Very good service, price is reasonable and tech's are great,very knowledgeable and reliable wait…read moretimes are not bad at all

Quick service at affordable price right on West Chester. Mike was receptive, courteous and…read moreprofessional.

Absolutely NEVER bring your car here. They will always fail you in inspections and quote you an…read moreinsane price on something that you do not need fixed. The staff will talk behind your back about you in their shop and will actively try to ruin your day. Please listen to the other reviews and avoid this business and any others that are related!

Bait and switch state and emissions test, with overpriced quotes!…read more DO NOT bring your car here for a state inspection and emissions test, just to save $50 compared to bringing your car to a legitimate business. You will feel as dumb as I did after leaving this dump. Tires Etc. in West Chester, PA might as well be a chop shop. There are so many warnings on Google and Yelp about Tires Etc. that I wish I had known about or even thought to read through prior to making an appointment with them over the phone. I've never been scammed by a mechanic before now, so I didn't have my guard up. Besides the wait times to pickup your car, which an absolutely awful experience, please be warned that the staff and advertisements from Tires Etc. state they will only charge you $44.99 for the work, but you have to make sure you read between the lines and connect the dots. Though Tires Etc. pricing is $44 less, they WILL fail your inspection and conveniently slap you with something that needs to be repaired. Here's the thing, I just moved here and my car passed inspection with flying colors 4 weeks ago in VA, which is much tougher on inspections than PA. Not only that, but I had my own personal mechanic replace the brakes last month, prior to the VA inspection, which coincidentally is right next to the controller arms of which Tires Etc. is claiming failed inspection. I even called my mechanic and shared what happened, and he said there is no way my car should have failed, that controller arms may be worn, but they had some time before replacing. He feels that this place was a bait and switch shop, laughed at how much they wanted to charge to replace 2 controller arms, and that I was unlucky and did the right thing by leaving. What should have been a $45 inspection, turned into a scam to try and charge me $500 for parts and $2380 for labor. $2880 total plus tax. I only asked Tires Etc. how much the controller arm replacement would cost while I was there, because they made me feel trapped by telling me if I left I'd have to pay for the inspection all over again. Bait and switch 101, but they already know that eventually someone will say yes and they'll cash in on their pray. And so, I paid their $45 fee, $47 with tax, and got the hell out of there quickly. Interestingly enough, I called Meineke to see if I was overreacting, but I was right, because they replace 2 controller arms for less than half the quote that Tires Etc. provided. Half the cost! I advise you stay away, but if you're unfortunate enough to fall in their trap, make a bee line to a legitimate business or chain that does inspections, just like I did. My car passed the same day at a legit mechanic shop, and all I needed was new windshield wipers. They too confirmed they'd had customers many times that fell for the Tires Etc state inspection and emissions test fail scam. They'll probably draft a response to this review and say whatever they need to in order to sound legitimate and attract new victims, but other than pointing out I had moved here recently, and past an inspection in another state, I didn't say much else while I was there, mainly because I was worried if I didn't fix my car with them that day after they conveniently failed my car inspection, they were going to damage my car before getting it off the lift, so I kept very quiet. Again, you've been warned.

If I could give 0 stars I would. They did my oil like complete amateurs and did it incorrectly…read morebefore I went on a cross country road trip in my 8 month old car. By the time I got to VA my car wouldn't go past 45MPH on the interstate and I had to pullover at a dealership who actually helped me. They told me I would've never made it to my destination before my car would've been fucked. Do not ever go here they have no clue what they are doing. You are better off asking a toddler to change your oil.

My visit to Tires Plus was to get four tires dismounted from alloy rims. The shop did the work as…read morepromised, and the bare wheels were clean and waiting for me when I returned at the agreed time. I understand that this shop recently (mid-2026) came under new management -- everyone I encountered was friendly, courteous and efficient. Highly recommended, a pleasant place that's eager for your business.

Been using this shop for a couple of years and they've been honest and priced things fairread more

My go to place. I have found them trustworthy and reliable and I am picky for my mechanic.read more

#BackInBlack My BlackDiamond got some reconstructive work done (finally). Front bumper, upper…read moregrill, grill liner... plus inspection, oil change. The crew of Automotive Intelligence worked miracles and kept ya girl's budget in mind! Kate at the front desk orchestrates everything to a T, because sometimes maintenance can be scheduled and sometimes $#! happens! 99% of the time they've been able to squeeze me in with no notice and get me back on the road same day. What's even better is they don't pull any punches- they fix what needs done, tell you what to keep an eye out for next, and keep the cost real. And if they don't have time to do the job- they tell you (!) rather than keeping your vehicle hostage. The crew is knowledgeable- but when a job calls for it, the owner isn't afraid to get his hands dirty and show the shop why he's the boss and how they can get there too. And they are certified for all vehicles, not just domestic or JDM. Overall, Automotive Intelligence is an under-rated shop in West Chester and they make a habit to not disappoint. I'd say everyone should use them, but how would they keep squeezing me in last minute then? And no, they didn't pay me for this, quite the opposite! They're just cool like that. Signed, A Very Happy Customer

After reading positive reviews I called Matt with an unusual request. I wanted to increase the road…read moreclearance on my prius with a lift kit I purchased online. Would Import Intelligence be willing to do the installation for me? They would. While they had my car they installed four new tires, oil change, did the alignment and state inspection that was due. All for a reasonable price - in one day. The car rides like a dream with the new tires. They will be my service provider going forward.

Amazingly responsive. Kind people, good work and quick service. Can't recommend highly enough…read more Bring cash or go to ATM down the street.

Clarence & his crew at CDM is phenomenal! So glad I stumbled across them while looking for tires. I…read moregot 4 used tires & new front brakes for $500. Went on a Saturday morning, no appointment, & I had no wait, & was out in an hour. They are cash only- come prepared!

I go to Meineke car care because of it's location near me and the excellent service they provide…read moreand their affordable prices, their technicians are very knowledgeable and the service advisor Tony is very good and reliable and polite I take my 3 vehicles there always

I paid for a fully synthetic oil change on my first visit. However, when I returned for my second…read moreservice, they handed me a paper showing that my previous oil change was actually just a blend. I feel lied to and no longer trust this shop with my vehicle.

I am thankful for the amazing service I received from this shop after discovering a bubble in my…read morerunflat tire (Thanks potholes!). From the moment I walked in I was greeted in a friendly manner and was offered a ride to work so I didn't have to be late! Peter kept me posted throughout the day and ended up going above and beyond! I will definitely be back when it's time to replace them all. I'm telling anybody who will listen about my great experience!

Expect to pay double in labor and 3-5 times above their cost for parts when completing a repair…read more They will always try to add on costs and link to safety in inspections even if it is not. Work will be done but at three times the cost of a third party specialist shop. If you have time and are not having your car held hostage on the lift, I suggest shopping around.

Honest, efficient car repairs you can trust. An item they didn't install failed, but unknow to me,…read morewas still under mfg. warranty. They initiated the warranty claim, and replaced the item for labor only.

You never know when you bring your car in for inspection what the shop will "find". I've been to…read morethe brand name places and haven't walked out without an issue. This establishment is not that. They are honest and not looking to scam the average consumer. I brought my sons 2003 Ranger in and they gave it a full inspection. They explained what the normal issues are with this vehicle and let me know that this truck is in great shape and the normal issues they see are not there with his truck. I told them that I put my 17 year old out on the road in this truck and to really make sure it's safe. They gave me that peace of mind as well. 110% recommend!