I have been a long time customer at this Midas and others... This hurts to say... But, *WARNING* do not take you vehicles to this Location or any of the Midas locations in the Des Moines, Iowa area. I have a rusted 2002 Dodge Dakota that has seen better days. But, It is my work truck and I am finally starting to fix it up. I brought the truck into get the torsion bars adjusted and a tire allignment. After pulling the truck in the bay, the Tech wants to show me under the truck. He points out everything wrong with the truck except the torsion bars. Proceeds to tell me that he cant adjust the ride height on the truck because the shocks are blown. As a mechanic myself, unless the shocks are coil over shocks or there are coils on the axle it has nothing to do with ride height. Then the story changed to the Torsion bars not moving... I asked him if he could test to see if the torsion bar would move, could he do the job. He gets 4 full turns in the wrong direction on each bar. Then proceeds to tell me that it won't do anything for the ride hieght because of the shocks again. This is only part of the story. But, skipping ahead I ended up contacting the Area Manager of Midas and had a chat with him. He proceeded to agree with me that the shocks have nothing to do with the ride hieght on that truck. That the reason the mechanics didn't want to do the work was because the parts where rusty, and I agree the parts are rusty. But, here is my issue. Why Lie, why tell me an audacious story about leaking parts and shocks and exhaust leaking. When all they had to say from the beginning is, Its rusty and we don't feel comfortable doing it. And, why if it is so rusty and the mechanic not feeling comfortable working on it did the Tech give 4 turns to each bar in the wrong direction if they where uncomfortable working on it in the first place... Long story short, I never thought the Techs and management would lie to a customer. I was wrong... Watch yourselves eveyone...Midas is Bad... read more

I came into this Midas just because I knew they did same-day service, I was nearby, and needed a quick oil change/check-up. I have never used (any) Midas for service before. I am sure I am similar to most where...even it's just an oil change... I keep pretty guarded when taking my car into a shop. I think most auto mechanics have done some studying of improv theater because when I go in for an oil change they can follow-up shortly with a "yes, and...". Classic game. I was pleasantly surprised. Both on the customer service and price. The service manager was professional, courteous, and very communicative on what they saw with my vehicle. It was a check-up so I expected some findings but what they found they actually gave alternatives that were more cost effective. - I needed more coolant: they told me they could fill it up for a price but if I just went to a parts store I'd save $5+. - i had a very small hole in a tire: They recommended just going to the place I purchased the tire. They may have a free replacement option. - They also didn't do a full tire rotation because of the tire. So the they didn't charge me for it. After it was all done, it was under an hour. I will say it was a bit pricey for all they did NOT do, ha...but somewhat fair considering their time and pointing those things out. All-in-all it was a good experience. I would recommend them if you need just a quick overview of your vehicle. I don't live near it, but if I happen to be around and need work to be done, they're definitely in my considerations. read more

Had exhaust fumes entering the cabin when I started the car. Midas found it was a gasket that was leaking. Replaced only the gasket and did not try to sell a whole new exhaust system. Misty is great at managing the place. read more

We went here for the oil change for our honda, customer service was great, the cashier is very friendly and knowledgeable. We have received our car relativly quick. The problem started few days after: car started to show check engime sign and acting really weird, had to take it to the closest place since we were on the road, only to find out that when midas mechanics were doing oil change they didnt tie the cap properly and all oil leaked out. Costed me about $200 with other mechanics to get it all figured out and fixed, as well as time on the road read more

Engine mounts were replaced however there was still a rattling underneath & a popping sound when turning. Took it back & let them know, 2hr later the issues fixed. A 10yr old suv runs as though it's Cert. New! I only bring my car to these guys. I don't trust other shops to not screw me. Thank you Alex & Team! read more

I have a 98 Corolla with more than 250,000 miles on it...started having problems with the fuel system on it and got my car running like new again...don't want to buy a new car yet...happy with the service I received here. read more

GREAT service! I was very frustrated when I called them trying to find a Midas my GPS took me to that didn't exist. Scott answered the phone and directed me to this store assuring me that they would take care of my problem! I walked in and he greeted me by saying "Good, you found us" (with a huge welcoming smile) and they had my car on the hoist in less than 5 minutes, where they diagnosed my problem, fixed it and had me back on the road in less than 1/2 hour. There was also a young man that I dealt with who was equally as helpful and polite but I didn't catch his name. On top of great service, the icing on the cake was the restroom and waiting room were both extremely clean!!! It really couldn't have been a better experience. I will definitely be back and tell all my friends of my experience. read more

They charged me $140 for a 15 minute work that it took to install the heavily marked up muffler on my Toyota Highlander; highway robbery!

We started taking our cars here a few years ago. Always a great experience. Get a honest, no nonsense assessment from someone who actually cares about customer service. Make an appointment online for service that is conducted in a reasonable time for a fair price. Everything I've wanted an auto shop to be! read more

Took my car here for repairs and they did a great job. The staff is friendly, knowledgeable, and will always shoot you straight. I've always had a good experience at Midas. read more

Great service. I went in for an oil change and was told one of my shocks was broken. I really liked how they showed me the issue so I could see for myself. It sure was broken. I got a fair price to get it fixed and it was done in under an hour. Very professional crew. I will be back. read more

I have gone to this Midas multiple times over the past several months. The staff have always been very honest, if they find an issue they'll physically show it to you and tell you how serious they think the problem is. I have never felt pressured into unnecessary or expensive maintenance work, which I really appreciate as a woman with very little knowledge on cars. read more

I've taken my car now twice here for an oil change and everyone is always so friendly and helpful! They always do a great job and I really feel like they solely care about my car running properly. I would highly recommend this to anybody who wants great service on their vehicle as well as fair prices. read more