They did a complete motor change. Turned out better than I expected . Very satisfied with this…read more business

I can't say enough good things about Mr. McGinley. I think the two most important qualities in a…read moregood mechanic are competence and honesty, and he has both in spades. My old mechanic had closed up shop and someone had recommended McGinley's, so I decided to give him a chance. I had him change my oil for starters to meet him and get a feel for the place; he was friendly and the price was about average (I never trust the cheapest place anyway). A few months later I wasn't paying attention and ended up 500 miles overdue for my next oil change, but he couldn't get me in until Monday. I didn't want to risk damaging my engine, so I went to some big chain 10 minute oil change place and felt terribly guilty because I like small business, I like to be a good customer and it was my own fault for not paying attention to the oil change sticker. They said I needed a new serpentine belt and told me all the terrible things that would happen if it broke while I was driving (I discovered later that it is common for these places to sell you unnecessary repairs). I thanked them for telling me and told them I would have my regular mechanic change it. I rushed my truck to Mr. McGinley that Monday (after fretting about it all weekend). I frantically told him what the oil change place had said; he took a look at it and said "You absolutely do NOT need a new serpentine belt!". I was fairly young and inexperienced when this happened and have had the good fortune to have had two excellent, trustworthy mechanics prior to this. I am also not particularly well acquainted with cars, so he could easily have said "Yep, you need a new one!" and it would never have occurred to me to question him, I just would have shelled out $xxx and been none the wiser. I think at the time it would have been obvious to anyone that I would have made an easy target but he was honest with me, and it was the start of a great relationship that has lasted almost ten years, and hopefully a lot longer. The few times that I have fact checked what he had told me, repaired or charged me have all checked out against any research or other professional opinions. I have never felt cheated or like I was overcharged, and he works hard to get me in and out ASAP. I haven't encountered a problem yet that he hasn't been able to fix, and has never once given my truck back with motor oil stains, dirty floor mats or something left in worse shape than I brought it to him in. He takes the time to answer all of my questions, goes over any car I'm thinking about buying with a fine toothed comb and one time even looked out for me with a very subtle, tactful mention that my boyfriend had another woman with him when he dropped his car off (we knew each other well enough for him to tell me that by then, and there was no intent on his part to cause any drama - she was just a friend, but I really appreciated him caring enough to say something!). He has demonstrated his honesty, dependability and genuine concern for the well-being of his customers on multiple occasions, and has never patronized me or made me feel stupid or intimidated for being relatively uneducated about cars. He's gone out of his way to make sure I was taken care of, safe and able to get where I needed to go many times over the years, and I only hope that I have been able to return his kindness by being a good, loyal customer and trying to respect his time and other customers. If I had to find a drawback it would be that he doesn't accept credit cards, but as I like to point out, even MARILYN MONROE had a mole. I wouldn't even THINK about going anywhere else!

Excellent service. Me and my daughter were going back to NC and our car's battery died in a Dunkin…read more across the street. We crossed the road to go there, and they came to us and helped us fix our battery. They were also very sweet and respectful to us.

I had a serious issue with my 2015 GMC Canyon. I went to change the oil and the cap to the filter…read morebroke off! I tried to get it off and finally realized that I had to get a mechanic to get it off! I spoke chose JTR to see if they were up to the challenge. The part that they needed was discontinued and somehow these guys pulled it off. I appreciate the communication that they had with me the whole way and the price was much cheaper than I expected. I will definitely refer them to anybody who asks for a mechanic!

Great service , great rice was very reasonable. The service I ask for was done to the tee.read more

R & T is always a go to for my family and I . They provide excellent customer service and are…read morehonest about the prices and perform dependable repairs. This is a great auto repair shop.

Stay away from this store!Every visit has been a horrible experience.Bad attitude,no tire available…read moreafter I was told twice on phone they had my tire in stock.Paid 135.00 for towing to get it to store.They sent me on my way with a used tire instead of giving me a higher priced tire at price quoted!

Got a flat tire right before the Lebanon 140 southbound exit. I had a spare and the tow truck came…read moreand changed but I knew I needed a couple new tires. My brother in law told me about this spot and they thankfully had the same brand of tires I needed. They were quick, courteous and the price was average as any other spot. And it's next to a BBQ spot that smells amazing! So if you have a wait you'll be fine.

"We got gouged," my wife's words after our experience here. We tried to get a quote for rotors and…read morebrake pads for a 2016 Toyota Highlander. He said he'd have to see it first, but since it only had 80K, hopefully we wouldn't have to change the rotors. We dropped it off and he said he'd call when he had a chance to look. Well, my wife missed the call b/c she was in a meeting. When she called back he said he was almost done and it'll be about $750?!? My wife felt like she had no recourse but to pay. She handed him the CC, he swiped it, and then she noticed a $29 fee. She asked what it was, and he said he had to cover the CC fee, but didn't mention anything about cash or check on the call or before he swiped. Ol' boy charges $120/hr labor (which seems high, maybe not), but it took him 1.3 hours to change rear pads and 2.1 hours to change front pads and rotors. Even if rotors are stuck and you need WD-40 and a hammer, they don't take but 5 extra minutes to pop off. It's not like he balanced the wheels after or anything. Anyways, I think he took my wife to the woodshed b/c she presents herself well and has a decent car. Avoid this guy.

Chose this shop as spouse of owner is an acquaintance through a volunteer group, and also other…read morelocal people recommend. Very pleased with the work that was done, and with communication during the process. We would absolutely recommend Lebanon Muffler & Brake.