I too was duped by their Groupon scam. I bought a break pad replacement(bought on Groupon and yet has hidden fees in store) and made an appointment. Was told the inspection part would last no longer than 45 minutes. Had a babysitter cancel on me and so I needed to leave. After already having been there for 55 minutes I let them know this and noticed they were just now taking off my wheels for an inspection. At which time I asked the person working there to have them stop and replace the wheels so that I could leave. After he came back in I then asked the same employee why they had even had appointment if the car literally sat on jacks for 50 minutes. Before he can answer the manager interrupted our conversation and even after I asked her to let me continue the conversation, she continued to talk and still defend her actions, ultimately lying and saying I shoved a hand in her face. At which time she then told me I must go outside and wait outside in a 100°+ heat. BUYER BEWARE GROUPON SCAM TO GET YOU IN THE DOOR. read more

Highly recommend this shop for muffler and exhaust work. I made an appointment and was in and out in only 15 minutes. Minor repair for a rubber exhaust hanger was treated with the same service as if I was getting a full system. Excellent service! read more

This location is actually out of the way for me, however, I love going to this specific Midas because of the detail and service I receive. Lisa is super friendly, nice, and takes the time to explain what works has been done or needs to be done and why. I don't feel like they're trying to overcharge me or take advantage. Her and the team are honest and great people to deal with. I plan on going to them for all my regular maintenance in the future. read more

Scheduled an appointment for an oil change and tire rotation. There is no reason it should take 75 minutes! This is the longest I've ever waited to get an oil change. I won't ever be coming back. read more

The folks here are Honest, Knowledgeable and provide some of the Best customer service I've ever experienced. A big thanks to you all!

I have pretty much made this my go-to location for my car maintenance; I tried to go to another location because it was closer to my house (PepBoys) and they wanted to charge me two times what I would pay at Midas for my oil change! The staff here is always courteous and gives it to you straight instead of trying to scam you into buying things you don't need. I have been treated badly by other places in the past (especially since a lot of places think we women know nothing about our cars) so I'm glad that I found this place! read more

I've been going to this particular Midas for the last 6 Years, give or take. I cannot say enough about Greg and his team. They ALWAYS take such good care of my car and help me figure out if the recommendations from the dealer are truly needed. I will always bring my car here and have it assessed before I make any decisions based on what bmw says. I really appreciate having an honest business I trust to always help me out! read more

After spending $700+ for "Lifetime brakes" I have taken the car back FOUR times because you can hear the screeching a mile away. Every time they tell me there is nothing wrong, CLEARLY THERE IS. They also wanted to CHARGE ME TO CHECK THE, Ummm NO!!!! I always had good luck with them until Lisa took over as manager. And I love all these BS canned responses about How sorry they are about your experience and how "honest and transparent" they are. I call BS and somebody should have them look up the definitions of honest and transparent, completely the opposite of their service. When I told Lisa I would be writing a review - nothing, yet once I wrote and posted my review (which interestingly enough is not on here) she immediately called me and told me I had better call her back! Yeah? Or what? read more

May 8th, 2018 will be the first anniversary since Midas/SpeeDee of Scottsdale and owner Gregory Scott Milan damaged the transmission of my 2000 Lincoln LS. The past year has brought stress and aggravation, a little shock and awe, and even some humor, albeit dark. We can fast forward past the adding of trans fluid to the engine, the unbelievable mess dumping fluids everywhere, or even the accusations from the owner that I robbed his store as some sort of retaliation for bad service. Instead, let us focus on the fact that they improperly flushed and refilled the transmission, only adding 3.5 of the 9.5 required quarts, resulting in a $2000 rebuild. This may have been avoided had Midas and Gregory Milan taken better steps to ensure a proper execution of services, at greater than subpar levels. After suffering drivability issues the next day, I attempted to reach the owner who refused any assistance or to even look at the car. The owner did offer to reimburse the cost of service, which I sincerely believe was an attempt to relieve his facility from any further liability. I then had the vehicle towed to a transmission repair facility and was informed that the improper service and its operation had caused permanent damage requiring a rebuild. I continued to reach out to Midas and Gregory Milan but following the refund he assumed no responsibility and would no longer respond to calls or emails. I was left with no other choice but to file a lawsuit in small claims court, of which I won, despite the fact Gregory Milan perjured himself under oath. He claimed during court proceedings that he possessed ASE Certifications, of which the ASE organization in response to my inquiry stated, "...they have no records for Gregory Scott Milan nor does he possess any ASE Certifications." I attempted to reopen the court case but was denied. Unfortunately, Michael K Jeanes (Clerk of Courts), finds this egregious infraction unworthy of enforcement. I also reached out to Midas Corporate, but they refused to intervene, citing that Gregory Milan is the owner and Midas Corporate has, "...nothing to do with them." Except of course, for the name and monthly franchise fees/royalties. To that end, I would encourage any individual looking to do business with Gregory Scott Milan, Midas, SpeeDee, or Big O Tires, to take note and find other more suitable facilities to do business with. These businesses, and owners like Gregory Milan, are a blight on the small business community and the consumers who utilize their facilities are the ones who ultimately suffer. Avoiding these people and their businesses, might save you from months of grief, aggravation, and unnecessary financial expense. *NOTE: As of 4/8/18, Greg Milan has paid some but not all his owed balance. ZERO STARS! read more

