Professional. Trusted them with my sport roadster to replace rack and pinion steering related…read moreassemblies. Align. Replace and balance two front tires. Vehicle was repaired, tested. Returned to me in pristine condition. Drives like a dream. Straight, true and tight. Steering as it should be. I'll bring my other vehicles to strongs for future repairs.

You get what you pay for, and less. Hired Rich Strong, the owner, to repair the metal-surround…read moresupporting the windshield on my vehicle last year. This year had to have the whole job redone. They used the wrong gasket and rust surfaced, which means they did not primer before they painted the raw metal. And they did not even match the paint, so there was a 3/8 inch border around the entire windshield. To redo the job, I hired Oleander's in Vernon. The entire frame beneath the windshield was corroded and rusting. Olender's fixed a botched up job and my vehicle came out of there better than new. In the end, you get what you pay for. Plus, Strong's said I would have the vehicle back in 1 week. It took them 3 weeks and would have taken longer if I had not nudged them to finish the job and give me my vehicle back. Poor quality workmanship all around and zero regard for the customer as well. If you want drama in your life and don't care that much about your vehicle, this is the place for you. If you want to deal with a professional, Rich is not your guy. A true NO value establishment.

Jarvis Automotive is the ultimate family business worthy of local support. The owner, Lester Jarvis…read moreis a Certified ASE Master Tech., he's fair, knowledgeable and articulate. I love how he's able to explain things in layman's terms. I've recommended family and friends here and all have always been satisfied. Last week we brought in my step sons (old) Honda Accord with a laundry list of items needed including no heat, check engine light, rattling wheels and need to pass emissions and get new tires. It took a few days but Lester nailed it ALL! Not only was he able to avoid a more costly repair (catalytic converter) but he took the car through emissions for us! Fixed an axle, put on new tires, fixed heater, fixed exhaust, changed oil and we were good to go and super happy! His fees were less than other independent shops and way less than a dealer or chain. Love Jarvis automotive!!

Lester is my "go to" mechanic for all things automotive. Great guy and trustworthy. He's worked…read moreon our Tesla multiple times and has always done a great job. Would highly recommend him and his team.

I've been going to this garage for many years. They are very honest and fair. I trust them with my…read morecar. They keep track of the condition of my brakes, tires, battery, etc. I've had trouble getting my tire pressure correct and stop by and it's done for me. Phil and Paul are the best! Great family run business

Ole miserable man charged me 220 dollars for my car being towed to his place for 10 hoursread more

I've been coming to this local auto place for my oil changes for years now. I support the local…read morebusiness in my home town of East Hartford. They always give me a warm greeting when I come in for my oil changes. They also send out coupons for oil changes that help with the cost if you see them grab them. They don't expire. I have a coupon for $49.99 for the total cost of an oil change. Can't beat that price. Definitely would recommend. While you wait they have a wonderful selection of drinks and goodies you can help yourself too. They look over your whole car and let you know what needs to addressed with issues arising. Quick, reliable and trustworthy fully owned business. They go up and beyond to help me when I run into a crisis.

I brought my car to get diagnosed and they told me my head gasket was no good. So I sold my car and…read moreI was not working at the time and could not afford to sell my car at this time. I had to buy another used car at a bad time in my life. They did reimburse me for the diagnosis but it did not help after the fact. When I called they said well it's going to go some day. I could have waited and had more time to figure out what I wanted to do.

I bought a used 2007 Lexus from a private seller. It has high mileage but as long as I service it…read morelike I am supposed to then it will last forever. First thing JFB did is help me with the oil change, only $36 Dang! I used to go to Economy with the coupon and it's $69! I bought tires just before winter and it was $800! They made sure everything was aligned too. Everytime I go in there with something little they fix it and don't charge me. THESE GUYS ARE THE BEST!!! The last time they did work on my car I bought them Pizza from the pizza place next door. They deserve it, they've saved me so much money!

Alternator went one evening. Everything was shiny and new the next morning. Service was sufficientread more

Jay is honest and forthright! I have had a transmission replaced there on my high mileage car, and…read moremore recently, he was totally upfront about what I needed to do to keep my old friend (car) going for a bit longer.

Growing up in Manchester our family has been coming here my whole life. Always great service. Staff…read moreis respectful and a pleasure to deal with :-)

Are you kidding me!! Daughters back window smashed in by a rock, dropped off at 3pm Tuesday. WINDOW…read moreREPLACED, and picked car up at 1pm Wednesday. Amazing service. Impressive.

I needed my rear bumper replaced after a another driver hit my car. I brought it to Olenders…read morebecause some people highly recommended them. The work was completed on my bumper and it looked okay. When I got home. I walked around my car and checked everything out. That is when I noticed there was paint residue on my new back tires and the lip of my rear alloy rim was bent. I know it was damaged by someone at Olenders because I had just checked my tire pressure the day before, and my rim was fine. Based on my experience, I cannot recommend Olenders. You could bring your vehicle in to have one thing fixed, and end up leaving with something else damaged. Now I have to pay extra to have my alloy rim fixed or replaced.

I called last minute for repairs on my vehicle, and they were able to fit me in. They were great to…read moredeal with and maintained communication on what was needed to be done. They gave me the estimate on the repairs, inspected the vehicle and called back with recommendations, observations and any adjustments in pricing, The work was done quickly, and it was a great experience.

Our work van needed a very serious brake job and they absolutely knocked it out of the park. We…read moreneeded the van back quickly for upcoming work and they were able to turn it around in one day! They went the extra mile because they knew how important it was to get the van back to us. We've been bringing our work vehicles here for the last two year and will continue to come back! 10/10

The work has always been done correctly and at a fair price. Jeremy and Geena are easy to deal with…read moreand they can usually fit me into their very busy schedule. I recently had the front end of my 2016 Honda Accord inspected after replacing my tire. Jeremy reported that the struts were original and worn but not blown or leaking. Although replacement was not absolutely necessary, he noted doing so could improve ride quality and handling. I opted for the improved handling. He also reported that the front brakes were causing shimmy so I followed his recommendation and replaced the pads and rotors. The car handles noticeably better at highway speeds, which is important to me.

Geena and Jeremy are very pleasant to deal with and listen to you…read more Good communication. They don't push unnecessary repairs and work within your budget. I always use them for my repairs and recommend them without reservation.

Great place for good quality used tires. Nice guys do good work, turned in a leased vehicle didn't…read morewant to spend a lot on new tires

My front tires were so bad my car was vibrating. I work a lot and never know when I'm going to have…read morefree time. I called L&M tires and literally drove right there. Howard put my new tires on my car in less than a 1/2 hr. I only had to wait about 5 minutes for the customer that was in front of me. *cute little waiting room btw. My car isn't vibrating. The tires feel great. Thank you for saving the day Howard. I definitely recommend L&M... prices are good, kind service and speedy. :-)