Stay away from this company. They claim to guarantee the work they perform. Called them back to…read morecome back and redo the work that was done six days earlier. Was informed that I would have to pay $59 more to have them come back out. I asked why I would have to pay more for a guaranteed work. I was given the runaround.

Scott responded to my Yelp inquiry, as well as quite a few fridge repair companies. He was the…read moreonly one that recommended a phone consult for the issue with my Subzero fridge. I called because in my opinion he was interested in details that would help him diagnose and fix the issue. He offered approximate times for that day and I scheduled. Scott was on time and he called before heading over. Scott was very professional and easy to talk to. He checked my fridge and explained how he would go about fixing the issue. He was very tidy and he made sure I had no questions or concerns. My fridge is working fine and I am very happy. I don't know how it could have been a better experience. I highly recommend Scott and his company for your fridge repairs.

As a fellow small business owner, I feel obligated to warn others about our experience with this…read moreHVAC/R contractor. Over more than a decade of managing vendors, this has been hands down the most disappointing and unreliable company we've dealt with. We initially entrusted them with all our heating, cooling, and refrigeration needs. Unfortunately, what followed was poor communication, subpar service, and a complete lack of accountability. When issues came up--which happened frequently--they were more interested in deflecting blame than fixing the problems. Over a year, they raised our service rates by 25% without any notice or explanation, and when I reached out to ask about it, they never responded. I also requested several quotes that were never provided. As a busy business owner, I shouldn't have to chase down contractors just to give them our business. Even worse, they billed us for services that were clearly not performed. I verified this myself--twice--and one time had to bring in a third-party HVAC tech to confirm (with photo evidence) that a rooftop unit hadn't been serviced as claimed. Despite being presented with clear proof, they refused to acknowledge or resolve the issue. After nearly two months of delays and rescheduling for a correction that never happened, we finally hired another company to finish the job. Their refrigeration work was even more troubling. They miscalculated and mis-sized a walk-in freezer, resulting in a system we had to completely replace. They relied on bad measurements and passed critical sizing calculations to a supplier instead of doing it themselves. Even when I showed them accurate specs from the equipment manufacturer, they pushed back with excuses instead of taking responsibility. To make matters worse, they submitted a bid to replace our walk-in cooler and freezer with dimensions that were entirely off. Had we accepted the quote, the units would've physically not fit the space--basic measurement errors that would have led to a major installation failure. The most aggravating part of all this has been their tone: dismissive, defensive, and utterly lacking in professionalism. If you're considering this company, I urge you to think twice. When things go wrong--and they very well might--you'll be on your own. You deserve a vendor who respects your time, your business, and takes pride in getting it right.

If you want people who will show up at the wrong time. Then they come and fraudulently charge for 2…read morehours of work AND APPRENTICE FEE FOR NOT FINDING A LEAK THESE ARE YOUR GUYS!!! 550.00 FOR NOT finding leak. Look elsewhere

Dryer vent cleaning was needed because dryer was taking a long time. Mr. Duct responded quickly…read more Price wasn't lowest but a technician was readily available. He arrived as scheduled, cleaned the dryer and vent, achieving nearly double the cfm flow. Left laundry room just as he found it. Good job!

Dryer duct needed cleaning. Mr. Duct responded quickly and had availability, though not the best…read moreprice. Technician arrived as scheduled, performed the cleaning and left the laundry room looking just as he found it. cfm readings showed he nearly doubled the airflow.

Steve and his team are incredible at what they do and we were very fortunate to find their HVAC…read moreservices. They have done multiple installs for us, including AC and whole home humidifiers, along with annual routine maintenance and we have been ecstatic with the attention to detail and turnaround time. Highly recommended if you're looking to upgrade your HVAC or even have some routine services to keep everything running smoothly. Best, Charlie

