I came in for an inspection which went fine. The service was professional and friendly from everyone. I want to compliment a couple of the employees in particular for being awesome - Brian and Amanda. A man came in with a coupon for an $18 dollar basic oil change. After talking with Brian a bit, the man says that he uses synthetic oil. So Brian quotes him a price close to $60. The customer gets all bent out of shape shouting about "bait and switch". Brian and Amanda both kept cool. Brian explained in a very non-offensive way that the cost was higher because he thought the customer wanted synthetic. He apologized profusely, taking the full blame for something that really wasn't his fault and showed this customer a ton of respect even while the customer was being rude and argumentative. Kudos to you, Brian! Amanda had been friendly and nice helping me out and I observed her being respectful to an employee bring in something from the garage using "please", "Ma'am" and "thank you". She stood by Brian and supported his efforts with friendly and compassionate nods to the upset customer. Everyone is so on edge with pandemics, politics and protests - it was great seeing these employees keeping their cool. Thanks for treating me to a positive experience. read more

We drove in from out of town for a cross country meet and somehow along the way we picked up a 2x4 piece of wood in our back wheel undercarriage. Luckily it didn't hit any vital parts of the car, but we still had to figure out how to get the piece of wood out from underneath the car. They took our car very quickly, and worked quickly to try to remove the piece of wood. I think they used every tool imaginable to remove it. After about 20 minutes they were able to get it removed and saved the day. I highly recommend these guys for any car repairs or sudden emergencies you might have. read more

Clean. Friendly service. Never any bs. This has been my go-to for years. But. But today I got upsell pressure. Today I watched some pretty sketchy attempts to upsell to another woman who DEFINITELY didn't need what they were selling. I'm a little surprised. And saddened. read more

great service both times i have been there. this moring fixed my electrical issue with my dodge charger. no wait and no charge - have a loyal customer for life. highly recommend midas katy 25201 market place dr katy, tx 77494 frank l dodge charger read more

Midas - Tires Near Me - Katy, Texas

great service! Gazi is fantastic! The price was fair, no funny business. you should go here for all your auto needs.

Great service. Assisted me with getting a diagnosis for my vehicle after a fender bender.

First I have a foreign vehicle Gazi the lead tec worked on my vehicle & did a superior job! Fixed my coolant leak for reasonable price. Overall oil change fluid flush alignment was all the services I requested! Will be going back to this location. read more

Midas - Fixed rotors brake pads & tire rotation and so on! - Tires Near Me - Katy, Texas

I had booked a car at an enterprise because I was going to Texas Tech Lubbock to pick up my daughters from college. The rental place did not work out and I had to get my car road worthy. I called Midas as they were able to do my ac and tell me if I should drive my car as well as what I needed to do to have a safe trip. They checked my tires and did a wheel alignment. I am very grateful to the whole team especially Gary. Thank You read more

I asked them to see if I had enough oil in my car, and they refused to even take five seconds to look. Pure laziness. They told me to take my business back to where I got my oil changed before. read more

Purchase a Groupon for this specific location. Not marketed correctly. I have a 4x4 so it called to inquire. I explained I purchased the Groupon and asked if they serviced the 4x4. The response was "No sir. The price for 4x4 is 149.99". My response "Ok, well then you do service 4x4 it's just incorrectly communicated. Thanks." Mannerisms are not their finer points. Second time calling and chatting with this location about service related items. Last time. read more

Shady Business practices THEY DONT TELL YOU THE WHOL TRUTH & NO REFUNDS for the LACK OF PERFORMANCE & KNOWLEDGE. Went in for an Alignment on my 2018 GMC truck , they charge me full price and told me the truck was good to go. I stated to drive and still pulling to the right. Drove back to Midas and Gary (store manager) apologized they didnt have their machine's sensor updated and had to send me to another store, come to find out the other store told my truck Could NOT be aligned correctly because my Frame is Bent, something that Gary and his crew never told me and knew my truck couldnt get aligned but still went ahead and charged me for something they didnt fix. They withheld important Information for me to make an educated decision at the Point of Sale. THEY SAID THEY WILL NOT REFUND ME ANYTHING. read more

Midas - This is the Shady print out they gave me - just the front - hiding the info from my rear tires - Tires Near Me - Katy, Texas

Did not like the service for an alignment. Tech scraped my bumper multiple times during both "test drives", only toe was changed and camber and caster are still out of spec. Claimed they couldn't change it due to my car having aftermarket suspension. Called many other shops and was told that it is possible to do it, and the aftermarket suspension will not hinder the job. Manager at front desk seemed annoyed when he asked if it was a Groupon and I said yes. Will never take my car to Midas ever again. read more

Mann. Where to start. Gazi. Is an amazing technician. I never once got that feeling like someone was trying to get over on me. Granted it cost me $800 bucks for the service it was well needed and I was aware. The customer service at this location is amazing very personable I highly recommend and will be back !! read more