Just a had the fastest oil changed service in my car. It was amazing! Had an excellent customer service experience with the AGM Lisa. Maybe it was the Solar Eclipse that was happening! Thank you, Midas Team! Now I can make it back to work and still have time for a lunch break! read more

spending days in conversation..... do I need to call you or the person who replies through corporate web site? I had an issue gave my # and name bough a groupon and was told I needed another 349 over the 109 groupon.. I am unhappy and will not this let this go...... I will tell every one ( since I do UBER) and have since my time with your visit ....that I i got what I requested done for 180 even read more

Walked in at 8 am on a Saturday for a quick oil change. No one in the bays. Told me to come back sometime in the afternoon, they did not take appointments. Obviously this was not the owner. I walked to the other end of the building and got right in. read more

WOW! From start to finish, excellent and timely service!! Got my alignment done which was much needed, and love the customer service with honesty that sometimes lack nowadays with mechanics. It was forty minutes from my house, but it was worth it!! This is now my go to place. read more

I had a repeat visit with Greg at Midas and was once again pleased with the high level of service, speed and care I was given. It's unfortunate Yelp cannot remove the low marks from the previous owner. THIS Midas owned by Greg is a solid five stars all the way! I will be going back yet again for my next tire purchase and service and suggest you do, too! :) read more

Great service for oil change and tire rotation. Super professional and the first time I have ever gotten my oil changed and not had the attendant try and sell me filters, wipers, etc. Jason reviewed my inspection with me and was very professional. Would highly recommend! read more

Hey found out that Midas can help with all of my automotive needs!! Whoo hooo -- I'm Excited to find a great company who has great customer service and someone I can trust to assist with all my car needs! I'll be seeing ya'll real soon!! read more

Came in for an alignment, they didn't mark down my appointment, which was the same case for a few others here as well. Waited anyways, place was dirty and most associates were on their phones. My steering wheel is no longer centered, I left with a clunk noise, which turned out to be a tie rod end which wasn't even remotely right. I then called and waited on hold for 10 minutes until I just hung up. I took it to another alignment shop and we got some videos of the loose tie rod end. This place is dangerous. read more

Bought a Groupon for lifetime brakes and was mislead that they are truly lifetime. Manager would not honor it. Worst customer service. Guy was a jerk off! Don't use these guys! read more

This Midas does not even deserve 1 star. I bought a Groupon for the front and rear brakes supposedly worth $298. After trying repeatedly for (2) weeks to schedule an appointment and never once getting a response through their website i called the office to schedule the appointment. The lady that answered the phone was rude, patronizing and extremely unhelpful. When i took my car in for the appointment i was finally able to schedule it took them an hour and a half to then tell me my car supposedly needed new rotors and that it would be an additional $562 on top of the Groupon I had purchased. The Groupon they said didn't cover the front and rear brake replacement as stated in the Groupon description just the pads and i would have to pay additional for the hardware as well as the rotors I supposedly needed all the way around as well. I took my car to different brake company and was told my rotors were fine and just the pads needed to be replaced. When i told the horrible customer service lady at the front desk i was not paying $562 for rotors i did not need it took them 35 minutes to put my tires back on and bring my car out. While waiting at least 2 other customers came in and complained that not only had they not fixed their cars but had made the issues worse and had made the inside of at least one of those vehicles dirty enough to get all over the customers clothes and hands. I will never take my car to this place again and would not recommend it to anyone ever. Their Groupon is a scam to get you in and take you for every penny they think they can. They tried to charge me almost $900 to replace my brake pads. read more

