I've been going to H&P for well over a decade for all my cars. I send all my friends there who have…read moreforeign cars. I would trust Paul with the keys to my house. Despite moving to Colchester, H&P is still my auto mechanic. I don't trust anyone else. Whenever I go, they always tell me what needs to be fixed immediately vs what can wait longer, and for how much longer. They're always honest and I never feel taken advantage of or ripped off - so important when dealing with an auto mechanic. Whenever I've compared prices, H&P always has the best value. This place has been around for decades and Paul continues to carry on the legacy of his father.

5/5! Unfortunately, I've moved out of the state now but this was my go to shop for all my car needs…read morewhile in CT. I'm a bit familiar with how things work and I like to buy my own parts. They were one of the few shops that would let me bring in my own parts for replacement. And when I didn't have parts - they were able to source them at insanely reasonable prices. I never felt cheated or hoodwinked. Very honest, thorough but quick work. If I could, I would have brought the whole shop along with me when I moved. Tldr: Paul and Paul Jr. are amazing and I cannot recommend them enough.

Traded a car here in the fall. Dave was very transparent and we got a good deal for our trade in…read more Had the car serviced and the workers are all very friendly. Great staff on both ends!

No communication about what needs to be repaired or how long or cost made an appointment June…read more19th by phone for July 8th drop off for the 9th service code b125 and also when I dropped off my car I wasn't aware of the steering wheel shaking problem until I drove it on i84 west because my granddaughter drives it 98% of the time to work school etc-called today around noon and still no answers about what needs to be done-cost or time frame-was told a lot of cars here!!!-sounds like over booking and poor customer care and service hopefully things will get resolved quickly and properly-still waiting for a call and it's almost 3pm July 9th 2024

Charged me $120 for an oil change. Went there a second time to resolve an issue caused by the…read morefirst time I took my car there and I was dumb enough to let the guy make an axle rod adjustment. My car has been shaking when I drive ever since. Dude's a scumbag, don't ever take your car there.

Great and friendly customer service. I talked to Roy Gallant on the phone and he was very friendly…read moreand helped inform me on catalytic converter theft.

A great outfit. They'll fix what needs fixing and bill modestly for that. They won't "fix" what…read moredoesn't need fixing and they don't bill for work they didn't do. And they're all pleasant people to deal with. Lexus ...841

the staff is nice and super knowledgeable. they always take the time to answer questions and go…read moreabove and beyond costumer service needs. would highly recommend going to them for any of your car needs.

I was staying at the Fairfield Inn across the street and noticed that the pressure in my right rear…read moretire was low. I stopped at State Line just before getting on the interstate to head back to NJ. I asked if they had an air pump on-site that I could use. The gentleman at State Line (he was a gentleman) got a portable air pump, filled the tire with air, checked the pressure on all the other tires to make sure that all had the same pressure, and advised me to bring the car in for tire service at home if the tire lost pressure. He would not accept any payment from me for his work. I could not pay him in cash, so I offer this review in lieu of payment. A very rewarding experience.

Every time I bring my car in, they are courteous, timely, and competitively priced. They never try…read moreto oversell, and will tell you if a repair can wait. This is your place for quality repairs and good prices. Love it, so glad I found it!