I arrived 30 minutes before closing needing an oil change before having to leave out of town the next day. The guys were extremely friendly and I felt very well taken care of. I will definitely continue taking my vehicle here to get serviced. read more

Their mistake put my life in danger! And they covered it up by lying. I had my tires aligned here, and as I was leaving and getting on the highway, my lid FLEW UP. Thankfully I was able to pull over without being hit or hitting someone. I knew they must have checked my fluids (which is routine for auto shops to do, they do it all the time to find something wrong and get more business) and failed to shut the hood all the way. When I emailed them to ask about it, they denied that they ever opened my hood. I asked for camera footage from their shop and they said they had no video surveillance there. My good has never done that before and hasnt done it since. These people will not own up to their mistakes and it could have put my life in danger. read more

Called morning 11/23 to make an appointment. They said the best time was 4 pm. Put our trip out of town on hold until the alignment could be done. Arrive on site and all doors are closed and locked. Thanks for wasting my time and not even giving a courtesy call that you are no longer available for the time you told me to come. read more

This is my first time at Midas and Patrick was very professional and helpful. I came in from brake pads and rotors replacement and they were able to get it done in a timely matter. Patrick kept me updated throughout the whole process. I was actually really nervous prior to coming here because i wasnt sure what was the problem with my car, i just knew something was wrong with my brakes. Im so glad i decided to come here. I highly recommend patrick. he was able to give me a fair price and i left midas a happy customer. read more

I appreciate the fast and professional service at this location. Very clean and great customer service. Gary and Daniel took care of me

This location has given me a great experience. The team is helpful. The manager, Gary is transparent and honest. I have been to this location several times. They are my go to for auto repairs. read more

I had an unexpected repair that was needed and want sure if they would be able to help me because I drive. MINI and many places don't work on them. Not only were they able to help me, but gave me a fair price and had my car in and out in less than 24 hours! Pat and Leo were friendly and helpful. The shop itself is really nice, clean, and welcoming. I saw several customers come and go while I was there and it seemed like everyone was leaving happy. I highly recommend this place and will be back for anything else I need. read more

I found this location by accident when another repair shop was backed up for state inspections. I received wonderful service and have continued to use them for all my repair needs. I have an older car that has needed a few major repairs. Their prices have been really competitive. The manager, Gary, is very personable and honest. I've worked with a few different mechanics at this location and they've always been wonderful. read more

Great folks running this place. Helpful, honest, and friendly. The work on my car was completed timely and correctly. I will definitely use them again and recommend this place. read more

I had a terrible experience at this Midas. I purchased a 4 wheel alignment promotion through groupon. After completing the work, the store rep refused to honor my groupon voucher since my vehicle make/model was not "covered" by the promotion, despite driving a simple midsized SUV. I made sure to read the fine print on the promotion beforehand and have since reviewed it again, NO WHERE on this groupon does it state that certain vehicle makes/models are excluded from the promotion, nor does it require you to call the store to confirm. Since I was not allowed to use the groupon, I had to pay their full price ($130+) which was double promotion offer ($59). The store rep also extended our wait time over 15 minutes by forgetting to finish charging us before handling other customers. Stay away from this location! read more

On my most recent visit on 9/14/2020 I paid for a 2 wheel alignment which was $90 btw for them to tell me after the fact that they only did a toe adjustment. afterwards i asked the manager why they didn't adjust the camber or caster to which he replied there's no adjustment. I drive a 2005 dodge 2500 2wd and the upper control arm mounting bolts have an adjustment for camber. I've called to try to to get it fixed or my money back and I've had to response. Oh and the first time I visited the store the manager about 6 months earlier the manager gave me a discount card to a strip club. stay classy midas. read more

Midas - Tires Near Me - Katy, Texas

This is my first time at Midas, and I am by far a customer for life from this point forward. The GM Craig was more then accommodating when answering my questions as far as brake change vs the importance of other maintenance items. This shop is 100 % dedicated to customer service and ensuring they provide the highest quality parts and workmenship. Would give more stars if it was possible!! read more

Saw the small State Inspection sign and pulled in. "Yes, we do inspections!" Face it guys, what do you want in a state inspection: Pass, fast, friendly, don't mess up my car. That's it. Fast and friendly. Clean spacious waiting area. Nothing broken. And best of all, I passed (no big deal? 2000 Subaru with 225,000 miles. Passing inspection is always a big deal!) Good service. I'll be going back for oil changes, scheduled maintenance, and I'll check out their tire deals when it's time. read more

