Update: I had the opportunity to speak to the owner Dan and he was fantastic. Dan addressed our…read moreissues and that this is not the level of service they strive to provide. He went above and beyond to resolve the issues and make everything right. Happily going from a one star review to five stars and we will use them again. Thank you, Dan! We've had Leonardi out for two appliance repairs in the last four months, and we won't be using them again. The first visit was for a dishwasher that had stopped getting the dishes clean. After a $300+ repair, it leaked the very next time we used it, causing over $2,000 in damage. That repair should never have been done, and the technician should have advised us to replace the unit. We gave them the benefit of the doubt that he did what he thought was best and called them back for a dryer issue. This technician said nothing was wrong, yet the problem has continued. Fool me once, shame on you. Fool me twice, shame on me. There won't be a third time.

What a great experience! Dan, the owner, came to our house to fix our refrigerator. Not only did…read morewe receive an extremely fair price, he explained every step of the process and couldn't have been nicer. The refrigerator works as good as ever.

I don't know what more I could ask for in a service situation…read more I submitted a Yelp request for service on my Maytag dryer that wasn't heating up so 6 service professionals respond, but SMA was able to do same day service and work with my schedule. The technician arrived on time, looked at my issue and repaired the dryer with parts he had with him. The price was comparable to other service quotes , without an upcharge for same day service. Does it get any better than this? I will be using SMA for any future service needs.

We had a dishwasher that wasn't getting hot enough and started to smell. A Super Master technician…read morecame to diagnose the issue. They were very quick and efficient and courteous. He explained the issue and that a part needed to be ordered. He returned just a couple days later to efficiently install the new part and everything is fixed. The scheduling was easy and Amy was very quick to respond to all inquiries. Price was quite reasonable as well.

Thank you, Blackberry Appliance repair and Andy of the Serpukhov company, for fixing our…read morerefrigerator ice line. I was moving the refrigerator (15 years old) to clean behind the refrigerator and the ice line split and water was gushing all over the hardwood floor. I turned off the water line. I then searched for numerous repair services and Blackberry Appliance Repair was the only one that answered the phone. All the other repair services wanted me to fill out a page by page request on line before I could connect to an actual person. It is such a pleasure to speak to a person and not fill out pages of information and wait for someone to call you. Their quote was $15.00 cheaper than another repair company. I highly recommend Blackberry.

Excellent service and execution! We moved and our refrigerator cord was damaged. A + was not only a…read morefair price, they actually did the work and replaced the cord the very same day I contacted them. Seriously- look no further!

Would not give up front quote even though I have quote from DCS tech that asses the issueread more

Live plants, quiet morning, interesting architecture as well definitely limestone marble granite…read more it really smells like coffee in there and they have all the little goodies too. That comes with the truck. from what I understand that's a number that you don't have in your wallet just in case I'll load up to one of those mirrors and double check for me

Fast response and was able to come out quickly. While was not the answer I wanted was fair and…read morehonest about the situation and offered suggestions for replacements.

Nice enough guy but make sure you ask about the call out fee to just take a look at the problem…read more He said that he only uses OEM parts and since they weren't available, he did not fix the refrigerator. He only spent a few minutes trying to find parts. I found the parts online and wound up fixing it myself.

Repair was done quickly and seemed like a fair price. Ben is very nice and took the time to explain…read morewhat he did. He even took it upon himself to grease our rollers because he explained there is manufacturing issue with our POS Samsung dryer.

Called yesterday for no heat on dryer & Dylan repaired today! Cost of repair was very reasonable,…read morecourteous & professional! Highly recommend!

Best appliance repair around. I have had so many different appliances fixed by them including…read morewasher, dryer, stove and refrigerator. Highly recommend!