So I've tried to get Home Comfort to schedule the yearly furnace inspection the last two days and…read moreI gather their receptionist is not passing on my message, or Mike or Steve do not want my business any longer or they're super busy. She said they are scheduling furnace inspections for the fall now, and I know their schedule fills up fast. In fact, I missed getting on their schedule for last year (2024) and then they told me I did not need it, since the furnace was only a year old. Their scheduling is that you call, leave a message with the receptionist, and then, they call you back to schedule service, usually later in the day. I've left my phone on every day from 5 am until 8 pm when we go to sleep. Home Comfort installed the furnace ac, thermostat and humidifier back in 2023 brand new. Everything is working great but I'm a teacher and start work next week so I figured I'd get this scheduled now, since I can't always keep my phone on, and answer it. I finally asked the receptionist, why isn't he calling me back, and she said, oh, he keeps a list for furnace checks, and he'll get to it, later. He's busy with a/c right now. Maybe tell people that, because here I'm glued to my phone, and not realizing that. July 22, 2025 Home Comfort out today to see why the a/c they installed in Oct 2023 only works sporadically or when I reset the system by turning the thermostat (that they installed) on and off to get it restarted. It kept stopping and then not restarting, after the temperature was at the point I had set. So if the room got warm again, no a/c, unless I turned everything off and then back on again, after waiting at least 5 minutes. Home Comfort replaced the thermostat for no cost, and told me I have a 10 year warranty on the a/c, thermostat, furnace, and humidifier that they installed in 2023. I did not know that. Don't call anyone else. I had a company out here 2 week ago, paid them, and they could not figure out why the a/c was not always working and that cost me way too much. Lesson learned. You have to get Home Comfort out because their techs know stuff other companies don't know. They installed American Standard equipment, but the new thermostat (that works) is Emerson. They installed Aprilaire for the humidifier. Now, my a/c is super cold because it is staying on and restarting as the house needs cooling. Finally, It's working properly! So happy! But now, they're not returning my calls to check the furnace for the winter.....

I had booked an after hours service call with DuAll knowing there was an extra charge. Donna…read morecalled around 2 pm saying there was a tech available earlier and asked if I'd be home. Of course I made myself available and she, the tech, arrived around 4. Cat was respectful and listened to my description of the a/c situation. She explained the possibilities and started the process of elimination which included examining the evaporator, which was frosted, then carefully tested for leaks. Finding no apparent leaks, she when outside and attached her gauges and found it was low on Freon, which she had predicted. One pound later the system was up and running. DuAll could have easily stalled the tech but instead offered an early appointment, what an honest business practice. The tech was professional and personable, arriving masked and ready to solve my a/c problem. I highly recommend DuAll.

We've been in our residence for 20 years. Our HVAC system was installed prior to us. We are glad it…read morelasted as long as it has with no issues. Turned the AC on this past Sunday........no cool air to be found. Sent out some requests. DuAll was professional and responded quickly. They were out on-time Tuesday as stated. JR. was informative and honest throughout the repairs. $xxx.xx later it was up and running. JR. finished up about 5:45PM. Went from 85° in our master to 72° by 11 PM last night. A huge thank you for a cool nights sleep!! Major kudos to DuAll Heating and Cooling!!!! Highly recommended. Stay safe, Stay well!!

Bob Evans is the most straightforward businessman I have ever had review our HVAC system. His…read moreassessment and recommendations are not based on profit but on what will adequately address all your concerns. I feel totally comfortable in contacting him for future guidance.

Bob has been servicing our HVAC for several years. He is honest, reliable, speedy and genuine!…read more Today he installed a new AC unit and his price was exactly whether quoted. We are fortunate to have Bob as our AC and heating professional. We HIGHLY RECOMMEND HIM!

This is the second time I have used Pac's for appliance Repair. He came on the same day I called…read moreboth times. He is reasonable in what he charges and knowledgeable I will use him again if I need appliance repair.

Very reasonable and easy to work with. Fair price as he fixed it for me without charging extra.read more

Absolutely excellent service! Ross was patient and thorough…read morein working on our older washer & dryer. He worked hard to identify the issues, and gave us a quote by the end of the day as to what the replacement parts would cost. Once the parts were in, he returned and completed the project. We later had a few new issues and he scheduled a time to return. The issues were 100% due to the age of our machines and were unrelated to the work he did. He gave us a few suggestions and we are very pleased with the results. Very highly recommended!

Really helpful and honest service. I had a problem with an old washer and this was the first…read morecompany that could give me an honest and reliable information and quote. I would 100% return to this company for appliance needs!