If I could rate below zero I would. Took my car in and every since that my car has been having issues. Initially brought in my car because of a noise I was hearing . How does my car leave making even more of the noise than when I brought it in? I bring it back for that very reason and was first met with a rude demeanor from the manger like I was bothering him coming back. Made it seem like I was being dramatic and then says the new brake pads and roaders put on my car were " default " but yet still made the noise after the second time leaving. They " fixed " my alignment but really did not. Just experienced a blow out on my tire because of the alignment being messed up! Literally was told the reason my tire blew out was because they did my alignment wrong. I put on the dummy tire and drove to get a new tire and already on the dummy tire you could see the line from the alignment wear! I didn't even drive on my dummy tire for over an hour! Not only am I now having to pay for all of there mess ups but I still have to pay on the services they did when it did nothing good for my car. 110% don't recommend this location . read more

Midas - Tires Near Me - Katy, Texas

This was my first time at this Midas location. I originally went to the one on mason road but after unprofessionalism, I called this location and had the pleasure of speaking with Gary. He listened to me and made sure he delivered incredible customer service. The establishment was very clean & my 4 year old son loved that they had games to play while we waited. It was fast and overall a great experience. I am very happy I decided to go to this location instead of another establishment to get done what I needed done. Gary is awesome and I will definitely be back! read more

Stopped there because my car kept making bad noises!! Guys said they would check it out no problem. Come to find out I had a lot wrong with my Jeep. They guys gave me a pretty decent estimate. Let my vehicle in their care and I can't complain about the work bodies are gone and rides smooth again! Leo the manager is awesome trust he knows what he is talking about and his group of guys are just as awesome I appreciate the quickness and professionalism shown at this location will definitely be returning if any problems come up with my vehicle!! read more

This place was a window tint and stereo shop several months ago, and now they're a Midas Automotive full service shop. I've been to the Midas on Mason and they were great, and this one is owned by the same ownership group. The front staff and tech team were professional and really cared for my wife's car. The did an oil change and alignment quickly and accurately. Highly recommend this place. read more

I went to this place a month ago to get an oil change after getting a Groupon deal. The manager there told me next time not to order through Groupon that they would honor the same price. Later he upsold me for an alignment, and told me that it came with a year warranty. Overall good experience. Went back today for another oil change and there was no manager available, only one of the techs. He didn't know how to use the computer system and couldn't find any of my information. Told him I wanted a full synthetic oil change. He went out and got my information, tried to call the manager, still no luck on finding my info. Manager comes back and then verifies with me that I wanted a blend oil change at which point I say no, I wanted a full synthetic. About 10 minutes later, manager comes back with a quote for an alignment. I told him that I already paid for it last time and that I was told it came with a year warranty. Manager goes back to computer and says that they have no record of me ever going to that location and would not honor the alignment warranty. I told the manager I was starting to feel uncomfortable about the situation because things didn't seem right. He got agitated and told me that he would just give us the oil change for free and tried to rush us out of there. I tried to ask about the alignment and he said "I'm not going to do it if you don't feel comfortable with us." I went out to the car to see if I had the service report from the last time in my glove compartment. Unfortunately I didn't, but I did have the alignment report with the stapled receipt from them that showed their address. Manager refused to honor the receipt and said that without the service report he would not honor the warranty. He told me "Maybe this happened when we first opened, but I don't know what happened and we have no record of you in our system." Very strange behavior from them and I don't think I will do business with them again. I've got mail at my house from their location, copy of my credit card statement, copy of the receipt from them along with their own alignment report and they still refuse. I reached out to corporate about this, will see what happens. At least they offered the oil change for free, but with this kind of behavior I'm not even sure I believe that they did it correctly. read more

I have all my maintenance done here on a 20 yr old truck. Always done fast and right, clean waiting area but they're so fast you won't be there long. read more

If you don't want to get ripped off, stay away. I didn't listen and found out the hard way. They will elevate charges by telling you you need things you don't. Then lie about it after they've been busted. The managers are the worst of them. I would mention his name but he will probably see it and start lying about who he is. Bottom line is they're NOT to be trusted. I'm giving you the same warning I got. I didn't listen and regretted it. read more

If you want to get scammed, go here! I went in for brake service.. my brakes had been slightly squeaking and I knew it was time they needed to be checked. The manager showed me that they were really low, so I agreed that they needed to be changed. He told me $210 and said that he would get ceramic brake pads and check the fluid. He told me a bunch of other things but it was too quick so I didn't understand. I was aware that two of them needed to be replaced, but MIND YOU HE SAID $210. So it was to my SURPRISE when I go up to pay and he says it's $450?! Are you kidding me? Who would pay $450 to get new brake pads? NOT ME. I realized that when he said $210 it was each, but only at that point. He was not upfront about the cost. I feel like I was taken advantage of for being a young female, and by myself. I can't believe how much I was scammed. Didn't even offer discount (teacher here). I was too shocked to speak at the price that I couldn't find the words to say. WILL NEVER BE GOING HERE AGAIN! SAVE YOUR MONEY!! read more