Prompt service. Very fair price. Excellent quality work. Overall outstanding experience. Anthony…read moreexplained clearly to me and did a great job. If I had a business, I'd want to hire him. I will take my vehicles to them first from now on. Five Gold Stars.

Excellent experience here, got a flat tire while in Omaha for work and they were able to get it…read morefixed and get me back on the road. Super appreciative of these guys!

very good experience!! fair prices…read more and high quality of materials I had to change my wheels, and Im very happy with the results thank you so much for everything!!!

We have been getting our 2010 Subaru Forester here a few years as well as other vehicles. The…read moreservice is excellent and not trying to up sell things to do to our car. They get us back on the road. They are the only place we use.

Very fast and friendly service at a fair price…read more I always come here to get my oil changed and for new tires. They have always done a great job in a timely manner.

Completely useless and outrageously overpriced had my car for over a week to do 2 repairs and…read morequoted me nearly $500 for a thermostat replacement and said the labor would cost $400 on work that would take under an hour then after I got my car back not only was it not fixed they somehow managed to make it worse than I brought it in and it started to overheat on drives that where on drives under 10 miles and this started as soon as I got it back from them.

We needed help in a pinch of time, as semi truck debris hit our car and we were traveling. They…read morewere super friendly and helped fix our car quickly so we could get on the road!

Had a squeak in the front end of my pickup Had an estimate at a local franchise shop and was told…read moreit was shocks, struts , and a rack and pinion steering mechanism. Around $4000.00 in all. Went to Gene's where I had been before. An hour later he said it was a control arm and ball joint assembly. $800.00. An hour after that it was fixed and the squeak gone. Should never have shopped around. From the lady that makes the appointments to the mechanics, very polite, professional and know what they are doing. Thank you to small businesses. Dick H.

Crazy how they wanted a $70 inspection to turn into $170 just for looking at... after looking they…read morewanted to charge $150 for air... yes air from a $15 bottle of a/c from Walmart. Also inspection is $100 a hour for inspection. These people drain you for money for the smallest thing I.e air which is at most 5 min process and a monkey can do it. If you want your vehicle to be fix yea you might get it here after paying a arm and a leg.

I've been taking my vehicles to Tuffy's for Oil changes for several years!…read moreThey have always honored oil change specials...Up until yesterday! On top of the oil change special, I was charged an additional $21.05 for Labor! A $45 special for $64+.... I guess I'll go elsewhere from now on!

If you have black rims DO NOT take your car there. Paid for a service and they damaged my rims…read moredue to someone not knowing how to properly take tires off of a rim. Not one but all 4!

TLDR; highly suggest going to any other Firestone location over this one, Richard "Dick" Bosse…read more(manager) will talk you as if you're very stupid and will come outside and block you from leaving. I scheduled to get an alignment done since I just got new tires from Discount Tire, and they don't do alignments. It got done and when I went to leave I didn't even make it 1 block before I noticed my car had a major pull to the right that it didn't have before. I went back in and let them know that it now had a pull to the right. They took it back into the shop to correct it. When the service advisor came out he tried telling me I could have a slipped belt in my tire and that I could pay 30 dollars to have them dismount and check. I told him that I just bought these tires and they had less than 50 miles on them and that they were already inspected mounted and balanced. Then I was told that their computer doesn't have specs for the camber for my car which is a huge red flag and that I should go to the dealer. I told him that if I would've known that they didn't have the specs for my car I would have went elsewhere and I wouldn't have just wasted $200 for an alignment. He said he was going to go talk to the tech and would talk to the store manager to see what they could do. When my vehicle was finished the store manager (Richard " Dick" Bosse) came out and tried telling me the same thing. I tried to reexplain what I just told the advisor when he tried to shush me and I got annoyed by that but I then reexplained that I was only getting an alignment as I just got new tires and that there was no vibrations coming from any of the tires, there was no pulls, and that the steering wheel was straight. He then started talking down to me saying that with my car being "slammed to the ground" it's perfectly alignmened. My car is not slammed to the ground at all. I have a GTI. They are naturally low as they are a Sports Hatch. He then tried saying everything is perfect and they did everything correctly even tho the sheet he showed me there were still points in the alignment that were out. I told him to stop talking to me as if I'm stupid. I work in the Automotive industry myself, for the past almost 20 years. I know when I'm being lied to and he was doing that. I called him out on it and he just kept escalating it from there. I told him I wanted my money back so I could go elsewhere to have it done correctly. He kept trying to interrupt me and say that he owns everything and he's the one in charge and he knows they did it correctly. I just took my keys and left while telling him that he should not talk to his customers as if they're stupid and that he does not own anything as Bridgestone owns it and he's just a store manager. He kept trying to escalate so I just ignored him and went out to my car to leave. As I was starting to leave he walked outside and blocked me from leaving. He stood in front of my car so that I had no way to leave without hitting him. I then rolled down my window and said that if he did not move that I would call the police. I had to repeat myself three times before he realized I was starting to tech for my phone to call the police so I could leave. I was already angry and he just seemed like he wanted a fist fight and I was not going to engage in that. When he finally moved I left, and when driving away I noticed that the pull is still there and now the steering wheel is not straight and that they stole my copy of the receipt with the alignment specs out of my cubby. Luckily I have the charge of the service on my card showing the location and time. Needless to say they gave my car back to my in worse shape twice and Richard should not be the store manager if that's how he acts when there is a conflict and they messed something up. I worry about how he treats women if this is how he treated me. Instead of calling the police I just called their corporate phone number and told them everything that had happened so hopefully I can get my money back for services that were not done.

My wife loves going to Sam's Club but it has been a while since my last visit. On this visit…read moreparking was easy and the store was not that crowded. Store was well stocked with everything we were looking for. The self checkout worked well but still wish Sam's Club (and Walmart) offered NFC payment options.

The cashier ( Kendra) instructed me to empty my cart so all of my items could be scanned. After…read morescanning everything and completing my payment, the cashier walked away without placing my purchases back into my cart or offering any assistance. She did not say a word before leaving, nor did she thank me or acknowledge that the transaction was complete. I found this interaction to be unprofessional and lacking the basic courtesy and customer service I expect. Since I was asked to unload my entire cart, I believe it would have been appropriate for the cashier to either help return my items to the cart or at least communicate that the transaction was finished before walking away. I understand that employees may be busy, but every customer deserves to be treated with respect and professionalism. I hope this feedback is taken seriously and that additional customer service training is provided so other members do not have a similar experience. I spoke to a manager (Greg) as well to address my concerns, and doesn't seems to care, i have been told by Greg to call the next day and speak to the store manager (Christy).