Came here for an oil change and they put the wrong oil in my car. Had to pay another shop to then fix my car. They offered me a free oil change and I attempted to give them another chance, shame on me. They told me when I arrived at 10:30am that they have 2 appointments at 11 and I could wait until 3pm if I wanted. She's saying this while 4 employees were standing there not doing anything because they were waiting 30 minutes for 2 appointments that may not even show. Lazy, incompetent employees that can't even handle a service as simple as an oil change. With all other options for oil changes in this complex I would NOT recommend you go here. read more

Great place, hassle free, honest, and great customer service. Rick was a great help today checking out my truck for free! Decide to get the oil done as well, in and out in no time! Def will return for future needs read more

Great service! Very prompt and completed the work in the time they estimated!

I would like to express my appreciation and thanks to the tech team and their manager, David Mendivil. First off, I was greeted with a smile and no attitude which I'm sorry to say is hard to come by these days. I have been having troubles w/my car as it is an older model for the last couple of months and thanks to their customer care and expertise, they were able to diagnose all my troubles making sure the end result was getting me back on the road, safe and sound. David listened to what I said was happening and got his guys right on it. All repairs that were made would have cost a fortune at the Honda dealer, here at Midas they were definitely within reason and affordable. The best customer service ever and I will always place my trust in David and his team at Midas/90th Street for all my auto service needs! GREAT JOB!! Kimberly F. read more

Aside from the poor service, the customer service is useless. They comment and state they will contact you, but never do. Terrible organization with a poor business ethic. Save your money and go elsewhere. I had a good experience with Firestone in scottsdale. Spend your money wisely. read more

Awesome service from this place. I am new to AZ and didn't know where to go so I chose here and I'm glad I did. They were very kind and fixed my car while trying to keep the cost for me as low as possible. I greatly appreciate what Lisa and the rest of their team did for me and my car. read more

This establishment by far exceeds the normal business! Lisa and Asian are top notch. From start to finish my experience was epic! I never post reviews but I felt compelled to. Keep up the great work! read more

This place is great. The staff is extremely knowledgeable and kind! I came in for a front break pad and rotor replacement. They even let me know how long I still had on my rear brakes, and the status of my tires. they explained everything so well and gave me more information than the dealership I typically take my car too. Also prices were GREAT! Much better than a dealership. You can tell they do NOT try to rip you off here. They let you know what you actually need replaced. From now on I will always bring my car here! Thank you Midas! read more

They didn't fully honor the oil change coupon discount, told me I needed a lot of stuff that I didn't need. which I declined. They didn't seem trustworthy... the next day I found a screw in the driver's side tire - coincidence? I was getting my oil changed at Cobblestone before, and will not deviate again. read more

I stopped in on my way home from work to get an oil change. I didn't have an appointment... but it was 3 on a Wednesday and I didn't see a single car in the shop. I wasn't greeted as much as sneered at. Of course he couldn't fit me in for a 30 minute oil change without an appointment so I asked if there were any other locations. He informed me that no one would be able to do same day oil changes. Really? Mid-day, Mid-week? He was totally dismissive and completely unhelpful. I agree with the other comments that he quickly sized me up as being an "oil change coupon" customer and decided the owner didn't need my money. I've been to this Midas location in years past and had a COMPLETELY different experience. I'll never go back to this location. read more

