We brought our car into the shop to fix our daughter's car which was making a rattling noise in the…read morefront end. We had already paid for an inspection and it was diagnosed as a bad control arm. They repaired it at a cost of $1057 and it did not fix the issue. They called me to tell me it did not fix the issue and would need another $200 to dive deeper into it to figure out what it was. Complete incompetence by both the company and mechanic! I understand you are only as good as your workers are but for them to ask for another $200 because they had no idea what they were doing to begin with is crazy! I would not recommend any service at this shop!

I attempted to get an online quote through Yelp for replacing my brake pads and rotors. Other shops…read moreasked me a couple of questions and gave me a quote. Mad hatter insisted they needed to inspect my car before giving me a quote. Defeats the purpose of an online quoting tool now, doesn't it?

Very personable people who are willing to work with your situation. I admire how I have never felt…read morelike I would be lied to or given poor quality services. Recommend to all my friends and family.

No muss, no fuss. First come, first serve. These guys don't mess around. Two other stores gave me…read morebull about the nail being too close to the edge and I'd have to buy a new tire. Tommy's patched it for $30 bucks. They will get all my tire business from now on.

We have had a tire with a slow leak for a while and finally brought it in to this shop yesterday…read more My husband and I were pleased with the general personal service and the politeness, friendliness and professionalism of each staff member we talked to. We did buy two new tires but did not feel pressured, but felt like we had time to make our decision. After we said yes to the new tires, we were done in about an hour. I definitely felt they were trustworthy and competent.

Awesome team working. Came into the shop right after work about 8am. They didn't have my tire size…read morebut were able to get one to the store later on in the day. Now me being a giant Snorlax that I am, slept through their calls but luckily I woke up and was able to bring it to them late in the day. I am truly grateful that they accepted it and were able to put that tire on for me. Really amazing dudes. 10/10 would recommend.

My husband made a 9 AM appointment and was finally seen after 11AM. We had one flat tire with a…read morenail and only 19K miles on this leased vehicle. Firestone said all 4 tires were bad and they refused to just fix the flat tire. We needed the vehicle and my husband had them put on one tire, $140. He asked for the old tire to take home; not too pleased with that request but he did get the tire. Subsequently, we went to the dealer to have them look at the tires to see if they needed replaced. The dealer did fix the flat tire and we had them put the original tire back on the vehicle. They stated all four tires were at worst at half life. Firestone stated the tires were at 2/32 and the dealer measured the tread depth at 4/32 and 5/32 when inspecting the tires! Needless to say, we will NEVER return to the 50th and L location. It's sad they took advantage of an elderly man!!

just got an oil change. when I went to pick up my car no one was at the front and the guy was in…read morethe garage talking to a bunch of other guys. no one was working on cars. when he finally notices (I think another guy was like hey someone's up front) he comes over to check me out and asks if I'll be using card I said no I have cash and he said, and I quote: "aw you suck so bad that's just making my job harder in the end." I won't be back.

Made it here the other day for a used car inspection. They were polite and efficient. I didn't…read morerealize it at the time but they send a detailed record of the inspection, with photos. I received it through a text message.

I went here for an oil change and tire rotation. They had a $20 off special that made it around $80…read morefor synthetic oil. I have to say they were awesome. They had the car done in about 45 minutes on a busy Saturday morning. I also liked the quality of service for the price. I had checked out some other options in the area and they were around $100 without the tire rotation. I will definitely be back for my next one.

I had been needing new tires for over a year and finally broke down and started shopping around…read moreonline. I checked prices at Walmart, Costco, the Toyota dealership and Tires Plus, and for the quality, Tires Plus by far had the best price (they were running a sale and it ended up being almost $70 cheaper than Walmart for a set of 4, good quality tires). I was able to shop around online, compare tires/prices, make my selection, and after seeing an estimate of what my total cost would be for the tires and installation (AKA no hidden fees), schedule my appointment online. I made an appointment on a Wednesday for 6 pm that Friday. I ended up being early by about 30 minutes and they had no problem getting me in right away. The woman at the front desk was very friendly and, most importantly, the bill I got was exactly what the online estimate had been, down to the penny. They offered me a warranty, which I declined, and that was the end of that. I didn't feel pressured to buy the warranty or any other unnecessary services or upgrades. The annoying sales tactics at a lot of car places is a huge pet peeve of mine, so they get major bonus points for not engaging it that. Since they close at 7 pm, I anticipated that I would drop my car off and pick it up the following day. When I went to confirm this with the woman at the front counter, she stated they had planned on getting it done that night, but I could pick it up the next day if I preferred. My husband and I decided to wait and just hung out in the area for an hour and a half. We called to check the status after about an hour (we were still really skeptical they were going to be able to install the tires in an hour and 15 minutes) and were told it would be ready around 7. We arrived at 7 and it was done within 5 minutes, which actually meant the mechanic and front desk woman stayed a little late to accommodate us. I have been driving on the tires for a few weeks and am very happy with the quality of the tires and have had no issues thus far. If you are shopping for new tires or need any other car services they offer, I would definitely recommend this place. Good quality and great service!

Tried upselling every customer who came through made me wait 2hrs to tell me they "couldn't" repair…read moremy tire cause of store policy as well as $45 for a patch is terrible I've never heard anything good from here I'd just go to somewhere nearby tons of good shops that'll do it for free or more conveniently

I was not a pretty impressed with their service at first because I was told the work would only…read moretake an hour and a half when I drove myself there and waited on the premises after being there an hour and 45 minutes the lady came and told me that it was gonna be a while so I had arrived at 10:30 and did not get to leave there until 330 after leaving there. I noticed a loud noise coming from my right rear of my car and the shock that they installed on the right rear already had broken loose and was making a loud noise, called back and talk to them. They said to bring the car back in a few days later, and they would look at it and fix whatever the problem was well it turned out. It was a broken shock brand new after installation. It broke and then I also had a tire replaced on the right rear and that tire continuously goes flat and it's brand new so I really appreciate everything they did but it seemed like everything they touched just was not blessed. I still have not taken the vehicle back or called them about the right rear new tire they put on the continuously goes flat. all in all, I was treated very good by the staff and the staff out in the bays were also very nice people. I guess I just have one of them cars.

Best service ever! My wife and I have both been bringing our cars to this location for a few years,…read moreand I cannot say enough good things about the staff. They've worked late a couple times to finish an oil change, gotten hard to find parts in no time, and always clearly explain any issues they find. As a huge plus, my wife always feels comfortable bringing her car to them, and never feels pressured or talked down to like has happened at many other mechanics. Super great people, phenomenal service, and fair prices!

Dropped off car for heater repair, Tom called to say amount for repair and I approved. No mention…read morethis amount would not fix the problem. Upon pick-up was told not fixed and another part was needed and would be another $1000 plus. Not happy, but made appointment to drop off car for Monday repair. Dropped of Sunday, called Monday morning and was told they decided they did not want to do the repair. This shop failed to communicate and chose not to keep their word. Tom

I stopped in to get directions to a different repair shop. My trunk wouldn't close and I was giving…read moredirections but also the wonderful gentleman came out and fixed my car at no charge. You will have my business from now on.