Very unfortunate experience at E & G Auto. This story begins…read morewith Brake fluid leaking from my car and my 2012 Subaru Outback. I check the calipers and there is no fluid leaking so I must assume that its either coming the Master Cylinder or the lines underneath the heat shield. I am skilled enough to do most break work myself, but have no lift, therefore making breaklines near impossible for me to complete. I bring it in Friday 7/7. Come monday (7/10) I get a phone call from Brian telling me that one of my bleeder screws on my calipers is leaking and wont stop, they tried another screw but it is still leaking and therefore he caliper needs to be replaced and that I would be unable to take the car off the lot due to the loss of the use of the breaks. I ask Brian if the snapped the screw and she said no, I then ask him if they stripped the threads on the bleed screw from overtightining and Brian says no, everything is fine it just leaks. This is when I let him know that the caliper is only 9 MONTHS OLD, and that his garage has been thre only garage who serviced those breaks and that I had no leaks until last month. I let him know my feelings that I believe they have damaged the screw during the bleeding process and that I want to see the parts when I come to pick up the car. He tells me that I dont understand what I am talking about and that it is just a defective part. I tell them to fix it so I can leave the garage which almost doubles the initial cost of service. Brian also let me know that the car was first priority and that I would be able to pick it up mid day. He then calls me later and lets me know that the simple job has not been done. I let him know I will have to pick it up 7/12. So coming back from my trip I show up on 7/12 to pick up my car. Before I pay for anything I let Brian know that I want to inspect the old Caliper. We walk back in the garage and the bleeder screw is screwed into the caliper all the way, I unscrew it and inspect it and as I suspected the threads are completely destroyed and some of the metal from the threads are sitting on the receiving end of the seat which is causeing the problem as the area needs to remain clean and flush in order to create the seal. I explained to Brian, that its not the threads that create the Seal of a bleeder screw but the seat, and that the stripped threads have destroyed the seat, rendering the caliper useless. Brian was Shocked, he began to studder and mumble that this and said that E/G didnt do it and was not responsible. They allow me to inspect the car and I ask the technician what happened. He let me know that he cut back the brake lines and fixed the leak from the rear line opposite side of the affected caliper. He then said while bleeding the system he shut the bleeder screw it was still was leaking. The he said "I tried to tighten the screw some more but it wouldnt work" I knew this was the problem and that act of overtightening cause the damage as those screws are not designed to be cranked. This part is entered into the repair report. The proper procedure would be to remove the screw, inspect the seat, and attempt to clean any corrosion or debris that has gotten in the way of the seat to create the seal. NEVER OVERTIGHTEN. I then return to the office with Brian and say that we have a dispute. My claim is that they have damaged the caliper and that I do not want to pay for that portion. He Disagrees and says he "Stands by his technician." and would be unwilling to make things right with me. I asked him to seperate the jobs so I can have seperate transactions, Brian gave me the hardest time about this, heather the receptionist was trying to to walk him through it and he shushed her. Brian went in the back and I asked about the owner Eric and Heather said he doesnt deal with customers. This whole interaction was all recorded if Eric wants to review. Since i see him responding to these posts. It is sad that there was no resolution whatsover. All that needed to happen was for them to own the mistake and comp me for the caliper and labor of the caliper, E/G would have still made some money from my brake line job and I would have been a customer for life.

Always great service and fair prices here! My car always comes back to me clean with no dirty…read morefingerprints!

Ed's is the best!! He loves the older cars especially! The kind of experience that is so hard to…read morefind these days!! Honest and very fair prices too!

My go-to automotive repair shop here in Ellington. Have had 4 visits with 2 different vehicles. My…read moreexperience confirms this shop to be accommodating with honest and knowledgeable mechanics, realistic and reasonable costs. These are the requirements and signs of a trustworthy shop. You can rest assured of getting your vehicle repairs done right.

My husband, son, other family members and I have brought our cars to Bolton Collision for body work…read moremore times than I care to admit. Every time has been a great experience. Dave and his staff are friendly, pricing is fair, and the quality of work is impeccable. Highly recommended.

I pulled out of a parking spot at the CVS in Manchester and a 5 inch protruding railroad spike in a…read moreyellow concrete barrier ripped the bottom of my bumper shield. I reported it to CVS and even pulled out the 12 inch spike to show them. The whole thing was irresponsible and dangerous. Then I needed to get it fixed. I chose Bolton Collision because they were close, had great reviews, could give me a quick estimate and they were kind to me on the phone. Instead of telling me that they had to order a part that would take forever and charge me a fortune, Dave the owner fixed it on the spot for a very low price. If anything ever happens to my car (or I need to go to CVS), this shop will be my go to from here on out. Great people, fantastic service. Their high reviews are warranted and trust me, you won't be disappointed.