I brought in my 2023 ford transit with air conditioning problems. I hated the fact that a three…read moreyear old vehicle needed a whole new system, but when the compressor fails it sends trash through the system. These guys got the parts coming and within a week I have frosty air. I didn't like spending the money at the time, but it's worth every penny now and a must since it's primary use is dog rescue.. thanks guys!

Absolutely % best shop in lake county.. Great people that are down to earth and don't charge you…read morefor what you don't need. Have been there several times with our F150, i don't recommend anyone else...

On 9/22 took car in to have front motor mount replaced, work done and charged $100 for part & $157…read morelabor. No old parts offered and was told that credit card machine down and had to pay cash? Car still vibrated excessively so took it to another mechanic. Ordered all 3 mounts from Amazon for $60, and told him to replace any that were needed. He reported that the front mount had not been replaced but the (smaller) transmission mount had been. He charged $120 for all the work and gave me the old parts. Shout out to Calistoga towing & Repair, an honest business!

Put a fuel pump on, wouldn't fill more than a half gallon without burping pressure…read more Took to a competent mechanic and it was twisted, lucky I could afford a second mechanic because obviously a bit sketchy to have a kinked fuel line All bad, definetly not worth it for anything dangerous if botched. Know via local friends who have worked there its good ol boy management and location location location is the only way they stay in business

They got me into smog my vehicle so I didn't have to drive down to Sonoma County did a great job!…read moreGreat customer service!

Keep in mind this business was owned by Pat, the best mechanic ever, until 2022. More than half of…read morethe reviews are for the previous owner. The new owner is nothing like his predecessor. Here's my experience with the current owner... I brought my car in because the brakes were sticking. Brian quoted $2,600 for brakes, a battery, and tires, including $800 for the tires. I declined the tires, but he said they were unsafe and would not release the car unless I bought tires from him or had it towed. Without AAA coverage, I felt trapped and pressured into purchasing them, leaving me unable to afford the brake repair. He told me verbally that the car was ready Thursday. I returned Monday because he was closed Friday through Sunday. He then claimed I owed storage fees starting Thursday, despite providing no written notice of the start date, daily rate, or required statement of charges under California Civil Code section 3068. I even offered to pay for Monday's storage because the lot was busy and because he had worked Monday rather than Friday, Saturday, or Sunday, which I believed would have been a fair compromise. He was unwilling to compromise. Instead, he threatened to charge about $900 in retroactive storage fees if I did not remove the car by 6 p.m. Monday, including days when he had the car for repairs and was not available for me to retrieve it. When I requested a written invoice, he refused to provide one until I paid. The attached invoice was provided only afterward. When I disputed the charges, he essentially told me to take him to court. I felt cornered and pressured to pay disputed charges without documentation. I later noticed that about 80% of his reviews appeared to be from men, causing me to question whether gender-based assumptions influenced his conduct toward me as a woman.

Pulled right in and was taken care of within five minutes. Shopkeeper directed me where to park my…read moretruck and he took all my intake on an iPad and was very kind. The shop was very clean and well taken care of. I felt very welcome and taken care of as soon as I pulled in. So happy to hear that would only take about 15 to 20 minutes to have that oil done. The service included checking out my tires which is great because I had a low tire pressure monitor light come on this morning. So happy to be able to get everything taken care of in One stop. I have a newborn babies so she hung out with me and we went for a walk while the truck was being serviced. There is a cute coffee shop attached to the oil stop we went in there for a nice cold drink. Really nice people so glad this is here.

The guy would not lube the front end. Said it was sealed and not able to be lube. He also failed…read moreto check the air filter. Anyway I did both those services myself, when I got home. If I got to do all this myself, what do I need this place for?

If your car must break down in Lower Lake, California go to Four Starr auto repair! Michael was…read moreincredible. He helped us out over a weekend even though they were not officially open. He ordered the part for my Prius and installed it at an honest price. He could have charged more because we were in a bind!

My Jetta threw a timing belt in the Clearlake area while traveling. I wasn't able to get my car…read moretowed there till just after five. They waited on me and diagnosed my car that night! This was way beyond any expectation of mine. I was just happy that he was going to be able to get to it sometime the next day. They were very nice and mechanic was extremely knowledgeable and grounded. He was beyond fairness with his pricing. These are the type of people you want in your circle. Thanks 4Starr! Should rename to 5star! Lol

I wanted to give a shout out to Reis Mobile Auto Repair. I had a fuel pump issue and my car was…read moreoverheating. I looked up mechanics and found them. I called to get an appointment and spoke with Amy, she was so kind and helpful. She set me up and Brian Reis came out to my house and did a great, efficient job fixing my water pump. He was so knowledgeable and helpful and kept me informed of what needed to be done and the price. I would definitely recommend them for your auto needs. Thank you Brian and Amy

I had a great experience with Reis Mobile Auto Repair. Amy was friendly, helpful, and made…read morescheduling the appointment easy. Brian did an excellent job on my brakes at a very reasonable price, and I'm extremely pleased with the service. What really stood out was Brian's professionalism and honesty. He also did a courtesy check of my car and noticed my tires were getting close to needing replacement--something that didn't benefit him at all, but showed he genuinely cared about my safety and the overall condition of my car. Both Amy and Brian were professional, knowledgeable, and a pleasure to work with. I highly recommend Reis Mobile Auto Repair.

The worst experience I've ever had in all my 51 years! they gave me a quote of 700 then when I…read moretowed my car there it suddenly changed to 900 then it changed to 1050!!! when I called them and politely asked why they quoted 2.5 hours because every other place quoted 1 hour Susan yelled at me and hung up on me!! well we all know what someone who is guilty does they yell and deflect. Then I called her back and she yelled at me again and hung up on me!!! Then she texts me my me my car is ready and if I don't get it in the next hour she's going to lock it up for a week and a half while they go out of town!!! so unprofessional they don't even have an after hours way to lock your car so you can use spare to just pick it up. Im doubtful they even replaced it because only 3 months later my car won't start! AVOID THIS PLACE UNLESS YOU WANT TO BE TREATED BADLY AND RIPPED OFF!!!! WORST EVER!!! ID NEVER EVER GIVE THEM MY BUSINESS AGAIN! I WILL BE REPORTING THEM FOR FRAUD

Very professional and fast service. My Toyota pickup was towed there on Wednesday and it was ready…read more24 hours later on Thursday. Great communication and service

Great service! Needed break pads and front rotors. Would de recommend coming here! fair and helpful.read more

- Background: day trip from the SF Bay Area to the Wine Country in a Jeep Grand Cherokee. After…read morelunch in Calistoga, car wouldn't start and made an odd noise. - Tow : flatbed, $120 /faster than the triple A tow would have been - Service : manager came out in person to where we were stuck to see what our car was doing then arranged for the tow/ diagnostic/ take out drive shaft/ ordered a part from another town delivered within hours/ offered comfortable place to wait, Victor (the manager) gave easy and scenic walking directions to town, which meant a lot because we were there to see Calistoga. - Outcome : reasonable market price, including tow, parts, two mechanics plus manager working together to make sure we got the car back same day to drive home / knowledgeable service! From the moment we discovered the car wouldn't start until the moment we drove away from the shop was less than four hours. 10/10 - highly recommend