, but not urgent, and there were some things that were for maintenance only. On my lunch break, I called my service rep, and he was able to talk me through all of the things on the report, and explain things to me, because I am pretty illiterate when it comes to cars. I ended up also getting my drive belt replaced as well. But my rep made sure to let me know what the price would before I decided to go through with it. At the end of my work day, I drove my loaner car back to Luke's and picked my car up, and was on my way. Overall, the inspection report, and the loaner car I think is what really separates Luke's from the rest. When I've taken my car to get an oil change or the tires replaced at other places, i've always had to wait in the lobby and its a waste of time. I lost no time with Luke's and knew exactly what was happening to my car. Take your car to Luke's if you want incredible service.

The issues started some time ago when Luke recommended power steering service to my vehicle. The…read morecost was over $4,000. It was so high that whenever I went in there for additional service later, the customer service rep would remark about how much they had charged me for the work. However, despite the high price, the power steering system there after failed. Since the repair was still under warranty, it did not cost anything other than my time to get it repaired, but the concern was they admitted that they had used non-OEM parts, which was surprising given how much they had charged. After the power steering system was repaired, I took my car in for a brake job. Once again, I noticed issues. I took it back and discovered that the rotors had warped because they again used non-OEM parts. Shortly after getting that issue resolved, the power steering system failed yet again and once more it was due to using non-OEM parts. During one of the many conversations about these issues, the customer service manager told me they fired the original customer service representative who arranged the initial power steering system. I was surprised they would fire a customer service representative over the wrong parts being used. Then it occurred to me that they might be paying their customer service representatives a commission, which would encourage them to upsell price while reducing cost. That would explain why they kept using non-OEM parts on my repairs even though their policy called for manufacturer parts to be used. I then decided to do a little online digging and found that it does seem that Luke's pays a sales incentive to their customer service representatives. Job postings indicate a wage range from $50,000 to $125,000 and state that job skills must include overcoming objections. This would imply that the polite and energetic customer service representatives are paid to inflate price, reduce cost, and sell customers repairs that may not be needed. That certainly appears to be what happened in my case with multiple repairs. After bringing these issues to the attention of management, the service level I received decreased markedly. Twice I reached out to the owner himself via LinkedIn and was told each time he would personally look into it and get back to me. I never heard from him again in either situation. The customer service manager at the location I use promised to arrange a rideshare to pick me up from my office after the car had to be towed after the last breakdown, but the arrangement was never made, leaving me stranded at the office after hours. I arranged my own rideshare to get to the facility and retrieve the keys to a loaner car that was to be on site for me only to find that no keys had been left, thus leaving me stranded at their garage after hours. I had to hire another rideshare to get home and then return to the garage the next day to get the loaner vehicle that was supposed to have been arranged for me the day before. I have since called Luke's twice and left messages on their voicemail, inquiring about my service records so I could understand what other maintenance might be due on the vehicle. My calls were never returned. Certainly, being greeted with a smile, having a nice lounge to wait in while cars are being repaired, and having loaner vehicles available for those who do not have the time or desire to wait on premises are all great! It seems that the clients appreciate it. But at the end of the day, what we all want is a car that is repaired correctly, using the right parts, and at a fair rate of labor. We pay tens of thousands of dollars for a vehicle and must trust that a mechanic will do the right job without taking advantage of us. By apparently paying their customer service reps to inflate pricing and use cheap parts, Luke's has violated this trust. All the customer service hypein the world will not change that fact, and as I can no longer trust them, I will no longer be a customer.