Quoted me a great price on four tires. I am a single mother of four with a lot of health issues and…read moredidn't have a bunch of money for tires but needed them badly! So I had two put on and then two weeks later had the other two put on. Splitting up the cost making it easier on me. When I went to pick up my car, close to closing they told me my sensor in my left front was dead. Never having any problems with my sensors or the old tires before today I was a bit upset. Returned the next day to explain my findings and research about broken sensors and basically guaranteeing it was done accidentally by an employee because it DOES happen A LOT! They offered to replace the sensor at no cost. Lauren, the manager was very professional and extremely nice. (It was also nice to see a female in this type of environment) She related to my situation. This could have gone totally south and in my experience working with public some customers and businesses are ruthless. Not Big O!! I will be returning here for all my car needs. As long as they do it I will be there. Thanks Big O for being courteous, professional and honest. That's what a business is supposed to be like.

Got wheels and tires balanced. Techs didnt clean the wheels before they installed the weights. All…read moreweights fell off loading them in the truck. Complete waste. Wouldn't recommend. Poor service.

They have worked on my VW Tiguan's rear brakes and did a great job at a fair price I do recommend…read morethem, you can count on them to do it right.

CUSTOMERS BEWARE (Bad Business Practice) I traveled to Indiana in my 2010 Dodge Grand Caravan…read morewith170 thousand miles on it. The van runs excellent and is very reliable for its age and miles. It over heated and I took it to Deakins to have it looked at. They told me it was the radiator and water inlet tube they replaced the parts. I took the old radiator with me and the name and part number was on the box of where they purchased it. I thought the price they charge me for the radiator was a little high so i called the part store the cost was $309.99 Deakins charged me $617.93 about a %100 mark up I thought it must have been a mistake so I called them and spoke to their advisor Jessica Anderson she told me that thats what they do to make money and hung up on me. I understand there should be a markup but %100 is totally unethical. I will be notifying the Better Business Bureau and all other outlets

James and Daniel did a great job on my girlfriend's car. It was a pressure free environment and…read morethey worked quickly and as a team. Well done gents

Came in because I had a problem with a recent oil change at this location. Kevin, Haley, and Isaac…read morewere super helpful and fixed my problem promptly. Really appreciated the service.

I was shopping an AC replacement for a 12 year old car and kept getting quotes worth half the…read moreresidual value of the car, in mid May I wanted a working AC system, but didn't want to improve an old car 50% for intermittent summer use. Carmel AG came back with a price I could live with, got it done in one day, and Will is one of the nicest guys on the planet. Going forward, I won't use anyone else.

From the owner: At Carmel Auto Repair, we specialize in fast, honest, and reliable vehicle repairs with a focus on…read moretrust, transparency, and long-term customer relationships. Whether you need a quick oil change or full engine diagnostics, we treat every car with care and every customer with respect. Here’s what makes us different: ASE-Certified Technicians – Our experienced team has serviced over 10,000 vehicles with accuracy and dedication. Same-Day Service – We prioritize speed without sacrificing quality. Most repairs are completed the same day. Free Diagnostics – Get upfront, transparent estimates with no pressure and no hidden fees. Complete Auto Repair – We handle brakes, suspension, A/C, electrical systems, hybrid vehicles, transmissions, and more. Hybrid and Electric Expertise – Specialized in diagnostics and repair for hybrid and EV vehicles. Clear Communication – We explain everything in plain language, so you understand exactly what your car needs. Comfortable Waiting Area – Relax with Wi-Fi and refreshments while we work on your vehicle. Locally Owned and Operated – Proudly serving Carmel, IN with a commitment to community and quality. 2-Year Warranty on Parts and Labor – Because we stand behind the work we do. If you're looking for a repair shop that delivers real value, real service, and real results, Carmel Auto Repair is the team you can count on. Book online or call today to experience the difference.

FANTASTIC service!! Can't say enough about Zach and Claude…read more Rolled in at 6:35 when they close at 7p, and was greeted by Zach who said, "We'd take you even if you rolled up at 7p." It was the FASTEST oil change I have ever received. And I truly mean that. I had a coupon from the website for 50% off of service up to $25. My synthetic oil change cost only $60.29. I will most definitely be back. Oh, and the best part is that it literally took only 10 minutes!

Never had an issues with this spot! Ppl always super friendly, knowledgeable about what they are…read moredoing! Quick! N all in all great price for the services they offer

I'm writing to update a previous review of a misdiagnosis. Following up because when we contacted…read moreChristian Brothers regarding the $2800 Repair that they recommended after we had a local repair shop fix it for a fraction of that cost, Christian Brothers refunded my daughter for the diagnostic test. They were very apologetic for being way off. Her car is an older Saab and most Shops won't work on Saabs because they are so different from more common cars. Thank you to Christian Brothers for admitting they were wrong and for letting us leave her car there for several days while we waited for a transport truck to get it back to Chicago.

I went to the location in Whitestown rather than my local location…read more A rider had broken a door handle inside my SUV while I was driving for Uber. They took much longer to get the repair completed, but were very friendly about it and gave me a ride home while I waited. It wasn't until my bill arrived that there was any issues. This location charged me almost $100 for the part that I was able to purchase on Amazon for $8.99. The most expensive replacement part I could find was at my local Lincoln dealer and it was only $60-65. I asked Damon the GM of this store if he felt good about taking advantage of a disabled veteran and he became very uncomfortable and called me back to find out what he could do to make me feel better. I told him about my research and why I was so upset and apparently he decided much later to refund me $40 of the part price. I shouldn't have to throw a fit to get proper stewardship of my time and money. The attitude and the attempt to take advantage of me warrants the 2 review.

Rickie is awesome always makes you feel like he cares and just a great experience when it comes to…read morea mechanic shop Will be taking our vehicles there from now on Great value great service great staff

Just had new tires installed. Price was great and the staff was wonderful. Also received free…read morealignment and oil change.