Always willing to help. Very efficient shop with friendly staff. They handled my recent flat tire…read morereplacement promptly. Truly a professional operation. After many years of dealing with Brooks Huff, I have never had a bad experience.

Just took a car here for pre-purchase inspection. They were so thorough, caught stuff the CPO…read moreinspection missed, and were willing to show me what was going on and talk me thru it, and also talk about options and ways forward. They treated me with respect and kindness. I'm so thankful for them and will definitely be coming back!

A totally positive experience. Chris was the contact, who exhibited great flexibility in meeting my…read morechanging schedule. While the work was pretty simple, a CVT transmission drain and fill, he happily agreed to substitute OEM fluid for the aftermarket product. Tyre's performed the work under budget, and checked my front brake pads at my request. I couldn't be happier, and will return. A model automotive service business.

We own a 1999 Honda Accord that we LOVE. This girl is 26 years old and running strong. She did…read moreneed some diagnostics though and our usual mechanic has been mediocre lately. Finding Tyre's on Yelp, we got her in right away and the customer service here was fantastic. They took care of an oil change and recommended some maintenance - no pressure and no sales pitch. They even gave us a new customer discount for finding them on Yelp. We are now recommending this place to all of our family and friends. Trustworthy, quality work, quick and efficient. Five stars all around!

I ordered tires online and scheduled an appointment for two days later. Tire delivery was slightly…read moredelayed, but staff did confirm delivery by phone before I left home. Kenneth helped me and was transparent about helping me get the best deal on tires given a price match guarantee I saw online. Service took longer than they estimated, but I'd rather have my tires changed correctly than fast. I appreciate that they have WiFi. The one downside is that the waiting area was extremely cold on this winter day. I never took my coat off and overheard two other customers make several comments that they were freezing.

Don't go here. If I could leave zero starts I would, went here last week for a slow leak in tire…read more They told me my tires were dry rotted and I needed to replace all my tires or I would get onto the highway and my tire would pop off. I left and went to the place I originally purchased my tires from and a dealership and they told me my tires are completely fine. They were just trying to sell me tires by lying.

Front of house crew seriously could not be any nicer. Nothing but smiles and good energy…read more Made appointment for three new tires, And they said they could have them there in 45 minutes (three hours later) they came in. One of the guys told me the previous mechanic "cross threaded the lug nuts and to replace them is $360" which is unfortunate but I also heard them tell two other people the same thing during my wait which I found sort of suspicious. It took them 30 minutes from the time they told me they needed to be replaced to the car being done and that labor fee was $254...... Without this absurd labor fee for a less then 30 minute job my review would be much higher. I usually take my car to No Limit but since it was my moms car I thought they'd be fine, and they were very nice but I wish I woulda went to no limit and saved time and money. Again incredible front desk staff though

Came here after a suggestion from my husband to get my rear driver side tire looked at. I was…read moregreeted immediately as I entered. I informed the attendant I was concerned about the rear driver side tire after hitting a curb. Me and the attendant walked out and looked at the tire. They were able to find a tire for my car as well as squeeze me during the mid-afternoon rush. I was told it could take about 2 hours and informed that I could utilize the coffee/tea machine, cookies,TV, and lounge area to wait. The wait was less than 2 hours but I was pleased that the service was quick and easy.

My daughter's car cut off on her a couple of days ago. She decided to take her car to Pep Boys to…read moreget it checked out. The person who waited on her told her to drop her car off the next day, put the keys in the dropbox snd when the store opens at 9 am someone would look at it. The next day that's exactly what she did and went to church, had some lunch and decided to call to see what the problem was since she didn't hear from them. The guy that answered the phone told het he never checked the car because he thought she was a customer who had just walked out of the store around the time she dropped it off. That makes absolutely no sense. He called her back and told her it was her alternator, $700. And she needed one of her tires fixed. He didn't take time to check her warranty and charged her for the tire repair. She had to ask him to check her warranty. He was totally nonchalant about it. We decided to go to another repair shop. It wasn't the alternator, it was the battery!!! Unbelievable

Andrew assisted me and was GREAT, especially with communication. My air conditioning wasn't…read morebroke. However, it was a bit slow in cooling off the car, not anymore! I will be back for other maintenance work!! Price was good, the coupon helped!

Serious Safety Negligence - No Accountability…read more I took my car to Mr. Tire for brake service (the brakes are fine now, fortunately). During a routine six-month inspection at another shop, they discovered that a can of highly flammable brake cleaner had been left under my car, directly on top of the exhaust system. I was told that had it exploded (which it easily could have), I might not be here to write this review. I called Mr. Tire immediately, gave my name and number, and reported the issue. No one ever responded. No apology, no concern, no acknowledgment. This level of negligence is unacceptable. It's one thing to make a mistake, but quite another to ignore a customer who was nearly harmed by it. I will not be returning, and I urge others to take serious caution before trusting this location with your vehicle or your safety.