Absolutely blown-away by the assistance, candor, professionalism, honesty and overall great customer service from this "Newly Owned" Midas. I must say, in my experience auto-shops usually tend to never do what you want them to. They bait you in with an oil-change coupon and then upsell the bejesus out of you no matter what. Totally not the case this time. I had to have my oil changed and also wanted to have my ac blower motor looked at on my Tundra. I also had been having some brake squeaking and a little bit of a wobble in the steering. A friend of mine told me about this location and how its under new management and ownership and figured I'd give it a shot. Greg, the new owner and the entire staff treated me like family. I was given the opportunity to inspect everything from their point of view, from the oil being changed to the brake rotors and wheel hub assembly. I had been in an accident awhile ago and was hosed by the less than stellar repair that took place at another shop. Greg and his staff gave me multiple options for the repair and I was floored at how well they took care of myself, my wallet and my truck. They had everything repaired and replaced in about half the time my dealer would have and for a lot less. If you're looking for a place that will take care of you and your vehicle without the selling dance that usually accompanies repairs I highly recommend this location. They do exactly what you want done, advise you on potential issues that may arise and leave it up to you, the customer. Far and away the best service I think I have ever had at any shop! It appears this location and staff have turned the proverbial leaf over and in the process left the stereotype at the door! Keep it up, you've definitely earned some customers for life. read more

I have been looking for a great place to get my oil changes! I found one! The staff at the front desk were very friendly and helpful and tried to save me a little money where they could. They they brought out lollipops and small stuffed toys for my children. And then they offered to turn on Disney Channel while we waited! I love this place! Estimated wait time: 30 minutes. $30 oil change. Very reasonable! We will definitely be back! read more

I was traveling and out of town and my wife's car did not turn over. We have a two year old son and I would not be home for three more nights. I called Jason at Midas and explained the situation and he offered to come over to the house and see what the problem was. The cars battery had died and Jason replaced the battery and the car was back in business. Does any other shop do this? I think not. Talk about service. These guys are not only honest and trustworthy, they do great work and go above and beyond to help their customers especially if they are in a jam like me and my family this week. We can't thank Jason and Greg for providing exceptional customer service and quality work at fair prices. These guys are "old school". read more

I have never yelped before but after my experience at Midas at 9550 N. 90th Street in Scottsdale I had to learn. Lisa and Asian run the counter. I went in originally for a front end alignment on my Chevy Tahoe. They finished the work quickly and did a great job! The next day my Honda's A/C went out. I scheduled an appointment for the next day. My experience was they took the time to isolate the problem without just throwing parts at the job. The work and price were more than fair. While I waited for my car to be fixed I noticed a rare business practice. A dozen or so customers came and left with a huge smile on their faces. For all the work done Lisa and Asian had taken the time to explain what work needed to be done on their vehicles and what could wait. Every customer was treated like family. I saw that all customer wanted to invite these two fine people to their home for Christmas dinner. Five stars all the way! read more

I took my car to this shop and had new brakes installed. Driving home I noticed a vibration in the brakes as well as when driving on the freeway. I took it back and told them what it was doing. They put "fixed" it right away. Driving it after this repair it was better for about 10 minutes. Then, with both of my kids in the car the brakes completely failed nearly causing an accident. I was really mad at this point and talked to the district manager who promised over the phone to make everything right, including returning my money. They towed my car to a different Midas shop and fixed it again. Dealing with the manager was a nightmare. I contacted the BBB and nothing was ever resolved. They don't care and their workmanship is terrible. read more

This is a great shop. The auto techs are truly dedicated to delivering the highest level of service possible! I had a tricky problem with my Honda Odyssey and they researched it and figured out what the glitch was. They were kind, patient, informative and responsive throughout the whole process. I highly recommend bringing your car here! read more

Fantastic, quick, friendly and honest service. It's not easy to be a woman at a repair shop, but this Midas made me feel welcome and at ease. Thank you for everything! (Also, the Keurig is a good touch!) read more

Honest, friendly and professional! I always have great service at reasonable prices when I come here. Would recommend this place to any of my family and friends. If you want quality car care with people you can trust this is honestly the place! read more

Got an oil change about 5 weeks ago. The drain plug came loose and I lost a ton of oil while driving. I ended up stuck on the side of the freeway and had the get towed. This could have killed my engine if I wasn't able to pull over right away! I will definitely not be going back! read more

I stumbled on this garage after many attempts to find an honest mechanic. Greg and his team have been fantastic. They don't attempt to upsell you! They give the most economic advice. I took my first car there after another garage had quoted over $1,500 in repairs, it ended up being less than $300. They will have all of my car repair business! read more

I am absolutely pleased with the service I have received at this Midas. Greg and Jason offer terrific service and are extremely fair! I get my daughter's Jeep Liberty and my own Acura MDX serviced here regularly now, and I also have them do the necessary repair work. This is my "go to" place for auto issues from now on! read more