Great customer service! Chris was outstanding...he was polite and professional and explained…read moreeverything thoroughly.... No surprises!! Would definitely refer friends

Brian and staff are wonderful!…read more We had some questions about my BMW failing the inspection and he was super clear with next steps and what the state rules are. This was helpful as we just had a to clean a few things up and the car passed on the next visit. I also appreciated them allowing me to have my tires delivered and they put them on. My wheels didn't see a scratch. This cannot be said for a lot of tire places especially down in the Towson/Lutherville area. We're car people so going somewhere new is always scary but we needed that inspection before we PCS'd (Military move). If we were going to still be living here I would absolutely use them again.

1 am extremely disappointed with the service provided at Midas in Owings Mills…read more On multiple occasions, I sent female family members there for something simple: a tire plug. In both instances, the technician claimed there were five to seven nails in the tires. While road hazards do happen, that number raises serious concerns. It feels highly improbable and, frankly, suspicious. Side note:if the nail or scre is in the middle of the tread you're good for a plug! Don't let snake oil salesman tell you need new tires. Witness the tire removal and test process. Don't trust their practices. The end result? Nearly $800 for two tires and an alignment, justified with statements like, "It's standard to do it, miss." That explanation came across as dismissive and condescending. It is difficult not to feel that women are being upsold or pressured into unnecessary services at this location. To make matters worse, one of my family members was sent away during a snowstorm with the remaining two tires underinflated. She then had to stop at Royal Farms down the street and pay to inflate them herself. That is unarcentable and uinsafe. My concern is simple: customers -- particularly women -- should not feel taken advantage of or pressured into expensive repairs without clear, transparent justification. If you choose to go here, I strongly recommend closely observing the work being done and asking detailed questions before approving additional services. This experience has left a very bad impression. Professionalism, transparency, and customer safety should never be optional. -V(for the wommen in America review) P.s. I'm a guy writing this at the request of my female friends saying I shouldn't! I have been exposed to the inner workings of the automotive industry for 32 years and men specifically are taking advantage of women! My family members is where I draw the line. I'm calling you out and hope women listen to this and make more selective decisions! If you need assistance, reach out to us and we can help you avoid this!

I have been a customer of Hollenshade's for many years and I have always received excellent…read moreservice. Staff is friendly, knowledgeable and professional when interacting with them and they make sure you understand exactly what needs to be addressed with your vehicle. Plus, their waiting area is cozy and comfortable.

Hollenshade's, what happened? I've been a solid customer for 20+ years, I take good care of my…read morecars, and I've always trusted your shop to do honest work. Like everybody, I waited patiently in your thimble-sized office, navigated your comically undersized lot, and quietly appreciated the humor of your staff through the years. Thank you for that. So why today was I met by two new faces at the service desk with such a strikingly different attitude? I was surprised to hear oil changes require advance appointments, and you now prefer online. I mean, sure, I can do that. But when did that change? And why was a technician I've never seen before so condescending about it? He was downright hostile. Then the other guy chimed in and accused me of interrupting him. Honestly, gentlemen, I asked myself, "Is it worth it to schedule an appointment with you, if I know it's going to be you calling me to tell me any additional work that may need to be done? Do I trust the two of you?" The answer in that split-second moment was no. The arrogance, sarcasm, and belittling behavior by this pair made me realize I wouldn't trust these two to be the communicators of my mechanic shop. When I asked where the two old guys went, Kyle said with a smirk, "They went where all old guys go." Um, did they die? No, they retired, thankfully. Old guys from the desk, you are missed by your customers! Maybe it's the same great mechanics working behind closed bay doors at Hollenshade's, I don't know. Two guys I've never seen before told me things about how the business works that I've never heard before and treated me in a way no one at Hollenshades ever treated me before. Which leads me to the conclusion that this is not the same Hollenshade's I've trusted for over 20 years. I'm genuinely disappointed that I need to find a new mechanic. I honestly don't know what's happening at Hollenshade's anymore.

Derrick is the most helpful person and made the process so smooth and stress free. I will…read moredefinitely come back. Super convenient

The wait time is ridiculous, what the use of have an appointment ! There should be a Bey open…read morewaiting for customer with an appointment. I based my time on the appointment and wasn't able to make another appointment because of the hours waiting to be serviced. 10 o'clock am appointment and car still not in at 11:30am. Not very professional.